Magellan Solutions

OCTOBER 15, 2017

Selling your product or service to your customers naturally involves sharing a decent amount of product information with them, but experienced telesales professionals employ a few more tried-and-tested strategies than that. In order to meet their sales targets, some telesales experts provide their customers with a more detailed product information, leaving no questions unanswered in their minds.

Sales 65

Sales BPO Outsourcing Customer Service 65

Chazey Partners

OCTOBER 30, 2017

Chazey Partners, a global management consulting firm specialising in shared services, business transformation and technology enablement, is proud to announce the appointment of Ivan Carrillo-Araque as … Chazey Partners announces the appointment of Ivan Carrillo-Araque as Regional Director for Europe Read More ». The post Chazey Partners announces the appointment of Ivan Carrillo-Araque as Regional Director for Europe appeared first on Chazey Partners.

Global Management Consulting 52

Global Management Consulting Shared Services Management Service 52

SourceFit

OCTOBER 12, 2017

There are plans for several EU firms to outsource in the Philippines due to the country’s workforce. Nordic Chamber of Commerce president Bo Lundqvist said the Philippines is an “outsourcing destination” for information technology (IT), accounting and graphic design jobs. EU ambassador to the Philippines and EU-Philippines Business Network committee chair Franz Jessen said the country can benefit from technology transfers as European firms hire local workers and establish operations

Outsourcing 52

Outsourcing Government Jobbing Information Technology 52

Magellan Solutions

OCTOBER 12, 2017

It is very common to see startup entrepreneurs brimming with passion about their new business idea, or even seasoned business owners who are so excited about their latest product or service that they pour in most of their resources to develop it. Sadly, it is also very common to see many of these bright-eyed entrepreneurs experience heartbreak when their business idea or newest product offering fails. .

Marketing 65

Marketing Research Service BPO 65

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In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

Magellan Solutions

OCTOBER 26, 2017

Product design and development is one of the most exciting phases in business operations because this is where an original, abstract idea slowly transforms to become a real and tangible product. Mechanical engineers usually take the lead in this phase, where they analyze, design, build, test and refine an idea-turned-product, before manufacturing it for release in a bigger scale.

Design 58

Design Computer Aided Design Outsourcing Engineering 58

Magellan Solutions

OCTOBER 22, 2017

It’s perfectly understandable why so many high-level business executives fear sending some of their operations to offshore locations. In their minds, working with a foreign, third-party company exposes their business to more risks and heightened vulnerabilities that they wouldn’t have to deal with if they are working strictly within the borders of their business’ area of operation.

Offshoring 56

Offshoring Outsourcing Service BPO 56

Magellan Solutions

OCTOBER 19, 2017

In a call center setting, having a telephone and a computer is just the norm. They are the basic necessity to get the job done. These days, consumers and customers are expecting more and more from businesses regarding their customer service. Because of that, many companies are arming themselves with Computer Telephony Integration or CTI. Having to use the telephone and the desktop simultaneously is hard for some agents.

Call Center 53

Call Center Customer Support Customer Service Jobbing 53

Magellan Solutions

OCTOBER 5, 2017

A 24/7 answering service is one proven solution to the real problem many business owners face today: “ How can I provide an outstanding level of customer service my clients will fall in love with?”. Because as much as they would want to always be there for their valued clients, the reality for many of these business owners is they just don’t have the resources to do that.

Service 53

Service Customer Service Outsourcing Efficiency 53

Magellan Solutions

OCTOBER 2, 2017

If somebody ever tells you that mobile app development is a big business, you better believe it. Statistics show that the two most popular app stores — Apple and Google Play — have a reported number of around two million apps each. Research shows the revenue from mobile games worldwide for 2016 is over US$ 40 billion. Another study revealed that it was in 2014 when the number of mobile users worldwide exceeded the number of desktop users.

Outsourcing 53

Outsourcing Service Research Collaborations 53

Chazey Partners

OCTOBER 17, 2017

Innovative procurement, cooperative cross-campus operations, imaginative solutions in student success, and effective service-oriented strategies are just some of the topics being presented at the 2017 … 2017 California Higher Education Collaborative (CHEC) Conference Read More ». The post 2017 California Higher Education Collaborative (CHEC) Conference appeared first on Chazey Partners.

Collaborations 52

Collaborations Service 52

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Chazey Partners

OCTOBER 9, 2017

Chazey Partners, a specialist global management consulting firm, is pleased to announce a new worldwide partnership with Softomotive, a leading provider of Robotic Process Automation … Chazey Partners is partnering with Softomotive to support and deliver automation solutions for its clients Read More ». The post Chazey Partners is partnering with Softomotive to support and deliver automation solutions for its clients appeared first on Chazey Partners.

Robotics Process Automation 52

Robotics Process Automation Automation Global Management Consulting Management 52

Chazey Partners

OCTOBER 2, 2017

Chazey Partners, a specialist global management consulting firm, is pleased to announce a new worldwide partnership with UiPath, a leading global RPA software provider, to … Chazey Partners partnering with UiPath to offer an integrated Robotic Process Automation solution Read More ». The post Chazey Partners partnering with UiPath to offer an integrated Robotic Process Automation solution appeared first on Chazey Partners.

Robotics Process Automation 52

Robotics Process Automation Automation Global Management Consulting Software 52

Magellan Solutions

OCTOBER 24, 2017

The Washington-based B2B market research and reviews firm Clutch recognized Magellan Solutions as one of the top back office and business process outsourcing (BPO) firms for virtual assistants (VA) and legal outsourcing. An ISO-27001 certified company, Magellan Solutions offers diversified range of services that allow business owners to improve their customer service and business operations while minimizing their expenses.

BPO 51

BPO Outsourcing Business Process Outsourcing Call Center 51

Magellan Solutions

OCTOBER 29, 2017

When your business runs special marketing campaigns, seasonal sales, and promotional offers, it would be wise to expect and prepare for a deluge of incoming phone calls from interested buyers. These may be existing customers or potential customers who may have heard the news about your marketing campaign from the grapevine. Either way, it is very important for your business to not miss any of these calls, for not only does each call represent a new lead and a chance to make a sale, but also an o

Marketing 45

Marketing Service Time Savings Sales 45

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Resource Optimizing