The Global Small Business Blog
JULY 17, 2024
©iStock/the-lightwriter The World Economic Forum’s Global Risks Report 2024 says the biggest short-term risk stems from misinformation and disinformation. In the longer term, climate-related threats dominate the top 10 risks global populations will face. Two-thirds of global experts anticipate a multipolar or fragmented order to take shape over the next decade.
SEBPO
JULY 17, 2024
BLOG Amplify Your Competitive Edge with Onshoring, Offshoring, Nearshoring, Smartshoring, or Outsourcing July 17, 2024 Onshoring | Offshoring | Nearshoring | Smartshoring | Outsourcing Companies want every advantage possible to surpass their competition, prompting them to explore alternative business strategies that bolster year-over-year growth. Resource strategies such as onshoring, offshoring, nearshoring, smartshoring, and outsourcing can significantly impact budgets, production, service, de
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Mattsen Kumar
JULY 17, 2024
For a customer-centric organization, aiming to attain maximum customer satisfaction and improving the customer retention score are a few of the top priorities. Regardless of the number of new customers acquired by their business daily, they must stay focused on keeping their existing customers intact, which may help them grow and prosper shortly. Moreover, sheer resource waste is an inability to keep their customers happy and invest their time and other resources to attract a new customer base.
Wirtek
JULY 17, 2024
We are excited to announce that Wirtek has signed a binding contract regarding the acquisition of Pragmasoft, a software solutions company located in Porto, Portugal. After a thorough and successful due diligence process over the last few months, this acquisition is now finalized. The acquisition process, initially announced on 18 April 2024 ( company announcement 06/2024 ), concludes with the effective date set for 1 August 2024.
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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive
Raya Contact Center
JULY 17, 2024
Ready, set, go! And you can’t go without the right customer experience. The travel industry has been booming for years after Covid and is expected to grow even faster. According to Statista, by 2024, revenue is estimated to reach US$927.30bn and is projected to grow annually at a rate of 3.47 %, resulting in a market volume of US$1,063.00bn by 2028.
Everest Group
JULY 17, 2024
Sustainability in insurance transcends traditional practices, weaving Environmental, Social, and Governance (ESG) elements into the core of day-to-day operations, thereby safeguarding the future of stakeholders and the planet. In this evolving industry, embracing sustainability is no longer optional but essential for mitigating climate risks, meeting regulatory demands, and ensuring long-term value in a world facing complex environmental and social challenges.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Mattsen Kumar
JULY 17, 2024
For a customer-centric organization, aiming to attain maximum customer satisfaction and improving the customer retention score are a few of the top priorities. Regardless of the number of new customers acquired by their business daily, they must stay focused on keeping their existing customers intact, which may help them grow and prosper shortly. Moreover, sheer resource waste is an inability to keep their customers happy and invest their time and other resources to attract a new customer base.
Airswift
JULY 17, 2024
Salary transparency refers to openly sharing information about employee compensation, including salaries, bonuses, and benefits. This can involve posting salary ranges for job openings, disclosing individual salaries, or providing insight into how pay is determined across the organisation.
Mattsen Kumar
JULY 17, 2024
For a customer-centric organization, aiming to attain maximum customer satisfaction and improving the customer retention score are a few of the top priorities. Regardless of the number of new customers acquired by their business daily, they must stay focused on keeping their existing customers intact, which may help them grow and prosper shortly. Moreover, sheer resource waste is an inability to keep their customers happy and invest their time and other resources to attract a new customer base.
Airswift
JULY 17, 2024
Building a successful career demands more than just technical skills. It requires , social skills,, leadership abilities and more. In today’s competitive job market, , having a mentor can be the differentiating factor between simply progressing your career and achieving exceptional growth. In this article, we talk about the vital role of mentorship in career advancement and share some practical tips on finding the right mentor to help you achieve your career goals.
Advertiser: Paycor
Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!
V-Soft Consulting
JULY 17, 2024
To meet the future needs of the service delivery process, every new ServiceNow release has offered innovative automation solutions. Due to COVID-19, many workplaces have gone virtual and the way businesses operate has completely changed. To ensure business continuity and a safe back-to-workplace strategy , consider the ServiceNow Paris release with its stunning new features.
AS White Global
JULY 17, 2024
Behind every successful team is a training specialist who works hard to turn every member into a high-level performer. Zarif is an ace in that department. Learn more about her career journey, how her mom inspires her, and how she faces her biggest challenges at work. 1. Hi! Please introduce yourself. What is your role and responsibilities at ASW? Hi, my name is Zarif Liyana.
SEBPO
JULY 17, 2024
CASE STUDY Task Automation Increases Productivity by 500% Client Profile Industry Digital Media & Advertising Headquarters U.S. Size Small Business Established 2022 Reach National Need Our client’s Accounting Department wanted to innovate data processing tasks with new technological capabilities to optimize resources, improve efficiency, reduce manual efforts, and lower risk of errors.
Influx
JULY 17, 2024
If you’ve spent any time browsing our website , you may have noticed that the word ‘flexibility’ comes up a lot. As an outsourced customer service provider, Influx is passionate about delivering a fully flexible service to our clients, that then extends to your customers. Flexibility is more than just a buzzword in customer service—it’s the cornerstone of delivering a great customer experience.
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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.
Perficient Digital Transformation
JULY 17, 2024
Sitecore CDP tracks user behavior by linking browsing session, events, and orders to a guest profile. By default, guests are marked as “visitors” meaning we do not know who they are. A guest can become a “customer” meaning we know who they are. In order to identify a guest, we must send an “IDENTITY” event. An identity event is a specific type of event that tells Sitecore CDP to begin the identity resolution process.
SPD Load
JULY 17, 2024
In 2022, 25% of US patients used telehealth services, up from just 5% before the pandemic, according to the American Medical Association. The post Telehealth Apps Development: Types, Features, and Trends first appeared on SpdLoad.
Raya Contact Center
JULY 17, 2024
Ready, set, go! And you can’t go without the right customer experience. The travel industry has been booming for years after Covid and is expected to grow even faster. According to Statista, by 2024, revenue is estimated to reach US$927.30bn and is projected to grow annually at a rate of 3.47 %, resulting in a market volume of US$1,063.00bn by 2028.
Go4Customer
JULY 17, 2024
Sales management strategies are the most crucial activities of any organization since they ensure business revenues are generated in the course of business operations to sustain the business. Essentials Sales Management Modern business environment ensures that every firm has to set specific performance goals especially in the area of sales hence the need to have an effective and certain sales plan in the contemporary market.
Advertiser: Paycor
HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.
Perficient Digital Transformation
JULY 17, 2024
In our latest episode of “What If? So What?”, we dive deep into the world of semiconductors and the cutting-edge innovations being made at Intel. Host Jim Hertzfeld sits down with Carolyn Henry, vice president and general manager of America’s regional marketing at Intel, to explore the indispensable role of semiconductors in our daily lives.
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