https://www.hcmworks.com/blog

AUGUST 4, 2020

Your vendors are critical to the success of your company. They drive new growth within your industry and ensure your able to achieve revenue and profit goals. T hey are at the heart of many of your organization’s processes and activities. However, you might not consider how important it is to effectively manage your relationships with them. In the past, procurement was simply the department that bought goods and services.

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Velocity Global

AUGUST 28, 2020

The best HR leaders know that employee benefits are critical in attracting and retaining top talent. In fact, many employees consider benefits as their top priority when choosing where to work – more important than even a salary. While many companies in the United States offer competitive employee benefits packages, top HR leaders optimize their offerings by emulating peers from around the globe.

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Jonajo Blog

AUGUST 21, 2020

In the current state of the world the job market is more competitive than ever. Many companies have had to implement hiring freezes or even let employees go. With so few available positions, the job market is truly a jungle. Thus, it is critical to make your resume stand out from the crowd. But how do you do that? One way is with on the job training.

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Sourcing Advisors Group

AUGUST 20, 2020

If you’ve spent any time at all around Procurement professionals, then you’ve likely heard about Tail Spend Sourcing. There are numerous consultants, technology providers, outsourcing providers and even some Procurement Leaders singing its praises. That’s unfortunate. Organizations pursuing Tail Spend Sourcing are explicitly communicating that they’ve given up on managing 60%+ of their supplier base, and perhaps more importantly, that they are willing to violate ‘So

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Sourcing Banking Outsourcing Efficiency 52

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

Magellan Solutions

AUGUST 17, 2020

Staying on top is a bit difficult in this digital age as the competition is increasing and becoming more intense. With all the advertisements people see on the internet every day, customers can easily jump from your brand to another if you don’t have strong customer retention strategies. . To make your business thrive, you need to take care of one of the most important assets — your customers.

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SEBPO

AUGUST 12, 2020

Kevin Kochan | CEO, SEBPO PRESS RELEASE. FOR IMMEDIATE RELEASE. SEBPO Earns Spot on Inc. 5000 on Nation’s Fastest Growing Private Companies List for Sixth Time. Marlton, NJ – SEBPO is pleased to announce that it was recognized on the Inc. 5000 List of the Nation’s Fastest Growing Private Companies for 2020. This is the sixth time that the Company has been honored with this distinction.

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Velocity Global

AUGUST 25, 2020

Denver, Colo., August 25, 2020 —. Leading analyst firm points to comprehensive Global Employer of Record offerings in 185 countries. Reports strong organic growth and longevity of privately owned industry pioneer. Velocity Global ‘People First’ approach supported by modern tech platform. Leading analyst firm NelsonHall highlighted the strengths of Velocity Global as a market leader in a new analysis of Global Employer of Record providers.

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Future of Digital Sourcing Nearshoring

AUGUST 2, 2020

Flattening the Global Sprawl and New Drivers to Nearshoring. Related news: Direct Sourcing and Digital Transformation of Contingent Labor Programs A Wall Street Journal article recently posed an interesting question: “Is the world likely to become less flat because of the pandemic?” According to the article, while globalization was the growing trend in the early part of the new century, key drivers such as rising offshore costs, localization and a shift toward services delivery has b

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Sourcing Advisors Group

AUGUST 10, 2020

Not only is Price important, but it is THE most important factor. It is the ONLY way we quantify and dispassionately measure results – particularly so for Procurement and Strategic Sourcing results. Price is King is as true for corporate Procurement, as it is in our personal lives. Price is king in our personal lives. From our own personal perspective, the truism that ‘Price is King’ is as obvious as the nose on your face.

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Magellan Solutions

AUGUST 17, 2020

These days outsourcing healthcare call center services is a necessity. It’s the bare minimum for patients who expect healthcare providers to be efficient and attentive. It isn’t only limited to direct patient interactions. It also covers the usual initial touchpoint of most hospital visits — communication via phone call. However, managing calls also presents a challenge, especially in the increasing demand for telehealth and telemedicine services.

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

SEBPO

AUGUST 7, 2020

Thanks for your interest in SEBPO’s digital advertising services. SEBPO is a leading global outsourcing partner to many of the world’s largest advertising, media and tech companies. We specialize in ad operations , creative services, quality assurance and data solutions. SEBPO offers industry expertise and process governance so organizations can scale, innovate and control costs.

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https://www.hcmworks.com/blog

AUGUST 27, 2020

This year has been a tough one for businesses around the world, and for the employees that work for them. Employers have had to make difficult choices about their workforce, and employees have been forced to look for new ways to work from home. With a large number of employees being laid off and the majority of organizations still adopting entirely work-from-home business models, there’s a new wave of highly talented and skilled workers that can be hired on a contingent basis.

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Velocity Global

AUGUST 21, 2020

The global recession caused by the COVID-19 pandemic is rapidly approaching the half-year mark, and the outlook for economic recovery in the United States remains uncertain. With the long-term financial impact of this downturn unclear, it’s natural to turn to the past for answers. Can the lessons learned during the Great Recession tell us how to successfully emerge from the COVID-19 recession?

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https://www.hcmworks.com/blog

AUGUST 13, 2020

The transition to remote work was considered the future last year, but it’s now the present. Companies across North America have embraced work-from-home strategies, while at the same time continued to allow some employees to work from the office.

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Resource Optimizing

Velocity Global

AUGUST 19, 2020

Before expanding your business into new territories, you must consider how your business will maintain compliance in your target markets. The first step to compliance is establishing a legal presence in your new market. There are many ways to do this, such as setting up an entity, hiring foreign independent contractors, or utilizing other global hiring solutions.

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Global Hiring Payroll Manufacturing Regulations 52

Magellan Solutions

AUGUST 17, 2020

Technological advances gave way to the proliferation of new modes of communication. For businesses, these new channels mean new ways to respond to customers and improve customer relationships. Among these new mediums of customer communication, customer service and customer support emails have become one of the most popular. What is email customer service?

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Magellan Solutions

AUGUST 17, 2020

A call center is crucial to the success of any business. The performance of your call center can make or break your relationship with customers. In turn, it also greatly affects the profitability of your business. So, whether you take calls in-house or outsource a call center service provider, you need to know how to do it best. . The business process outsourcing (BPO) industry is vast, and it is still growing.

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Magellan Solutions

AUGUST 14, 2020

Online shopping has become a huge part of the new normal. Consumers purchase through e-commerce sites while more and more entrepreneurs start offering their products online. Amid all these, the need for efficient and effective customer support remains constant. While customer support is essential in the traditional setting, its role becomes more crucial in e-commerce.

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Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

Magellan Solutions

AUGUST 13, 2020

Phone answering is one of the main channels that businesses use to provide customer service. Here, customer service representatives are put in charge of incoming calls, and resolve any concern or queries from the callers in real time. While some business owners choose to set up their own in-house call center, a lot of other businesses choose to outsource call answering to a third-party service provider.

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E-Commerce Outsourcing Call Center Customer Service 52

Magellan Solutions

AUGUST 13, 2020

Phone answering is one of the main channels that businesses use to provide customer service. Here, customer service representatives are put in charge of incoming calls, and resolve any concern or queries from the callers in real time. While some business owners choose to set up their own in-house call center, a lot of other businesses choose to outsource call answering to a third-party service provider.

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E-Commerce Outsourcing Call Center Customer Service 52

Velocity Global

AUGUST 10, 2020

This article was originally published on Recruiter.com. Businesses, communities, and even entire regions of the world are cautiously peeking out from pandemic-imposed isolation, looking for any and all signs of normalcy. Indicators are visible and businesses are beginning to open up, intent on reaching goals and moving forward — albeit in a brand new economic and social environment.

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Velocity Global

AUGUST 7, 2020

At the beginning of the COVID-19 pandemic, many companies encouraged or required their employees to work remotely to help stop the spread of the virus. As the pandemic continues, many business leaders understand that this “new normal” is here to stay, and for some employees, working remotely is a challenge. Managers and leaders must look for a way to allow workers back into the office again while prioritizing employee health and maintaining compliance with local regulations.

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Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Magellan Solutions

AUGUST 19, 2020

According to a survey by Harris interactive , 75% of customers feel that it takes too long for them to get in touch with a customer service representative. Fortunately, live chat support can solve this issue. Outsourcing your live chat support from a reliable company lessens the risk of losing 75% of your market. Customer queries will be instantly answered by a live representative, who can ensure customer satisfaction.

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E-Commerce Outsourcing Customer Service Retail 52

Magellan Solutions

AUGUST 17, 2020

The outsourcing industry is constantly growing with more businesses globally utilizing it. Companies from Western countries, UK, Australia, and many more commonly seek help from the top outsourcing destinations in Asia. Why? Because it is a hassle-free and cost-efficient process. However, it still depends as different outsourcing destinations also deliver different impacts and results.

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