May, 2020

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Get Your Guide: The Top 10 Fears and Misconceptions of Outsourcing Your Call Center

Customer Serv Outsource Smarter

Over the years, CustomerServ has answered numerous questions from business leaders about outsourcing. Misconceptions and fears related to outsourcing often prevent organizations from experiencing the benefits of a strategic partnership with the right call center vendors.

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Checklist for Hiring Employees for First Time Employers

Magellan Solutions

Building your manpower is difficult. In a pool of potential job candidates, the margin of hiring the best talent is slim. This speaks volumes among small businesses who are no stranger to bad hiring decisions — which cost them such significant financial impact. And without a checklist for hiring employees, they fall prey to making a bad hire. According to Undercover Recruiter , the cost of making bad hiring decisions can be as much as $240,000 per person.

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The Complete Guide: How to Successfully Build and Manage a Remote International Workforce

Velocity Global

Remote work isn’t a part of the future—it’s here now. The COVID-19 pandemic changed how businesses and employees get work done by encouraging work-from-home policies to practice social distancing. However, remote work was on the rise long before the pandemic locked down countries and forced businesses to close their physical offices. Around the world, more workers have access to a reliable internet connection and a desire for a greater work-life balance, which makes the opportunity to work

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Here's How to Create a Statement of Work (SOW)

https://www.hcmworks.com/blog

Competitive pressure and sweeping changes in the workplace means that your company is, more than likely, considering the huge range of advantages that come with contractors, freelancers and non-permanent workers. However, is your current contingent workforce management strategy truly optimized? A contingent workforce management strategy is complex and time-consuming, but once perfected the benefits are great.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Growth Expected for Healthcare Services BPO in the Philippines

SourceFit

The healthcare services segment of the business process outsourcing (BPO) industry is expected to show signs of growth along with the gaming and animation sub-sectors, according to research and consultancy firm Oxford Business Group (OBG). “As the Covid-19 pandemic raises global demand for health care services and home entertainment, it is reasonable to expect that growth in these segments could be even higher than previously predicted,” said OBG.

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Impact, Response & Recovery from Covid-19: Perspectives from Global Sourcing Buyers & Service Providers

Neo Group

How do resilient Sourcing Leaders plan for recovery in a crisis that is unprecedented and far from over? They learn from their peers. At this point, in one way or another, successfully or not so, we have all responded to the COVID crisis. But experts are saying we may only be at the end of the beginning. The cascading risks of COVID are still unfolding, and as a consequence, we continue to experience novel challenges.

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Pandemic Sees High Demand For Telemedicine Services

Magellan Solutions

The pandemic has swept the globe and changed the lifestyles of many. To quell this pandemic, people around the world are forced to stay indoors and observe social distancing. This has crippled many industries and made certain services inaccessible. However, it has also given rise to an all-time high demand for telemedicine services. The demand for telemedicine and other related telehealth services was not very high before the pandemic.

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How Artificial Intelligence Helps Businesses During the COVID-19 Pandemic

Velocity Global

As businesses across the world abruptly closed their doors to stop the spread of COVID-19, entire industries sputtered to a halt in some countries. Retailers, restaurants, coffee shops, and bars—places that people gather now sit empty. While virtually all markets face financial and operational challenges with COVID-19’s impact on daily life, some sectors prove that growth remains possible during times of crisis.

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How to Remote with a Nearshore Company

Intugo

How to Remote with a Nearshore Company. Working with a Nearshore Team means managing remote activities almost by definition. But remote may also mean better talent availability from different talent pools in the market. Within n the past several years, the percentage of companies that have been opting to carry out their daily operations by employing a remote workforce has increased.

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Chazey Partners Shares Approaches to the Next Generation Higher Education Shared Services

Chazey Partners

Chazey Partners, a global management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA), revealed key strategies and approaches to the next-generation shared services in higher education in a recent Higher Education Shared Services Digital Summit organized by SSON. Higher education institutions have been feeling the financial squeeze for many years, and the Covid-19 crisis has added significant new pressures.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Marc Andreessen Rebuttal 2020

RampRate

Join us on LinkedIn - Facebook - Twitter - Google Plus. Hypocrisy is the compliment vice pays to virtue. La Rochefoucauld The original article here: Thrilled to see the other Marc Weinstein assessment here By Tony Greenberg & Alex Veytsel of RampRate Marc Andreessen has made a call to action around building big in response to our current crisis.

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Free Business Interruptions Claims Checklist for Consumers

Eclaro

Do you own or work at a small to mid-size business that has been impacted by COVID19? As you prepare to file your business interruption claim, one of our partners, Infinilytics, has put together a free checklist to help you prepare prior to filing your claim. The industry experts at Infinilytics created the list based on their AI and Machine Learning insights from analyzing tens of thousands of business interruption claims.

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Why Do You Need Data Management In Healthcare?

Magellan Solutions

The healthcare industry is essential in our society, especially in the midst of the COVID-19 pandemic. At its core, however, healthcare is still a business industry, and data is a valuable asset in every business. Moreover, data management in healthcare is, perhaps, even more important than in any other industry. What is data management? Data management is the process of gathering, storing and organizing data that is relevant to a business.

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How Top International Markets Plan to Reopen Their Economies During COVID-19

Velocity Global

As the COVID-19 crisis halted economies across the globe, most nations enacted lockdowns, which strictly limited how residents left their homes. These orders—many of which remain in place—hit businesses especially hard; companies unable to move to remote work drastically reduced operations or closed completely. Now, as some nations’ coronavirus cases decline, governments revealed economic “reopening” measures detailing the safest social distancing guidelines in order to open their doors to the p

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Comment on Facebook Sourcing 3.0 by Jay Tarimala

The Balazs

I see that FB native search results are minimal as it seems to be restricting the results based on where someone logins in from. However, if you were to do an X-ray, I get better results. Example: A search for “Java developer” in Bangalore, India gives only 14 results, which is ridiculous. However an X-Ray for it reveals 3,210 results.but Google only shows 300 Page links at the maximum.

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Chazey Partners Shares Approaches to the Next Generation Higher Education Shared Services

Chazey Partners

Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), revealed key strategies and approaches to the … Chazey Partners Shares Approaches to the Next Generation Higher Education Shared Services Read More ». The post Chazey Partners Shares Approaches to the Next Generation Higher Education Shared Services appeared first on Chazey Partners.

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Recap & Poll Results: Panel on Geopolitical Pandemic – April 29, 2020

Neo Group

MODERATOR. Atul Vashistha, Chairman, Neo Group. PANELISTS. • Michael Aisenberg, Principal Cyber Policy Counsel, The MITRE Corp. • Valerie Plame, Former Covert CIA Operative Officer, National Security Commentator, Consultant & Author. • Kevin Zerrusen, Managing Director EY. • Davia Temin, President and CEO, Temin & Company, Inc, DISCUSSION SUMMARY.

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Telemarketing Lead Generation Industry Best Practices

Magellan Solutions

Companies relied on telemarketing lead generation services before digital marketing came in and opened new possibilities. During the time when there was no concept of digital marketing, telemarketing was the well-known technique for businesses to generate leads. Many businesses around the world up to this day still use telemarketing to generate leads as it has many benefits.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Outbound Telemarketing Tips That Will Make Them Listen

Magellan Solutions

If you’re a small business owner looking for proactive ways to increase your customer base and revenue stream, these tried-and-tested outbound telemarketing tips will help you capture the attention of your clients and make them listen to your entire pitch. Telemarketing is an effective way of generating customers’ interest in purchasing a product or service.

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Is Telemarketing Effective?

Magellan Solutions

If you are trying to discover an effective marketing tool and a certain way to reach consumers to increase sales and build brand equity, telemarketing is one of the best techniques you can find. Skeptics asks “Is telemarketing effective in 2020?”. Simple answer is, heck yeah. It can never die as like the other processes and industries, telemarketing has learned to keep pace with the digital age. .

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How Much is the Cost of Telemarketing?

Magellan Solutions

Many businesses up to this day have seen the significant effect of using telemarketing as a technique for lead generation , marketing and sales, and even to do market research. It has many proven benefits. . When implemented properly, it has the potential to be an efficient tool to bring your business to success, especially in B2B telemarketing. However, the process and cost of telemarketing make companies choose to outsource this area of their business.

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Inbound Telemarketing: What Is It and Why You Need It

Magellan Solutions

The success of inbound telemarketing begins before a customer makes a call and continues until you achieve its goals. In every step, you play a role to make the customers’ journey as desirable as possible. Maybe it’s in the form of a good marketing message, scripts, or showing real interest in their concerns. But how would you bridge the gaps presented in each stage of the customer journey?

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Telehealth Services You Can Outsource

Magellan Solutions

Telehealth services have gained overnight popularity as soon as the pandemic took over. As a result, social distancing is imposed and people are encouraged to stay at home. Hospitals also limit their operations to essential visits and procedures to protect its staff and to contain the transmission of the virus. Telehealth, a service that isn’t widely known before the pandemic, became an essential tool in delivering continuous healthcare to people who don’t need immediate medical treatment.

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Businesses Grow Because They Know The Importance of Data Management

Magellan Solutions

Information Technology has levelled the playing field. By knowing how to utilize IT to their advantage, even small businesses can pose a serious competition against giants. You do not have to be an especially tech-savvy entrepreneur to do this. All you need is a firm grasp of the importance of data management, and how it works for your business. From left to right, from one business forum to another, blogs or what not, there is stress in managing data well.

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Data Mining Benefits That Small Businesses Probably Don’t Know

Magellan Solutions

Data mining benefits businesses to have sustainable data management at large. With the volume of data rapidly expanding, it’s challenging to extract useful information from large data. In fact, 2.5 quintillion bytes of data are generated each day at our current pace. Without information extraction processes, this data can turn into a big pile of trash. .

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Key Differences Between Inbound And Outbound Telemarketing

Magellan Solutions

Businesses that want to go beyond traditional marketing or advertising employ inbound and outbound telemarketing to attract more customers and increase their profits. Its fundamental concept is pretty simple: call more to earn more. But how do these two types of telemarketing differ? What is Telemarketing? First, let’s define telemarketing. Telemarketing is a marketing strategy used to introduce products or services to potential customers via phone calls.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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How to Improve Sales Using Telemarketing Companies

Magellan Solutions

Businesses use telemarketing to directly market their products or services to both existing and potential clients. It is quite difficult as many people nowadays have a negative perspective to this technique regardless of what they are offering. Despite this, telemarketing companies still play a strong role to help businesses in various industries grow. .

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Types of Telemarketing for Your Business Needs

Magellan Solutions

Telemarketing is one of the important tools for businesses to achieve a successful sales and marketing effort and continue to grow. It is done through a phone call commonly used by companies for lead generation , market research , survey , cold calling , and other business processes. This is because there are different types of telemarketing for specific needs. .

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10 Important Benefits of Telemarketing

Magellan Solutions

Telemarketing indeed is underappreciated because of the reputation it has gained. It is time to change the perspective of people regarding this as telemarketing is genuinely an essential job. The benefits of telemarketing can greatly help lift your business to a whole new level. It is an efficient method to get more significant business contacts and is one of the effective marketing tools.

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Data Management Benefits Your Small Business Needs

Magellan Solutions

With our growing dependence on Information Technology, data is also becoming more and more valuable. As a modern-day entrepreneur, you have to learn how to utilize data to your best interests, and how to safeguard it against possible risks. Maximizing and protecting your business information are only some of the benefits of data management. What is data management?

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.