January, 2022

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Find Joy in 2022!

The Global Small Business Blog

©2022 Laurel J. Delaney. All rights reserved. "Find joy, remain grateful, stay humble, be brave and go global in 2022." – Laurel J. Delaney, creator of the The Global Small Business Blog.

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Managing Technology’s Impact On Society Will Require A Responsible And Ethical Tech Organization

Forrester Digital Transformation

Digital acceleration means all companies need to understand their technological and social impacts to build customer trust. Responsible and ethical tech efforts will need to be coordinated across the enterprise.

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10 reasons to outsource your call center operations to Mexico

Redial

Mexico is quickly positioning itself as a powerhouse in BPO outsourcing, but what is the reason for this? Easily, we can say that it is mainly the operating costs, the U.S. is too expensive. Therefore, an increasing number of American businesses choose to outsource their telemarketing services and other BPO to nearshore call centers. All these factors can help companies consider outsourcing some or all their day-to-day operations. 1 Cost reduction: Salaries compared to the U.S. are much lower an

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The raw-materials challenge: How the metals and mining sector will be at the core of enabling the energy transition

McKinsey and Company

As the world gears up for net zero, demand for raw materials is set to soar. The energy transition presents unique challenges for metals and mining companies, which will need to innovate and rebuild their growth agenda.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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[Podcast] What if the key to digital success is getting back to basics? An Interview With Alan Hart.

Perficient Digital Transformation

In this episode, Kim talks with Alan Hart, creator, and host of “Marketing Today with Alan Hart,” about why he thinks marketing teams need to be blown up, re-organized, and get back to basics to succeed in today’s environment. Subscribe Where You Listen. Apple | Spotify | Amazon | Google | Stitcher. Meet our Guest. Alan Hart is the creator and host of “Marketing Today with Alan Hart,” a weekly podcast where he interviews leading global marketing professionals and business leaders.

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Top 5 Compliance Mistakes Companies Make When Hiring Internationally

Globalization Partners

When a company expands into a new country, there are key areas where potential disruption and mistakes can occur. One of these crucial areas is compliance — companies must possess the appropriate knowledge and legal expertise to successfully hire internationally in accordance with local laws. Aside from the financial repercussions, noncompliance can damage a company’s reputation and trigger distrust among stakeholders, investors, and customers.

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To Ensure Your Tech Has a Positive Impact On Society, Build A Responsible And Ethical Tech Org

Forrester Digital Transformation

Digital acceleration means all companies need to understand their technological and social impacts to build customer trust. Responsible and ethical tech efforts will need to be coordinated across the enterprise.

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The Big Shift—A Conversation About the Impact of Change

.orgSource

The Association 4.0 Podcast allows me to do something I love. I’m able to exchange ideas and opinions with the savviest leaders in the industry. Recently, Jacqualine Price Osafo, MBA, CAE, and I had a wide-ranging conversation about the need to shift and the impact of change. The adjustments we made to manage uncertain circumstances […]. The post The Big Shift—A Conversation About the Impact of Change appeared first on.orgSource.

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Addressing the unprecedented behavioral-health challenges facing Generation Z

McKinsey and Company

A series of consumer surveys and interviews conducted by McKinsey finds Gen Zers reporting the least positive life outlook, including lower levels of emotional and social well-being than older generations.

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Log Pipeline Executions to File in Azure Data Factory

Perficient Digital Transformation

Why Azure Data Factory? Nowadays, the data our customer’s applications generate is increasingly exponential, especially if data is coming from several different products. Organizations have data of several types located in the cloud and on-premises, in structured, unstructured, and semi-structured formats all arriving at different time-frequency and speeds.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Emily in Paris and Career Coaching

Talent Management Strategy

An unlikely combo Emily in Paris and Career Coaching Maybe not. Read on. For anyone who lives in a box, sans Wi-Fi, “Emily in Paris” is one of Netflix latest, hottest streamed series. It tells the story of Emily Cooper a PR junior sent from her H.Q. in Chicago to the offices of a French… The post Emily in Paris and Career Coaching appeared first on Dorothy Dalton.

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Today in Global Smalll Business: The Legacy of Dr. Martin Luther King

The Global Small Business Blog

©iStock/Ildar Abulkhanov What's affecting me, my clients, my colleagues and other global small business owners: Martin Luther King III wants no " empty promises. " Martin Luther King's 'I've Been to the Mountaintop' speech excerpts. Watch the 'Ice Moon' rise on Martin Luther King Jr. day. Quote of the week: "I look to a day when people will not be judged by the color of their skin, but by the content of their character." – Martin Luther King, Jr.

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The Definition Of Modern Zero Trust

Forrester Digital Transformation

At the beginning of 2022, Zero Trust faces a bizarre dichotomy; it’s on the verge of becoming the de facto cybersecurity approach while simultaneously having many security practitioners decry it as “just a marketing ploy.” How did we, as the security community, arrive at such a precarious perch? Part of the problem, according to John […].

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The Year of Living Intelligently in the Cloud

Automation Anywhere

In the past 12 months, artificial intelligence (AI) permeated virtually all aspects of our lives. And that continues. We chat with AI bots when seeking customer services from the biggest brands in every industry. AI is helping to diagnose illnesses, inform us how to stock inventory levels for the next quarter, and cull out the best job candidates from thousands of resumes.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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The role of ESG and purpose

McKinsey and Company

Answering three questions about purpose and environmental, social, and governance issues can help business leaders zero in on what matters most for their organizations.

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Perficient Commerce Services Director Quoted in Forrester Report

Perficient Digital Transformation

Dedicated order management systems (OMS) provide incredible functionality when it comes to effectively managing orders within your organization, and as the market continues to evolve, the time has come for B2B companies to leverage an OMS to grow business functionality and elevate the customer experience. Ninad Manelkar, Director of Commerce Solutions at Perficient, was recently quoted in Forrester’s newly slated report, Deliver Now On Intensified B2B Customer Demands With Dedicated OMS , to dis

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The Importance of Nurturing a Global Remote Workplace Culture

Globalization Partners

How do you create the best remote workplace culture for your company? Establishing a strong remote company culture (also known as organizational culture or workplace culture) means addressing many complexities — and building a global remote culture can be even more challenging. One of the biggest mistakes companies make when going global is assuming that what is true locally is also true internationally.

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Small Things Matter When You Run a Global Business

The Global Small Business Blog

©iStock/lemono According to Lilly Partin, the majority of the difficulties associated with establishing a global small business stem from failing to accomplish the small things correctly. The basics will lead you to the top, and if you don't follow the basics, well, let's just say you'll end up at the bottom. If you’re thinking of starting a global small business, make sure you follow these 10 small business rules.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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The Emotions And Moments In The Customer Journey That Really Drive Loyalty

Forrester Digital Transformation

Emotion is key to differentiated experiences that drive customer loyalty. But many companies get emotion wrong. Rather than designing experiences built on a broad spectrum of emotions, they equate emotion with delight. Contrary to popular belief, making customers feel content, happy, or delighted impacts loyalty less than making customers feel respected, understood, valued, or confident. […].

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Plug and Play: The New Name of the RPA Game

Automation Anywhere

Gartner has jumpstarted some interesting conversations regarding hyperautomation and what happens as Robotic Process Automation (RPA) matures, most notably about the interoperability of automation tools. Gartner defines hyperautomation as: “A business-driven, disciplined approach that organizations use to rapidly identify, vet, and automate as many business and IT processes as possible.

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Achieving supply-chain resiliency in consumer goods amid disruption

McKinsey and Company

Dirk Holbach, chief supply-chain officer for Henkel’s Laundry & Home Care business unit, shares lessons from his seven-year journey in the role and what leaders should be prepared for in the future.

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Perficient Launches Knowledge Sharing Community for Colleagues

Perficient Digital Transformation

Lance Bruner, director. In 2021, Perficient continued launching new resource groups for colleagues to find connections and community while building their skills. In addition to the Giving ERG and Agile Community , Lance Bruner , director, took the reigns to formalize a group that had been providing information on consulting best practices to our localized GEO teams so that more people could participate and enjoy learning and sharing content.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Velocity Global and Icelantic’s Winter on the Rocks gives respite and relief to Marshall Fire victims

Velocity Global

DENVER, January 13, 2022 —. $30,000 donation to relief fund. VIP tickets to Red Rocks for those affected by the fire. Velocity Global has partnered with Icelantic’s Winter on the Rocks to donate $30,0000 to the Boulder County Wildfire Fund to assist with recovery from the Marshall Fire, as well as a special VIP Red Rocks experience for those affected by the worst wildfire in Colorado history.

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Laurel Delaney's Global Trade Trends Report 2022 (wegginar® 1/5/22)

The Global Small Business Blog

©2022 Women Entrepreneurs Grow Global®. All rights reserved. Come one, come all to Laurel Delaney's annual Global Trade Trends Report 2022 hosted by Women Entrepreneurs Grow Global® on Wednesday, January 5, 2022 at 11AM Central Time. The event is free of charge thanks to the lead sponsors of wegg®: Associated Bank, FedEx, Union Pacific, Bluedog Design and GlobalCare Clinical Trials.

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Social Media Plays A Bigger Role In Commerce Than Just Buying

Forrester Digital Transformation

In 2021, US-based social media platforms such as Facebook, Instagram, Snapchat, TikTok, and even Twitter piled on user shopping features, paving the way for 61% of US online adults under 25 years old saying that they’ve completed a purchase on a social network without leaving the website or app. Brands salivate at the opportunity to […].

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How to Manage Distributed Agile Teams

Globalization Partners

In recent years, remote work has become increasingly popular across a vast array of industries. In a global survey of 1,200 CIOs , 70 percent said their workplaces are currently remote. Out of those CIOs, 31 percent said they expect remote work to be the future of their company. One remote work concept that’s also gaining traction is that of the distributed agile team.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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The road to affordable autonomous mobility

McKinsey and Company

Robo-taxis promise affordable mobility. But with widely varying service costs across use cases and geography, providers must address operational and service issues to realize that promise.

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How to Improve Your Organization’s Customer Experience in the Age of Digital Insurance

Perficient Digital Transformation

As customer expectations around how to purchase insurance online evolve, it’s crucial for insurance carriers to create online purchasing experiences that exceed expectations and drive revenue and growth opportunities for their organizations. To do this the right way, insurance carriers will need to evaluate their current ecommerce strategy to ensure they’re meeting both business goals and customer needs.

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Velocity Global welcomes LPGA Tour Stars Lexi Thompson and Albane Valenzuela as brand ambassadors

Velocity Global

DENVER – January 11, 2022 – Velocity Global, the leading provider of global talent solutions, welcomed 11-time LPGA Tour champion, Lexi Thompson, and former Stanford collegiate standout and rising LPGA star, Albane Valenzuela, as global golf brand ambassadors. Both 2021 Olympians will display the Velocity Global logo on their hats throughout the 2022 and 2023 seasons.

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Take On a Global Market

The Global Small Business Blog

©iStock/metamorworks Fifteen members of Forbes Business Council shared the steps entrepreneurs must take before successfully taking on a global market. It should be noted that contributors pay a fee for membership. For more information on what you should or shouldn't be doing relative to taking a business global, please visit: Exporting Guide. Laurel J.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.