The Scalers

JULY 6, 2022

CONTENTS Choosing a partner you can count on Building a long-term relationship Leveraging software development expertise Protecting intellectual property and data Offering quality assurance Scaling your business on demand Offshore development company vs freelancers: which to choose? When developing software overseas an organisation often has a few choices — to work with an offshore development company , an outsourcing vendor, or sometimes freelancers hired via an external party.

Offshoring 90

Offshoring Out-Tasking Software Engineering 90

Outsource Workers

JULY 2, 2022

Remote work might be on everyone’s lips right now, but it’s not a new concept by all means. Ever since the 1970s and the rise of telecommuting, we’ve had one or another form of remote work present in the world. Today, all a worker needs to have a stable job is an internet connection and a way to look for employment. This phenomenon motivated companies to start hiring people from all over the world since the restrictions of geography were no longer important.

Outsourcing 98

Outsourcing Payroll Jobbing Streamline Operations 98

Forrester Digital Transformation

JULY 29, 2022

After years of spending lavishly on growth, Amazon cut costs in Q2 2022, reducing headcount by 6% and, according to CEO Andy Jassy, “improving the productivity of [its] fulfillment network.” As a result, Amazon reported a $2 billion loss, marking the business’s second consecutive quarterly loss, which hasn’t happened since 2014. Amazon’s revenue rose 7.2% […].

Retail 246

Retail Marketing 246

The Global Small Business Blog

JULY 13, 2022

©iStock/SHansche Yes, you read that right. Freight rates decline as demand wavers. Shippers are trying to reset contract agreements to cut expenses, but costs remain several times higher than before the Covid-19 pandemic. The reduction in transportation costs is good news for manufacturers and retailers after two years of rapidly rising expenses. It also suggests the contribution of the freight sector to inflation is at least leveling off.

Retail 221

Retail Manufacturing 221

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Hyland

JULY 19, 2022

We’re building the CommunityLIVE event experience around the topics that support your digital evolution. Join the Hyland community in Nashville, September 11 – 15, for this once-a-year opportunity to get exclusive updates and insight as you take your organization to the next level. Quick links for CommunityLIVE: Register for CommunityLIVE. Agenda | Session Finder.

Cybersecurity 145

Cybersecurity Automation Flexibility Collaborations 145

McKinsey and Company

JULY 13, 2022

People keep quitting at record levels, yet companies are still trying to attract and retain them the same old ways. New research identifies five types of workers that employers can reach to fill jobs.

Research 145

Research Jobbing 145

Velocity Global

JULY 19, 2022

Talented employees look for more than the traditional benefits package. Now that remote work has put the entire world at their fingertips, applicants have more options. Aflac reported that 38% of employees think that a comprehensive benefits package shows that their employer cares. So, to stay competitive, you’ll need to offer creative employee benefits that other employers aren’t.

Healthcare 138

Healthcare Jobbing Flexibility Reduced Costs 138

Forrester Digital Transformation

JULY 5, 2022

CX leaders can ensure that sustainability is more than just good words and intentions by weaving their firm’s sustainability goals into customer journeys as they unfold. But many CX pros miss the opportunity because they: Fail to make sustainability real. In countries like France and Italy, a growing number of organizations are clarifying their purpose […].

Research 246

Research Marketing 246

The Global Small Business Blog

JULY 21, 2022

©iStock/gustavofrazao Olivier M. Schwab, Managing Director, World Economic Forum says : SMEs - small- and medium-sized enterprises- represent about 90% of all firms globally and about 70% of employment and of GDP, according to some estimates. So at an aggregate level, these businesses play a significant role in enabling and shaping the nature of growth, innovation and sustainability of our global, regional and local economies.

Healthcare 207

Healthcare Finance Management Service 207

Everest Group

JULY 26, 2022

ON-DEMAND WEBINAR. Razor-sharp Solution Sizing for IT Services – How to Ensure Competitive Pricing. There is clear intentionality as IT applications and infrastructure move to managed services, a shift that the global challenge to find talent across industries accelerated. Pricing model asks are now moving from simple day rates to more complex pricing constructs, such as pricing for agile pods, weekly pricing, fixed fee, and output and outcome-based pricing.

Right-Sizing 105

Right-Sizing Advisory Service Managed Services 105

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

McKinsey and Company

JULY 13, 2022

Banking distribution needs to account for the evolving interdependencies between channels. Accelerating digital and upgrading the physical experience to “phygital” offers a viable solution.

Banking 133

Banking Retail Accounting Service 133

Perficient Digital Transformation

JULY 19, 2022

A guide towards an entry to Google Analytics with Naeem Sheikh. What is Google Analytics? Google Analytics is a web analytics service offered by Google that will help in tracking website traffic and generate an easy understandable report to analyze the performance of your website. It is basically divided into five major report i.e. Realtime report Audience report, Acquisition report, Behavior report and Conversion report.

Analytics 126

Analytics Sourcing Accounting Engineering 126

Raya Contact Center

JULY 31, 2022

We’re proud to have our very own chatbot Ray featured in the member spotlight by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocate for the outsourcing profession based in the US. Ray has been put in the limelight for his contribution to a 22% increase in our leads! More importantly, 92% of users found him helpful.

Outsourcing Professionals 98

Outsourcing Professionals Outsourcing Customer Support Jobbing 98

Forrester Digital Transformation

JULY 11, 2022

We track the details of the digital experience services of 66 agencies, consultancies, and technology service providers, and we recently evaluated 14 of the most significant in The Forrester Wave™: Global Digital Experience Services, Q2 2022. The service provider best suited to your needs could be a boutique or a global giant. But which? In our […].

Service 246

Service 246

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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

The Global Small Business Blog

JULY 1, 2022

©iStock/Kenstocker Co-founder, Screwball Whiskey , Brittany Merrill Peng says, “Each person faces unique challenges as an entrepreneur. I have heard comments that could have gotten me down, but instead I try to use them to drive me further,” said Merrill Yeng. “I may not be able to change the world but hopefully I can change the minds of some of the people I interact with.

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.orgSource

JULY 29, 2022

When the first crew of astronauts departs for Mars, Suzanne T. Bell’s work will play a large role in their success. Bell is an associate professor of industrial and organizational psychology at DePaul University. She studies team composition. During the Mars mission, astronauts will be confined in a space the size of a studio apartment […]. The post Build a Mission Worthy Team appeared first on.orgSource.

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McKinsey and Company

JULY 27, 2022

The leader of a cutting-edge institute talks about innovative new materials that “eat” carbon and may enable cotton growing without irrigation, as well as the potential for building the world’s shortest supply chain in two 40-foot containers.

Retail 130

Retail 130

Perficient Digital Transformation

JULY 14, 2022

Robotic Process Automation (RPA). Robotics is nothing but computers that imitate human actions, the process is a series of steps which mainly lead to some meaningful task, Automation means any task which is done without human intervention is known to be automated. Some common RPA examples and use cases we encounter include automation of data entry, data extraction, and invoice processing.

Robotics Process Automation 121

Robotics Process Automation Automation Data Entry Software 121

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

Globalization Partners

JULY 27, 2022

Several industries had embraced remote working long before the 2020 pandemic. However, since the Covid-19 outbreak, flexible working arrangements have become even more popular. The benefits of remote teams have become more apparent to companies as they can hire people from all over the world while saving on office space, utility bills, and other resources.

Flexibility 98

Flexibility Efficiency Collaborations Management 98

Forrester Digital Transformation

JULY 5, 2022

A digital business is one with technology at the core of its business model, meaning that software is the expression of the business. A truly digital business quickly implements and continuously improves all its policies, processes, and procedures in software. It is widespread knowledge that APIs are key to becoming digital by building a platform […].

Software 246

Software Management 246

The Global Small Business Blog

JULY 5, 2022

©iStock/ipopba Attractive startup ecosystems for top tech talent are blossoming across the globe. In the last year alone, AngelList Talent has had nearly 500K international candidates look for jobs on their platform. If an up-and-coming ecosystem sounds like the place you want to be, check out their recommendations for hot places to work in tech in 2022.

Jobbing 187

Jobbing 187

Influx

JULY 20, 2022

How to provide 24/7 customer support. We live in a time of convenience where information is readily available around-the-clock. Almost everything can be obtained on-demand and personalized, and customers have grown to expect immediate answers. According to Hubspot…. 90% of customers rate an “immediate” response as essential or very important when they have a customer service question. 60% of customers define “immediate” as 10 minutes or less.

Customer Support 98

Customer Support Call Center Right-Sizing Outsourcing 98

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

McKinsey and Company

JULY 26, 2022

Banks today urgently need a new core platform, but building one is time-consuming, expensive, and uncertain. It may help to think strategically and pursue a two-track process.

Banking 124

Banking Service 124

Perficient Digital Transformation

JULY 13, 2022

What is RLS? . RLS is Row Level security means restriction of data accessing for a particular user. Filters restrict the data at a row level. We can configure RLS for a dataset that we have imported into the Power BI desktop and can configure RLS in Power BI Service by defining the roles in the Power BI desktop. If you have a fixed list of users and a static number of dimensions then the Static RLS method will work.

Service 119

Service Management Analytics 119

Globalization Partners

JULY 26, 2022

Do you want to take part in your industry’s global growth? Today’s top-performing industries don’t rely solely on local recruiting strategies. Many companies are taking advantage of the benefits of hiring globally, which has ultimately propelled entire industries forward. Global hiring has increased significantly since 2020 as companies look to diversify and leverage cost-effective ways to attract top talent and stay ahead of their competition.

Global Hiring 98

Global Hiring Global Recruiting Payroll Out-Tasking 98

Forrester Digital Transformation

JULY 8, 2022

In May 2022, Business Insider reported that Russian troops stole nearly $5 million worth of farm equipment from a John Deere dealership in Melitopol, Ukraine. The stolen equipment was located by remote GPS and locked, preventing it from being used. This story opens many questions around IoT security and is a path of research that […].

Research 246

Research Risk Management Risk Management Cybersecurity 246

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

The Global Small Business Blog

JULY 15, 2022

©iStock/KikeArnaiz A total of $1 million in grant funds was awarded by the Strive Community to enterprises developing innovative, scalable solutions to strengthen small businesses' digital capabilities. The eight awardees are from across the globe. Learn who they are here.

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Neeyamo

JULY 21, 2022

Every company aims to have a worldwide presence. If you are a business owner looking to expand your enterprise, you must ensure you have the resources to employ and oversee full-time employees and independent contractors globally. You wouldn’t have to worry about payroll or cross-border compliance when recruiting remote workers overseas in a hypothetical world.

Payroll 98

Payroll Engineering Collaborations Outsourcing 98

McKinsey and Company

JULY 26, 2022

McKinsey’s recent US travel survey shows that leisure travel is booming, and this summer many people are planning to take their vacations “no matter what”.

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Perficient Digital Transformation

JULY 11, 2022

A significant driver for needing to change platforms is when your business undergoes a significant digital transformation effort. Typically, a company chooses to undertake a digital transformation because they need to change the experiences their customers have with their brand. Usually, that means some amount of change in systems in order. Reason #5: Your Business is undertaking a Digital Transformation.

Software 119

Software Management Service 119

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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics