September, 2023

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AI will destroy outsourcing…or will it?

Intelligent Sourcing

Search engines are integrating it. Some writers are striking because of it. Recently, few topics have garnered as much attention as artificial intelligence. With the introduction of new AI platforms, many people are worried about how this technology will affect their jobs. In fact, some are even wondering if AI will eventually replace ALL human-led […] The post AI will destroy outsourcing…or will it?

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Restoring Global Growth Will Be Challenging

The Global Small Business Blog

©iStock/1st Step The coming downturn is not inevitable, but restoring global growth will be extremely challenging. The IMF’s World Economic Outlook and Global Financial Stability Report suggest a difficult road ahead, warning that “the fog around the world economic outlook has thickened.” The rapid succession of large interest-rate hikes by the U.S.

Banking 268
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Navigating Growth: CFO Services for Startups and Outsourced Solutions

inDinero

Embarking on the entrepreneurial journey, startups find themselves in need of specialized financial guidance. At indinero, we stand as a beacon of excellence, offering fractional CFO services for startups and a range of outsourced CFO solutions for startups, ensuring your venture’s financial foundation is as innovative as your business idea. However, securing a star-studded lineup of C-suite executives to propel and manage a startup toward greatness isn’t cheap.

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A Guide To Analyse Payroll Challenges Faced by Small and Medium Organizations

Paysquare

At the starting of the previous fiscal year, companies were moved to remote working and every employee started adjusting to the work-from-home office culture. Today, this culture has become commonplace and now we are more comfortable in this environment; (only until the pandemic subsides and offices reopen). However, in between this chaos, a series of organizations faced issues with payroll.

Payroll 95
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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Generative AI: Meet your partner in customer service

IBM Services

Brands that deliver an excellent customer experience (CX) will always be more resilient than those that don’t. Giving our customers personalized support at every stage of their journey is proven to earn their longtime loyalty—and keep them from switching to a competitor. The challenge, however, is that many teams operate in siloes that inhibit them from applying their customer insights in meaningful ways.

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Mainframe and the cloud? It’s easy with open source

IBM Business Partners

This is part four in a five-part series on mainframe modernization. The secret to mainstreaming the mainframe into today’s modern, cloud-centric IT environments is to make the experience of working with the mainframe like the experience of working off the mainframe—especially the developer experience (DX). Historically, working on the mainframe was an entirely different experience from the distributed world.

Sourcing 120

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8th Annual Global Small Business Forum 10/20/23

The Global Small Business Blog

©2023 Global TradeSource, Ltd. All rights reserved. ? ? ? Let's take on the world 10/20/23! ? ? ? Registration is OPEN for our 8th Annual Global Small Business Forum ( [link] ) brought to you by lead sponsor Associated Bank and hosted by Foley Lardner. Full disclosure: I [Laurel Delaney] serve as the Director for the Forum. We can't wait to see you Friday, October 20 from 8:00 AM CT – 11:30 AM CT.

Banking 248
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Data – The Lifeblood of Intelligence Automation

Perficient Digital Transformation

With all the hype around artificial intelligence (AI), AI can feel complicated, distant, or foreign. But guess what? It’s not new news and it doesn’t need to be complicated; it’s just a revolution of how we leverage data! Let’s take a quick dive into the data-driven universe of AI (i.e., intelligence automation). This article breaks down how data powers intelligence automation.

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Solving Retail Industry Challenges with Data Lakes

V-Soft Consulting

In the fast-paced world of retail, the industry is leaning towards harnessing the power of data and other related techniques. Why? The retail industry faces an array of challenges from consistent market trends and customer preferences to on-site issues with inventory management and supply chain optimization. There fore, Data L akes have emerged as a powerful tool to overcome the challenges faced by the retail industry.

Retail 111
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Data is essential: Building an effective generative AI marketing strategy

IBM Services

Generative AI is powering a new world of creative, customized communications, allowing marketing teams to deliver greater personalization at scale and meet today’s high customer expectations. The potential of this powerful new tool spans the entire end-to-end marketing process, from internal communications and productivity to customer-facing channels and product support.

Marketing 119
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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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How can AI help media companies overcome their biggest challenges?

3Pillar Global

Artificial intelligence, or AI, has long been part of the cultural conversation, often as a theme for science fiction. However, AI has truly reached a tipping point recently with the accessibility and widespread adoption of applications like ChatGPT, Bing, Bard, Midjourney, and DALL-E. As these platforms catch on with consumers, many businesses are wondering how they can leverage AI within their strategies.

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Hackett: Generative AI Will Drive Profound Reductions In SG&A Cost and Staffing — Up to 40% Over the Next Five to Seven Years

The Hackett Group

Hackett Also Launches Two New Solutions Offerings to Help Clients Understand the Impact of Artificial Intelligence Miami, FL — September 21, 2023 — Generative artificial intelligence (AI) technologies will have a profound potential impact on selling, general and administrative (SG&A) costs and staffing, enabling reductions of up to 40% over the next five to seven years, according to new research from The Hackett Group , Inc.

Advisory 105
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Today in Global Small Business: Leveraging the IoT For Exponential Global Growth

The Global Small Business Blog

©iStock/ipopba What's affecting me, my clients, my colleagues and other global small business owners: Global expansion offers businesses leveraging the Internet of Things (IoT) the potential for exponential global growth , enhanced market reach, and a broader customer base. Secretary Blinken announced New Zealand as the latest donor partner to join the Global Equality Fund (GEF), protecting human rights with a new international partner.

Marketing 239
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Keeping your own XM Cloud repository in sync with official XM Cloud starter kit template

Perficient Digital Transformation

XM Cloud is a live evolving platform – the development team releases new base images almost on a weekly basis, and new features are coming to the product regularly, which gets reflected in the underlying dependencies, as well as public starter kit templates such as XM Cloud Foundation Head Starter Kit. At the same time XM Cloud professionals and enthusiasts and of course – the partners, are building their own starter kits based on publicly available templates provided by Sitecore.

Sourcing 110
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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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How Data Governance Elevates Data Quality in Healthcare

V-Soft Consulting

Data is an invaluable asset in modern healthcare systems. It serves as the lifeblood of the industry, driving critical decisions, shaping patient outcomes, and influencing research and innovation. However, the quality and integrity of healthcare data must be good to ensure it can be used efficiently. This is where data governance steps in. In this blog, we'll explore the pivotal role data governance plays in ensuring data quality in healthcare.

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Generative AI as a catalyst for change in the telecommunications industry

IBM Services

Generative artificial intelligence (AI) burst into the mainstream in 2023, lighting a fire under businesses to integrate enterprise-grade versions into their processes. By 2024, 60% of C-suite executives are planning to pilot or operate generative AI in some way, indicating that generative AI’s public-facing platforms have awakened the world to its groundbreaking capabilities For Communications Service Providers (CSPs) and Network Equipment Providers (NEPs), in particular, generative AI ho

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Generative AI Applications Media Companies Can Use Now

3Pillar Global

It’s safe to say that everyone working in the media industry is aware of generative artificial intelligence (AI). As accessible platforms like ChatGPT have grown in popularity, they have spurred a number of reactions from those operating in media. Journalists and other content creators are anxious that AI could replace them , to the point where AI is one contributing factor to the dual writers’ and actors’ strikes halting Hollywood production.

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Introducing: ‘Scaling Beyond Borders’ — A report on building tech teams in the AI era

The Scalers

The release of GPT-3 and, more recently, GPT-4 — the most advanced artificial intelligence (AI) language model to date — marked the beginning of a new technological era. By then, CTOs, CIOs, and other IT decision-makers (ITDMs) began questioning how AI would redefine the future of building tech teams. With 35% of organisations worldwide having adopted AI and 44% working to embed AI into current applications and processes — according to the 2022 IBM Global AI Adoption Index — tech leaders are jus

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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EXIM Bank Opens Up New Opportunities for Global Traders

The Global Small Business Blog

©iStock/Iryna Imago Archana Sharma discovered EXIM bank at a trade show and it opened up new opportunities for her company [that is not mentioned in the article below]. I believe it is: AKAS – EXIM's Exporter of the Year in 2021. Back in her office, “I [Sharma] said, Hey, we can get credit insurance for exporting, so you know what? Next time let's tell them to buy $15,000 worth instead of $5,000 because we're going to give them insurance.

Banking 238
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Perficient Principal’s Articles on Composable Featured in CMS Wire

Perficient Digital Transformation

In the ever-evolving realm of digital transformation, staying ahead of the curve is paramount. This is where Composable Architecture steps in, reshaping the way businesses construct and manage their digital landscapes. We’re excited to introduce you to two illuminating articles recently featured on CMSWire.com, “The Heart of Composable Architecture,” and “Navigating the Long Tail of Composable in the Martech Landscape” Both articles were penned by Perficient’s own

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Streamlining Onboarding and Offboarding with RPA

V-Soft Consulting

In Today’s fast -paced business landscape , it is crucial to creat e efficient onboarding for new talent and smooth offboarding of departing employees. These HR processes are critical for maintaining productivity, security, and compliance within your organization. However , they come with their own set of challenges , which is why it is vital to improve HR processes.

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IBM TechXchange underscores the importance of AI skilling and partner innovation

IBM Services

Generative AI and large language models are poised to impact how we all access and use information. But as organizations race to adopt these new technologies for business, it requires a global ecosystem of partners with industry expertise to identify the right enterprise use-cases for AI and the technical skills to implement the technology. During TechXchange , IBM’s premier technical learning event in Las Vegas last week, IBM Partner Plus members including our Strategic Partners, reseller

Software 111
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Types of cyberthreats

IBM Business Partners

In the simplest sense, a cybersecurity threat, or cyberthreat, is an indication that a hacker or malicious actor is attempting to gain unauthorized access to a network for the purpose of launching a cyberattack. Cyberthreats can range from the obvious, such as an email from a foreign potentate offering a small fortune if you’ll just provide your bank account number, to the deviously stealthy, such as a line of malicious code that sneaks past cyberdefenses and lives on the network for month

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What is Inbound Telemarketing?

Magellan Solutions

Customer support is essential to building customer loyalty and enhancing customer experience. In fact, 84% of businesses that give importance to customer service tend to have an increase in revenue. However, attaining exceptional customer service is still a challenge for most businesses. Some focus their marketing efforts on reaching out to customers randomly to sell their products or services.

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Leveraging AI in the Global Supply Chain

The Global Small Business Blog

©iStock/metamorworks Organizations are using AI not only to collect more data but to utilize that data to reduce cost while improving efficiency and resiliency. They’re betting on AI optimizing operations from the global scale to the last mile. AI can take over some repetitive tasks that can be easily automated. But it doesn’t have intuition or common sense.

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Tough Conversations – Addressing Things Head On

Perficient Digital Transformation

I’ve always had an intrapreneurial spirit in the jobs I’ve held. In some roles, I have been given autonomy with the ability to set North Star goals and chase them. In other roles, I’ve found myself building up consensus and bubbling ideas upward. This has involved some tough conversations. If you’ve checked my other blog posts , I tend to focus on innovation , creativity , corporate culture , project management , and organizational change management.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Fraud Detection and Prevention with Data Analytics

V-Soft Consulting

Online fraud poses a significant challenge for businesses in every industry. Many businesses suffer every year due to fraudulent activities. So, why do hackers do what they do? Why do they hack into our systems? All frauds lead to one common target; Money, earning it through unethical and illegal practices.

Analytics 105
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Powering the future: The synergy of IBM and AWS partnership

IBM Services

We are in the midst of an AI revolution where organizations are seeking to leverage data for business transformation and harness generative AI and foundation models to boost productivity, innovate, enhance customer experiences, and gain a competitive edge. IBM and AWS have been working together since 2016 to provide secure, automated solutions for hybrid cloud environments.

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Unlocking Financial Excellence: The Comprehensive Guide to SaaS CFOs

inDinero

Dive into the world of SaaS CFOs and explore how they are reshaping financial business strategies, driving growth, and ensuring sustainability in the ever-evolving SaaS industry. And if you’re in need of Fractional CFO Services , you’ve come to the right place ! Introduction In the dynamic landscape of Software as a Service (SaaS), the role of a Chief Financial Officer (CFO) is pivotal.

Finance 98
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Telesales vs. Telemarketing: Optimizing Telephone Strategies for Business Success

Magellan Solutions

Telesales and telemarketing are important parts of selling and promoting products or services. When they work together, they can attract and keep customers, which is great for your organization’s success and making money. In 2019, telemarketing calls alone had a success rate of 8.21%. This shows how effective this strategy can be for growing a business.

Sales 98
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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.