August, 2024

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Future Trends in the BPO Industry

Redial

The Business Process Outsourcing (BPO) industry is on the brink of significant transformation, driven by evolving market demands and technological advancements. Here are the key trends reshaping the outsourcing landscape. Advanced Technology Integration The adoption of AI, machine learning, and robotic process automation (RPA) is revolutionizing BPO operations.

BPO 130
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How to Break Into Global Business

The Global Small Business Blog

©iStock/Francesco Scatena There are three initial phases to launch into international business. The article below breaks out the steps of each phase, including a rough timeline of how long you can expect each phase to take. From research and planning, to making initial trips to your target countries, expect to spend six months to several years preparing for this exciting new facet of your company.

Research 263
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The Essential List for Taking a Business Global According to Jonathan Bench

The Global Small Business Blog

©iStock/z_wei Entering a foreign market can be fraught with risks, and chair of Harris Sliwoski's corporate practice group Jonathan Bench has seen too many instances where a company did not lay the proper groundwork for their foreign business. That cavalier attitude can work for a while, but it will cause you serious repercussions down the road. Do yourself a favor and do it right the first time.

Marketing 264
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Leveraging CRM To Turn Customer Complaints Into Opportunities For Growth

31 West

In today’s competitive business landscape, customer satisfaction is paramount. While no company wants to receive complaints, they are an inevitable part of doing business. However, with the right approach and tools, these complaints can be transformed into valuable opportunities for growth and improvement. This article explores how businesses can leverage Customer Relationship Management (CRM) systems to turn customer complaints into catalysts for positive change and business growth.

Analytics 130
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The HR Leader’s Workforce Management Guide

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

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Today in Global Small Business: Can Saudi Arabia Buy the World?

The Global Small Business Blog

©iStock/gorodenkoff What's affecting me, my clients, my colleagues and other global small business owners: In the months before Mohammed bin Salman celebrated his 30th birthday nearly a decade ago, the yet-to-be anointed Crown Prince of Saudi Arabia was gifted a vital key to unlocking the kingdom's future: full purview of its Public Investment Fund.

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Sandbagging & Lowballing : Project Estimating (Part 1)

Perficient Digital Transformation

This post is the first in a series of four about estimating project hours. Part 1: Sandbagging & Lowballing Coming Soon: Part 2: Dependencies & Creep Part 3: Assumptions & Uncertainty Part 4: The Emotional Conclusion Estimating is a precarious business – part science, a lot of guesswork, and a bit of psychic magic! The goal is to forecast the effort, time, and cost of a project with enough accuracy to avoid disaster.

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4 Ways to Fix Failing Ad Operations

SEBPO

BLOG 4 Ways to Fix Failing Ad Operations August 7, 2024 Are your Ad Operations (AdOps) leaving you puzzled at their lackluster performance? Discover four main reasons why many companies struggle with AdOps and how to turn things around with proven solutions. 1. Volume and Inability to Scale 2. Fragmented Systems and Processes 3. Lack of Automation 4.

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Construction CFO: Driving Financial Success in the Building Industry

inDinero

Financial expertise is as vital in construction as architectural know-how. But what does CFO mean in construction? CFO stands for Chief Financial Officer, and this role takes on unique significance in the construction industry. A Construction CFO is a financial expert specializing in the building sector’s nuances, combining traditional financial management skills with in-depth knowledge of construction processes, regulations, and industry-specific challenges.

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How To Use Great Customer Service For Your Marketing Strategy

31 West

It’s no secret that smart marketing is what sells your products or services. Yet, no company can last long without well-thought-out customer service. It is what really makes your clients stick with you and choose you over and over again, no matter how good your competitors are. The only issue is that finding effective ways to combine customer service and marketing is a real quest.

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SMEs Face Unique Cross-Border Compliance Hurdles

The Global Small Business Blog

©iStock/Maximusnd Unlike their larger counterparts, SMEs often lack dedicated tax departments or adequate resources to devote to compliance efforts. Many rely on a single financial professional or a small team to handle all aspects of their finances, including increasingly complex international tax obligations. The bottom line is that cross-border compliance complexity impacts SME's decision to enter new markets due to customs duty and import calculations, HS and tariff code classification, trad

Finance 258
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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Risk Management Data Strategy – Insights from an Inquisitive Overseer

Perficient Digital Transformation

We are witnessing a sea-change in the way data is managed by banks and financial institutions all over the world. Data being commoditized and, in some cases, even monetized by banks is the order of the day. Though this seems to be at a stage where some more push is required in terms of adoption in the risk management function. Traditional risk managers, by their job definition, are highly cautious of the result sets provided by the analytics teams.

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The AI Scaling Roadmap: A 10 Step-by-Step Guide

Amzur

Introduction With the emergence of business and customer needs, AI has become a commodity for every business across industries. Moreover, it’s a no-brainer deal for every business owner aspiring to grow and stay ahead of the innovation curve. According to a CISCO report , by 2035, AI technologies are projected to increase business productivity by up to 40%.

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Elevate Your.NET Projects by Outsourcing to a Trusted Partner

Groove Technology

Maximize your project's potential with Groove Technology's.NET development outsourcing services. By working with us, you can tap into a pool of experienced developers, cut down on costs, and ensure your applications are built for top performance and security. Whether you need custom software, upgrades to existing applications, or seamless integration with other technologies, Groove Technology provides solutions tailored to your specific business needs.

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How the R&D Payroll Tax Credit Can Boost Your Bottom Line

inDinero

As a startup or small business owner, you constantly seek ways to fuel your innovation while managing costs. Enter the R&D Payroll Tax Credit – a powerful tool to help offset your payroll expenses and inject much-needed cash into your business. If your company invests in research and development activities, this credit could be a game-changer for your financial strategy.

Payroll 103
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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Unosquare Makes Inc. 5000’s Fastest-Growing Private Companies List for the 9th Time in 10 Years!

Unosquare

We are beyond excited to announce that Unosquare has once again been recognized on the Inc. 5000’s Fastest-Growing Private Companies list—marking our 9th appearance in the last 10 years! This recognition is a testament to our unwavering commitment to excellence, growth, and innovation. Our Journey: From Humble Beginnings to Global Leadership Fifteen years ago, a small group of industry visionaries set out to create better solutions.

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Should US Flags Only Be Made in America?

The Global Small Business Blog

©iStock/LeMusique According to US media reports , the All-American Flag Act has been passed by Congress, requiring the federal government to purchase only American flags that have been completely manufactured in the US. Advocates of the measure argue that in 2017, the US imported some 10 million American flags, and 99.5 percent of them came from China.

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Unlocking the Power of Azure Integration Services for the Financial Services Industry

Perficient Digital Transformation

In today’s rapidly evolving digital landscape, financial services organizations are increasingly relying on cutting-edge technologies to stay competitive and deliver exceptional services to their clients. Microsoft’s Azure Integration Services , a suite of tools designed to seamlessly connect applications, data, and processes, is emerging as a game-changer for the financial services industry.

Service 110
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Leveraging DevOps in ETRM Systems

Wirtek

The energy sector is marked by volatility, complexity, and rapid shifts in market conditions, regulatory environments, and technology. Within this context, Energy Trading and Risk Management (ETRM) systems have become critical tools that allow energy companies to manage trading operations, assess risk, and ensure compliance. However, traditional approaches to developing or upgrading these systems often struggle to keep pace with the industry's evolving needs.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Maximize Your Project’s Success by Outsourcing Java Development

Groove Technology

Java, a versatile and robust programming language, is at the heart of many enterprise-level applications, mobile apps, and large-scale systems. However, building and maintaining high-performance Java applications can be resource-intensive. This is where outsourcing your Java development to a trusted partner like Groove Technology can make all the difference.

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R&D Tax Credit Questionnaire

inDinero

The R&D tax credit, formerly the Credit for Increasing Research Activities, offers innovative businesses a significant opportunity to reduce their federal tax liability. According to the Organization for Economic Co-operation and Development, more than 25,000 businesses across the country receive some tax relief from this program annually. This comprehensive guide will help you understand if your business qualifies for the R&D Tax Credit and how to navigate the application process.

Payroll 98
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Benefits of Global Expansion: How an EOR Can Help

Globalization Partners

The future of work is global. This is why companies of all sizes are embracing today’s global mindset to seize new opportunities by expanding beyond borders and boundaries. Access to global markets, high returns on investment, and new revenue streams are just a few of the benefits of global expansion and global hiring. Let’s explore how a reliable Employer of Record (EOR) partner can help your business grow internationally — without the hassle of local entity setup.

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Power of Reason to Believe

The Global Small Business Blog

©2024 Laurel J, Delaney. All rights reserved. "Faith consists in believing when it is beyond the power of reason to believe.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Perficient Named a 2024 Top Workplace in Atlanta

Perficient Digital Transformation

We’re thrilled to announce that Perficient has been recognized as a 2024 Top Workplace by the Atlanta Journal-Constitution ! The Top Workplace award is a testament to our exceptional work environment and incredible company culture. Not to mention, this marks the second consecutive year we have received this honor. Winning a Top Workplace award is particularly meaningful as it is based solely on anonymous employee feedback.

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The Role of Third-Party Collections in Modern Business

Mattsen Kumar

Efficient cash flow is the lifeblood of any business, yet collecting payments on time can be a constant challenge. One key strategy businesses employ to manage their receivables effectively is partnering with third-party collection agencies (TPC). In today’s fast-paced and highly competitive business environment, these agencies play a crucial role, helping businesses navigate the complexities of Account receivables management.

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Unlock Top-Tier JavaScript Developer Outsourcing Services

Groove Technology

Elevate your business with Groove Technology's expert JavaScript outsourcing services. We provide dynamic, cost-effective development solutions, connecting you with top global talent to create high-performance applications. By outsourcing to Groove, you can streamline your development process, reduce costs, and focus on what matters most—growing your business and staying ahead of the competition.

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Better Performance in iOS Mobile Apps: Swift vs Objective-C

V-Soft Consulting

Not keeping your technologies up-to-date and user-friendly can slow down your production process and weaken your employee experience. With an abundance of technologies from all platforms, gauging the use of the right one can be difficult. Sticking to what you know can be beneficial when it comes to avoiding migration processes , but is sticking with old technology worth the risk?

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Using Composable Products to Drive Agility and Innovation

3Pillar Global

According to Gartner Research, 60% of new custom business applications will rely on composable products by 2025. So what exactly are composable products, how should they be used, and which businesses should use them? Join 3Pillar Chief Innovation Officer Pankaj Chawla, Information Services Industry Lead Bernie Doone, and Field CTOs Scott Young and Rich Waller as they break down everything you need to know about composable products.

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RIP the Almighty Susan Wojcicki

The Global Small Business Blog

©2024 Laurel J. Delaney. All rights reserved. An early Googler and former YouTube CEO Susan Wojcicki dies from lung cancer on August 9, 2024 at the age of 56. She had sent a note to employees and the world about stepping down as YouTube CEO on February 16, 2023. Read the note sent by Google and Alphabet CEO Sundar Pichai to employees mourning the passing of Susan.

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The Marina Orth Foundation and The Last Mile Education Fund Receive Perficient Global Grant

Perficient Digital Transformation

At Perficient, we take immense pride in igniting positive change around the world. Since Perficient’s Giving Employee Resource Group (ERG) launching the Perficient Global Grants Program earlier this year, we have seen remarkable enthusiasm and commitment from our global colleagues, each championing their favorite charitable causes with passion and purpose.

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The Role of Third-Party Collections in Modern Business

Mattsen Kumar

Efficient cash flow is the lifeblood of any business, yet collecting payments on time can be a constant challenge. One key strategy businesses employ to manage their receivables effectively is partnering with third-party collection agencies (TPC). In today’s fast-paced and highly competitive business environment, these agencies play a crucial role, helping businesses navigate the complexities of receivables management.

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Why (and How) to Switch to a New HR & Payroll Platform

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?