Forrester Digital Transformation
OCTOBER 26, 2022
Many vendors across the security industry share a vision: to deliver an autonomous security operations center (SOC) with their technology at the center. This idea is about as likely as me being able to join Starfleet and voyage with Captain Janeway in my lifetime. Why? First, let’s level-set on exactly what autonomous means: denoting or […].
31 West
OCTOBER 28, 2022
The most crucial point of an IT service desk is the support experience. If you utilize all prospects of your service desk, your business will be benefitted. An efficient service desk provides clear support priorities, minimum functional interruption, and a satisfying user experience. So, organizations continually look to improve the quality parameters of their service desk.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Blue Ocean
OCTOBER 10, 2022
The launch of your outsourced contact center implementation may be a strenuous time – there's so much at stake for your business. That said, it shouldn’t be a headache.
The Global Small Business Blog
OCTOBER 10, 2022
©iStock/cybrain What's affecting me, my clients, my colleagues and other global small business owners: Why SMEs must cross borders. 3 obstacles to globalizing a digital platform. Quote of the week: “E-commerce is a powerful means to connect the unconnected to global trade." – Arancha Gonzalez A strong cross-border strategy is key to sustaining e-commerce growth post-pandemic.
Advertiser: Paycor
In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.
Hyland
OCTOBER 7, 2022
In this piece: What is digital evolution? Digital evolution vs. digital transformation. Mindset: Transitioning from point-of-transformation to ongoing evolution. Leverage a digital transformation mindset for digital evolution. Building a digital evolution mindset at your organization. Digital transformation. The goal of the 21 st -century enterprise.
McKinsey and Company
OCTOBER 20, 2022
Current economic and political turbulence could presage the start of a new era that is structurally very different with a new narrative of progress.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Hyland
OCTOBER 1, 2022
There was no shortage of inspiration at CommunityLIVE 2022: inspiration to lead change, to try out new ideas, to take a few risks. But we probably felt the most inspiration, motivation and sheer awe during the keynote speech of Alison Levine , adventure-seeker and boundary-breaker. Levine wowed us with her list of accomplishments. To name just a few: She’s the first American Women’s Everest Expedition Team Captain, she taught leadership development at West Point, and she’s the New York Times bes
Groove Technology
OCTOBER 31, 2022
Utilizing Google Chrome extensions is a clever way to increase your creative productivity if Google Chrome is your primary browser. As UI/UX and product designers, we often use the top 10 Chrome extensions, which are all included in this roundup. They are beneficial for downloading pictures, colors, and fonts from websites and gathering ideas for design work.
The Global Small Business Blog
OCTOBER 28, 2022
©iStock/HodagMedia Opening meetings with free-form questions that participants can answer on their phones or laptops can ignite people’s curiosity and boost engagement. Do it Elvis style: “A little less conversation, a little more action,” Elvis Presley sang in a 1968 hit. Learn how to turn your meetings into jam sessions bursting with ideas and action oriented plans.
31 West
OCTOBER 21, 2022
An enterprise help desk enables you to automate a vast area of your business operation. It helps you run a smooth process with less time and effort while reducing human errors. For example, an automated ticket assignment feature allows you to assign service request tickets to the relevant agents automatically. To a wider extent, an enterprise help desk is an all-in-one platform providing support to both your internal and external customers.
Advertisement
Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive
McKinsey and Company
OCTOBER 12, 2022
Nuclear fusion has long been considered a near-impossible clean-energy solution. But technological advances—and the need for a flexible zero-carbon power grid—have made fusion worth considering.
Forrester Digital Transformation
OCTOBER 27, 2022
Developer Demand Continues To Outgrow Available Talent The United States Bureau of Labor Statistics predicts a 22.2% growth in application development and quality assurance testing demand in the next 10 years. Unfortunately, we are struggling to meet current demand to fill development needs. As tech companies continue to modernize through digitization, they are using unorthodox […].
Redial
OCTOBER 11, 2022
I remember the days when I was working as a call center agent for a technical support campaign. It is not an easy job. Companies need to continue looking out for effective leadership, tools & methodologies to stand out and facilitate the consumer experience. Ensuring those skills with the capacity to create a positive impact not only for the individual but also for the company.
Groove Technology
OCTOBER 28, 2022
You may have previously heard of the term “cloud computing.” In summary, cloud computing refers to the online storage, management, and access of large amounts of data and software applications. In the context of cloud computing, firewall networks protect all data. With this technology, you can install software and its data in data centers worldwide, allowing you to use the software app without utilizing your PC’s hard drive.
Advertisement
Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.
The Global Small Business Blog
OCTOBER 11, 2022
©iStock/metamorworks Global markets offer tremendous potential for developing new customers. Globalization isn’t a trend, it's a necessary strategy for expansion. Presently, some 96 percent of the world’s consumers live outside the U.S. Taking business abroad, therefore, is not only irresistible, but an essential requirement for any future-focused company’s growth strategy.
31 West
OCTOBER 18, 2022
Businesses grow based on the acceptability of products and services. With more customers turning to your business, a brand develops. Hence, customer satisfaction is always crucial as their complaints are vital. Research indicates that customers share their good experiences with two or three people. And they will tell ten to twelve others if they receive poor service.
McKinsey and Company
OCTOBER 21, 2022
With technological change accelerating, companies need to make four fundamental shifts.
Forrester Digital Transformation
OCTOBER 26, 2022
After delivering my keynote at Technology & Innovation North America, another Forresterite joked to me: “That was great — but next time, more taco.” What did he mean? Well, to introduce my topic, “Growth Requires New Recipes, Not New Ingredients,” I discussed Austin Monthly’s Taco Madness, an annual March Madness-style voting competition that seeks to […].
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Velocity Global
OCTOBER 4, 2022
Need to obtain a Portugal work visa on behalf of yourself or an employee working for your company? Global employees are the norm for many companies, so whether you’re a Portuguese business looking to hire foreign employees or an expat wanting to enjoy Portugal’s beaches while you work, you’ll need to make the move compliantly. We’ve put together a guide to Portugal’s work visa and residence permit requirements. .
Groove Technology
OCTOBER 24, 2022
Text editors and command-line tools, which offer little to nothing in terms of automation, debugging, and swift code execution, have been a source of conflict for software engineers. Programming tools are part of the continually evolving world of software development. To keep up with the progress of software development, software engineers created more advanced tools known as “integrated development environments.” The top IDEs are in higher demand among software development organizat
The Global Small Business Blog
OCTOBER 12, 2022
©2022 Global TradeSource, Ltd. All rights reserved. You won't want to miss the biggest and best 7th Annual Global Small Business Forum on the planet held virtually on Friday, October 21st from 8:00AM-11:30AM CT. The theme is: #rebootyourbusinessforglboalgrowth. Lead sponsor is Associated Bank with support from Foley & Lardner. Below is a listing of the speakers.
31 West
OCTOBER 17, 2022
A remote IT technician needs the help of networking and the internet to access a problematic device from their computer. Once they have access, they can diagnose, troubleshoot and correct hardware and software issues in a quick and efficient way. So, no matter where your office is, when the issues arise, a dedicated remote IT team will be able to support your business.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
McKinsey and Company
OCTOBER 3, 2022
Less waste, shorter times to market, constant customer insights: the advantages of applying digital twins are many—if you get the conditions right.
Forrester Digital Transformation
OCTOBER 25, 2022
Have you wondered what other B2B leaders think of martech solutions? Here’s your chance to help shape the future of B2B marketing technology decisions.
Perficient Digital Transformation
OCTOBER 31, 2022
Many organizations are struggling with finding skilled software developers for their development teams. To help increase the number of developers, one of the strategies emerging in the market is low-code platforms. Low-code platforms reduce the need to write code and increase the speed at which applications can be built and deployed. Essentially, low code puts development power in the hands of everyone, regardless of their title or role.
Groove Technology
OCTOBER 19, 2022
Most minor to midsize B2B businesses worldwide use far too few landing pages, which is a fact. Even though they all feature the standard “Contact Us” page with a form, that is NOT an actual landing page. Only prospects who are ready to talk to you, who have descended to a level of readiness similar to that at the bottom of the sales funnel, can benefit from your “Contact Us” page.
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
The Global Small Business Blog
OCTOBER 14, 2022
©iStock/Heiko119 Explore how the movement of talent impacts creative quality, new expansion opportunities, why partnerships matter for global domination and more. Take your deep dive into globalization here.
31 West
OCTOBER 14, 2022
Businesses implement help desk systems to provide their customers with instant support whenever they face any issue. It ensures that customers acquire the best out of any product or service. But setting up a help desk system is not as easy as it sounds. It requires a lot of time and resources to set up an effective and efficient help desk system. A help desk system can help grow your business, but not all of them deliver quality service.
McKinsey and Company
OCTOBER 18, 2022
As the auto market embraces electric vehicles, battery demand is soaring. Bold moves in gigafactory construction, supply chain strategy, and talent acquisition can help industry players get ahead.
Forrester Digital Transformation
OCTOBER 25, 2022
Customer experience teams in 2023 will reach an inflection point: They will either show ROI and excel — or fade away. Read our CX predictions for 2023.
Speaker: Speakers:
HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?
Expert insights. Personalized for you.
246 
Let's personalize your content