Sarah Holliman

NOVEMBER 15, 2018

“Fake it ‘til you make it.” This unattributed idiom (with a nod to Aristotle) is oft-used advice to people early in their careers. But how wise is it to follow? How many people have résumés that truly portray their strengths vs. a laundry list of what they want you to believe about their abilities? How confident would any shareholder be if they believed the CEO got to the top by faking their skills rather than building them?

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Co-Sourcing Advisory Banking Sourcing 100

Presidio

NOVEMBER 19, 2018

Today is a long awaited and exciting day as Cisco announces their latest video endpoint – the Room Kit Mini! As Presidio is one of Cisco’s largest partners, I’ve been fortunate enough to have several NDA discussions with my customers about the Room Kit Mini, and they have universally gone amazingly well with one exception. The meeting would end with “when can I buy them?

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Magellan Solutions

NOVEMBER 15, 2018

As of 2017, millions of mobile applications are available in the two leading app stores in the world — 2.8 million in Google Play Store and 2.2 million in Apple App Store. Mobile app downloads, on the other hand, reached 197 billion in the same year. Because of this massive growth, the mobile application industry is forecasted to rake around US$189 billion in revenues by 2020.

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Service Customer Service Sales Software 58

Ms Category Management

NOVEMBER 29, 2018

Wow! So true, and inspiring!

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Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

Aspirant

NOVEMBER 27, 2018

If you’ve been following our blog, you’ve already read how DevOps can help you achieve quarterly goals. But simply having a DevOps process isn’t enough. Winning your quarterly goals requires planning, research and execution. Planning isn’t always easy, but a little forethought can easily prevent these common tech mistakes to keep you and your customers happy in the New Year.

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Research 52

Chazey Partners

NOVEMBER 26, 2018

Shared Services and Outsourcing Week is one community, coming together to break down silos to create knowledge-sharing that helps shared service, outsourcing and global business … The 23rd North America Shared Services & Outsourcing Week Read More ». The post The 23rd North America Shared Services & Outsourcing Week appeared first on Chazey Partners.

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Shared Services Outsourcing Service 52

Presidio

NOVEMBER 27, 2018

The companies that succeed in today’s data-driven world must adopt new models and methods, relying heavily on technology to deliver digitally enhanced products and services. That means deploying a secure, cloud-ready infrastructure – modern software, optimized for the latest high-performance hardware. Modern business models need a modern IT infrastructure.

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Software Cybersecurity Flexibility Risk Management 40

Magellan Solutions

NOVEMBER 8, 2018

The treasure chest of any businesses lies not on their products or services but on the loyal consumers who love their products and/or services. This is especially true for the insurance industry that relies greatly on their customer base. To keep the business going, companies from this sector should do their best to attract many customers and retain the existing ones.

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Insurance Customer Service Service Risk Management 49

Ms Category Management

NOVEMBER 26, 2018

Excellent POV , well constructed, I’m currently working with my Souring team to better improve our PO process. Thank you.

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Aspirant

NOVEMBER 26, 2018

2018 is coming to a close. The end of the year is the perfect time to reflect and start planning for the next one. While it’s important to look back at sales, marketing and finances of course, don’t overlook the value of employee feedback.

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Finance Sales Marketing 52

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Chazey Partners

NOVEMBER 20, 2018

Chazey Partners, a global management consulting firm, is pleased to announce a new partnership with Automation Anywhere, a global leader in Robotic Process Automation (RPA), … Chazey Partners and Automation Anywhere Join Forces to Drive Robotic Process Automation Read More ». The post Chazey Partners and Automation Anywhere Join Forces to Drive Robotic Process Automation appeared first on Chazey Partners.

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Robotics Process Automation Automation Global Management Consulting Management 52

Aspirant

NOVEMBER 20, 2018

What is your strategy for unplanned work that comes up in a project or in general? Do you have one? Let’s face it, at every organization and in every industry, unanticipated projects will happen. So, how can DevOps help you with it?

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Management 52

Aspirant

NOVEMBER 13, 2018

Once you’ve built some interest in your organization for DevOps, it’s time to start hitting executives with some hooks to support DevOps adoption. It’s not as hard to get CIOs, IT directors and similar folks on board; they know the value and usually like to keep up to date on the best technology solutions and processes. But, what about your CFO, or your manufacturing director?

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Manufacturing 52

Aspirant

NOVEMBER 12, 2018

It’s the season for strategic workforce planning for HR professionals. The workforce is the heart of a business, and having the right strategy in place makes success much more achievable. Don’t leave the planning process to the last minute. The sooner you start planning and evaluating the future of your workforce, the better.

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Resource Optimizing

Aspirant

NOVEMBER 6, 2018

Transitioning to a DevOps process allows your organization to transform its workflow for the better and can have a great impact on morale, your bottom line and customer satisfaction. But it’s not something to be done lightly or without research. It’s a great idea to bring in help with your DevOps transition. You supply the experts on your company and reach out to experts for DevOps.

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Research 52

Magellan Solutions

NOVEMBER 29, 2018

If there is a partnership that can hugely benefit banks, partnering with a customer service call center is one of the best decisions that can allow them to receive a higher return on investment. What the numbers say. Clarabridge, an American software company, surveyed 2,400 consumers (with ages ranging from 18 to 50) in the United States about their bank experiences and found out that 67 percent of bank customers placed a customer service call to their bank.

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Call Center Banking Customer Service Service 45

Magellan Solutions

NOVEMBER 23, 2018

Place yourself in your customers’ shoes. How would you feel if your order isn’t properly placed? Or when it arrived later than the person managing order taking services told you? Or what if it suddenly got canceled without prior notice? Will you be patient? In real life, only a few people can do that especially when they are hungry. Irritated?

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Call Center Service Offshoring Software 45

Ms Category Management

NOVEMBER 29, 2018

Ms Category Management, excellent POV, I really enjoyed reading your path to success, hard times and good time , cloudy skies to clear skies. When the going gets tough the tough get going. #W4W.

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Management 40

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

Chazey Partners

NOVEMBER 6, 2018

Over the past few years, as Shared Services management thinking as well as the awareness of the value of data analytics has evolved, there is … Beyond Traditional Shared Services – Global Business Services Read More ». The post Beyond Traditional Shared Services – Global Business Services appeared first on Chazey Partners.

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