Magellan Solutions

JANUARY 26, 2016

Gone were the days when customer support was synonymous only to taking and making phone calls and emails. The rise of social networking sites like Facebook, Twitter, and Google+ has paved way to a brand new experience – an impression of being connected to the world 24/7. That being the case, companies felt that the global market and business ventures are continually moving to more avenues.

Customer Support 72

Customer Support Outsourcing Sales Customer Service 72

SourceFit

JANUARY 27, 2016

The Philippines and Vietnam were the strongest performing real estate markets in Southeast Asia in 2015, according to industry magazine Property Report. The magazine said the Philippine real estate industry remained a solid performer mainly due to a strong business process outsourcing (BPO) industry. . “The Philippines has continued to be a solid performer and although analysts are predicting a slight slowdown in growth, they see plenty to be positive about, especially in an office mark

BPO 40

BPO Business Process Outsourcing Outsourcing Accounting 40

Magellan Solutions

JANUARY 19, 2016

Since the global expansion of the call center industry, companies from all over the world outsource its cash-related operations to the Philippines – being the country with an enormous pool of skilled workers who are fluent in English. At first, most of the outsourced cash-related processes are customer service operations like sales and purchase transactions, debt collections, and remittance services.

Finance 61

Finance Accounting Outsourcing BPO 61

Magellan Solutions

JANUARY 11, 2016

With the Philippines surpassing India as the top offshore destination for voice services, the country’s business process outsourcing (BPO) industry is expected to sustain its momentum for the following years. Industry experts and insiders look forward to a revenue of $20-25 billion by 2016, as well as a projection of 8% of the country’s total GDP (gross domestic product).

BPO 60

BPO Call Center Business Process Outsourcing Outsourcing 60

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Labor Costs

Magellan Solutions

JANUARY 19, 2016

Since the global expansion of the call center industry, companies from all over the world outsource its cash-related operations to the Philippines – being the country with an enormous pool of skilled workers who are fluent in English. At first, most of the outsourced cash-related processes are customer service operations like sales and purchase transactions, debt collections, and remittance services.

Finance 40

Finance Accounting Outsourcing BPO 40

SourceFit

JANUARY 8, 2016

The Philippine business process outsourcing (BPO) industry is expected to boost the country’s logistics sector, according to consultancy firm Colliers International. Colliers said the booming BPO industry has led to a huge demand in purpose-built facilities and made logistics an exciting investment area as capital flows increase. . “The logistics sector in Asia looks very exciting in terms of expansion into new locations for development, and the adoption of innovative business mo

BPO 40

BPO E-Commerce Marketing Advisory 40