Intelligent Sourcing

DECEMBER 14, 2023

In the fast-paced world of global commerce, ‘outsourcing’ has often been synonymous with cost-cutting and efficiency—sometimes at the expense of ethical considerations and long-term sustainability. However, a new paradigm is emerging: Ethical Outsourcing. This progressive approach intertwines moral responsibility with business processes, ensuring that the work outsourced contributes positively to the workforce and communities involved. […] The post Ethical Outsourcing and a Regenerative Ec

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Outsourcing Sourcing Efficiency 106

Redial

DECEMBER 15, 2023

We need help to do almost everything. As much as sometimes, the “if you want a thing done well, do it yourself” quote sounds attractive, it only means something is wrong in either the leadership or overall teamwork. Maybe it’s a word that usually gets thrown at your office or company, but do you really know the gift of real teamwork?

Call Center 130

Call Center Collaborations Accounting Business Process Outsourcing 130

The Global Small Business Blog

DECEMBER 13, 2023

©iStock/guirong hao Apurva Palnitkar, Senior Director Marketing, GoDaddy India says that in today's technology-driven world, the adoption of digital tools and strategies has become paramount for small businesses seeking to thrive and expand their presence beyond local boundaries. SMEs are successfully integrating digital tools into their operations in order to gain competitive edge, improve efficiency, reach a wider customer base, and most importantly in order to go global more effectively.

Efficiency 275

Efficiency Marketing 275

Global Help Desk Services

DECEMBER 14, 2023

When you think about outsourcing your IT support, you probably don’t think about boots. But you should. In his Discworld series of novels, author Terry Pratchett introduced the “Boots Theory” of socioeconomic unfairness, where a character, Sam Vimes, muses about how expensive it is to be poor. The reason rich people are rich, he reasons, is because they can afford to buy better-made products, like nice leather boots that last for years.

Outsourcing 59

Outsourcing Management 59

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

IBM Services

DECEMBER 6, 2023

As the adoption of AI and other technologies continues to expand, it will transform how we perform work with the potential to disrupt 83 million jobs globally and create 69 million new roles by 2025, according to the World Economic Forum. Like other groundbreaking technologies before it, the evolution of AI will create opportunities for new industries, new jobs and new approaches to existing ones.

Right-Sizing 100

Right-Sizing Automation Jobbing Flexibility 100

31 West

DECEMBER 15, 2023

In this digital age, cybersecurity is more important than ever to keep kids’ schooling safe. As more schools go online, kids are learning a lot and interacting with technology all the time. They now have a lot of new options, but they are also more likely to be hacked. Using technology in school leads to several problems. Cyber threats can be found everywhere online.

Cybersecurity 130

Cybersecurity Engineering Software Accounting 130

Perficient Digital Transformation

DECEMBER 26, 2023

We’re just now finishing up the holiday season. At this time of year, I’m always intrigued by the magic of the holidays we celebrate, and the optimistic goals we set for the new year. It amazes me how we collectively like to suspend reality for a bit, reflect, and forecast. And I wonder why we don’t drift into thoughts of the extraordinary more often.

Out-Tasking 116

Out-Tasking Management Flexibility Accounting 116

The Global Small Business Blog

DECEMBER 7, 2023

©iStock/Chavapong Prateep Na Thalan g The circular economy is pivotal for achieving climate and sustainable development goals and must be included in the COP28 outcomes. With this paper , International Chamber of Commerce (ICC), on behalf of the global business community, underscores the importance to move from the 'take-make-use-waste' model to a sustainable, resource-efficient circular economy.

Efficiency 268

Efficiency 268

inDinero

DECEMBER 12, 2023

EBITDA, short for earnings before interest, taxes, depreciation, and amortization, is a measure of profitability that zeroes in on core operational cashflow—with the “core” being everything that remains after omitting capital expenses and taxes. In this guide, we’ll walk you through calculating this metric and explain why it matters to your business.

Accounting 105

Accounting Sales Efficiency Retail 105

IBM Services

DECEMBER 8, 2023

Last year, almost 200 million people shopped on Black Friday. Online alone, they spent more than $9 billion. This holiday season, shoppers are ready to shop again and they’re prepared to spend even more. Are your IT systems ready to handle any spikes and keep everyone jolly? Or are you worried that incidents—finicky apps, slow page loads or even downtime— might ruin the holiday spirit along with your bottom line?

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Event Management Management Sales Sourcing 120

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

V-Soft Consulting

DECEMBER 18, 2023

ServiceNow introduces version upgrades twice a year, aiming to enhance the overall performance of the platform. These upgrades usually incorporate new modules, applications, or improvements, along with fixes for existing products. Typically, ServiceNow code-names every release based on the name of a city. The latest update is called the Vancouver release.

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Wirtek

DECEMBER 6, 2023

You know time is money if you are in the software development business. The sooner you can get a product to market, the better. But what if your in-house team is loaded with other projects and needs help in getting the job done? That's where nearshoring comes in.

Nearshoring 98

Nearshoring Software Jobbing Marketing 98

Perficient Digital Transformation

DECEMBER 18, 2023

In the fast-paced realm of finance, the significance of regulatory risk and compliance management practices cannot be overstated. This blog post delves into the pivotal role these practices play in ensuring the stability and success of financial institutions and banks. By adopting a proactive stance and leveraging technological advancements, financial entities can navigate the regulatory landscape with greater resilience and efficacy.

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Regulations Cybersecurity Banking Insurance 111

The Global Small Business Blog

DECEMBER 11, 2023

©iStock/Supatman What's affecting me, my clients, my colleagues and other global small business owners: The new ChatGPT challenger. Meta launches new AI tools for Facebook. The future of AI through the lens of the recent OpenAI debacle. Quote of the week: "No one technology [OpenAI’s ChatGPT and Google’s Bard] has ever surpassed everything else."– iRobot co-founder Rodney Brooks The promise and potential pitfalls of increasingly powerful AI tools.

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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

AS White Global

DECEMBER 4, 2023

This exceptional team from ASW Malaysia has been recognised for their unparalleled support services for our client partner Aviso Broking. Their teamwork is rooted in a culture of open communication, trust, adaptability, and respect. Learn more about what motivates them and how they deal with the challenges that come their way. Team members: Reena Kaur Jasvinderpal Singh – Admin Support Manager Norekanadirah (Nat) Abdul Rahman – Broking Administration Support Elya George – Broki

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Administrative Accounting Finance Collaborations 98

IBM Services

DECEMBER 11, 2023

With the rapid advancements in cloud computing, data management and artificial intelligence (AI) , hybrid cloud plays an integral role in next-generation IT infrastructure. Enterprise-level businesses rely on hybrid cloud solutions to run critical workloads from anywhere by combining and unifying on-premises, private cloud and public cloud environments.

Flexibility 108

Flexibility Regulations Software Out-Tasking 108

V-Soft Consulting

DECEMBER 1, 2023

Today, companies are continually seeking innovative solutions to streamline their operations and enhance productivity. The integration of ServiceNow, a leading cloud-based service management platform, with ChatGPT, a powerful language model developed by OpenAI, presents a dynamic synergy that holds the potential to revolutionize how businesses operate.

Automation 98

Automation Management Service 98

3Pillar Global

DECEMBER 4, 2023

According to a recent Gartner report, generative AI falls into two categories : everyday and game-changing: Everyday AI focuses on improving productivity, enabling workers to perform existing tasks faster and more efficiently. This is the primary area of investment for most businesses, and it drives incremental improvement along the margins. Game-changing AI focuses on creativity.

Service 98

Service Engineering Design Efficiency 98

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

Perficient Digital Transformation

DECEMBER 14, 2023

The Optimizely configured commerce introduces Elasticsearch v7 for a better search experience. In the dynamic landscape of the Commerce world, there is always room for extended code customization. Furthermore, Optimizely provides explicit steps to customize Elasticsearch v7 indexes. There are a lot of advantages to using Elasticsearch v7. some are Improved Performance Security Enhancements Elasticsearch SQL GeoJSON Support Usability and Developer-Friendly Features In this post, we will go throug

Sourcing 111

Sourcing Software 111

The Global Small Business Blog

DECEMBER 27, 2023

©iStock/fizkes Investing in women entrepreneurs and founders is a huge opportunity that both financial and ESG strategies have historically missed. Women-led companies yield better returns on investment (ROI), generating 78 cents for every dollar of funding; male-founded startups generate just 31 cents, according to research by BCG and MassChallenge.

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Research Accounting 260

Everest Group

DECEMBER 15, 2023

Low-code Technology Providers in Insurance – Products In recent years, insurance enterprises have embarked on a modernization spree to improve the experience for both customers and stakeholders. However, the significant surge in costs and unprecedented underwriting losses in these challenging times have intensified the need for an agile, scalable approach to modernization.

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Insurance Manufacturing Research Marketing 97

IBM Services

DECEMBER 13, 2023

Derived from the Greek words for “hidden writing,” cryptography is the science of obscuring transmitted information so that it may only be read by the intended recipient. The applications of cryptography are endless. From the quotidian end-to-end message authentication on WhatsApp to the practical digital signatures on legal forms or even the CPU-draining ciphers used for mining cryptocurrency , cryptography has become an essential aspect of our digital world and a critical cybersecu

Cybersecurity 107

Cybersecurity Banking Government Accounting 107

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

V-Soft Consulting

DECEMBER 14, 2023

Today, organizations must continue to find new ways to streamline processes and enhance efficiency to stay competitive. Many leading companies have adopted the ServiceNow platform, to meet their various operational needs including IT, Customer Service, HR and more. Some companies have gone further and are integrating their ServiceNow instances with other business applications to maximize their competitive advantage.

Customer Service 93

Customer Service Efficiency Service 93

Eclaro

DECEMBER 22, 2023

We always have a song in our heart here at ECLARO, especially during the holiday season. Whether it’s “All I Want for Christmas Is You” (yes, there have been sightings of certain team members dancing around the office to that one) or “Silver Bells” (our global headquarters in New York is a great place to feel that “it’s Christmastime in the city” vibe) or any of countless others, they embody a festiveness that underscores why people call this the most wonderful time of the year.

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Perficient Digital Transformation

DECEMBER 13, 2023

WordPress, which began as a blogging platform, is now one of the most popular content management systems on the web. Its popularity is largely due to its being free and familiar for most digital marketers and IT professionals. However, as a DXP (Digital Experience Platform) consultant, I believe that WordPress is not the best choice for marketing sites of businesses making close to and over $1 billion in annual revenue.

Out-Tasking 111

Out-Tasking Sourcing Marketing Efficiency 111

The Global Small Business Blog

DECEMBER 4, 2023

©iStock/bagotaj What's affecting me, my clients, my colleagues and other global small business owners: Navigating global divergencies. Global growth to slow in 2024. Banks predict slower growth for global economy in 2024. Quote of the week: "Only those who will risk going too far can find out how far one can go." – T.S. Eliot Prepare for stalling or divergent global growth in 2024.

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Banking 251

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Everest Group

DECEMBER 15, 2023

From increased hiring growth after the pandemic to recent layoffs, the tech talent market has experienced great volatility. Recognizing the need for a more sustainable approach, top employers have increasingly focused on building and developing talent internally. In this blog, we examine the major factors contributing to declining tech hiring and the outlook for IT services talent.

Service 72

Service Efficiency Marketing Management 72

IBM Services

DECEMBER 1, 2023

Insurers struggle to manage profitability while trying to grow their businesses and retain clients. They must comply with an increasing regulatory burden, and they compete with a broad range of financial services companies that offer investment products that have potential for better returns than traditional life insurance and annuity products. Although interest rates have increased at an unprecedented rate over the past year as central banks attempt to curb inflation, a significant part of insu

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Insurance Automation Regulations Reduced Costs 103

Zinnov

DECEMBER 12, 2023

As India sets its sights on becoming a USD 5 Tn economy in the next decade or so, an under-appreciated engine powering this aspirational vision is Global Capability Centers (GCCs), also known as Global In-house Centers (GICs). The strategic role of these centers in fostering innovation, operational efficiency, and global collaboration is pivotal for India’s economic growth.

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Sales Marketing Offshoring Analytics 72

The Hackett Group

DECEMBER 13, 2023

Companies Need Digital-Ready Contracts That Not Only Deliver Cost Reduction But Also Focus on Business Value Creation and Innovation Miami, FL – December 13, 2023 – A new Hackett Value Matrix analysis of 15 leading finance and accounting outsourcing (FAO) service providers by The Hackett Group, Inc. (NASDAQ: HCKT) finds that the market contains many mature and well-established service providers that deliver comparable levels of value realization and breadth of capabilities.

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Research Service Advisory BPO 69

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

Payroll