SEBPO

DECEMBER 9, 2022

Outsourcing & Ops: Removing Repetitive Tasks. BLOG. Outsourcing & Ops: Removing Repetitive Tasks. In an ever-evolving workforce, Publishers must implement and move forward with strategies that will last. Otherwise, Publishers run the risk of decreasing efficiency and losing profit. Rob Beeler, Founder and CEO of Beeler.Tech, shared his professional insights regarding Publisher strategies that “will stand the test of time” in an AdExchanger article titled, Publishers, Your Top Ops Talent

Outsourcing 98

Outsourcing Out-Tasking Sales Operational Costs 98

Velocity Global

DECEMBER 22, 2022

Hiring contractors overseas has many benefits and offers more flexibility in global expansion. Employers can engage contractors for specialized projects, save time and money that would otherwise go toward hiring full-time employees, and test a new workforce in an international market. However, hiring contractors comes with misclassification risks. Contractor misclassification leads to fines, employee entitlement back pay, and legal headaches.

Payroll 98

Payroll Insurance Jobbing Regulations 98

The Global Small Business Blog

DECEMBER 22, 2022

©iStock/Nestea06 AAA estimates 112.7 million Americans will journey 50 miles or more away from home from December 23 to January 2. That’s an increase of 3.6 million people over last year and closing in on pre-pandemic numbers. 2022 is expected to be the third busiest year for holiday travel since AAA began tracking in 2000. For purposes of a forecast, the year-end holiday travel period is defined as the 11-day period from Friday, December 23 to Monday, January 2.

242

242

Pure Moderation

DECEMBER 15, 2022

Business process outsourcing, or BPO, continues to become a lucrative industry. In 2021, its market value was USD 245.9 billion , and it is expected to have a compound annual growth rate (CAGR) of 9.1% from 2022 to 2030. Much of the drivers of the business process outsourcing industry’s economic success has to do with organisations putting a primer on improving efficiency, lowering operational costs, and becoming more scalable and agile.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Out-Tasking 98

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

Redial

DECEMBER 26, 2022

Nothing new about companies choosing to completely remove phone customer service because of cost reduction and claims of finding more effective channels & alternatives to meet clients’ demands. A practice that is already well known in the social media industry and some FinTech companies, but recently, airlines. They all share one thing in common: to enhance the customer experience through digital channels, ensuring that no client will be left behind.

Customer Service 130

Customer Service Service Banking Accounting 130

Forrester Digital Transformation

DECEMBER 27, 2022

Command, Control, And The Changing Workplace Organizational and people management has perennially been a favorite topic of writers and researchers. Even the Bible tells a story of how Moses’ father-in-law gave him advice about management and delegation of tasks! For much of the 20th century, a top-down, command-and-control style of management was favored, with a […].

Research 246

Research Management 246

31 West

DECEMBER 25, 2022

If you’ve got a smartphone, then you probably haven’t tapped into all of the amazing features and functions that it supports. Implementing and using a VPN on your mobile is a good example of this, but what is one, why should you take this step, and how can you go about it? Introducing VPNs. A virtual private network (VPN) sounds complex, but is a fairly straightforward concept to grasp.

Accounting 130

Accounting Manufacturing Outsourcing Service 130

The Global Small Business Blog

DECEMBER 6, 2022

©2022 Women Entrepreneurs Grow Global®. All rights reserved. Devry Boughner Vorwerk is a well-known global C-suite food executive and corporate officer, having served as Chief Communications Officer and Global Head of Corporate Affairs at Cargill and as Chief Corporate Affairs Officer at Grubhub. More importantly, she is also a sustainability global entrepreneur, founding DevryBV Sustainable Strategies, her own strategy and advisory company; serving on the Advisory Board of Culinary Sciences, In

Advisory 226

Advisory Banking Company Focus 226

Groove Technology

DECEMBER 14, 2022

Finally, the year 2022 has come to a close. Furthermore, in this post-pandemic context, companies are still trying to make up for losses they suffered in 2020. Global enterprises can now work remotely and carry on with their business practices by switching to digital, mobile-first, cloud-based, cross-platform solutions thanks to digital-first technologies.

Retail 130

Retail Design Marketing Banking 130

Redial

DECEMBER 9, 2022

Considered one of the most innovative & demanded industries internationally, the fintech industry has offered modern financial solutions through technology and digital tools for the last decade. . Understood as a combination of the terms “financial” and “technology,” refers to businesses that use technology to enhance or automate financial services and processes.

Nearshoring 130

Nearshoring Cybersecurity Regulations Finance 130

Advertisement

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Forrester Digital Transformation

DECEMBER 19, 2022

Long-standing “waterfall” knowledge management (KM) practices are failing to meet the needs of the modern enterprise, and technology leaders must reassess their approach. Agile principles transform knowledge management within the enterprise from lengthy, delay-laden processes to lean practices that seek to make sharing knowledge easy and adaptable. For the same reasons that agile principles have […].

Management 246

Management Information Technology 246

McKinsey and Company

DECEMBER 20, 2022

The blueprint to achieve a lifetime of great health is increasingly clear and within our control. But unlocking it requires challenging the orthodoxies currently guiding individuals and institutions.

Healthcare 133

Healthcare Service 133

31 West

DECEMBER 22, 2022

As security concerns are increasing exponentially, there has been a growing demand for advanced protection tools that can closely monitor your digital assets. Traditional firewalls might protect your data to some extent, but they are not as robust and comprehensive as cloud firewalls. A cloud firewall has become an important security component, more now than ever.

Design 130

Design Software Outsourcing Sourcing 130

The Global Small Business Blog

DECEMBER 31, 2022

©iStock/Machacekcz "Wishing you a new year filled with joy, possibilities, good health, prosperity and a global mindset!" – Laurel J. Delaney.

220

220

Advertisement

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

Perficient Digital Transformation

DECEMBER 5, 2022

Introduction. In Part I of our multi-cluster management series, we’ve introduced GitOps and gone over some of the reasons why you should adopt GitOps for the management of Kubernetes clusters. GitOps is always the #1 thing we set up when starting an engagement and we’ve spent a lot of time perfecting our best practices. Today we’re diving deep inside our reference architecture using Openshift and ArgoCD.

Management 120

Management Accounting Service Jobbing 120

Redial

DECEMBER 2, 2022

The end of the year is approaching, and it is the perfect time to appreciate your team’s effort. Showing appreciation for your team is essential to fostering an enjoyable and productive workplace. Whether you’re looking to thank your team for their hard work or to show that you recognize their efforts, there are many ways to thank your company team.

Right-Sizing 130

Right-Sizing Flexibility BPO Sales 130

Forrester Digital Transformation

DECEMBER 20, 2022

As Forrester approaches its 40th anniversary, we reflect on a few of the monumental changes that we correctly predicted.

246

246

McKinsey and Company

DECEMBER 19, 2022

5G is the fifth generation of wireless technology. Its increased speed, lower latency, and improved reliability stand to revolutionize a wide variety of industries.

26

26

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

31 West

DECEMBER 20, 2022

The threat of an increasing number of cybercrimes has encouraged businesses and individuals to adopt a robust security system. Gone are the days when traditional data centers were sufficient. Now that most companies are moving their operations and workflows to the cloud, these traditional units are often inefficient in securing sensitive data. Your outsourced IT help desk services will enforce the best security protocols to keep your company safe and ensure streamlined business operations.

Banking 130

Banking Outsourcing Sourcing Efficiency 130

The Global Small Business Blog

DECEMBER 2, 2022

©iStock/gorodenkoff Technology has enabled collaboration across borders and time zones, and workers and companies alike are embracing remote work like never before. In fact, according to Gartner, by the end of 2022, 31% of all workers worldwide will be fully remote or hybrid. The U.S. is leading the way, with remote employees accounting for 53% of the U.S. workforce.

Collaborations 218

Collaborations Accounting 218

Perficient Digital Transformation

DECEMBER 14, 2022

Introduction. In part I of our Kubernetes multi-cluster management series, we’ve talked about the basics of GitOps and explained why you should really consider GitOps as a central tenet of your Kubernetes management strategy. In part II , we looked at a reference implementation of GitOps using ArgoCD, and how to organize your GitOps repositories for security and release management.

Management 119

Management Retail Government Automation 119

Velocity Global

DECEMBER 28, 2022

DENVER, December 28, 2022 —. Removes barriers for companies to hire in-country; helps provide stability and opportunities for local workforce. Velocity Global , the leading provider of global talent solutions, today announced a new entity in Ukraine, which will allow employers the opportunity to recruit and retain employees locally. With its 57th entity, Velocity Global is providing an opportunity for individuals within the country to maintain their income and support their families even in time

Regulations 105

Regulations Management 105

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Forrester Digital Transformation

DECEMBER 20, 2022

“You haven’t defined what story is,” said the voice of experience that afternoon, September 16, 2022. “That’s odd,” I thought. “What am I missing?” We were discussing my first leadership storytelling report, Master Storytelling For Impactful Leadership, intended to explain the “what?” and “why?” of leadership storytelling. In the report, I describe the three-arc structure […].

246

246

McKinsey and Company

DECEMBER 6, 2022

Five proven use cases show how artificial intelligence is creating value for advanced industrial companies.

129

129

31 West

DECEMBER 19, 2022

Are user tickets piling up in the help desk’s ticketing queue? Are help desk agents missing response and resolution SLAs? Are your customers dissatisfied with the quality of service offered? If yes, you need to find out what is going wrong and optimize processes to improve customer experience. As you can only improve what you measure, the first step would be tracking help desk metrics.

Customer Service 130

Customer Service Outsourcing Research Service 130

The Global Small Business Blog

DECEMBER 7, 2022

©iStock/cbies Slowing global demand and a strong dollar pushed goods exports to a seven-month low, suggesting that trade could be a drag on economic growth this quarter (fourth quarter 2022) if the trend persists. The recent report from the Commerce Department, which followed on the heels of recent upbeat news on the economy ranging from consumer spending, the labor market to the services industry, did not change perceptions that the economy had got off to a solid start in the fourth quarter.

Marketing 216

Marketing Service 216

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Perficient Digital Transformation

DECEMBER 19, 2022

It’s safe to say our colleagues around the globe are committed to giving back to the communities in which they live and work. So much so, that we even have a dedicated Perficient Giving Employee Resource Group , which aims to make an individual and collective impact on the world. From volunteering at local food banks , teaching the next generation of AI leaders , or collectively raising over $10,000 for animals in need , you can count on our colleagues to make an impact in their communitie

Banking 115

Banking Jobbing Management Service 115

Velocity Global

DECEMBER 28, 2022

DENVER, December 28, 2022 —. As the demand for a global workforce increases, hiring, managing, and paying top talent in Argentina has never been easier. Velocity Global , the leading provider of global talent solutions, today announced Argentina as its 58th global entity. With a significant rise in its labor force participation rate, global companies looking to capitalize on Argentina’s favorable remote work policies and growing talent pool can now do so seamlessly.

Offshoring 105

Offshoring Regulations Software Management 105

Forrester Digital Transformation

DECEMBER 7, 2022

We look at a few ways that retailers can use messaging to support customers through the holidays and beyond.

Retail 246

Retail 246

McKinsey and Company

DECEMBER 20, 2022

Banking is radically transforming. Many banks can thrive by fundamentally changing the way that financial services are embedded into daily life.

Banking 126

Banking Service 126

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

Payroll