Magellan Solutions

JUNE 19, 2015

Financial services have changed after the Global Financial Crisis. On the surface the change seems to favor small operations as big institutions have gone down in trust ratings among ordinary investors. The change has definitely something to do with trust. But did you know that many investors and consumers of financial services also want to save more money in fees?

Outsourcing 53

Outsourcing Offshoring Service Insurance 53

SourceFit

JUNE 18, 2015

Philippines Outsourcing continues to register high numbers in Metro Manila in terms of job openings, according to the Philippine Statistics Authority (PSA). Customer service representatives in the Philippine business process outsourcing (BPO) industry, also called the “sunshine”? industry, placed number 8 in the top 10 list of job openings in 2014.

Jobbing 40

Jobbing Outsourcing BPO Business Process Outsourcing 40

Magellan Solutions

JUNE 16, 2015

By definition, an answering service is a call center that serves specialized verticals that demand a certain way of handling calls. Agents working for an answering service may be tasked to do both inbound and outbound calls and use any number of ways to interact with a customer: phone call, email message, online chat. Typically these agents spend less time in handling customer interactions than the average call center.

Call Center 53

Call Center E-Commerce Service Administrative 53

Magellan Solutions

JUNE 25, 2015

Business-to-business (b2b) lead generation is a key task that provides support to sales. Top-notch b2b lead generation is based on in-depth market research, independent opinion, a high level of expertise, proper timing and industry knowledge. It should be able to establish a robust sales pipeline for your sales team. India is the global leader when it comes to IT outsourcing.

Outsourcing 40

Outsourcing Sales Business Process Outsourcing Offshoring 40

Advertisement

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

SourceFit

JUNE 16, 2015

The government is ramping up promotion of Outsourcing Philippines “next wave” cities or cities outside Metro Manila, Philippines that are considered attractive outsourcing destinations. Department of Science and Technology-Information Communications Technology Office (DOST-ICTO) ICT development program manager Emmy Lou Delfin said the agency is considering other locations for inclusion into the annual Top 100 Outsourcing Destinations list by global consultancy firm Tholons. .

Outsourcing 40

Outsourcing Impact Sourcing Offshoring Government 40

SourceFit

JUNE 10, 2015

As members of the ASEAN ramp up development projects and prepare for integration, the Philippines is well-positioned to be Asia’s alternative trade hub, and not only for its strong economic performance in the past few years. Chartered financial analyst Dr. Felixberto Bustos Jr. enumerated characteristics of the country that make it Asia’s next hot destination for locators and investors.

Labor Costs 40

Labor Costs Outsourcing BPO Design 40

SourceFit

JUNE 8, 2015

Outsourcing in the Philippines is on track to meet revenue and employment goals for 2015, according to an industry leader. This year, the industry aims to create 1.23 million jobs and generate $21.8 billion in revenues. Outsourcing Philippines, the country’s information technology and business process outsourcing (IT-BPO) sector, was one of the top drivers of the Philippine economy in 2014, creating more than one million jobs and generating $18.9 billion in revenues. .

Outsourcing 40

Outsourcing Call Center BPO Business Process Outsourcing 40

SourceFit

JUNE 6, 2015

The Philippines remains a favorite destination for company-owned, outsourced contact centers, global in-house centers (GIC) and offshore captive centers. A report from global consultancy firm Everest Group says that although India accounts for 50 percent of all global in-house centers, companies are looking at alternative locations like the Philippines, Malaysia, Costa Rica, China and Malaysia to establish offshore captive centers or global in-house information technology and business process de

Call Center 40

Call Center Outsourcing Offshoring Retail 40

SourceFit

JUNE 4, 2015

The Philippine Senate has passed a measure creating an agency to support the information and communications technology (ICT) sector. The measure, called the Department of Information and Communications Technology (DICT) Act, will create the new agency if signed into law by President Aquino. The main goals of the proposed agency are to promote digital literacy and ICT expertise among Filipinos, improve the country’s competitiveness, and support outsourcing in the Philippines.

Outsourcing 40

Outsourcing Government BPO Accounting 40

SourceFit

JUNE 2, 2015

The International Monetary Fund (IMF) recently increased the Philippines’ gross domestic product (GDP) growth projection from 6.6 percent to 6.7 percent in 2015 due to higher public spending, lower commodity prices, strong export growth and strong private construction activity. . The IMF advised the Philippine government to increase investment and spending over the medium term, particularly on infrastructure and human capital.

Banking 40

Banking Offshoring Outsourcing Accounting 40

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

SourceFit

JUNE 1, 2015

Metro Manila is now one of the world’s top 30 megacities, thanks to a booming Philippine outsourcing industry, competitive population size and economic scale according to the recent Global City Commercial Attraction Index report. Real estate firm JLL said that the metro is on the rise as a competitive global city with a bright future. . According to JLL, one of the reasons for the city’s competitiveness is its population size and economic scale.

Outsourcing 40

Outsourcing BPO Research Accounting 40