31 West

NOVEMBER 23, 2023

With rapid technological advancements rolling ever onwards, IT outsourcing service providers need to remain ahead of the curve. The key is scrutinizing and adopting emerging data trends as early as possible. To adapt successfully, providers of IT service desk outsourcing in particular must recognize client needs that are shaped by these changes, identifying areas where they can add value or enhance their services.

Outsourcing 130

Outsourcing Service IT Outsourcing Analytics 130

Everest Group

NOVEMBER 15, 2023

Everest Group’s Strategic Engagement Reviews (SERs) reveal several key trends that hinder enterprises from realizing maximum value from business process services (BPS) contracts. As enterprises rethink their outsourcing strategies, reevaluate current contracts, and rebalance work, these findings are highly relevant. Read on for insights into the research.

Outsourcing 59

Outsourcing Government Banking Service 59

Intelligent Sourcing

NOVEMBER 14, 2023

In a world rapidly being reshaped by technological advancements, Artificial Intelligence (AI) outsourcing emerges as a pivotal player, steering businesses toward a future where decision-making is data-driven and operations seamlessly interweave technology and human expertise. AI outsourcing refers to delegating AI-related tasks and projects, such as machine learning, natural language processing, and robotic process automation, to […] The post How to Drive Business Growth Through AI Outsour

Robotics Process Automation 59

Robotics Process Automation Outsourcing Sourcing Automation 59

NoonDalton

NOVEMBER 29, 2023

Outsourcing operations to remote teams has become more than just a strategic choice—it’s a pivotal component of modern business practices. This shift, accelerated by technological advancements and a changing global economy, has opened doors to a myriad of opportunities for businesses of all sizes. Outsourcing to remote teams is not just a response to the demands of a globalized market, but a proactive step towards operational efficiency, innovation, and growth.

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Outsourcing Operations Outsourcing Out-Tasking Right-Sizing 52

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

Intugo

NOVEMBER 13, 2023

Guide to Staffing in Mexico: Choosing the Right Personnel Having quality employees is vital to the competitiveness and growth of any company. To achieve this, staffing in Mexico must be carried out with well-planned strategies. This involves investing in a company’s most valuable resource: human capital. Because this is the case, the process should be taken with seriousness.

Jobbing 59

Jobbing Out-Tasking Management Sourcing 59

The Global Small Business Blog

NOVEMBER 13, 2023

©iStock/Chris_Tefme What's affecting me, my clients, my colleagues and other global small business owners: Changing how we see the world in all its beauty and bizarreness. Kylie Jenner: from successful global beauty empire to soon to be fashion empire. Globalization is a funny thing, and McDonald’s today is a many-tentacled entity that morphs to fit the politics of the moment and the regions that franchises operate in.

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Everest Group

NOVEMBER 16, 2023

Collectively, these AI technology providers have raised over US$50 billion in total lifetime private funding, showcasing huge investor trust and growing importance of the technology. DALLAS, November 16, 2023 — Everest Group today released the inaugural edition of the “Everest Group Artificial Intelligence Top 50 ” (AI Top 50), a list of the world’s largest AI technology providers.

Marketing 144

Marketing Research Software Engineering 144

Redial

NOVEMBER 29, 2023

Since we started with a blast our offshore operations in Johannesburg, South Africa, this year, we have strengthened our outsourcing efforts and perspectives. Business leaders in different areas, like the financial and banking industry, increasingly turn to offshore investment to optimize their contact services. Outsourcing has become a strategic move, providing cost-effective solutions without compromising service quality.

Offshoring 130

Offshoring Banking Cybersecurity Regulations 130

Groove Technology

NOVEMBER 24, 2023

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. In the world of technology, IT outsourcing has been on the rise as companies seek to leverage specialized skills and resources from external providers. As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

IBM Services

NOVEMBER 6, 2023

Over the past decade, we’ve seen serverless computing take the cloud computing world by storm. Serverless is a cloud computing application development and execution model that enables developers to build and run application code without provisioning or managing servers or backend infrastructure. When developers first started using serverless technology, they were mostly only using it for Function-as-a-Service, or FaaS.

Engineering 119

Engineering Sourcing Flexibility Research 119

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The Global Small Business Blog

NOVEMBER 8, 2023

©iStock/Chinnapong Gain the tools to set your global virtual teams up for success as you work through the weekly modules of this free online program offered by Yale School of Management (SOM) Executive Education. Guided by Program Convener Amy Wrzesniewski, an expert in how people experience work and make meaning of their work in challenging contexts, you’ll focus on the opportunities and challenges that global, virtual teams present.

Collaborations 261

Collaborations Design Management 261

31 West

NOVEMBER 29, 2023

In the digital era, where the internet is a central pillar of our daily lives, the importance of cybersecurity in modern web design has never been more crucial. Websites are not just digital storefronts or platforms for content; they are vital assets that require robust protection. As the first line of defense against an ever-evolving landscape of cyber threats, a well-designed website must integrate security at its core.

Cybersecurity 130

Cybersecurity Design E-Commerce Software 130

Perficient Digital Transformation

NOVEMBER 29, 2023

The Core of Efficiency: Choosing the Right ERP Choosing the right Enterprise Resource Planning (ERP) system is critical for ensuring optimal efficiency and future growth of your business. It is important to choose a system that seamlessly integrates with your unique processes and objectives, acting as the driving force behind your business operations.

Finance 115

Finance Efficiency Manufacturing Automation 115

Redial

NOVEMBER 8, 2023

You are about to outsource, and choosing the right location for your contact center operations can make all the difference. At Redial, we’ve always recognized the importance of selecting the perfect site for our offices. In this blog, we’ll share our experience as a contact center company and shed light on the crucial elements we evaluate to determine new site locations, all while highlighting our commitment to positively impacting communities and job generation.

Outsourcing 130

Outsourcing Labor Costs Jobbing Outsourcing Operations 130

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Resource Optimizing

Groove Technology

NOVEMBER 24, 2023

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. In the world of technology, IT outsourcing has been on the rise as companies seek to leverage specialized skills and resources from external providers. As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

IBM Services

NOVEMBER 10, 2023

Once your business has decided to switch to an enterprise resource planning (ERP) software system, the next step is to implement ERP. For a business to see the benefits of an ERP adoption it must first be deployed properly and efficiently by a team that typically includes a project manager and department managers as well. This process can be complicated and feel overwhelming, depending on the needs of your organization.

E-Commerce 118

E-Commerce Supply Chain Management Software Inventory Management 118

The Global Small Business Blog

NOVEMBER 15, 2023

©iStock/wildpixel Business leaders know that it’s one thing to have an idea that works and can produce results, and quite another matter to get that idea adopted at a scale so that it can create impact. By empowering people to achieve their own goals, leaders can overcome great skepticism—and achieve great results. What worked for cookstoves in Guatemala can work for corporate cloud adoption.

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31 West

NOVEMBER 25, 2023

In the rapidly evolving digital landscape of the 21st century, Information Technology Service Management (ITSM) has emerged as a critical component in various sectors, especially in education. This blog post delves into the significance of ITSM in enhancing IT support for students and faculty in educational institutions. Drawing on various methods and sources, we’ll explore how effective ITSM can revolutionize the educational experience.

Management 130

Management Service Administrative Research 130

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

Perficient Digital Transformation

NOVEMBER 21, 2023

Greetings, Fellow Developers, Enthusiasts, and Friends! I am thrilled to embark on a journey of exploration and learning with you as I dive into the fascinating world of Spring Boot. As I navigate this powerful framework, I’ve decided to document my experiences, insights, and newfound knowledge in a blog series. The Motivation Behind the Series: The primary motivation for initiating this blog series stems from a desire to not only solidify my understanding of Spring Boot but also to create

Collaborations 116

Collaborations Service Software 116

V-Soft Consulting

NOVEMBER 17, 2023

Robotic Process Automation (RPA) has emerged as a vital component of digital transformative initiatives, gaining widespread adoption across various industries due to its multifaceted advantages. Within this landscape, employee engagement becomes pivotal for the success of automation initiatives, as RPA aims to relieve human workers of mundane tasks, allowing them to redirect their efforts towards more meaningful and stimulating work.

Robotics Process Automation 105

Robotics Process Automation Automation Service 105

Groove Technology

NOVEMBER 24, 2023

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. In the world of technology, IT outsourcing has been on the rise as companies seek to leverage specialized skills and resources from external providers. As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

IBM Services

NOVEMBER 6, 2023

Enterprise businesses are continuing to move toward digitalized and cloud-based IT infrastructures. Digital systems enable unprecedented flexibility, scalability and speed when compared to their more traditional, on-premises counterparts. However, digital infrastructures are highly dependent on application programming interfaces — or APIs — to facilitate data transfers between software applications and between applications and end users.

Automation 118

Automation Software Flexibility Service 118

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

The Global Small Business Blog

NOVEMBER 21, 2023

©iStock/Ole_CNX Before diving into AI translation software and tools, it’s important to define machine translation. The automated conversion of one language to another, machine translation works by converting text from a source language and producing the equivalent in the target language. Many translation services combine machine translations with human support to ensure the translation is specific to the target location.

Software 249

Software Sourcing Automation Marketing 249

SEBPO

NOVEMBER 15, 2023

BLOG Giving Back and Giving Thanks: Global CSR November 15, 2023 As Thanksgiving approaches in the US, we are grateful for a year marked by purposeful Corporate Social Responsibility (CSR) initiatives. We celebrate and recognize our people for fostering meaningful connections and positively impacting our business and the communities we call home. Giving Back and Giving Thanks: Global CSR Our teams take a holistic approach to philanthropy, resourcefully employing the three pillars of giving : tim

Out-Tasking 105

Out-Tasking Outsourcing Marketing Customer Support 105

Perficient Digital Transformation

NOVEMBER 9, 2023

This is the third and final part of our series in which we’re discussing healthcare’s digital front door — the technologies and strategies you use to engage with consumers throughout their journeys. By now, you are getting the idea that a cohesive content strategy is the key for consumers to open your digital front door and engage with your organization regardless of where you sit in the healthcare ecosystem.

Healthcare 116

Healthcare Insurance Research Call Center 116

The Hackett Group

NOVEMBER 7, 2023

MIAMI, FL (November 7, 2023) – The Hackett Group , Inc. (NASDAQ: HCKT), a leading benchmarking, executive advisory and strategic consultancy firm that enables organizations to achieve Digital World Class ® performance, today announced its financial results for the third quarter, which ended on September 29, 2023. Financial Highlights Total revenue in the third quarter of 2023 was $75.9 million and revenue before reimbursements was $74.6 million, which was above the high end of our guidance.

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Advisory Sales Management Research 105

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Groove Technology

NOVEMBER 19, 2023

Node.js has become an essential tool for developers, allowing them to build fast and scalable applications using JavaScript. However, before you can start developing with Node.js, you need to know how to compile it. In this article, we will guide you through the process of compiling Node.js, from understanding what it means to compile code to actually building and using Node.js.

Efficiency 130

Efficiency Sourcing Engineering Management 130

IBM Services

NOVEMBER 14, 2023

Forrester Research just released “The Forrester Wave™: Digital Process Automation Software, Q4 2023: The 15 Providers That Matter Most And How They Stack Up” by Craig Le Clair with Glenn O’Donnell, Renee Taylor-Huot, Lok Sze Sung, Audrey Lynch, and Kara Hartig and IBM is proud to be recognized as a Leader. IBM named a Leader In the report, Forrester Research evaluated 15 digital process automation (DPA) providers against 26 criteria in three categories: Current offering,

Automation 115

Automation Software Government Research 115

The Global Small Business Blog

NOVEMBER 1, 2023

©iStock/DKosig It goes without saying that intellectual property assets are the heart of a tech company's competitive advantage. So, you have to value them accurately to make informed decisions during global expansion. Before scaling, you need to conduct a thorough IP audit first. By assessing the strength, uniqueness, and market potential of your IP assets, you can determine your value in a global marketplace.

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Manufacturing Design Marketing 250

Everest Group

NOVEMBER 10, 2023

Low-code Application Development Platforms As 2024 approaches, the low-code application development platforms market experiences robust growth and significant innovation. Organizations across various industries are increasingly embracing low-code solutions to streamline their application development processes and enhance operational agility. This surge in demand has fueled intense competition among platform providers, resulting in a wide range of specialized low-code tools to meet diverse requir

Insurance 105

Insurance Finance Healthcare Information Technology 105

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

Payroll