The Global Small Business Blog
JULY 17, 2024
©iStock/the-lightwriter The World Economic Forum’s Global Risks Report 2024 says the biggest short-term risk stems from misinformation and disinformation. In the longer term, climate-related threats dominate the top 10 risks global populations will face. Two-thirds of global experts anticipate a multipolar or fragmented order to take shape over the next decade.
SEBPO
JULY 17, 2024
BLOG Amplify Your Competitive Edge with Onshoring, Offshoring, Nearshoring, Smartshoring, or Outsourcing July 17, 2024 Onshoring | Offshoring | Nearshoring | Smartshoring | Outsourcing Companies want every advantage possible to surpass their competition, prompting them to explore alternative business strategies that bolster year-over-year growth. Resource strategies such as onshoring, offshoring, nearshoring, smartshoring, and outsourcing can significantly impact budgets, production, service, de
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Mattsen Kumar
JULY 17, 2024
For a customer-centric organization, aiming to attain maximum customer satisfaction and improving the customer retention score are a few of the top priorities. Regardless of the number of new customers acquired by their business daily, they must stay focused on keeping their existing customers intact, which may help them grow and prosper shortly. Moreover, sheer resource waste is an inability to keep their customers happy and invest their time and other resources to attract a new customer base.
Wirtek
JULY 17, 2024
We are excited to announce that Wirtek has signed a binding contract regarding the acquisition of Pragmasoft, a software solutions company located in Porto, Portugal. After a thorough and successful due diligence process over the last few months, this acquisition is now finalized. The acquisition process, initially announced on 18 April 2024 ( company announcement 06/2024 ), concludes with the effective date set for 1 August 2024.
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
SEBPO
JULY 17, 2024
CASE STUDY Task Automation Increases Productivity by 500% Client Profile Industry Digital Media & Advertising Headquarters U.S. Size Small Business Established 2022 Reach National Need Our client’s Accounting Department wanted to innovate data processing tasks with new technological capabilities to optimize resources, improve efficiency, reduce manual efforts, and lower risk of errors.
Raya Contact Center
JULY 17, 2024
Ready, set, go! And you can’t go without the right customer experience. The travel industry has been booming for years after Covid and is expected to grow even faster. According to Statista, by 2024, revenue is estimated to reach US$927.30bn and is projected to grow annually at a rate of 3.47 %, resulting in a market volume of US$1,063.00bn by 2028.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
AS White Global
JULY 17, 2024
We’re proud to share these Q2 highlights that made FY 2024 a fantastic year for ASW Global ! We are Great Place to Work-Certified ! It’s official! We are now certified as a Great Place to Work ®! This globally recognised certification gives us research-backed verification of our commitment towards providing an outstanding employee experience, as well as valuable insights to continuously improve our employee value proposition for our 1,700+ team members.
Mattsen Kumar
JULY 17, 2024
For a customer-centric organization, aiming to attain maximum customer satisfaction and improving the customer retention score are a few of the top priorities. Regardless of the number of new customers acquired by their business daily, they must stay focused on keeping their existing customers intact, which may help them grow and prosper shortly. Moreover, sheer resource waste is an inability to keep their customers happy and invest their time and other resources to attract a new customer base.
Airswift
JULY 17, 2024
Salary transparency refers to openly sharing information about employee compensation, including salaries, bonuses, and benefits. This can involve posting salary ranges for job openings, disclosing individual salaries, or providing insight into how pay is determined across the organisation.
Mattsen Kumar
JULY 17, 2024
For a customer-centric organization, aiming to attain maximum customer satisfaction and improving the customer retention score are a few of the top priorities. Regardless of the number of new customers acquired by their business daily, they must stay focused on keeping their existing customers intact, which may help them grow and prosper shortly. Moreover, sheer resource waste is an inability to keep their customers happy and invest their time and other resources to attract a new customer base.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Airswift
JULY 17, 2024
Building a successful career demands more than just technical skills. It requires , social skills,, leadership abilities and more. In today’s competitive job market, , having a mentor can be the differentiating factor between simply progressing your career and achieving exceptional growth. In this article, we talk about the vital role of mentorship in career advancement and share some practical tips on finding the right mentor to help you achieve your career goals.
V-Soft Consulting
JULY 17, 2024
To meet the future needs of the service delivery process, every new ServiceNow release has offered innovative automation solutions. Due to COVID-19, many workplaces have gone virtual and the way businesses operate has completely changed. To ensure business continuity and a safe back-to-workplace strategy , consider the ServiceNow Paris release with its stunning new features.
AS White Global
JULY 17, 2024
Behind every successful team is a training specialist who works hard to turn every member into a high-level performer. Zarif is an ace in that department. Learn more about her career journey, how her mom inspires her, and how she faces her biggest challenges at work. 1. Hi! Please introduce yourself. What is your role and responsibilities at ASW? Hi, my name is Zarif Liyana.
Advertiser: Paycor
The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.
Perficient Digital Transformation
JULY 17, 2024
Influx
JULY 17, 2024
If you’ve spent any time browsing our website , you may have noticed that the word ‘flexibility’ comes up a lot. As an outsourced customer service provider, Influx is passionate about delivering a fully flexible service to our clients, that then extends to your customers. Flexibility is more than just a buzzword in customer service—it’s the cornerstone of delivering a great customer experience.
Perficient Digital Transformation
JULY 17, 2024
Sitecore CDP tracks user behavior by linking browsing session, events, and orders to a guest profile. By default, guests are marked as “visitors” meaning we do not know who they are. A guest can become a “customer” meaning we know who they are. In order to identify a guest, we must send an “IDENTITY” event. An identity event is a specific type of event that tells Sitecore CDP to begin the identity resolution process.
SPD Load
JULY 17, 2024
In 2022, 25% of US patients used telehealth services, up from just 5% before the pandemic, according to the American Medical Association. The post Telehealth Apps Development: Types, Features, and Trends first appeared on SpdLoad.
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
Raya Contact Center
JULY 17, 2024
Ready, set, go! And you can’t go without the right customer experience. The travel industry has been booming for years after Covid and is expected to grow even faster. According to Statista, by 2024, revenue is estimated to reach US$927.30bn and is projected to grow annually at a rate of 3.47 %, resulting in a market volume of US$1,063.00bn by 2028.
Go4Customer
JULY 17, 2024
Sales management strategies are the most crucial activities of any organization since they ensure business revenues are generated in the course of business operations to sustain the business. Essentials Sales Management Modern business environment ensures that every firm has to set specific performance goals especially in the area of sales hence the need to have an effective and certain sales plan in the contemporary market.
Perficient Digital Transformation
JULY 17, 2024
In our latest episode of “What If? So What?”, we dive deep into the world of semiconductors and the cutting-edge innovations being made at Intel. Host Jim Hertzfeld sits down with Carolyn Henry, vice president and general manager of America’s regional marketing at Intel, to explore the indispensable role of semiconductors in our daily lives.
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