Global Help Desk Services

AUGUST 30, 2023

So, you’ve drawn the short straw and are put in charge of figuring out how to outsource your help desk services. You have no idea where to start, what your company needs, or what separates a good help desk from a bad one. First, take a deep breath. Then, give us a call. We’ve helped companies of all sizes free up their IT employees, streamline their help desk operations, reduce hold times, and increase customer satisfaction.

Outsourcing 59

Outsourcing Service 59

The Global Small Business Blog

AUGUST 4, 2023

©iStock As a global small business owner, you have the power to steer your venture towards a future marked by sustainable global growth and prosperity. Take the lessons from this guide (which includes the power of going global), apply them to your business, and embark on your journey towards sustainable growth. It’s time to unlock the secrets of sustainability and set your business on the path to enduring global success.

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Perficient Digital Transformation

AUGUST 24, 2023

The transition from a wholesale-centric business model to include a new direct-to-consumer (D2C) approach presents lucrative opportunities alongside a suite of technical and operational intricacies to consider. While the move brings manufacturing companies closer to end consumers, it also requires several considerations spanning content creation, post-purchase support, and overall brand experience.

Inventory Management 98

Inventory Management Manufacturing Sales Call Center 98

Offshore India Data Entry

AUGUST 17, 2023

Microsoft Word remains one of the most ubiquitous word processing product used in offices around the world. With the rise of cloud-based Office 365 and Microsoft OneDrive integration, Word has become an essential productivity tool for businesses of all sizes to create standardized, professionally formatted documents. As Word’s capabilities continue to evolve, the demand for advanced Word formatting expertise has increased as well.

Outsourcing 98

Outsourcing Service BPO Offshoring 98

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

Groove Technology

AUGUST 31, 2023

Are you looking to create an API in MuleSoft but don't know where to start? Look no further! In this article, we will provide you with a step-by-step guide on how to create APIs in MuleSoft. Whether you are a beginner or an experienced developer, this comprehensive guide will walk you through the process and equip you with the knowledge and tools to successfully create APIs in MuleSoft.

Design 130

Design Analytics Collaborations Management 130

Redial

AUGUST 16, 2023

Every day we are witnessing the rise of successful financial and credit companies. According to data from Boston Consulting Group , from organic growth to on-demand financial solutions and personalized loans, different companies like fintech and digital banking are estimated to grow up to 7%. As companies adapt to the complex debt collection services, it becomes increasingly vital for executives and decision-makers to consider a multifaceted approach.

Call Center 130

Call Center Service Regulations Cybersecurity 130

The Global Small Business Blog

AUGUST 28, 2023

©iStock/titoOnz What's affecting me, my clients, my colleagues and other global small business owners: Empowering entrepreneurs that light up the world. It's not just about kissing , there's a pattern here of emotional abuse by Spanish soccer federation president Luis Rubiales. A Kremlin-orchestrated hit: Wagner Group chief Yevgeny Prigozhin was on the plane that recently crashed and killed all ten on board.

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Perficient Digital Transformation

AUGUST 31, 2023

Responsibilities, Skills, Scope and More. The tutorial provides basic concepts of Kotlin. Our Kotlin tutorial includes. What is Kotlin? Pre-Requisites Features of Kotlin Kotlin Architecture What is Kotlin? Kotlin is a programming language introduced by JetBrains in 2011. Kotlin is free, has been free and will remain free. It is developed under the Apache 2.0 license.

Sourcing 105

Sourcing Efficiency 105

Transparent BPO Outsourcing

AUGUST 23, 2023

Transparent BPO Wins Bronze Under Learning and Development Awards. The 2023 Brandon Hall Group HCM Excellence Awards™ recognizes best practices for initiatives in Learning and Development, Talent Management, Leadership Development, Talent Acquisition, Human Resources, Sales Performance, Diversity, Equity & Inclusion, and the Future of Work. Transparent BPO, a leader in innovative BPO Solutions, is thrilled […] The post Transparent BPO Awarded Bronze in Brandon Hall Group’s 31st Annual

BPO 98

BPO Human Resources Sales Management 98

Groove Technology

AUGUST 24, 2023

We are pleased to announce that on July 26th, 2023, Groove Technology received the second consecutive certification from the Great Place to Work (GPTW) Institute. Further validating our commitment to excellence, our company achieved an impressive employee satisfaction score of 97%. The Significance of Securing a Consecutive GPTW Certification Achieving GPTW certification for the second year in succession is not merely an accolade; it reflects our ongoing dedication to maintaining a work environm

Collaborations 130

Collaborations Software 130

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Redial

AUGUST 2, 2023

With a blend of business acumen and a heart for social work, Redial has set a precedent by doing its best to help, not only in Mexico but now in South Africa as well. Today we explore the significance of community impact in offshore expansion and why it is important for us, as social action and responsibility should be applied everywhere for everyone.

Offshoring 130

Offshoring Healthcare Collaborations Business Process Outsourcing 130

Sourcing Captain

AUGUST 15, 2023

When it comes to sourcing products from China, it’s important to understand the two types of China sourcing agents available in the market. These agents play a crucial role in helping businesses navigate the complexities of international trade and find reliable suppliers. Individual China Sourcing Agent VS China Sourcing Companies The first type of China sourcing agent is the individual sourcing agent.

Sourcing 130

Sourcing Supply Chain Management Manufacturing Collaborations 130

The Global Small Business Blog

AUGUST 3, 2023

©iStock/spukkato Hundreds of millions Americans dealt with extreme heat waves in the past two weeks, as temperatures across the South and Southwest hit historic highs. These hazardous conditions have kept consumers inside and forced small businesses to close early – cutting into paid hours for employees – according to a report by the small business payroll company Homebase.

Payroll 208

Payroll 208

3Pillar Global

AUGUST 15, 2023

In today’s rapidly changing digital age, banks and financial institutions must remain up-to-date with the latest technologies. We now live in an age where customers expect that the digital products and services they use will be personalized, secure, and will deliver to their expectations. By meeting these demands, banks and financial services organizations will not only meet and exceed customer retention, but also help drive higher ROI to their bottom line.

Banking 98

Banking Efficiency Research Service 98

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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

Transparent BPO Outsourcing

AUGUST 15, 2023

Transparent BPO Recognized on 2023 Inc. 5000 List of America’s Fastest-Growing Private Companies Rockville, MD, August 15, 2023 – Today, Inc. revealed that Transparent BPO is #3127 on its annual Inc. 5000 list, the most prestigious ranking of the fastest-growing private companies in America. The list represents a one-of-a-kind look at the most successful companies […] The post Transparent BPO’s Ninth Inclusion on Annual List of America’s Fastest-Growing Private Companies and Eighth C

BPO 98

BPO Nearshoring Customer Service Outsourcing 98

Groove Technology

AUGUST 23, 2023

If you're looking to create your own library for use in a React Native project, you've come to the right place. In this tutorial, we'll walk you through the steps of how to create a React Native library from scratch, including all the tools and resources you'll need along the way. A React Native library is a collection of reusable components What is a React Native Library?

Flexibility 130

Flexibility Accounting Sourcing Design 130

Magellan Solutions

AUGUST 11, 2023

Website creation is vital in the digital age since it is a portal for people to interact online. A well-designed and optimized website is crucial for building a solid online presence. A good website must draw in clients and exhibit goods or services. Website building has become an essential component of success for organizations. It paves the way to the rise of AI tools for website development.

Design 98

Design Automation Call Center Analytics 98

Perficient Digital Transformation

AUGUST 24, 2023

In the dynamic world of web development, where user expectations are higher than ever and application complexity continues to grow. The need for efficient data retrieval and flexible APIs has become paramount. Enter GraphQL, a revolutionary query language for APIs that is reshaping how data is requested, fetched, and managed. In this comprehensive exploration, we’ll dive deep into the essence of GraphQL, its core principles, benefits, and real-world applications.

E-Commerce 98

E-Commerce Flexibility Efficiency Sourcing 98

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

The Global Small Business Blog

AUGUST 23, 2023

©iStock/PeopleImages For seven decades, the U.S. Small Business Administration (SBA) has been a driving force behind the success of countless enterprises, from America’s Main Streets to manufacturing centers and innovation hubs, helping entrepreneurs turn good ideas into thriving global small businesses. Delivering the American dream of business ownership to more Americans – SBA has punched above its weight in advancing American innovation, competition and economic growth.

Administrative 204

Administrative Manufacturing 204

Airswift

AUGUST 7, 2023

Welcome to the first in the series of our Corporate Social Responsibility (CSR) update. This bi-annual blog will provide an overview of our CSR activity and future plans. What is CSR? Corporate social responsibility (CSR) is a concept that has gained significant traction in recent years as businesses recognize their responsibility to not only generate profits but also contribute to the well-being of society and the environment.

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98

Zinnov

AUGUST 8, 2023

In our newest episode of the Business Resilience series, Pari Natarajan, CEO, Zinnov speaks with Shankar Arumugavelu, SVP & Chief Digital & Information Officer, Verizon Communications Inc., to unravel the strategies, technologies, and innovations that the Telecom giant is using to cater to the modern consumer. With Gen Z characteristic traits such as voracious appetite for seamless connectivity, personalized experiences, and instant gratification pushing today’s businesses to new heights

Customer Service 98

Customer Service Analytics Automation Customer Support 98

Groove Technology

AUGUST 21, 2023

Angular.js , commonly referred to as Angular, is an open-source front-end web application framework maintained by Google. It allows developers to build dynamic single-page applications (SPAs) using HTML, CSS, and JavaScript. Angular.js extends HTML's syntax to create powerful and expressive templates, making it a popular choice for building complex web applications.

Sourcing 130

Sourcing Management 130

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Magellan Solutions

AUGUST 18, 2023

Sales optimization is essential for businesses to flourish in a competitive market. It goes beyond attaining targets. Sales optimization enhances customer experiences, fosters brand loyalty, and drives long-term success. The following can make all the difference in achieving sales targets: Simplifying sales processes Improving customer engagements Making data-driven decisions Artificial intelligence (AI) tools are crucial to modernizing sales processes and strategies.

Sales 98

Sales Marketing Analytics Automation 98

Perficient Digital Transformation

AUGUST 21, 2023

If you’ve been following Sitecore’s architectural movement over the last few years, a lot has changed. Instead of the “all-in-one” approach of Sitecore XP, XM Cloud , and Headless encourage a composable architecture – one where Sitecore itself offers 11 SaaS products categorized into three clouds : Content Cloud, Engagement Cloud, and Commerce Cloud.

Flexibility 98

Flexibility Sourcing Design Healthcare 98

The Global Small Business Blog

AUGUST 8, 2023

©iStock/Sundry Photography Grace Owa, creator of Miss Nile Beauty Products , has a dream to take her homemade deodorant worldwide. "It is scary, but I'm not scared. If other people can go global, I can go global," Owa said. So she didn't hesitate to jump at the opportunity to try and sell her products at Walmart. After all, Walmart is global. If you think like Grace, Walmart is accepting open call applications through August 18, 2023 and encourages businesses of all types to apply.

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V-Soft Consulting

AUGUST 3, 2023

Customer experience has become a key differentiator for success. In fact, according to Dimension Data, more than 80% of organizations consider customer experience as a competitive differentiator and around the same number of consumers say they consider experience as essential as a part of the services the company offers. So, companies that excel in delivering exceptional customer experiences are more likely to gain loyal customers and thrive in the long run.

Analytics 98

Analytics Service Customer Service 98

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Airswift

AUGUST 2, 2023

The STAR technique is a method used to prepare for behavioural interview questions. Read our blog to learn how to use it to ace your next job interview.

Jobbing 98

Jobbing 98

Groove Technology

AUGUST 17, 2023

If you are a web developer, you might have heard of Express.js. It is a Node.js-based web application framework that provides a robust set of features for building web applications. However, many developers new to this framework often wonder if Express.js is frontend or backend. In this article, we will explore the answer to this question and provide a comprehensive understanding of Express.js.

Flexibility 130

Flexibility Engineering Design Management 130

Magellan Solutions

AUGUST 17, 2023

Artificial intelligence (AI) has emerged as a revolutionary technology in video production, where videos are essential to communication. The demand for AI video editing tools has dramatically increased. Content creators work to produce top-notch videos that engage their consumers. Video editing app has become increasingly vital in various fields, such as: Marketing Entertainment Education Social media (Youtube channel, Instagram, Facebook, etc.

Out-Tasking 98

Out-Tasking Automation Time Savings Collaborations 98

Perficient Digital Transformation

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. Partnering with the right digital transformation service provider is vital to thrive in this digital age. A proven track record of guiding businesses through digital complexities is crucial for unlocking their full potential, driving efficiency, and ensuring exceptional customer experiences, leading to long-term success.

Service 98

Service Right-Sizing Research Healthcare 98

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

Payroll