The Global Small Business Blog
AUGUST 24, 2021
©iStock/chuyu The shipping crisis is getting worse. Here's what that means for holiday shopping. More than 18 months into the pandemic, the disruption to global supply chains is getting worse, spurring shortages of consumer products and making it more expensive for companies to ship goods where they're needed. Shipping companies expect the global crunch to continue.
Groove Technology
AUGUST 31, 2021
A dedicated development team is a viable approach to developing software that is useful nowadays. Some companies hire dedicated software developers to beat the competition and launch products as quickly as possible. Others use specialized software development services to meet their meager resource needs. The dedicated development model suggests expanding your unit by adding dedicated software developers.
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Automation Anywhere
AUGUST 19, 2021
You’ve been invited to become a citizen developer in your company. If you go online, you’ll find lots of articles about citizen development. In a nutshell, citizen developers are usually nontechnical employees such as business users or subject matter experts who learn how to build intelligent automation software bots to handle their workflows. Here’s why citizen development is a good thing for you.
Immedus
AUGUST 24, 2021
Gartner recently published the 2021 Gartner® Market Guide for Multicountry Payroll Solutions and Immedis is thrilled to be recognized as a representative vendor in the report. More about that in a moment. First, I’d like to delve into a number of key takeaways that might be of interest to payroll professionals, their teams, and organizations. . Gartner opens the report with the statement that “Multicountry payroll transformation projects have received significant investment over the last year t
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What is Remote-Insourcing? Sounds like an oxymoron, right? Not anymore. Remote-Insourcing isn’t outsourcing—it’s a revolutionary staffing model that lets our clients fill key entry-level positions with top-tier, loyal, long-term talent, integrated seamlessly into their businesses—just like local employees but without the turnover or W2 HR hassles. With under 3% unwanted attrition, you train once and keep the same team for years.
Sourcing Captain
AUGUST 25, 2021
A private label product is manufactured by a contract manufacturer or a third-party manufacturer and sold under another party’s (retailer’s) brand name. The retailer specifies everything about the product like how it looks, what goes in it, how it’s packaged, and then pay for the production and delivery. In simpler terms, a private label product is manufactured by Company A, with the brand name of Company B.
Customer Serv Outsource Smarter
AUGUST 31, 2021
Demand for outsourced call centers is becoming increasingly relevant. In 2020, brands, organizations, and government agencies quickly learned that they were ill-equipped to manage the dramatic impact of COVID-19 on their call centers. During the height of the pandemic, frustrated and highly emotional customers experienced average hold times that suddenly inflated from minutes to hours in some sectors.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Groove Technology
AUGUST 21, 2021
A study from Standish Corporation showed that up to 31% of IT projects were canceled before they were completed, another result of this study also showed that up to 52.7% of projects cost 189 % compared to the original estimate. The cost of these failures is only the tip of the iceberg. A series of lost opportunity costs cannot be measured, but easily see the loss number in the thousands or even hundreds of thousands of dollars.
Automation Anywhere
AUGUST 6, 2021
Deloitte calls them “superteams.” A combination of people and intelligent software robots (“bots”) that together, the teams tackle business challenges, provide insight, and deliver real value to enterprises. This is the true vision for intelligent Robotic Process Automation (RPA), Deloitte argues—augmenting existing workforces with tools to drive competitive, agile edges in difficult markets.
Globalization Partners
AUGUST 30, 2021
Employee experience (also referred to as EX) is tightly intertwined with other compelling factors like a company’s culture, working styles, collaboration tools, communication skills, and technology. All these components are, in fact, how employees judge their overall employee experience. According to Harvard Business Review , 90 percent of executives who say their organizations make employee experience a high priority report their teams have the right tools and technology to do their work effici
Sourcing Captain
AUGUST 25, 2021
Today, in this vastly competitive business ecosystem where geographical barriers no longer exist, your business is only as successful as your supply chain. Efficient product procurement has become crucial in ensuring business sustainability and success. A business that can ensure shorter time-to-market, better quality products and low costs are the ones that are more likely to survive the fierce competition and grow in competitive e-commerce segment.
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Unlock the full potential of your remote team with Hubstaff’s Definitive Guide to Managing a Remote Team. Learn actionable strategies to build, lead, and optimize a high-performing distributed workforce. In it, you’ll learn: Proven strategies for hiring top remote talent and building a cohesive team Best practices for overcoming common remote work challenges, including communication and time management How to foster accountability and productivity with effective systems and tools Techniques for
Neeyamo
AUGUST 5, 2021
Payroll departments operate at the intersection of Finance and HR functions. While in some organizations, payroll aligns closely with HR, in others, they report directly to their heads of finance. The payroll team is responsible for accurately executing payments for one of the largest expense overheads in any organization, namely employee salaries and wages.
The Global Small Business Blog
AUGUST 30, 2021
©iStock/MikeMareen What's affecting me, my clients, my colleagues and other global small business owners: What are hurricanes ? What does it mean when a hurricane continues to ' rapidly intensify ?' What's in store for Hurricane Ida when it hits Louisiana? Quote of the week: “Through meteorology, we know essentially how hurricanes form, even though we can't say where the next storm will arise." – Eric Maskin 2021 Atlantic Hurricane season fast facts.
Groove Technology
AUGUST 19, 2021
Customer. Our customer is a Vietnamese bedding brand providing bedding products with the concept of minimalism. Challenge. The customer already had a website, but it had not worked effectively, and they wanted to move to Shopify platform. Because of the minimalism concept, the customer asked Groove Technology to design their online store with simple, neat & clean theme.
Automation Anywhere
AUGUST 3, 2021
Robotic Process Automation (RPA) is not a question of taking a manual process and automating it, step by step—although that is what many businesses do. There should almost always be some transformation involved—changes that make the process more efficient, more robust, less error-prone. Businesses themselves say they want this. According to one recent survey , almost six in 10 (59%) of organizations say that they will start deploying RPA within the next few years.
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Transparent BPO Outsourcing
AUGUST 24, 2021
The post Transparent BPO Listed on Inc. 5000 For Sixth Consecutive Year appeared first on Transparent BPO.
Sourcing Captain
AUGUST 25, 2021
In today’s hugely competitive global markets, everyone strives to reduce their sourcing costs while still maintaining the quality. Effective sourcing of goods from suppliers is more important today than it was ever before. For this reason, strategic sourcing has become central to every organization’s procurement policy. Wikipedia defines Strategic Sourcing as: ” The process of developing channels of supply at the lowest total cost, not just the lowest purchase price.
VXI
AUGUST 24, 2021
What does it take for a Business Process Outsourcing (BPO) company to be called a world-class provider of award-winning customer experience (CX)? Incredible customer experiences are not happy accidents—they are pre-meditated, methodically planned, and well-executed. They are performed through effective communication, outstanding leadership, and careful teamwork.
The Global Small Business Blog
AUGUST 27, 2021
©iStock/Tashatuvango With the upheaval the global pandemic has caused, not every brand has been able to adapt — especially in the way they communicate with their audiences. And it’s not about making an old plan fit the new mold; it’s about truly transforming the way a brand communicates. Some businesses perished, while small businesses emerged to cater to the needs of certain demographics under lockdown.
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Learn how a publically traded US fintech company elevated its nearshore strategy. By working with a strategic staffing partner in Mexico, they developed targeted internship programs at multiple universities.
Groove Technology
AUGUST 19, 2021
Customer. Our customer is an eyewear brand for women based in London. Challenge. The target customers of the brand are modern, busy women. Therefore, the online store also needed to reflect the brand’s identity. Their existing online site did not fully reflect their image, so they needed Groove Technology to upgrade the design. Technologies. React Native, Shopify, Node.JS, MongoDB.
Unosquare
AUGUST 31, 2021
Choosing software architecture is one of the most crucial factors when it comes to influencing the outcome of your project. How do you know what to choose when deciding between monolithic and microservices? The latter has become extremely popular in recent years, but is it the best option for you? In this blog post, we’ll break down microservices vs. monolithic to help you choose the best one for your needs.
Wirtek
AUGUST 30, 2021
The Agile Manifesto emerged two decades ago and the short but revolutionary document went on to change the way companies and individuals develop software products, and in recent years run marketing campaigns or even discover new illness cures.
Sourcing Captain
AUGUST 24, 2021
Many people have brilliant new product development ideas but unfortunately not all new products are a commercial success. It is rightly believed that due to low costs, China is a great place for new product development. However, there are challenges apart from costs that can render your project unsuccessful. These challenges are the key reason why you need to spend a lot of time and effort figuring out whether or not you can convert your new product idea into a sellable product.
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The Enterprise Knowledge Assistant (EKA) by Intetics is a groundbreaking platform tailored to revolutionize business operations for enterprises, SMBs, and startups. Powered by Generative AI, NLP, and ML, EKA automates tasks like information retrieval, customer support, and content creation. Boost efficiency by 30-50%, cut routine inquiries by 40%, and reduce training time by 30-50%.
VXI
AUGUST 17, 2021
Nothing quite defines the future of customer service than customer experience agility. Agility, in terms of physiology, is defined as an ability to change the body’s position efficiently and requires the integration of isolated movement skills using a combination of balance, coordination, speed, reflexes, strength, and endurance. Transposing this to the Business Process Outsourcing (BPO) industry terms, customer experience (CX) agility is the ability of the service provider to swiftly mobi
The Global Small Business Blog
AUGUST 26, 2021
©iStock/Grosescu Alberto Mihai Want to be a player in the multibillion-dollar luxury “gray” market, a fast-growing sales sector that has historically operated out of sight of most Western consumers? Think of is as a secretly discounted modern luxury digital market. Try these on for size: Baltini (Italy), Italist (USA), FarFetch (London), and Cettire (Australia).
Groove Technology
AUGUST 19, 2021
Customer. The customer, a company based in Australia, provides hand tools such as ratchets, sockets, wrenches, … Challenge. The customer wanted to boost their online business, especially with heavy tools. They asked Groove Technology to fix the speed problem of their website for better user experience. Technologies. React Native, Shopify, Node.JS, MongoDB.
Microsourcing
AUGUST 29, 2021
It is no secret that digital transformation has been sweeping the banking and finance world. Automation, cloud-based products and online banking are at the forefront of almost all executives’ minds as colleagues and competitors alike race to identify and implement the latest digital solutions and platforms to save their organizations time and money.
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Auxis
AUGUST 30, 2021
Latin America leads the world in tax-related Electronic Invoicing or “ e-invoicing”- implementation, the practice of submitting and formalizing every business invoice electronically through the government before it can be sent to customers. But compliance can be fraught with challenges for multinational organizations as they struggle to understand and adapt systems to each country’s unique and varied requirements.
TMS
AUGUST 30, 2021
Publishers and advertisers have many tools to promote their products online. With tracking options, like cookies, they can identify users through many devices. It is possible to understand a customer’s behavior from when they click on an ad until they place an order. Thus, advertisers can release marketing campaigns, create targeted ads, and segment an audience.
Balbelforce
AUGUST 25, 2021
Workforce Management (WFM) is a set of business processes that contact centers use to ensure that staff can work in a cost-effective way. This includes forecasting contact volume, scheduling staff and analyzing performance. In other words, WFM involves studying the past, managing the present and predicting the future. Why does workforce management matter?
The Global Small Business Blog
AUGUST 25, 2021
Advertiser: ZoomInfo
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