Automation Anywhere
DECEMBER 31, 2020
The rapidly-changing environment brought on by the pandemic year forced many companies to accelerate their digital transformation plans and implement automation within their organizations—seemingly overnight. Now, as we head into 2021, the focus on reskilling and upskilling the workforce has become more urgent to accelerate the growth of automation within organizations.
SourceFit
DECEMBER 13, 2020
The Philippines BPO ( business process outsourcing ) industry is expected to perform better than the Philippine economy this year although the sector will not see revenue growth, according to a study commissioned by the IT and Business Process Association of the Philippines (IBPAP) to revise industry forecasts up to 2022. Philippines BPO Companies to Lose Zero Jobs Despite Pandemic.
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Jonajo Blog
DECEMBER 24, 2020
As the world continues to move toward greater technological advancements, only one thing is certain for businesses: you either keep up or get left behind. For that reason, many businesses are creating what is being called digital transformation strategies. These strategies will be used to form how the company moves forward and positions itself in the digital world.
Pure Moderation
DECEMBER 31, 2020
1. What is content moderator? A Content Moderator not only takes the responsibility of approving content but also makes sure that content is placed in the right category before getting it live on a website or an online platform. In other words, the content moderator evaluates and filers the submitted content of users to be in line with the content requirements and standards of a particular platform. 2.
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In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.
Avasant
DECEMBER 30, 2020
Digital. The post Avasant Featured in CIO Insight: Corporate Cybersecurity Defenses Outgunned by Cybercriminals appeared first on Avasant.
Velocity Global
DECEMBER 23, 2020
The global economy was thrown into disarray in 2020, exposing critical supply chain vulnerabilities and causing businesses to rethink strategies. According to a recent Accenture report, 94% of Fortune 1000 companies said the pandemic led to supply chain disruptions, while 75% said COVID-19 negatively affects their businesses. To overcome these challenges, companies explore new ways to mitigate risk and reduce operational costs.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Blue Ocean
DECEMBER 21, 2020
Have you ever been more ready to end a calendar year? In our world of customer care, empathy has always been the cornerstone, the key to happy customers and happy clients. When 2020 came along and turned the world upside down, empathy became simply priceless. Impacted by the pandemic, unemployment, health issues, wildfires, lockdowns, and endless other challenges, customers needed a point of human connection more than ever before.
Working Solutions Outsourcing
DECEMBER 16, 2020
This year has been tough on businesses large and small. From retail to healthcare to food service, we have experienced plenty that could be catastrophic to any businesses. Here are some tips to help us all get through this time.
3Pillar Global
DECEMBER 10, 2020
How AI is Used in Finance & Banking. Artificial intelligence (AI) plays a critical role in nearly every industry–retail, marketing, manufacturing, healthcare, the list goes on. However, some of the most game-changing benefits of AI are specific to the financial services sector. The finance and banking industry has seen its fair share of ups and downs throughout the years–from the Great Depression to the 2008 housing crisis, and most recently, COVID-19–and dealt with issues
Avasant
DECEMBER 23, 2020
Press Releases. Redesigning Business Processes With AI And Automation. The post Redesigning Business Processes With AI And Automation appeared first on Avasant.
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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive
Velocity Global
DECEMBER 21, 2020
For HR teams managing international employees, staying on top of holiday bonus payments is critical. Bonus laws differ from country to country, presenting compliance risks for companies that fail to understand individual requirements. Although not every country’s federal law mandates that companies pay bonuses, HR teams must stay vigilant in every market.
Automation Anywhere
DECEMBER 14, 2020
Healthcare’s digital transformation includes multiple potential applications of automation. Which of these are generating the most interest? Attended automation The healthcare workforce is a unique population. Healthcare requires a great deal of specialized training, knowledge, and experience. In the past, Robotic Process Automation (RPA) in healthcare has meant the automation of back-office processes in paperwork-intensive areas such as finance & accounting and HR.
Pure Moderation
DECEMBER 9, 2020
1. Live Chat Agents With nearly 75% of live chat users rating their satisfaction as ‘high’, live chat support has been becoming the most preferred customer support channel used by customers, particularly among Millennials. The live chat service enables your customers will expect to provide the answers that they seek 24/7, 365 days a year. That is the reason why live chat support is used in a lot of businesses to provide real-time answers to customer inquiries.
SirionLabs
DECEMBER 9, 2020
In an ideal world, the need for a contract would perhaps be non-existent. That will not happen in our lifetime, and contracts will have a fundamental role across civil, private, and even inter-planetary deals (e.g. Mars and Moon exploration related contracts at NASA ). Many insightful discussions with one of my mentors ( Mark Voytek , Chief Customer Officer, SirionLabs) have led me to delve into the true purpose of a contract.
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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.
Working Solutions Outsourcing
DECEMBER 8, 2020
In reading about the recent passing of Tony Hsieh, two words come to mind—milestones and touchstones.
Avasant
DECEMBER 23, 2020
Press Releases. Transforming The Customer Experience During Covid-19 And Beyond. Los Angeles, December, 2020. The pandemic resulted in changing consumer behaviors with a significant uptick in the use of digital services. As new digital channels emerge, multiple technologies and trends are reshaping the customer experience (CX). The increased emphasis on data, personalization, and multichannel communication requires that enterprises focus on trust, empathy, and replicating the offline experience
Velocity Global
DECEMBER 14, 2020
Denver, Colo., December 14, 2020 —. 15-year veteran named vice president of Global Payroll and Product Strategy. Birch to streamline and scale payroll in more than 185 countries. Velocity Global , the leading provider of global expansion solutions, today announced global payroll veteran, Jim Birch, as vice president of Global Payroll and Product Strategy.
Automation Anywhere
DECEMBER 23, 2020
If you’re like many businesspeople, you spend more than 40% of your day on manual administrative tasks. Imagine if those tasks could be automated—accelerating your work, increasing your productivity, and freeing you for tasks that actually require your expertise. With Robotic Process Automation (RPA), software bots can be created to automate your manual, tedious tasks and work non-stop with 100% accuracy.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Safeguard Global
DECEMBER 7, 2020
After a tortuous path, Brexit was finally implemented when the United Kingdom left the European Union on January 31, 2020. As the transition period commenced, the COVID-19 pandemic and resulting economic uncertainty took everyone by surprise and dominated business leaders’ attention throughout 2020. But with the Brexit transition period ending on December 31, 2020, it’s time to look carefully at the post-Brexit impact on U.K. businesses that employ EU citizens.
SirionLabs
DECEMBER 9, 2020
In an ideal world, the need for a contract would perhaps be non-existent. That will not happen in our lifetime, and contracts will have a fundamental role across civil, private, and even inter-planetary deals (e.g. Mars and Moon exploration related contracts at NASA ). Many insightful discussions with one of my mentors ( Mark Voytek , Chief Customer Officer, SirionLabs) have led me to delve into the true purpose of a contract.
Chazey Partners
DECEMBER 2, 2020
[Colombia – December 2020] – Chazey Partners, a leading management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), congratulates its new-hire, Melissa Acosta, on … Chazey Partners and COVID19: a New Staff’s Impression Read More ». The post Chazey Partners and COVID19: a New Staff’s Impression appeared first on Chazey Partners.
Avasant
DECEMBER 21, 2020
Press Releases. Service Providers Helping More Firms Cash In On Digital Finance Transformation. Los Angeles, December, 2020. COVID-19 has revealed that many enterprises need to shift from in-house finance and accounting (F&A) process management to outsourcing it to F&A service providers. Technology is less and less being treated in a siloed manner, and instead it has now become an integral part of operations.
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Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Velocity Global
DECEMBER 11, 2020
In early November, California’s voters passed Proposition 22 by a 58% to 42% margin. Proposition 22 exempts employers in certain industries from California’s AB-5 legislation, which sets strict standards for independent contractor classification. Read on to find out what’s changed and what it all means for California employers who engage independent contractors. .
Automation Anywhere
DECEMBER 9, 2020
It’s always been important for businesses to have governance and best practices to operate at peak efficiency. This is exactly what a project management office (PMO) is all about. It is a group designed to set and enforce high standards for managing projects across an organization. Every company seeking to operate at a high level needs a PMO to thrive in an ever-growing competitive professional environment.
Customer Serv Outsource Smarter
DECEMBER 2, 2020
The South African call center and business process outsourcing (BPO) market has emerged as a leading global destination for English-speaking and bilingual call center services. For more than a decade, South Africa’s outsourcing sector has earned prestigious awards and recognition year after year for high-quality human talent with exceptional language skills and emotional intelligence — prized capabilities for handling today’s increasingly complex customer service and support transactions.
SirionLabs
DECEMBER 2, 2020
SirionLabs Ranked as One of the Fastest Growing Companies in North America on Deloitte’s 2020 Technology Fast 500. SirionLabs is honored to be named on Deloitte’s 2020 Technology Fast 500 list, a ranking of the fastest growing companies in North America. SirionLabs grew 326% during the assessment period between 2016 and 2019. SirionLabs’ accelerated growth is attributed to its unique ability to deliver advanced AI-powered CLM technology with unmatched ease of use.
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Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
comeMakeit
DECEMBER 1, 2020
Introduction In the age of digital world, with the advent of emerging technologies, the amount of data being generated from an enterprise operation is increasing rapidly. This phenomenon of rapid and huge data arriving out of an enterprise eco-system requires new methods of data handling. This paper elucidates cloud computing methodologies while developing and nurturing data warehouse platform, enabling to make use of the data, and transforming an enterprise into ‘Data Driven Decision Making’ en
Avasant
DECEMBER 18, 2020
Press Releases. Hybrid Cloud: Centerpiece To It Modernization Los Angeles, December 18, 2020. Cloud has progressed from the simple migration of infrastructure and applications to a tool which improves application performance and achieves cost optimization. Hybrid cloud, in particular, is an enabler of business transformation. Hybrid cloud allows enterprises, especially in highly regulated industries, to satisfy on-premises requirements and leverage hyperscaler services from their own data center
Velocity Global
DECEMBER 10, 2020
The world significantly increased its technology use in 2020, with many in-person activities shifting to the virtual arena. From the rise in telehealth services to an increase in e-commerce, people worldwide now spend more time than ever interacting virtually. For companies, this shift creates enormous potential to reach new customers and take business operations online.
Automation Anywhere
DECEMBER 10, 2020
As Robotic Process Automation (RPA) is shifting to the cloud, different types of cloud are emerging. Understanding the subtle nuances can make all the difference when making an investment in RPA-as-a-Service for your organization. This blog will describe cloud service terminology that is commonly used today to help you make the best decision. The importance of cloud-native The term cloud-native is used to describe products or applications that are specifically designed for the cloud and to lever
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HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?
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