Magellan Solutions

AUGUST 2, 2016

A business’ primary purpose is to attend to their customers’ needs with prompt and outstanding service. In real estate & property management, these customers – the paying lessee or resident and prospective clients – expect that their landlord or property owner is easily accessible, always available to discuss their concerns and fully capable of resolving them.

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Outsourcing Management Service Labor Costs 60

Chazey Partners

AUGUST 18, 2016

Chazey Partners, a practitioners-led global management consultancy firm specializing in business transformation, Shared Services and outsourcing, and technology enablement, shares more insight about Business Continuity … Chazey Partners Shares More Insights into Business Continuity Planning (BCP) for Shared Services Organizations Read More ». The post Chazey Partners Shares More Insights into Business Continuity Planning (BCP) for Shared Services Organizations appeared first on Chazey Part

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Shared Services Global Management Consulting Service Outsourcing 52

AH Anderson Consulting

AUGUST 7, 2016

Welcome to my third article in a series focused on insights, experience and practical advice on an operating model called Global Business Services (GBS). The GBS operating model is the latest step in the evolution of shared services (SS). To refresh your memory, SS is an operational model that’s been around for decades. It enables functional resources (i.e., HR, IT, Finance, etc.) to be leveraged across an entire organization, resulting in lower service costs.

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Global Business Services Government Service Shared Services 52

SourceFit

AUGUST 17, 2016

Attrition rate in the Philippine business process outsourcing (BPO) industry dramatically improved as it dropped to an average of 50 percent from 70 percent, because of factors like salary, training, government intervention and continuous education. The improvement may also be due to the new career paths in BPO for young people. . Continuous education is required to upgrade skills and build capabilities in an industry that considers people its biggest asset and challenge, according to Contact

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Outsourcing BPO Data Entry Human Resources 40

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Magellan Solutions

AUGUST 10, 2016

Perhaps you’ve heard that outsourcing to the Philippines delivers many benefits to entrepreneurs who are seeking cost-effective solutions for their businesses and a growing number of these business owners swear by it. But with the steady increase of call centers all over this lively archipelago, how will you know which city to pick? If you think, “Doesn’t matter.

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Call Center Outsourcing BPO Government 58