Groove Technology
AUGUST 30, 2022
Software outsourcing has been popular for a while. Because of the advantages that outsourcing has brought to multinational corporations, it has never gone out of style. Businesses start to experience internal development issues, delivery delays, untested apps, bugs and defects, slower growth, and various other comparable issues, which necessitate the necessity for outsourcing services.
31 West
AUGUST 29, 2022
40% of customer service leaders say that their company views customer service as an expense instead of a driver for growth, an increase of almost 25% in one year alone. This is because there are a number of brain-eating issues recur in IT help desks which usually seem trivial but solutions for them are not easily discoverable. So, IT help desk problems and solutions have become the core concern now a days for industry leaders as they make the services highly expensive but at the same time inevit
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Provana
AUGUST 30, 2022
With call recording and call center monitoring in place, you can identify areas where your teams are doing well and where you need improvement
Forrester Digital Transformation
AUGUST 31, 2022
The Space Race Has Restarted Today’s interest in the space industry is the most intense since the Apollo missions first captivated the world in the 1960s. Billionaire space tourists in reusable rockets, a planned return trip to the moon, and smaller, cheaper satellites designed to operate in low Earth orbit (LEO) promising to connect the […].
Advertiser: Paycor
In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.
The Global Small Business Blog
AUGUST 9, 2022
©iStock/JaySi One of the best kept secrets in Chicago is the long-standing nonprofit International Trade Association of Greater Chicago (ITA/GC) , which provides a forum for the exchange of up-to-date and practical information on the trends and tools of the ever-changing global marketplace. Established in 1977 (name changed to ITA/GC in 1985) by Richard Paullin who is considered the Mayor of global trade in Chicago.
Hyland
AUGUST 5, 2022
In this piece: 5 steps: How to set employee expectations for remote work. What can you do to support your remote employees? If you’re a manager, a team lead or in HR generally — chances are your employees have requested to work remotely. By 2028, projections by Upwork show that 73% of all departments are expected to include remote workers. With remote work becoming increasingly normalized, fulfilling these requests is no longer as simple as saying “yes.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Intelligent Management Inc.
AUGUST 21, 2022
Every solution is a change. If entrepreneurs and leaders want new solutions to be implemented successfully, then all those involved have to be able to adapt their way of behaving to the requirements of that solution. This means we have to develop and communicate this solution in a way that everyone is involved in its construction. They need to be part of building the change and in that way they can own it.
Zinnov
AUGUST 24, 2022
By Sean Bouani, Partner, Zinnov; Peter Kirkwood, Principal, Zinnov; Shreyashee Dutt, Zinnov. For SMBs, Cybersecurity hasn’t been a priority, as they focused on generating and growing revenues. But today, it is emerging as a top priority as evident from Zinnov’s recent survey of 600 SMBs (Small Medium Businesses) in the US, which shows that 45% of SMB owners consider Cybersecurity as one of their top 3 priorities, with 18% mentioning it as their #1 priority.
Forrester Digital Transformation
AUGUST 31, 2022
Fresh off a yearlong beta test, DuckDuckGo moved its email protection service into an open beta. The service works across iOS and Android; browser extensions for Edge, Chrome, Firefox, and Brave; and DuckDuckGo for Mac. The service blocks trackers in emails, reducing the amount and type of data emails can send to third parties (like […].
The Global Small Business Blog
AUGUST 19, 2022
©iStock/nidwiw To prep for their high-pressure days, many entrepreneurs map out morning routines that keep them alert, focused, and rejuvenated throughout the day. Here are four morning habits of entrepreneurs who’ve raised millions for their companies. I [Laurel Delaney here], I don't feel so bad. One entrepreneur said: "I check [email] immediately.
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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive
McKinsey and Company
AUGUST 23, 2022
Independent work is booming, the American Opportunity Survey shows. For these workers and society, the upsides and drawbacks are all part of the gig.
Automation Anywhere
AUGUST 19, 2022
The front office represents the customer-facing roles of a company — sales, customer service, field marketing, and advisory service experts. Those teams are responsible for increasing demand, increasing revenue, marketing , and after-sales services. For example, in an investment bank , the front-office departments consist of sales, investment banking, private equity, equity research trading, and wealth management.
Globalization Partners
AUGUST 9, 2022
All savvy business owners know it: To run a successful company, you need to employ the right people. It’s not enough to sell great products, offer quality services, or use the latest and most sophisticated technology — people are the real beating heart of a solid company. This means recruiting the best people for the job is paramount to success. And, if you want to find and secure the best talent, a collaborative hiring strategy is essential.
31 West
AUGUST 29, 2022
Are you one of the many CEOs struggling to focus on the core and crust of your business as your plate is always full of frustratingly recurring surface issues? Take a deep breath! We are here with a solution you can never turn a blind eye to, that manna is nothing but the Managed Service Providers. We have clustered up the top ten benefits (though it was intensely hard to ignore the rest of the million benefits) of a managed service provider , give it a quick read to build your business’s founda
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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.
Forrester Digital Transformation
AUGUST 25, 2022
In 2020, Forrester’s Now Tech: Value Stream Management Tools, Q2 2020, report featured 12 vendors with a stand-alone or integrated VSM solution. Two years later, this market has nearly doubled: The Value Stream Management Landscape, Q3 2022, covers 22 fully featured VSM vendors. More vendors means more competition and more innovation, which is good for […].
The Global Small Business Blog
AUGUST 4, 2022
©iStock/RomanBabakin In the case of New Jersey, USA, the New Jersey Business Action Center (NJBAC) is offering export assistance to small and mid-sized businesses in New Jersey through its NJ STEP program. Through the New Jersey State Trade Expansion Program (NJ STEP), which is funded in part through a grant from the U.S. Small Business Administration (SBA), the NJBAC offers an opportunity to help Small Business Enterprises (SBEs) receive financial awards to offset export promotion costs partial
McKinsey and Company
AUGUST 28, 2022
Africa’s fintech industry is coming of age. In the face of political and economic challenges and a global pandemic, fintech on the continent is booming. Here’s what comes next.
Groove Technology
AUGUST 25, 2022
There are several companies that build mobile apps in today’s technological age. A mobile app development company is willing to create innovative and imaginative applications by taking your target audience’s needs into account. The mobile application development business you intend to collaborate with for development should have skilled developers that can focus solely on your project.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Globalization Partners
AUGUST 5, 2022
Like most areas of business, global human resources (HR) teams face common risks that they must learn to navigate at each stage of the employee lifecycle – from recruitment to offboarding. We’ll start by setting out what we mean by risk management before collating a list of seven best practices. What is risk management? In order to create a positive environment where people can work safely and productively together, an organization needs to prioritize risk management.
31 West
AUGUST 26, 2022
Customer service? Your customers will never get enough of it. You have to keep working on it until you acquire your own fan base, it will celebrate you as an epitome of customer service one day. Why because 93% of customers are likely to make repeat purchases with companies that offer excellent customer service. One can never change the fact that you can count on service desk outsourcing though.
Forrester Digital Transformation
AUGUST 29, 2022
To thrive in a turbulent year, B2B marketing leaders will need to spend strategically. Taking cues from fast-growing companies can help.
The Global Small Business Blog
AUGUST 2, 2022
©2022 Women Entrepreneurs Grow Global®. All rights reserved. Join host Women Entrepreneurs Grow Global® for its next wegginar®, Wednesday, August 3, 2022 at 11AM CT featuring Jessica Wargo (Plante Moran), Beth Babich (Plante Moran) and Elisabeth Weissenreider-Bennis (The Weiss-Aug Group) when they talk about, "Crucial Connections: Combating Global Expansion Challenges.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
McKinsey and Company
AUGUST 25, 2022
Here’s how to build a comprehensive, measurable, and objective end-to-end risk appetite framework as a foundation for managing technology risk and cyber risk.
Groove Technology
AUGUST 23, 2022
Customer. Our customer is a global Human Resources corporation with international teams in different branches. Challenge. The company came to Groove Technology when they needed an official app to bring their workflow and internal communication to the next level. The app had to adapt to all level of access and be scalable as their company structure was growing.
Perficient Digital Transformation
AUGUST 22, 2022
How to Setup an Effective LinkedIn Profile. I will cover all sections to make a strong & complete LinkedIn profile in points. 1. Background picture / Cover Photo. I usually keep background photos of the current tool I am working on or the company I work for. Either work!! 2. Display Picture. Keep basic image with minimal edit and nice plain background at back.
31 West
AUGUST 25, 2022
For every IT help desk, making the customer experience better is the Brownie point and handling the tickets stands at the frontline of doing it. In a survey conducted, almost two-thirds said they would wait two minutes or less and 13% said that “no wait time is acceptable” when it comes to waiting for their tickets to be resolved. Breaking it down further, 29% that waiting more than two minutes is too long.
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
Forrester Digital Transformation
AUGUST 29, 2022
By investing in audience-centric practices, portfolio marketers can help their organizations be more efficient and effective, despite economic uncertainty.
The Global Small Business Blog
AUGUST 17, 2022
©iStock/Fighter_Francevna GrowthSpace – which leverages algorithms to match individual employees and groups of employees with experts for development sprints – was founded in 2018 by Dan Terner, Izhak Kedar and Omer Glass. The company today announced that it raised $25 million in Series B financing led by Zeev Ventures, with participation from M12 (Microsoft’s venture fund) and Vertex Ventures, bringing GrowthSpace’s total raised to $44 million.
McKinsey and Company
AUGUST 10, 2022
While ESG is likely to evolve both in substance and name in the coming years, its underlying impulse is here to say. Here’s how companies can take a more systematic and rewarding approach to ESG.
Groove Technology
AUGUST 23, 2022
Customer. Our customer is a gym studio in the UK. Challenge. The customer asked for a fitness app of their own brand, which would help their customers to do exercises at home and have a healthy diet. Technologies. React Native.
Speaker: Speakers:
HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?
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