Redial
JUNE 12, 2024
Father’s Day provides a moment to acknowledge the significant impact fatherhood has on professional effectiveness. At RedialBPO, we see daily how becoming a father can foster remarkable growth and improved workplace performance. Here are some key ways fatherhood contributes to better outcomes at work. Increased Emotional Intelligence Fatherhood enhances emotional intelligence , helping men manage emotions and empathize more effectively.
Everest Group
JUNE 12, 2024
LinkedIn Live Harnessing Emerging Technology to Unleash Enterprise Cost Optimization June 20, 2024 8:00 AM PT | 11 AM ET Mayank Maria , Vice President, Everest Group will be joining an insightful webinar where the panel will explore how leading enterprises can successfully leverage technology for process and cost optimization in the pursuit of reduced costs, increased revenue, and optimized operations.
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Intelligent Sourcing
JUNE 12, 2024
Generative AI (gen AI) is transforming the customer experience management (CXM) landscape, challenging traditional contact centers. While concerns about declining revenues and increased costs are valid, many traditional methods, like human interaction, are still needed for complex customer issues. Read on to discover strategies to improve CXM provider success in a technology-driven market.
Globalization Partners
JUNE 12, 2024
As you expand across borders and boundaries, understanding international employment law can help your business succeed. Let’s explore what employment law is, and how to build your everywhere workforce quickly and compliantly.
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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive
NoonDalton
JUNE 12, 2024
If given the option, many of us would prefer to live in a world that never experienced COVID-19—a world without over 7 million deaths from the disease, without the severe economic and mental health crises it triggered. The pandemic’s impact was profound, especially on the healthcare sector. Yet, one of the few positive developments from this period has been the surge in telehealth services.
Raya Contact Center
JUNE 12, 2024
Customer demands are ever-changing and so is the market landscape. So, agility and proactivity are the only ways to succeed. The type of technology or number of workforce can change dramatically and in short periods of time. Companies that prioritize CX not only foster customer loyalty but also gain a competitive edge. As businesses grow, however, scaling customer experience can present significant challenges.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Everest Group
JUNE 12, 2024
LINKEDIN LIVE Conversations with leaders | a linkedin live series | edisode 10 June 12, 2024 | 8:30 a.m. CDT | 9:30 a.m. EDT | 2:30 p.m. BST | 7:00 p.m. IST The Global Business Services (GBS) model can be effective in revolutionizing enterprises, but there is often a disconnect that leads to unsustainable implementation. To be successful in integrating GBS within the enterprise, teams must create measurable value, align with the corporate vision, and be able to adapt to enterprise requirements.
Perficient Digital Transformation
JUNE 12, 2024
Practical Applications of Usability and UX in Universal Design In our third installment of the Usability and Experience (UX) in Universal Design series, we will explore the practical applications of usability and UX principles. This includes real-world examples, tools, techniques, and best practices for designing products, environments, and systems that are both accessible and user-friendly.
V-Soft Consulting
JUNE 12, 2024
Today, efficiency and automation are key drivers of success. Businesses are always looking for methods to improve service delivery, cut expenses, and streamline operations. A dynamic duo of cutting-edge technologies revolutionizing operational efficiency are Robotic Process Automation (RPA) and ServiceNow. In this blog, we’ll explore how the integration of RPA and ServiceNow can create seamless operations and drive business success.
Perficient Digital Transformation
JUNE 12, 2024
What is CI/CD? A CI/CD (Continuous Integration/Continuous Deployment) pipeline is an automated workflow or series of steps that developers use to build, test, and deploy their code changes. It’s a crucial part of modern software development, promoting efficiency, reliability, and consistency in the software development process. Why Do We Need CI/CD?
Advertiser: Paycor
Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!
Zinnov
JUNE 12, 2024
In this episode of the Zinnov Podcast: Decoding Private Equity series, host Amita Goyal sits down with Fritz Hesse, the Chief Technology Officer who has driven innovation at Private Equity-owned companies like Riskonnect and Bazaarvoice. With over 25 years at the forefront of leading software teams across industries, Fritz Hesse’s tenure at the helm of Private Equity portfolio companies like Riskonnect and Bazaarvoice offers a rare insider’s perspective.
Perficient Digital Transformation
JUNE 12, 2024
Introduction In the rapidly evolving software development landscape, Artificial Intelligence (AI) has emerged as a transformative force, redefining traditional methodologies, and significantly enhancing productivity. From automating tasks to optimizing complex processes, AI technologies are revolutionizing the way software is conceptualized, developed, and deployed.
Zinnov
JUNE 12, 2024
Imagine a world where every dollar spent on information technology not only fulfills its intended purpose but also generates exceptional additional value. Today’s Chief Information Officers (CIOs) face the challenge of making this a reality within a complex and fragmented outsourcing landscape. The conventional approach of managing multiple vendors can compromise effective vendor relationship management, leading to inefficiencies and reduced effectiveness.
Everest Group
JUNE 12, 2024
event nexus 2024: The new matrix of global delivery June 12-13, 2024 Everest Group’s Rita N. Soni , Principal Analyst, will speak at NEXUS 2024 in a panel of experts in New Jersey. The Nexus 2024 event will discuss the deeper issues that influence the performance of the Nearshore Americas model. The Americas’ Nearshore has begun cultivating a worldwide reputation built on value, competence, and flexibility and it continues to capture a larger share of the global knowledge economy.
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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.
Capgemini
JUNE 12, 2024
Double triumph at Pegaworld – a testament to collaborative excellence Gustaf Soderlund, Jaime S Lightfoot and Stephan Kolarik Jun 10, 2024 Facebook Linkedin For nearly two decades, Capgemini and Pega have been working together to build domain-focused solutions that drive impactful business transformations. Our relentless focus on driving the largest certified Pega practice in the world, our close collaboration facilitating new opportunities and proving platform’s productivity, as well as our usa
Raya Contact Center
JUNE 12, 2024
Customer demands are ever-changing and so is the market landscape. So, agility and proactivity are the only ways to succeed. The type of technology or number of workforce can change dramatically and in short periods of time. Companies that prioritize CX not only foster customer loyalty but also gain a competitive edge. As businesses grow, however, scaling customer experience can present significant challenges.
Go4Customer
JUNE 12, 2024
BPO is an abbreviation for Business Process Outsourcing and has emerged as a requirement in today?s world of competition and challenges. The following are some of the factors that are believed to be instrumental in the growth of the global BPO market The global BPO is expected to reach $343. The international market for healthcare electronics is expected to reach $ 65 billion by 2027 with a CAGR of 8%.
Perficient Digital Transformation
JUNE 12, 2024
Last week, I had the incredible opportunity to attend and speak at a Salesforce – MuleSoft Joint Community meetup, an event that brought together passionate professionals, dedicated developers, and eager learners under one roof. The energy in the room was palpable, and the spirit of collaboration and learning was infectious. As a speaker, I was both excited and humbled to share my insights with such an engaged audience.
Advertiser: Paycor
HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.
Global Expansion
JUNE 12, 2024
Understand the advantages of outsourcing global payroll services, including enhanced compliance, data security, cost-effectiveness, and time savings.
Perficient Digital Transformation
JUNE 12, 2024
In today’s data-driven world, managing and leveraging data effectively is essential for businesses to stay competitive. Salesforce Data Cloud emerges as a robust solution, offering a plethora of features to streamline data management, enhance analytics, and drive actionable insights. Whether you’re a small startup or a global enterprise, harnessing the power of Salesforce Data Cloud can revolutionize the way you handle and leverage your data.
Capgemini
JUNE 12, 2024
Empowering customers with behavioral data and AI-driven personalization Alok Benjwal 3 May 2024 Facebook Twitter Linkedin In today’s competitive banking landscape, customers demand personalized experiences tailored to individual needs and preferences. However, the current generic interactions and misalignment with financial goals leads to dissatisfaction with the current state of customization offered by banks.
Perficient Digital Transformation
JUNE 12, 2024
In today’s data-driven world, businesses are constantly seeking ways to manage, analyze, and leverage their data to gain a competitive edge. Enter Salesforce Data Cloud – a powerful solution designed to transform how organizations handle their data. Whether you’re a seasoned Salesforce user or new to the platform, this comprehensive overview will help you understand what Salesforce Data Cloud is, its core features, and why it’s becoming an essential tool for modern businesses.
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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.
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