The Global Small Business Blog
JANUARY 1, 2022
©2022 Laurel J. Delaney. All rights reserved. "Find joy, remain grateful, stay humble, be brave and go global in 2022." – Laurel J. Delaney, creator of the The Global Small Business Blog.
Forrester Digital Transformation
JANUARY 31, 2022
The “right” formula for calculating marketing ROI depends on the underlying business question that you are looking to answer.
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Redial
JANUARY 4, 2022
Mexico is quickly positioning itself as a powerhouse in BPO outsourcing, but what is the reason for this? Easily, we can say that it is mainly the operating costs, the U.S. is too expensive. Therefore, an increasing number of American businesses choose to outsource their telemarketing services and other BPO to nearshore call centers. All these factors can help companies consider outsourcing some or all their day-to-day operations. 1 Cost reduction: Salaries compared to the U.S. are much lower an
McKinsey and Company
JANUARY 4, 2022
Women are doing more to support employee well-being but face higher stress levels as a result. Here’s how leaders can help.
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Perficient Digital Transformation
JANUARY 25, 2022
In this episode, Kim talks with Alan Hart, creator, and host of “Marketing Today with Alan Hart,” about why he thinks marketing teams need to be blown up, re-organized, and get back to basics to succeed in today’s environment. Subscribe Where You Listen. Apple | Spotify | Amazon | Google | Stitcher. Meet our Guest. Alan Hart is the creator and host of “Marketing Today with Alan Hart,” a weekly podcast where he interviews leading global marketing professionals and business leaders.
Globalization Partners
JANUARY 26, 2022
When a company expands into a new country, there are key areas where potential disruption and mistakes can occur. One of these crucial areas is compliance — companies must possess the appropriate knowledge and legal expertise to successfully hire internationally in accordance with local laws. Aside from the financial repercussions, noncompliance can damage a company’s reputation and trigger distrust among stakeholders, investors, and customers.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Forrester Digital Transformation
JANUARY 28, 2022
Digital acceleration means all companies need to understand their technological and social impacts to build customer trust. Responsible and ethical tech efforts will need to be coordinated across the enterprise.
Groove Technology
JANUARY 27, 2022
The allure of digital retail is irresistible. Online retail sales were roughly 1.336 billion dollars in 2014 and are expected to reach 6.388 billion dollars by 2024. This is one of the reasons why brick-and-mortar retail owners are going online. Are you interested in starting your own eCommerce business? Not sure which eCommerce platform to. choose to construct your online retail store?
McKinsey and Company
JANUARY 10, 2022
As the world gears up for net zero, demand for raw materials is set to soar. The energy transition presents unique challenges for metals and mining companies, which will need to innovate and rebuild their growth agenda.
Perficient Digital Transformation
JANUARY 10, 2022
Why Azure Data Factory? Nowadays, the data our customer’s applications generate is increasingly exponential, especially if data is coming from several different products. Organizations have data of several types located in the cloud and on-premises, in structured, unstructured, and semi-structured formats all arriving at different time-frequency and speeds.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
31 West
JANUARY 9, 2022
The uprise of modern technological tools and software overhaul could be something worthy of thought. A simple solution to these rapidly increasing tech tools is to evaluate the advantages of outsourcing your help desk support to third-party agencies. Typically, running seamless day-to-day processes in a working environment requires a help desk support team to bridge these gaps in business environments.
The Global Small Business Blog
JANUARY 17, 2022
©iStock/Ildar Abulkhanov What's affecting me, my clients, my colleagues and other global small business owners: Martin Luther King III wants no " empty promises. " Martin Luther King's 'I've Been to the Mountaintop' speech excerpts. Watch the 'Ice Moon' rise on Martin Luther King Jr. day. Quote of the week: "I look to a day when people will not be judged by the color of their skin, but by the content of their character." – Martin Luther King, Jr.
Forrester Digital Transformation
JANUARY 28, 2022
Digital acceleration means all companies need to understand their technological and social impacts to build customer trust. Responsible and ethical tech efforts will need to be coordinated across the enterprise.
Groove Technology
JANUARY 26, 2022
T?t ?oàn viên cùng Groove. Nh?ng ngày cu?i cùng c?a n?m 2021 ?ã ??n r?t g?n. Dù Groovers ?ang ? n?i ?âu, ?ang làm gì thì Groove bi?t r?ng các b?n ??u ?ã và ?ang làm r?t tuy?t v?i. Tr??c th?m n?m m?i, chúng tôi hi v?ng r?ng nh?ng món quà này s? giúp Groove chuy?n ??n các Groovers thân th??ng l?i c?m ?n chân thành, ghi nh?n nh?ng c?ng hi?n c?a m?i ng??
Advertiser: Paycor
The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.
McKinsey and Company
JANUARY 27, 2022
Structured conversation during brainstorming sessions removes some of the risks that can thwart honest discussion.
Redial
JANUARY 4, 2022
Mexico is quickly positioning itself as a powerhouse in BPO outsourcing, but what is the reason for this? Easily, we can say that it is mainly the operating costs, the U.S. is too expensive. Therefore, an increasing number of American businesses choose to outsource their telemarketing services and other BPO to nearshore call centers. All these factors can help companies consider outsourcing some or all their day-to-day operations. 1 Cost reduction: Salaries compared to the U.S. are much lower an
.orgSource
JANUARY 19, 2022
The Association 4.0 Podcast allows me to do something I love. I’m able to exchange ideas and opinions with the savviest leaders in the industry. Recently, Jacqualine Price Osafo, MBA, CAE, and I had a wide-ranging conversation about the need to shift and the impact of change. The adjustments we made to manage uncertain circumstances […]. The post The Big Shift—A Conversation About the Impact of Change appeared first on.orgSource.
The Global Small Business Blog
JANUARY 24, 2022
©iStock/ipopba What's affecting me, my clients, my colleagues and other global small business owners: With e-commerce booming, consumers increasingly want to know, “Where’s my order?” Three-year-old package tracking firm Route aims to answer that question in real time with its AI-driven software. Route cofounder and CEO Evan Walker tells Forbes that the startup is now worth $1.25 billion, following a $200 million fundraise.
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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive
Forrester Digital Transformation
JANUARY 24, 2022
At the beginning of 2022, Zero Trust faces a bizarre dichotomy; it’s on the verge of becoming the de facto cybersecurity approach while simultaneously having many security practitioners decry it as “just a marketing ploy.” How did we, as the security community, arrive at such a precarious perch? Part of the problem, according to John […].
Groove Technology
JANUARY 26, 2022
T?t ?oàn viên cùng Groove. Nh?ng ngày cu?i cùng c?a n?m 2021 ?ã ??n r?t g?n. Dù Groovers ?ang ? n?i ?âu, ?ang làm gì thì Groove bi?t r?ng các b?n ??u ?ã và ?ang làm r?t tuy?t v?i. Tr??c th?m n?m m?i, chúng tôi hi v?ng r?ng nh?ng món quà này s? giúp Groove chuy?n ??n các Groovers thân th??ng l?i c?m ?n chân thành, ghi nh?n nh?ng c?ng hi?n c?a m?i ng??
McKinsey and Company
JANUARY 14, 2022
A series of consumer surveys and interviews conducted by McKinsey finds Gen Zers reporting the least positive life outlook, including lower levels of emotional and social well-being than older generations.
Talent Management Strategy
JANUARY 13, 2022
An unlikely combo Emily in Paris and Career Coaching Maybe not. Read on. For anyone who lives in a box, sans Wi-Fi, “Emily in Paris” is one of Netflix latest, hottest streamed series. It tells the story of Emily Cooper a PR junior sent from her H.Q. in Chicago to the offices of a French… The post Emily in Paris and Career Coaching appeared first on Dorothy Dalton.
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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.
Automation Anywhere
JANUARY 5, 2022
In the past 12 months, artificial intelligence (AI) permeated virtually all aspects of our lives. And that continues. We chat with AI bots when seeking customer services from the biggest brands in every industry. AI is helping to diagnose illnesses, inform us how to stock inventory levels for the next quarter, and cull out the best job candidates from thousands of resumes.
The Global Small Business Blog
JANUARY 7, 2022
©iStock/Infadel According to Funday Natural Sweets founder Daniel Kitty, Funday is on a mission to increase its presence from 1,000 outlets to 3,000 in 2022, in additional to unveiling plans to expand internationally. Funday markets its lollies as natural, and made with real ingredients without the sugar or sugar alcohols. Learn more about Funday Natural Sweets and its new subscription model for its e-commerce store in Australia.
Forrester Digital Transformation
JANUARY 19, 2022
Emotion is key to differentiated experiences that drive customer loyalty. But many companies get emotion wrong. Rather than designing experiences built on a broad spectrum of emotions, they equate emotion with delight. Contrary to popular belief, making customers feel content, happy, or delighted impacts loyalty less than making customers feel respected, understood, valued, or confident. […].
Groove Technology
JANUARY 21, 2022
Groove t? ch?c h?p Ban Qu?n Tr?. Tu?n v?a qua, Ban Qu?n Tr? c?a Groove ?ã có m?t cu?c h?p thành công. Chúng tôi ?ã bàn v? cách v?n hành công ty, nh?ng l?i ích, con ???ng s? nghi?p và chi?n l??c phát tri?n nhân viên, nh?ng tài n?ng ti?m n?ng và vi?c kinh doanh c?a chúng tôi trong n?m 2022. 2021 là m?t n?m ??y th? thách, và chúng tôi r?t hào h?ng ?ón ch?
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
McKinsey and Company
JANUARY 7, 2022
Companies at the forefront of the technology frontier are empowering their workers with digital technologies—and the skills they need to use them.
Perficient Digital Transformation
JANUARY 13, 2022
Dedicated order management systems (OMS) provide incredible functionality when it comes to effectively managing orders within your organization, and as the market continues to evolve, the time has come for B2B companies to leverage an OMS to grow business functionality and elevate the customer experience. Ninad Manelkar, Director of Commerce Solutions at Perficient, was recently quoted in Forrester’s newly slated report, Deliver Now On Intensified B2B Customer Demands With Dedicated OMS , to dis
Automation Anywhere
JANUARY 26, 2022
Gartner has jumpstarted some interesting conversations regarding hyperautomation and what happens as Robotic Process Automation (RPA) matures, most notably about the interoperability of automation tools. Gartner defines hyperautomation as: “A business-driven, disciplined approach that organizations use to rapidly identify, vet, and automate as many business and IT processes as possible.
The Global Small Business Blog
JANUARY 28, 2022
©iStock/lemono According to Lilly Partin, the majority of the difficulties associated with establishing a global small business stem from failing to accomplish the small things correctly. The basics will lead you to the top, and if you don't follow the basics, well, let's just say you'll end up at the bottom. If you’re thinking of starting a global small business, make sure you follow these 10 small business rules.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
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