May, 2021

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How to Maintain Employee Engagement When Working Remotely

Immedus

Prior to the pandemic, remote working was definitely “a thing” but not on the scale we’ve all experienced for more than a year. Then the lockdowns began, and circumstances changed swiftly and dramatically. Suddenly everyone was working from home, their commute replaced with a stroll into the living room and their colleagues now family and the occasional, and in some instances, celebrated, dog or cat.

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How to Become an Software Testing Automation Engineer

Unosquare

Have you ever wondered what the career ladder looks like for a software testing automation engineer? Despite the growth in this space, this is a common question. Leaders and aspiring employees alike can find it challenging to determine what steps to follow to create this career path. This article will break down everything you need to know about the career track to get to automation quality assurance.

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6 HR Processes Ripe for Intelligent Automation

Automation Anywhere

Your human resources department (HR) is more than ready for an automation overhaul. HR professionals are overwhelmed with paperwork. Much of it is rife with red tape because of compliance mandates regarding employment law and all the personally identifiable information (PII) that is routinely collected and stored. Everything has to be signed, dated, completed, and securely filed.

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Reasons to rethink handwritten thank you letters

Talent Management Strategy

I regularly observe career coaches and recruiters encouraging candidates to send handwritten thank you letters to their interviewers. I have even seen hiring managers say that receipt of a thank you note is part of their decision making process and they judge candidates negatively for failing to comply. In some cases they even cut candidates… The post Reasons to rethink handwritten thank you letters appeared first on Dorothy Dalton.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Free Yourself and Your Accounting From App Fatigue

inDinero

Often, app fatigue gets pigeon-holed as a consumer problem. Sinform’s latest review of mobile app usage reveals that the average person has 40 apps downloaded to their phone and uses 18 of them regularly. The rapid advancement of accounting software has led to the underutilization of resources. Not knowing how effectively accounting uses software (on-premises or in the cloud) is a costly business ops issue that your chief financial officer should monitor across the organization, especially in ac

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What You Need to Know from ServiceNow's Knowledge21

V-Soft Consulting

Over eight days, ServiceNow packed more than 500 sessions, keynotes, and workshops into the digital Knowledge 2021 experience. Here are the top themes and updates we are excited about. The new phrase "let's workflow it" was shared many times, acknowledging the company's ability to solve any problem — from vaccine distribution to bank loan automation — by breaking down the process and rebuilding to a more streamlined and automated workflow that ultimately makes life easier and more efficient for

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Nearshore Software Development Outsourcing for Growth & Digital Transformation

Unosquare

Digital transformation is crucial to the survival and growth of businesses because of the ever-changing and competitive landscape that all organizations need to contend with. However, when you don’t have the talent in place to support these efforts, transformation and modernization efforts can be a struggle. Nearshore staff augmentation can support and accelerate capacity for the development of your project's backlog and increase the quality of your delivery.

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The Advantages of RPA in the Cloud

Automation Anywhere

Robotic Process Automation (RPA) is maturing now to the point where companies want the option of deploying it in the cloud. As IT Central Station members who use Automation Anywhere report, the cloud can be advantageous for RPA because it provides the flexibility and scalability that suit many automation strategies. Cloud use cases IT Central Station community is putting cloud-based RPA to work across a wide range of use cases.

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Recruitment Analytics to Improve the Hiring Process

Serigor Inc

A recruitment analytics system can save you lots of headaches as an employer. If you are worried about acquiring the best talent, in and out of new employees, or retaining the existing talent, this tool can bring the best solutions forward. Here learn how recruitment analytics can improve the hiring process. Helps to Find the Right Talent: Analytics and data help companies to find the best potential candidates right from the first stage of hiring.

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The R&D Tax Credit and Payroll-Tax Offset Swirl: It’s A Tax Treat for Qualified Small Businesses

inDinero

Did you know your business could qualify for a ‘sweet’ tax credit. Does your startup or small business spend money on trial-and-error activities to create a new product or improve a process? If that sounds like your business, the R&D tax credit and the payroll tax offset should absolutely be part of your tax strategy. The R&D tax credit wasn’t always available to small businesses.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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8 Reasons Why Businesses Should be Using a Customer Service Chatbot

V-Soft Consulting

Enterprise chatbots are revolutionizing businesses worldwide by transforming the way businesses communicate with customers in resolving their issues. Specifically, in the age of experience-as-an-economy, AI-powered chatbots with the ability to offer personalized interaction experiences, are offering innovative solutions to influence customer experience and build a valuable brand reputation.

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SEO for Blogging: Why Your Website Needs a Blog

Jonajo Blog

If you are starting a business and are looking to get your name out there, there is no better way than Search Engine Optimization (SEO). SEO is a simple and effective practice that can drive customers to your webpage. If you don’t already know what SEO is, that is perfectly fine. Today I will give you a quick definition of SEO, tell you why it is important and tell you why a blog can help.

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Pre-employment screening vs re-screening: What employers need to know

Neeyamo

Things change, so do people. Over time, employees could become subject to substance abuse, fall into the dungeon of addiction, or commit a crime. Would an employer’s only option be to wait and have the dark side of the bubble rise to the surface? No. Organizations today have begun implanting re-screening as part of their global background screening policy to avoid just that.

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Humans and Bots—a Dynamic Duo for Cybersecurity

Automation Anywhere

Cyber attackers can be formidable villains: agile, quick, persistent—always looking for vulnerabilities in enterprises and exploring new possibilities in terms of attack vectors. If your company hopes to defeat them and protect your data , pocketbook, and reputation, consider a team effort of humans and bots. Traditionally, cybersecurity has fallen on humans to handle.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Identifying Your Customer Care Formula To Maximize Your Customers’ Experience

Transparent BPO Outsourcing

Economic Cycles Can Predict the Typical Customer Service Gap By Scott Newman, CEO, Transparent BPO With tireless regularity, the customer care sector is undergoing its predictable feeding frenzy. Once every decade, large, global corporations with thousands of agents spread throughout countless time zones consume smaller, midsized customer care providers.

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The Difference Between Offshoring and Outsourcing

AS White Global

Even though more and more businesses across the world are engaging in offshoring and outsourcing, many people use these terms interchangeably, unaware that there are distinct differences between the two. As an offshore solutions provider in the industry for almost a decade, we discuss these two models to our potential clients so they can determine which one will work best for their business. .

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Ways RPA Improves Efficiency of GRC Activities

V-Soft Consulting

Automation transforms legacy processes and drives digital transformation. To drive automation efforts, RPA has been a main strategy for many business functions to drive efficiency at optimal costs. One such critical business function is Governance, Risk, and Compliance (GRC). The Enterprise Governance, Risk Management, and Compliance Market was valued at $31.95 billion in 2020 and is projected to reach $71.56 billion by 2027, according to GlobalNewsWire.

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Digital Transformation: A Roadmap for Success

WebCreek

Digital Transformation might seem to be a newly trending topic, but it began to emerge in the early 1990s, with the widespread adoption of the personal computer, the digitalization of data, and the advancement of computing processors. By 2019, however, Digital Transformation had become the number one priority of IT initiatives worldwide. And the number of companies participating in the change is only expected to increase, with spending on Digital Transformation set to reach $2.3 trillion globall

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Egypt Payroll Outsourcing Alert

Mercans

Egypt – Comprehensive Health Insurance Law No. 2 for 2018. Mercans, a leading Egypt payroll outsourcing , PEO/GEO , employee leasing , recruitment and BPO services provider , has published a new Egypt payroll outsourcing alert. Subscribe to Mercans’ Egypt payroll outsourcing alerts to ensure that you are always up-to-date with the latest regulatory changes in Egypt labor and payroll compliance requirements.

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Is Your RPA Infrastructure Slowing You Down?

Automation Anywhere

As enterprises have accelerated their shift to the cloud and digital transformation, so have all major enterprise software categories that were historically on-premises technologies. This acceleration includes the shift from legacy Robotic Process Automation (RPA) to RPA-as-a-Service or RPA in the cloud. Digitization, automation, and cloud make up core pillars of digital transformation.

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Best Remote Monitoring Tools for Tracking Staff Productivity

Eclaro

One notable benefit that the COVID-19 pandemic has brought to organizations globally is the renewed enthusiasm for remote work. Millions of personnel now work from the comfort of their homes to avoid consignation. Even organizations that once hesitated to take the vital step now acknowledge that telecommuters are more efficient and productive, after all.

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How communication styles trigger interview bias

Talent Management Strategy

“Facts tell stories sell” is a piece of marketing and personal branding advice I see almost daily on social media, especially targeting job seekers. Like a lot of bumper sticker homilies, it can work some of the time, but it doesn’t work all of the time. Why? Because it lacks nuance, a topic which is… The post How communication styles trigger interview bias appeared first on Dorothy Dalton.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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This One Technique Can Ensure Your RPA Implementation is Successful

V-Soft Consulting

So you've heard a lot about the many benefits of RPA, and you want in, but you don't know which processes would be the best to automate first. Which manual processes are costing you the most money and time, frustrating employees, and the lowest hanging fruit for automation? And the big question: Which RPA automation project will give you the best ROI?

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Open Access BPO Invests $20 Million to Expand Taipei Knowledge Process Outsourcing Facility

OpenAccess BPO

TAIPEI, Taiwan, May 5, 2021 — Multinational business process outsourcing (BPO) firm, Open Access BPO, announced its investment to expand its multilingual knowledge process outsourcing (KPO) and call operations. The investment adds a new Taiwan office. The global outsourcing firm has facilities in China, the Philippines, and its US headquarters in Las Vegas, Nevada.

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Better forecasting is here: Get to know IBM’s Hybrid Cloud strategy

IBM Business Partners

Whether inclement weather or a wildly fluctuating economy, planning for the future is heavily dependent on understanding a complex interplay of factors. Every business craves a crystal ball, but to predict and shape future outcomes, enterprises need to successfully collect, organize and analyze their data—which is a challenge that most companies struggle to do or do well.

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Accelerate Development and Scaling with Low Code/No Code

Automation Anywhere

If you were technically minded as a kid, you might have gotten one of those electronics kits for your birthday that had wires, transistors, resistors, and other electronic components embedded in blocks. To make a functioning doorbell or lie detector or AM radio, you didn’t have to be trained in advanced circuit design or spend hours or days mapping out and testing your circuits and components.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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How to Improve Visibility by Optimizing your Accounts Payable Process

IPS

Today's increasingly competitive business environment requires fast decision-making.

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Video – International hiring: understanding the basic solutions

UnaTerra

Recorded on 6th April 2021. (UnaTerra regularly hosts webinars on. Read more. The post Video – International hiring: understanding the basic solutions appeared first on UnaTerra.

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Why Should You Outsource Sales Calls?

Magellan Solutions

Why should you outsource outbound sales calls with us? . As one of the best providers in the country, we offer competitive outbound call center pricing. We also have years of experience to ensure we know what we are doing. And because we have mastered our craft, we can help you set up a more customized approach that suits your liking. A lot of new firms today all look nice.

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The impact of AI and data on the manufacturing industry – from promise to reality

Quint

Technological advances are driving the manufacturing industry into the next phase of its development: Industry 4.0. Innovative AI, machine learning and IoT solutions can now predict when machine maintenance will be needed, improve organizational efficiency and minimize operational risks and costs. Partly due to the large amount of available data, this is all becoming easier and easier.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.