March, 2024

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AI Is Transforming the Global Business Landscape

The Global Small Business Blog

©iStock/Shutter2U A discussion on the transformative impact of Artificial Intelligence (AI) on the global business landscape, highlighting how AI-driven strategies are revolutionizing industries worldwide. Join the Atlantic Council for a dynamic discussion hosted by the WIn Fellowship, part of the Atlantic Council’s empowerME initiative, on April 25 from 1:00 p.m.

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The Importance of Human IT Solutions in the Age of AI

Global Help Desk Services

When used correctly, AI can be a huge help. An AI chatbot can quickly tell you your co-pay before you head to a doctor’s appointment or point you to the correct aisle to get a flathead screwdriver on your way to the hardware store. But AI can also be less than helpful. (That same health insurance chatbot could suggest you reduce your stress by recycling your old VCR.

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Analyzing the EU AI Act Impact for Global Businesses | Webinar

Everest Group

LIVE WEBINAR Analyzing the EU AI Act Impact for Global Businesses April 18, 2024 | 10:30 a.m. BST | 11:30 a.m. CEST | 12:30 p.m. EEST | 3:00 p.m. IST Regulation in the AI space is about to change significantly with the introduction of the EU AI Act. How will this new legislation affect enterprises in the EU and beyond? This webinar, hosted by Everest Group Partners Anil Vijayan and Nitish Mittal alongside Mark Lewis, Senior Consultant at Stephenson Harwood LLP, will dive into this first-of-its-k

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The Potential of AI and Large Language Models (LLMs) For Global Growth

The Global Small Business Blog

©iStock/metamorworks From a global standpoint, almost three-quarters (73 percent) of business leaders are excited by the potential of AI and large language models (LLMs) for business expansion—and this excitement is well-warranted. AI and LLMs are going to enable global growth in a way never before seen. Learn more how AI will shape global business expansion in 2024 and the top 4 trends to watch.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Offshoring vs Outsourcing: Benefits and Helpful Tips

Magellan Solutions

Did you know companies embrace offshoring and outsourcing to improve efficiency and cut costs? However, when it comes to the offshoring vs outsourcing debate, it’s crucial to understand the distinction between these two approaches and decide which best aligns with your business’s needs. Delegating tasks to external parties can significantly impact your business.

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10 Essential Zendesk Features Every Customer Support Team Should Utilize

31 West

When your business scales and your customer base grow, so does the number of customer queries, complaints, and feedback. The constant notifications of incoming messages from hundreds of customers can turn pretty overwhelming for your customer support department. While you may have a qualified and trained in-house support team, they might not be available outside business hours to attend to your clients.

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Answerthink Receives SAP® North America Award for Partner Excellence 2024 for Service

The Hackett Group

Miami, FL – March 26, 2024 – Answerthink, a division of The Hackett Group , Inc. (NASDAQ: HCKT), today announced it has received an SAP ® North America Award for Partner Excellence 2024 for Service. Awards were presented by SAP (NYSE: SAP) to the top-performing partners in the North America region that have made outstanding contributions to driving digital transformation for businesses that use SAP solutions.

Service 105
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Hyperscale vs. colocation: Go big or go rent?

IBM Services

Here’s the situation: You’re the CIO or similarly empowered representative of an organization. Different voices within your business are calling attention to the awesome scalability and power of hyperscale computing, which you’ve also noticed with increasing interest. Now the word comes down from on high that you’ve been tasked with designing and implementing your company’s hyperscale computing solution—whatever that should be.

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For the Product Creators and Global Traders the World

The Global Small Business Blog

©iStock/gorodenkoff Six (6) interesting resources that I [Laurel Delaney] write about for businesses operating in the global marketplace. Mainly for those who are sourcing and need help with product creation. From TradeWheel to KYG Trade, expand your resources in order to thrive with your global small business.

Sourcing 265
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Top petrochemicals employment trends to look out for in 2024

Airswift

Source: Pexels/Tom Frisk Launched in 2017, the Global Energy Talent Index (GETI) Report charts emerging trends across the world’s energy workforce. Since its inception, GETI has depicted insights from thousands of energy professionals to create a comprehensive map of the evolving energy landscape, giving organisations the tools they need to refresh their skills and retain their talent.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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ASW Promotes International Staffing Solutions for the Insurance Industry with UAC

AS White Global

ASW Global has stepped up its efforts in providing viable solutions for the insurance and underwriting industry’s talent shortage dilemma in Australia. Last month, ASW was among the exhibitors at the Underwriting Agencies Council (UAC)-Xceedance 2024 Sydney Expo. The conference is one of the biggest in Australia with 120+ underwriting agencies and 600+ brokers in attendance.

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It’s Time To Update Your Data Lake Ingestion Strategy

Perficient Digital Transformation

If you built your data lake in the last 5-7 years, you probably are ingesting data into the data lake using many batch jobs that ingest and update data in the data lake. There is nothing wrong with what you did, but data technology has continued to move forward and in my opinion, the time has come to change your data lake ingestion strategy to reduce the number of high-latency batch jobs and move toward primarily using real-time change data capture (CDC).

Analytics 115
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Driving Patient & Member Satisfaction through Personalized Digital Solutions

3Pillar Global

Healthcare patients are busy people with busy lives. What’s more, their interactions with providers and payers often occur at times when emotions are high and frustration can easily arise. The more friction in their experience, the more acute those frustrations become. Yet healthcare technology systems rarely prioritize the patient or member experience.

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Private cloud use cases: 6 ways private cloud brings value to enterprise business

IBM Services

As cloud computing continues to transform the enterprise workplace, private cloud infrastructure is evolving in lockstep, helping organizations in industries like healthcare, government and finance customize control over their data to meet compliance, privacy, security and other business needs. According to a report from Future Market Insights (link resides outside ibm.com), the global private cloud services market is forecast to grow to USD 405.30 billion by 2033, up from USD 92.64 billion in 2

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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How to Successfully Navigate International Growth

The Global Small Business Blog

©iStock/liuzishan Businesses are increasingly considering international expansion as a key avenue for growth. However, navigating unfamiliar territories can be a daunting task for those venturing into new markets for the first time. Eighteen Newsweek expert forum members share tips for how businesses can successfully navigate international growth. By prioritizing research and building strong local connections, business leaders can engage with new audiences with confidence.

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How to outsource bookkeeping

Microsourcing

Ask anyone who has launched a small business and they will remember how exciting the early days were. Amid the expected stresses and pressures, there would have been a buzz from dedicating their energies to a passion project or using their unique skills to turn a dream into a reality. Sure, there would have been corporate boxes to be ticked – a bit of social media promotion, maybe some bookkeeping - but most of their time would have been spent doing what they love or are best at doing.

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Automating the Deal Cycle: Intelligent Automation Powering Private Equity Growth

Zinnov

As the Intelligent Automation (IA) sector experiences rapid growth, the Private Equity (PE) landscape is ripe for investment, offering a unique blend of technological innovation and market potential. With significant advancements in Automation technologies and a shift towards more favorable investment conditions, Private Equity (PE) firms are well-positioned to capitalize on this emerging opportunity.

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Perficient Included in Forrester’s The Adobe Services Landscape

Perficient Digital Transformation

In a dynamic digital landscape, choosing the right provider among the Adobe services landscape is paramount for businesses seeking to maximize their Adobe investments. The selection process can be daunting with a diverse set of providers that vary by size, type of offering, geography, and business scenario differentiation. So where do marketing leaders start?

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Analytics and Artificial Intelligence (AI) Services Specialists PEAK Matrix® Assessment 2024

Everest Group

Analytics and Artificial Intelligence (AI) Services Specialists Amid the macroeconomic headlines, many enterprises seek a proven RoI track record before committing to investments in Analytics and AI. Additionally, a stringent regulatory environment is prompting enterprises to cautiously approach the adoption of generative AI. These enterprises are seeking assistance from analytics and AI services specialists to run pilot projects and scale up implementations.

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5G use cases that are transforming the world

IBM Services

In the tech world and beyond, new 5G applications are being discovered every day. From driverless cars to smarter cities, farms, and even shopping experiences, the latest standard in wireless networks is poised to transform the way we interact with information, devices and each other. What better time to take a closer look at how humans are putting 5G to use to transform their world.

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Red Flags On Export Controls and Economic Sanctions

The Global Small Business Blog

©iStock/Suphanat Khumsap Export controls and economics sanction compliance is a key part of any multinational’s international regulatory risk management. The U.S. government has prioritized enforcement of export controls and economic sanctions laws and regulations, and penalties in individual enforcement actions can reach the hundreds of millions or even billions of dollars.

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Renewable energy employment trends to look out for in 2024

Airswift

Exploring AI's impact in the renewable sector: Insights from the 2024 GETI Report Since its inception in 2017, the Global Energy Talent Index (GETI) Report has shared insights from thousands of professionals to create a comprehensive map of the energy landscape. Providing companies with the knowledge to innovate their skill sets and secure top talent.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Beyond The Payslip: How Employee Self-Service Transforms Payroll Management

Paysquare

Traditional payroll management systems are known for using manual processes and paperwork, which only lead to increased tasks. In these systems, payroll administrators were responsible for calculating wages, taxes, and deductions. They often used spreadsheets or outdated software to perform the tasks. This approach was time-consuming, had many errors, and lacked the flexibility to accommodate changing employee needs or regulatory requirements.

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Why You Want To Use Looker Studio For Data Visualization on BigQuery

Perficient Digital Transformation

If you have built or are building a Data Lake on the Google Cloud Platform (GCP) and BigQuery you already know that BigQuery is a fully managed enterprise data warehouse that helps you manage and analyze your data with built-in features like machine learning, geospatial analysis, and business intelligence. BigQuery’s serverless architecture lets you use SQL queries to answer your organization’s biggest questions with zero infrastructure management.

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Unifying Information to Deliver Seamless Omnichannel Patient & Member Experiences

3Pillar Global

Online patient experiences are never confined to digital spaces. While there may be a digital component, their online engagement is only one step in their overall journey. Failure to understand this can create jarring, fragmented experiences for patients. When this occurs, patients are more likely to abandon their journeys, delay payments, and ignore necessary appointments.

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How to become an AI+ enterprise

IBM Services

We have all been witnessing the transformative power of generative artificial intelligence (AI), with the promise to reshape all aspects of human society and commerce while companies simultaneously grapple with acute business imperatives. In 2024, companies confront significant disruption, requiring them to redefine labor productivity to prevent unrealized revenue, safeguard the software supply chain from attacks, and embed sustainability into operations to maintain competitiveness.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Oh, Be Happy, That is, If You Live in Finland

The Global Small Business Blog

©iStock/ASphotowed The World Happiness Report draws on global survey data from people in more than 140 countries. Countries are ranked on happiness based on their average life evaluations over the three preceding years, in this case 2021 to 2023. The report is a partnership of Gallup, the Oxford Wellbeing Research Centre, the UN Sustainable Development Solutions Network and an editorial board.

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Driving Factors for IT Services Recovery in 2024: Insights from Everest Group’s Forces & Foresight™ Research | Blog

Everest Group

Our inaugural Forces & Foresight research uncovers three factors we predict will drive a gradual recovery in tech services this calendar year. Continue reading to understand the projected path for the IT services industry’s rebound and implications for providers. Learn more about Forces & Foresight. After the global financial crisis in 2008 and the COVID-19 pandemic in 2020, the IT services industry took five to eight quarters to recover.

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Navigating Our Beliefs to Make Good Decisions

Intelligent Management Inc.

Today’s blog post is by Dr. Giovanni Siepe Galileo’s Legacy: Modern Science “I believe in Humanity, which means to say I believe in human reason. ” This powerful quote from Berthold Brecht’s play ‘Life of Galileo’ deserves some consideration. I agree with Galileo, of course, in his determination to believe in reason and his unshakable faith that rationality should be our compass in the pursuit of truth and in decision-making.

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Four Key Takeaways from TrailblazerDX

Perficient Digital Transformation

Last week, I attended TrailblazerDX in San Francisco, where the content was all about Salesforce Data Cloud and AI! There were over 300 sessions to attend, from technical talks to hands-on workshops where attendees could learn how to build copilots and how to use the latest Salesforce platform features directly from product managers , architects, and fellow developers.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.