Wed.Jun 12, 2024

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Father’s Day at the Workplace

Redial

Father’s Day provides a moment to acknowledge the significant impact fatherhood has on professional effectiveness. At RedialBPO, we see daily how becoming a father can foster remarkable growth and improved workplace performance. Here are some key ways fatherhood contributes to better outcomes at work. Increased Emotional Intelligence Fatherhood enhances emotional intelligence , helping men manage emotions and empathize more effectively.

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Harnessing Emerging Technology to Unleash Enterprise Cost Optimization | LinkedIn Live

Everest Group

LinkedIn Live Harnessing Emerging Technology to Unleash Enterprise Cost Optimization June 20, 2024 8:00 AM PT | 11 AM ET Mayank Maria , Vice President, Everest Group will be joining an insightful webinar where the panel will explore how leading enterprises can successfully leverage technology for process and cost optimization in the pursuit of reduced costs, increased revenue, and optimized operations.

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Are Investors Right to Be Nervous about CXM Providers? Well, It Depends!

Intelligent Sourcing

Generative AI (gen AI) is transforming the customer experience management (CXM) landscape, challenging traditional contact centers. While concerns about declining revenues and increased costs are valid, many traditional methods, like human interaction, are still needed for complex customer issues. Read on to discover strategies to improve CXM provider success in a technology-driven market.

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What is International Employment Law and Why is it Important?

Globalization Partners

As you expand across borders and boundaries, understanding international employment law can help your business succeed. Let’s explore what employment law is, and how to build your everywhere workforce quickly and compliantly.

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The HR Leader’s Workforce Management Guide

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

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How Outsourcing is Enhancing Telehealth Services

NoonDalton

If given the option, many of us would prefer to live in a world that never experienced COVID-19—a world without over 7 million deaths from the disease, without the severe economic and mental health crises it triggered. The pandemic’s impact was profound, especially on the healthcare sector. Yet, one of the few positive developments from this period has been the surge in telehealth services.

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Flex to Impress: Scaling Customer Experience Through Adaptability

Raya Contact Center

Customer demands are ever-changing and so is the market landscape. So, agility and proactivity are the only ways to succeed. The type of technology or number of workforce can change dramatically and in short periods of time. Companies that prioritize CX not only foster customer loyalty but also gain a competitive edge. As businesses grow, however, scaling customer experience can present significant challenges.

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Conversations with Leaders – Episode 10 | LinkedIn Live

Everest Group

LINKEDIN LIVE Conversations with leaders | a linkedin live series | edisode 10 June 12, 2024 | 8:30 a.m. CDT | 9:30 a.m. EDT | 2:30 p.m. BST | 7:00 p.m. IST The Global Business Services (GBS) model can be effective in revolutionizing enterprises, but there is often a disconnect that leads to unsustainable implementation. To be successful in integrating GBS within the enterprise, teams must create measurable value, align with the corporate vision, and be able to adapt to enterprise requirements.

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Usability and Experience (UX) in Universal Design Series: Practical Applications – 3

Perficient Digital Transformation

Practical Applications of Usability and UX in Universal Design In our third installment of the Usability and Experience (UX) in Universal Design series, we will explore the practical applications of usability and UX principles. This includes real-world examples, tools, techniques, and best practices for designing products, environments, and systems that are both accessible and user-friendly.

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Seamless Operations: How RPA and ServiceNow Drive Business Success

V-Soft Consulting

Today, efficiency and automation are key drivers of success. Businesses are always looking for methods to improve service delivery, cut expenses, and streamline operations. A dynamic duo of cutting-edge technologies revolutionizing operational efficiency are Robotic Process Automation (RPA) and ServiceNow. In this blog, we’ll explore how the integration of RPA and ServiceNow can create seamless operations and drive business success.

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Unleashing CI/CD Magic in Boomi’s Integration

Perficient Digital Transformation

What is CI/CD? A CI/CD (Continuous Integration/Continuous Deployment) pipeline is an automated workflow or series of steps that developers use to build, test, and deploy their code changes. It’s a crucial part of modern software development, promoting efficiency, reliability, and consistency in the software development process. Why Do We Need CI/CD?

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Tapping Into the Global Talent Goldmine with Fritz Hesse

Zinnov

In this episode of the Zinnov Podcast: Decoding Private Equity series, host Amita Goyal sits down with Fritz Hesse, the Chief Technology Officer who has driven innovation at Private Equity-owned companies like Riskonnect and Bazaarvoice. With over 25 years at the forefront of leading software teams across industries, Fritz Hesse’s tenure at the helm of Private Equity portfolio companies like Riskonnect and Bazaarvoice offers a rare insider’s perspective.

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AI and Software Development: The Formula for Success

Perficient Digital Transformation

Introduction In the rapidly evolving software development landscape, Artificial Intelligence (AI) has emerged as a transformative force, redefining traditional methodologies, and significantly enhancing productivity. From automating tasks to optimizing complex processes, AI technologies are revolutionizing the way software is conceptualized, developed, and deployed.

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The Future of Vendor Relationship Management: Driving Value and Innovation

Zinnov

Imagine a world where every dollar spent on information technology not only fulfills its intended purpose but also generates exceptional additional value. Today’s Chief Information Officers (CIOs) face the challenge of making this a reality within a complex and fragmented outsourcing landscape. The conventional approach of managing multiple vendors can compromise effective vendor relationship management, leading to inefficiencies and reduced effectiveness.

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NEXUS 2024: The New Matrix of Global Delivery | Event

Everest Group

event nexus 2024: The new matrix of global delivery June 12-13, 2024 Everest Group’s Rita N. Soni , Principal Analyst, will speak at NEXUS 2024 in a panel of experts in New Jersey. The Nexus 2024 event will discuss the deeper issues that influence the performance of the Nearshore Americas model. The Americas’ Nearshore has begun cultivating a worldwide reputation built on value, competence, and flexibility and it continues to capture a larger share of the global knowledge economy.

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Why (and How) to Switch to a New HR & Payroll Platform

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

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Double triumph at PegaWorld – a testament to collaborative excellence

Capgemini

Double triumph at Pegaworld – a testament to collaborative excellence Gustaf Soderlund, Jaime S Lightfoot and Stephan Kolarik Jun 10, 2024 Facebook Linkedin For nearly two decades, Capgemini and Pega have been working together to build domain-focused solutions that drive impactful business transformations. Our relentless focus on driving the largest certified Pega practice in the world, our close collaboration facilitating new opportunities and proving platform’s productivity, as well as our usa

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Flex to Impress: Scaling Customer Experience Through Adaptability

Raya Contact Center

Customer demands are ever-changing and so is the market landscape. So, agility and proactivity are the only ways to succeed. The type of technology or number of workforce can change dramatically and in short periods of time. Companies that prioritize CX not only foster customer loyalty but also gain a competitive edge. As businesses grow, however, scaling customer experience can present significant challenges.

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Advantages of Outsource Global Payroll Services

Global Expansion

Understand the advantages of outsourcing global payroll services, including enhanced compliance, data security, cost-effectiveness, and time savings.

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Understanding the Different Types of BPO Services.

Go4Customer

BPO is an abbreviation for Business Process Outsourcing and has emerged as a requirement in today?s world of competition and challenges. The following are some of the factors that are believed to be instrumental in the growth of the global BPO market The global BPO is expected to reach $343. The international market for healthcare electronics is expected to reach $ 65 billion by 2027 with a CAGR of 8%.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Empowering Connections: Insights from the Salesforce MuleSoft Community Meetup

Perficient Digital Transformation

Last week, I had the incredible opportunity to attend and speak at a Salesforce – MuleSoft Joint Community meetup, an event that brought together passionate professionals, dedicated developers, and eager learners under one roof. The energy in the room was palpable, and the spirit of collaboration and learning was infectious. As a speaker, I was both excited and humbled to share my insights with such an engaged audience.

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Empowering customers with behavioral data and AI-driven personalization

Capgemini

Empowering customers with behavioral data and AI-driven personalization Alok Benjwal 3 May 2024 Facebook Twitter Linkedin In today’s competitive banking landscape, customers demand personalized experiences tailored to individual needs and preferences. However, the current generic interactions and misalignment with financial goals leads to dissatisfaction with the current state of customization offered by banks.

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Setting up Salesforce Data Cloud: A Guide

Perficient Digital Transformation

In today’s data-driven world, managing and leveraging data effectively is essential for businesses to stay competitive. Salesforce Data Cloud emerges as a robust solution, offering a plethora of features to streamline data management, enhance analytics, and drive actionable insights. Whether you’re a small startup or a global enterprise, harnessing the power of Salesforce Data Cloud can revolutionize the way you handle and leverage your data.

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 Introduction to Salesforce Data Cloud

Perficient Digital Transformation

In today’s data-driven world, businesses are constantly seeking ways to manage, analyze, and leverage their data to gain a competitive edge. Enter Salesforce Data Cloud – a powerful solution designed to transform how organizations handle their data. Whether you’re a seasoned Salesforce user or new to the platform, this comprehensive overview will help you understand what Salesforce Data Cloud is, its core features, and why it’s becoming an essential tool for modern businesses.

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HR’s Complete 2025 Calendar of Important Dates

HR leaders can use this calendar from Paycor to track important HR and payroll tax dates. The 2025 calendar includes: Tax filing dates Federal reporting deadlines Bank holidays Links to relevant tax forms …and more! Get your 2025 HR calendar today!