Wed.Jul 17, 2024

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Top 10 Global Risks in 2024

The Global Small Business Blog

©iStock/the-lightwriter The World Economic Forum’s Global Risks Report 2024 says the biggest short-term risk stems from misinformation and disinformation. In the longer term, climate-related threats dominate the top 10 risks global populations will face. Two-thirds of global experts anticipate a multipolar or fragmented order to take shape over the next decade.

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Amplify Your Competitive Edge with Onshoring, Offshoring, Nearshoring, Smartshoring, or Outsourcing

SEBPO

BLOG Amplify Your Competitive Edge with Onshoring, Offshoring, Nearshoring, Smartshoring, or Outsourcing July 17, 2024 Onshoring | Offshoring | Nearshoring | Smartshoring | Outsourcing Companies want every advantage possible to surpass their competition, prompting them to explore alternative business strategies that bolster year-over-year growth. Resource strategies such as onshoring, offshoring, nearshoring, smartshoring, and outsourcing can significantly impact budgets, production, service, de

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Repeat Customers: 7 Factors That Can Help Improve Customer Retention

Mattsen Kumar

For a customer-centric organization, aiming to attain maximum customer satisfaction and improving the customer retention score are a few of the top priorities. Regardless of the number of new customers acquired by their business daily, they must stay focused on keeping their existing customers intact, which may help them grow and prosper shortly. Moreover, sheer resource waste is an inability to keep their customers happy and invest their time and other resources to attract a new customer base.

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Wirtek Acquires Pragmasoft Accelerating Growth in Clean Energy

Wirtek

We are excited to announce that Wirtek has signed a binding contract regarding the acquisition of Pragmasoft, a software solutions company located in Porto, Portugal. After a thorough and successful due diligence process over the last few months, this acquisition is now finalized. The acquisition process, initially announced on 18 April 2024 ( company announcement 06/2024 ), concludes with the effective date set for 1 August 2024.

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HR’s Complete 2025 Calendar of Important Dates

HR leaders can use this calendar from Paycor to track important HR and payroll tax dates. The 2025 calendar includes: Tax filing dates Federal reporting deadlines Bank holidays Links to relevant tax forms …and more! Get your 2025 HR calendar today!

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Jet-Set with Tech: Transforming Customer Experience in the Travel Industry

Raya Contact Center

Ready, set, go! And you can’t go without the right customer experience. The travel industry has been booming for years after Covid and is expected to grow even faster. According to Statista, by 2024, revenue is estimated to reach US$927.30bn and is projected to grow annually at a rate of 3.47 %, resulting in a market volume of US$1,063.00bn by 2028.

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Future-proofing Insurance: Embracing Sustainability in Insurance for a Resilient Future | Blog

Everest Group

Sustainability in insurance transcends traditional practices, weaving Environmental, Social, and Governance (ESG) elements into the core of day-to-day operations, thereby safeguarding the future of stakeholders and the planet. In this evolving industry, embracing sustainability is no longer optional but essential for mitigating climate risks, meeting regulatory demands, and ensuring long-term value in a world facing complex environmental and social challenges.

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Repeat Customers: 7 Factors That Can Help Improve Customer Retention

Mattsen Kumar

For a customer-centric organization, aiming to attain maximum customer satisfaction and improving the customer retention score are a few of the top priorities. Regardless of the number of new customers acquired by their business daily, they must stay focused on keeping their existing customers intact, which may help them grow and prosper shortly. Moreover, sheer resource waste is an inability to keep their customers happy and invest their time and other resources to attract a new customer base.

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Salary transparency in the workplace: Pros, cons, and best practices

Airswift

Salary transparency refers to openly sharing information about employee compensation, including salaries, bonuses, and benefits. This can involve posting salary ranges for job openings, disclosing individual salaries, or providing insight into how pay is determined across the organisation.

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Repeat Customers: 7 Factors That Can Help Improve Customer Retention

Mattsen Kumar

For a customer-centric organization, aiming to attain maximum customer satisfaction and improving the customer retention score are a few of the top priorities. Regardless of the number of new customers acquired by their business daily, they must stay focused on keeping their existing customers intact, which may help them grow and prosper shortly. Moreover, sheer resource waste is an inability to keep their customers happy and invest their time and other resources to attract a new customer base.

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How to find the right mentor to advance your career

Airswift

Building a successful career demands more than just technical skills. It requires , social skills,, leadership abilities and more. In today’s competitive job market, , having a mentor can be the differentiating factor between simply progressing your career and achieving exceptional growth. In this article, we talk about the vital role of mentorship in career advancement and share some practical tips on finding the right mentor to help you achieve your career goals.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Explore the New Features in the ServiceNow Paris Release

V-Soft Consulting

To meet the future needs of the service delivery process, every new ServiceNow release has offered innovative automation solutions. Due to COVID-19, many workplaces have gone virtual and the way businesses operate has completely changed. To ensure business continuity and a safe back-to-workplace strategy , consider the ServiceNow Paris release with its stunning new features.

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Zarif Liyana: Sharpening Skills for Success

AS White Global

Behind every successful team is a training specialist who works hard to turn every member into a high-level performer. Zarif is an ace in that department. Learn more about her career journey, how her mom inspires her, and how she faces her biggest challenges at work. 1. Hi! Please introduce yourself. What is your role and responsibilities at ASW? Hi, my name is Zarif Liyana.

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Task Automation Increases Productivity by 500%

SEBPO

CASE STUDY Task Automation Increases Productivity by 500% Client Profile Industry Digital Media & Advertising Headquarters U.S. Size Small Business Established 2022 Reach National Need Our client’s Accounting Department wanted to innovate data processing tasks with new technological capabilities to optimize resources, improve efficiency, reduce manual efforts, and lower risk of errors.

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Flexibility at Influx: How we provide adaptable and scalable outsourced excellence

Influx

If you’ve spent any time browsing our website , you may have noticed that the word ‘flexibility’ comes up a lot. As an outsourced customer service provider, Influx is passionate about delivering a fully flexible service to our clients, that then extends to your customers. Flexibility is more than just a buzzword in customer service—it’s the cornerstone of delivering a great customer experience.

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2025 Payroll Calendar Templates (Biweekly, Semi-Monthly, and Monthly)

Use these handy calendar templates to stay on top of payroll in 2025! Download them today to share with your HR team or post for employees. Whether your company has biweekly, semi-monthly, or monthly pay periods, Paycor has you covered. Get your templates today!

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Sitecore CDP: Understanding Identity Resolution

Perficient Digital Transformation

Sitecore CDP tracks user behavior by linking browsing session, events, and orders to a guest profile. By default, guests are marked as “visitors” meaning we do not know who they are. A guest can become a “customer” meaning we know who they are. In order to identify a guest, we must send an “IDENTITY” event. An identity event is a specific type of event that tells Sitecore CDP to begin the identity resolution process.

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Telehealth Apps Development: Types, Features, and Trends

SPD Load

In 2022, 25% of US patients used telehealth services, up from just 5% before the pandemic, according to the American Medical Association. The post Telehealth Apps Development: Types, Features, and Trends first appeared on SpdLoad.

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Jet-Set with Tech: Transforming Customer Experience in the Travel Industry

Raya Contact Center

Ready, set, go! And you can’t go without the right customer experience. The travel industry has been booming for years after Covid and is expected to grow even faster. According to Statista, by 2024, revenue is estimated to reach US$927.30bn and is projected to grow annually at a rate of 3.47 %, resulting in a market volume of US$1,063.00bn by 2028.

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Appointment Setting Vs. Cold Calling: Which is Right for Your Business?

Go4Customer

Sales management strategies are the most crucial activities of any organization since they ensure business revenues are generated in the course of business operations to sustain the business. Essentials Sales Management Modern business environment ensures that every firm has to set specific performance goals especially in the area of sales hence the need to have an effective and certain sales plan in the contemporary market.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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[Podcast]What If Semiconductors Were Gone for Just One Day? An Interview with Carolyn Henry of Intel

Perficient Digital Transformation

In our latest episode of “What If? So What?”, we dive deep into the world of semiconductors and the cutting-edge innovations being made at Intel. Host Jim Hertzfeld sits down with Carolyn Henry, vice president and general manager of America’s regional marketing at Intel, to explore the indispensable role of semiconductors in our daily lives.