October, 2024

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Business Growth Strategies: 10 Ways To Scale Effectively

31 West

Every business comes to a point when the only way to move forward and progress is to facilitate growth. Regardless of your current business size or niche, the truth is that growing your operations, the number of customers, and revenue isn’t all just fun and games. In fact, it’s a significant stress for every company, and it’s important to know how to overcome it correctly to mitigate the risks and ensure the best outcomes.

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How Redial BPO Boosts the Economy

Redial

Redial BPO plays a crucial role in driving economic growth in Tijuana, Mexicali, and Johannesburg through job creation, skills development, and local business support. Job Creation and Economic Growth In Tijuana and Mexicali, Redial provides thousands of jobs in customer service, technical support, and back-office operations. These positions offer competitive wages, allowing employees to reinvest in the local economy by spending on housing, food, and other services.

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Critical Risks of Outsource Software Development and How to Mitigate Them

Groove Technology

While cost optimization and access to specialized expertise are enticing prospects, enterprises must navigate potential hazards such as misaligned project trajectories, unexpected financial burdens, communication impediments, and cybersecurity vulnerabilities. To mitigate risks, businesses should conduct meticulous evaluations of potential collaborators, implement robust communication frameworks, and enforce stringent security measures.

Software 130
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Apple's Vision Pro Goes Global

The Global Small Business Blog

©iStock/Valen Tino Following an exclusive launch in the US in February, Apple began the international expansion of Vision Pro in June. Now the company is ready to bring Apple Vision Pro to even more countries, as the company has just announced another expansion for next month to South Korea and UAE. With the launch in South Korea and UAE, Apple Vision Pro will be available in 12 countries.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Despite Cultural Differences, Music Has a Universal Appeal

The Global Small Business Blog

©iStock/AlexLMX Movement and emotions are inextricably linked to music, as well as musical rhythms to people. But if music is the "universal language of mankind," does that mean we all respond to it in the same way? A Finnish study reveals that people from different cultures have the same bodily sensations when listening to the same music. Do you know the reasons why this phenomenon occurs?

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3 Key Insurance Takeaways from InsureTech Connect 2024

Perficient Digital Transformation

The 2024 InsureTech Connect (ITC) conference was truly exhilarating, with key takeaways impacting the insurance industry. Each year, it continues to improve, offering more relevant content, valuable industry connections, and opportunities to delve into emerging technologies. This year’s event was no exception, showcasing the importance of personalization to the customer, tech-driven relationship management, and AI-driven underwriting processes.

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Paying Contractors in India: Everything You Need to Know

Globalization Partners

Contractors provide quick access to specialized skills, allowing companies to enter new markets more efficiently without the challenges of hiring full-time employees. India, with its many English-speaking and highly skilled professionals, has one of the world's highest labor force participation rates, making it a popular choice for hiring contractors.

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The Importance of Software Testing: 9 Key Benefits for Quality Assurance

Groove Technology

Software testing, a process of evaluating a system to identify errors and ensure quality, brings many important benefits to the software development process. From cost savings to improving product quality, testing plays a key role in creating reliable and secure software. Notably, testing also helps speed up the development process, with companies adopting TDD reporting a 40% reduction in errors and a 25% increase in development speed.

Software 130
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What Is The Value Of Social Sales In B2B Today?

Intelligent Sourcing

Mark Hillary’s new book has just been published and this time he is exploring how companies sell to each other in the 2020s – this is intelligent sourcing! The book […] The post What Is The Value Of Social Sales In B2B Today? appeared first on Intelligent Sourcing.

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FINAL CALL: 9th Annual Global Small Business Forum 10/18/24 in Chicago!

The Global Small Business Blog

©2024 Laurel J. Delaney. All rights reserved. Ready. Set. Let's go global! There is still time to sign up for the biggest and best 9th Annual Global Small Business Forum , "Global Success Within Reach – The Bigger Picture," held in Chicago on Friday, October 18th from 8:00-11:30 AM CT. Hear from a cast of experienced speakers who know the ins and outs to global expansion.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Assumptions & Uncertainty : Project Estimating (Part 3)

Perficient Digital Transformation

This post is the third in a series of four about estimating project hours. Part 1: Sandbagging & Lowballing Part 2: Dependencies & Creep Part 3: Assumptions & Uncertainty Coming Soon: Part 4: The Emotional Conclusion In this third installment of my blog series on project estimates, let’s dive headfirst into the murky waters of assumptions and uncertainty!

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Understanding Compliance In Call Centers: Navigating Data Privacy Laws

31 West

Any inbound call center is bound to collect large quantities of customer data. In some cases, this might involve sensitive financial information, including credit card and banking info. In other instances, it might involve personal, demographic, or even health-related data points. Some level of data collection is paramount for any inbound call center that wishes to serve its customers effectively.

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Comprehensive Guide to the Equity Accounting Formula

inDinero

The equity accounting formula is a crucial aspect of financial reporting that provides insights into a company’s net worth and financial health. This guide offers a comprehensive overview of equity accounting, from basic principles to advanced applications, catering to beginners and experienced financial professionals. What is the Equity in Accounting Formula To understand the equity accounting formula, it’s essential to grasp its key components and practical application steps.

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Hire Expert Real Estate App Developers for Custom Solutions

Groove Technology

Dedicated real estate app developers are professionals or teams specializing in creating software solutions specifically for the real estate industry, combining technical expertise with deep industry knowledge. These developers are crucial for real estate agencies, property management companies, startups, and individual agents seeking to leverage technology for competitive advantage.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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13th-Month Pay: An Employer's Guide to Monetary Benefits

Globalization Partners

The everywhere workforce is here, and global companies are leading the charge. Upwards of 49% of global employees believe global companies provide access to better pay and benefits. Yet, payroll, salary norms, and benefits vary across countries.

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Owning Our Story

The Global Small Business Blog

©2024 Laurel J. Delaney. All rights reserved. ©2024 Laurel Delaney. All rights reserved. “Owning our story and loving ourselves through that process is the bravest thing we’ll ever do.

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Elevating Employee Experience (EX) in the Age of AI

Perficient Digital Transformation

Addressing the Talent Shortage While fears of AI-driven job displacement dominate headlines, the real crisis looming is a $8.5 trillion talent shortage projected by 2030. Much like the famous ‘invisible gorilla’ experiment, where viewers focused on counting basketball passes miss a costumed figure walking through the scene, businesses risk overlooking a crucial element: the Employee Experience (EX).

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11 Proven Ways To Improve Customer Service For eCommerce

31 West

There are so many things an eCommerce business owner should take care of to engage more clients and boost conversion rates. It’s not only about managing a well-polished product page, adding intuitive navigation patterns, and facilitating the checkout process. Although the factors above also play a significant role, improving customer service for eCommerce brings significant value.

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New Report from 3,500+ Employers Confirms Retention is a Top HR Priority in 2024

The first report from Gallagher’s 2024 US Workforce Trends Report Series, includes data from 3,500+ employers who participated in the 2024 US Benefits Strategy & Benchmarking Survey. The report provides benchmarks for benefits, HR and people strategies to help organizations thrive. Organizations continue to rank retention as the top priority for HR, and second highest for operations.

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How UiPath and Generative AI Transforms Resume Screening?

V-Soft Consulting

The rush for talent hunting can be exceptionally competitive, and organizations find themselves buried beneath stacks of resumes with each new job opening. Manual shortlisting of candidates’ profiles one by one based on job criteria is quite challenging, takes up a lot of time, and is very error prone.

Jobbing 98
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How to Select the Best Dedicated Travel Software Development Team for Your Business

Groove Technology

Dedicated Travel Software Development Teams are specialized groups of professionals focused exclusively on creating software solutions for the travel industry. These teams, comprising developers, designers, project managers, and quality assurance specialists, possess deep knowledge of travel-specific technologies and industry requirements. This article provides a comprehensive guide to selecting a dedicated travel software development team, an increasingly popular solution for travel companies l

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New Hire Onboarding Checklist: Onboarding Employees 101

Globalization Partners

Behind every hire is a human being. Yet, working for a global company that’s based elsewhere can feel isolating for new hires. With a strong onboarding experience and a reliable Employer of Record (EOR) solution in place, it doesn’t have to be.

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AccuRadio: Broadway Tunes

The Global Small Business Blog

©iStock/RightFramePhotoVideo Check out Broadway show tunes from the 1950s to the present at AccuRadio. The selections feature your favorite Broadway songs by legendary performers and today’s stars. Chill. For the world to enjoy. Many of the songs are curated by Bob Marovich (e.g., 2020s Broadway).

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Transforming Patient Outreach and Experience with Salesforce Data Cloud: A Healthcare Success Story

Perficient Digital Transformation

In our ongoing Health and Life Sciences series, we’re excited to share a remarkable transformation achieved by a leading pediatric health system. This organization, renowned for its commitment to children’s health, faced challenges in scaling its outreach efforts and enhancing patient experiences. Here’s how Perficient helped revolutionize their approach using Salesforce solutions.

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Ghost Jobs: What They Are, Why Companies Use Them, How to Avoid Them

Eclaro

Michael Myers. The Shining. Freddy Krueger. Friday the 13 th. Beetlejuice Beetlejuice Beetle … no, we’re not falling for that again. Halloween welcomes any number of frightening figures and ghost stories that we love for delivering a good scare. Ghost jobs, on the other hand, are phantoms that many would rather do without.

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How Does Generative AI Reduce Fraud Detection in Insurance Claims?

V-Soft Consulting

Due to the rapid growth of digital procedures, the possibilities of fraudulent activities have been on the rise, especially in the insurance and financial sector. Fraudulent activities, such as false claims or transactions, are costing corporations millions of dollars every year, which leads to annual financial losses. It is challenging for conventional cybersecurity methods to implement potential preventative detection techniques to identify these fraudulent claims.

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A Complete Guide to Outsource Software Product Development for Success

Groove Technology

Software Product Development Outsourcing is a strategic approach in which businesses delegate the creation, enhancement, or maintenance of their software applications to specialized external providers, often situated in diverse geographical regions. This model allows companies to harness global expertise while focusing on their core competencies. The advantages of outsourcing software product development are numerous and multifaceted.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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How Containerization and Kubernetes Help Businesses in Cloud Migration

Amzur

The evolving digital landscape demands agility and innovation. Traditional IT infrastructure often struggles to meet these demands, resulting in inefficiencies, bottlenecks, and missed opportunities. As organizations move towards cloud computing, containerization has emerged as a transformative technology, allowing businesses to encapsulate, deploy, and manage applications with unprecedented efficiency.

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Empowering Women SMEs for Global Success

The Global Small Business Blog

©iStock/Dimple Bhati Small and medium-sized enterprises (SMEs) are at the heart of the global economy, representing over 90% of businesses employing up to 70% of the workforce, and driving half of the world's GDP. Despite their critical role, they face a staggering $5.7 trillion financing gap globally, which increases to $8 trillion when including informal businesses.

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Perficient Included in IDC Market Glance: Digital Business Professional Services Report

Perficient Digital Transformation

Today’s digital landscape is dynamic. It favors speed over size, agility over efficiency, and cross-functional collaboration over rigid structures. You must be prepared to adapt and scale your teams as priorities shift. Moving forward requires a comprehensive digital strategy that outlines the capabilities, agility, and alignment needed to stay ahead of digital disruption.

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How ETL Processes Enable Data-Driven Decision-Making

Premier BPO

Harnessing and leveraging data effectively is crucial for making informed decisions, driving innovation, and gaining a competitive edge. Companies that heavily rely on data and make informed decisions are increasing profits by 93%, boosting sales by 82%, and improving the speed of sales growth by 112%. 1 However, the growing complexity of data ecosystems, with multiple sources, formats, and technologies, presents significant challenges in aggregating and understanding this valuable asset.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.