November, 2023

article thumbnail

Adapting To Change: How Outsourcing Services Stay Current With Data Trends

31 West

With rapid technological advancements rolling ever onwards, IT outsourcing service providers need to remain ahead of the curve. The key is scrutinizing and adopting emerging data trends as early as possible. To adapt successfully, providers of IT service desk outsourcing in particular must recognize client needs that are shaped by these changes, identifying areas where they can add value or enhance their services.

article thumbnail

Contracting for Value: Balancing Expectations and Reality in Outsourcing Engagements | Blog

Everest Group

Everest Group’s Strategic Engagement Reviews (SERs) reveal several key trends that hinder enterprises from realizing maximum value from business process services (BPS) contracts. As enterprises rethink their outsourcing strategies, reevaluate current contracts, and rebalance work, these findings are highly relevant. Read on for insights into the research.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Drive Business Growth Through AI Outsourcing

Intelligent Sourcing

In a world rapidly being reshaped by technological advancements, Artificial Intelligence (AI) outsourcing emerges as a pivotal player, steering businesses toward a future where decision-making is data-driven and operations seamlessly interweave technology and human expertise. AI outsourcing refers to delegating AI-related tasks and projects, such as machine learning, natural language processing, and robotic process automation, to […] The post How to Drive Business Growth Through AI Outsour

article thumbnail

How to Outsource Operations to a Remote Team

NoonDalton

Outsourcing operations to remote teams has become more than just a strategic choice—it’s a pivotal component of modern business practices. This shift, accelerated by technological advancements and a changing global economy, has opened doors to a myriad of opportunities for businesses of all sizes. Outsourcing to remote teams is not just a response to the demands of a globalized market, but a proactive step towards operational efficiency, innovation, and growth.

article thumbnail

We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

article thumbnail

Staffing in Mexico Guide: Choosing the Right Personnel

Intugo

Guide to Staffing in Mexico: Choosing the Right Personnel Having quality employees is vital to the competitiveness and growth of any company. To achieve this, staffing in Mexico must be carried out with well-planned strategies. This involves investing in a company’s most valuable resource: human capital. Because this is the case, the process should be taken with seriousness.

Jobbing 59
article thumbnail

Today in Global Small Business: Changing How We See The World

The Global Small Business Blog

©iStock/Chris_Tefme What's affecting me, my clients, my colleagues and other global small business owners: Changing how we see the world in all its beauty and bizarreness. Kylie Jenner: from successful global beauty empire to soon to be fashion empire. Globalization is a funny thing, and McDonald’s today is a many-tentacled entity that morphs to fit the politics of the moment and the regions that franchises operate in.

270
270

More Trending

article thumbnail

6 factors to consider in offshore investment

Redial

Since we started with a blast our offshore operations in Johannesburg, South Africa, this year, we have strengthened our outsourcing efforts and perspectives. Business leaders in different areas, like the financial and banking industry, increasingly turn to offshore investment to optimize their contact services. Outsourcing has become a strategic move, providing cost-effective solutions without compromising service quality.

article thumbnail

IT Outsourcing Trends 2024 What to Expect in the Future

Groove Technology

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. In the world of technology, IT outsourcing has been on the rise as companies seek to leverage specialized skills and resources from external providers. As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024.

article thumbnail

Everest Group Unveils Inaugural ‘Artificial Intelligence Top 50’ Recognizing Global Market-Leading AI-first Technology Providers

Everest Group

Collectively, these AI technology providers have raised over US$50 billion in total lifetime private funding, showcasing huge investor trust and growing importance of the technology. DALLAS, November 16, 2023 — Everest Group today released the inaugural edition of the “Everest Group Artificial Intelligence Top 50 ” (AI Top 50), a list of the world’s largest AI technology providers.

Marketing 144
article thumbnail

Why serverless technology is the next big movement

IBM Services

Over the past decade, we’ve seen serverless computing take the cloud computing world by storm. Serverless is a cloud computing application development and execution model that enables developers to build and run application code without provisioning or managing servers or backend infrastructure. When developers first started using serverless technology, they were mostly only using it for Function-as-a-Service, or FaaS.

article thumbnail

Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

article thumbnail

Collaboration Across Borders (Online Course)

The Global Small Business Blog

©iStock/Chinnapong Gain the tools to set your global virtual teams up for success as you work through the weekly modules of this free online program offered by Yale School of Management (SOM) Executive Education. Guided by Program Convener Amy Wrzesniewski, an expert in how people experience work and make meaning of their work in challenging contexts, you’ll focus on the opportunities and challenges that global, virtual teams present.

article thumbnail

Crafting Cybersecure Websites: Essentials For Modern Web Design

31 West

In the digital era, where the internet is a central pillar of our daily lives, the importance of cybersecurity in modern web design has never been more crucial. Websites are not just digital storefronts or platforms for content; they are vital assets that require robust protection. As the first line of defense against an ever-evolving landscape of cyber threats, a well-designed website must integrate security at its core.

article thumbnail

Streamlining ERP Selection: A Business Imperative

Perficient Digital Transformation

The Core of Efficiency: Choosing the Right ERP Choosing the right Enterprise Resource Planning (ERP) system is critical for ensuring optimal efficiency and future growth of your business. It is important to choose a system that seamlessly integrates with your unique processes and objectives, acting as the driving force behind your business operations.

Finance 115
article thumbnail

IT Outsourcing Trends 2024 What to Expect in the Future

Groove Technology

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. In the world of technology, IT outsourcing has been on the rise as companies seek to leverage specialized skills and resources from external providers. As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024.

article thumbnail

Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

article thumbnail

How RPA Benefits Your Employees

V-Soft Consulting

Robotic Process Automation (RPA) has emerged as a vital component of digital transformative initiatives, gaining widespread adoption across various industries due to its multifaceted advantages. Within this landscape, employee engagement becomes pivotal for the success of automation initiatives, as RPA aims to relieve human workers of mundane tasks, allowing them to redirect their efforts towards more meaningful and stimulating work.

article thumbnail

How to implement enterprise resource planning (ERP)

IBM Services

Once your business has decided to switch to an enterprise resource planning (ERP) software system, the next step is to implement ERP. For a business to see the benefits of an ERP adoption it must first be deployed properly and efficiently by a team that typically includes a project manager and department managers as well. This process can be complicated and feel overwhelming, depending on the needs of your organization.

article thumbnail

Own the Change

The Global Small Business Blog

©iStock/wildpixel Business leaders know that it’s one thing to have an idea that works and can produce results, and quite another matter to get that idea adopted at a scale so that it can create impact. By empowering people to achieve their own goals, leaders can overcome great skepticism—and achieve great results. What worked for cookstoves in Guatemala can work for corporate cloud adoption.

245
245
article thumbnail

IT Service Management (ITSM) in Education: Enhancing IT Support For Students And Faculty

31 West

In the rapidly evolving digital landscape of the 21st century, Information Technology Service Management (ITSM) has emerged as a critical component in various sectors, especially in education. This blog post delves into the significance of ITSM in enhancing IT support for students and faculty in educational institutions. Drawing on various methods and sources, we’ll explore how effective ITSM can revolutionize the educational experience.

article thumbnail

Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

article thumbnail

Introduction to My Spring Boot Blog Series: Embarking on a Learning Journey Together

Perficient Digital Transformation

Greetings, Fellow Developers, Enthusiasts, and Friends! I am thrilled to embark on a journey of exploration and learning with you as I dive into the fascinating world of Spring Boot. As I navigate this powerful framework, I’ve decided to document my experiences, insights, and newfound knowledge in a blog series. The Motivation Behind the Series: The primary motivation for initiating this blog series stems from a desire to not only solidify my understanding of Spring Boot but also to create

article thumbnail

IT Outsourcing Trends 2024 What to Expect in the Future

Groove Technology

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. In the world of technology, IT outsourcing has been on the rise as companies seek to leverage specialized skills and resources from external providers. As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024.

article thumbnail

Navigating the New FINCEN Reporting Requirements: Beneficial Ownership Information (BOI)

inDinero

It is crucial for businesses to stay compliant with regulations, and a significant change is on the horizon. The Corporate Transparency Act, which was passed in 2021, introduces new ownership information reporting requirements for businesses in the US, which will be effective from January 1, 2024. This new regulation is aimed at promoting transparency and combating financial crimes.

article thumbnail

Optimize APIs with API security best practices

IBM Services

Enterprise businesses are continuing to move toward digitalized and cloud-based IT infrastructures. Digital systems enable unprecedented flexibility, scalability and speed when compared to their more traditional, on-premises counterparts. However, digital infrastructures are highly dependent on application programming interfaces — or APIs — to facilitate data transfers between software applications and between applications and end users.

article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

AI Translation Software and Tools

The Global Small Business Blog

©iStock/Ole_CNX Before diving into AI translation software and tools, it’s important to define machine translation. The automated conversion of one language to another, machine translation works by converting text from a source language and producing the equivalent in the target language. Many translation services combine machine translations with human support to ensure the translation is specific to the target location.

Software 239
article thumbnail

Giving Back and Giving Thanks: Global CSR

SEBPO

BLOG Giving Back and Giving Thanks: Global CSR November 15, 2023 As Thanksgiving approaches in the US, we are grateful for a year marked by purposeful Corporate Social Responsibility (CSR) initiatives. We celebrate and recognize our people for fostering meaningful connections and positively impacting our business and the communities we call home. Giving Back and Giving Thanks: Global CSR Our teams take a holistic approach to philanthropy, resourcefully employing the three pillars of giving : tim

article thumbnail

Why Content Is the Key to Opening Healthcare’s Digital Front Door – Part 3: Medical Devices

Perficient Digital Transformation

This is the third and final part of our series in which we’re discussing healthcare’s digital front door — the technologies and strategies you use to engage with consumers throughout their journeys. By now, you are getting the idea that a cohesive content strategy is the key for consumers to open your digital front door and engage with your organization regardless of where you sit in the healthcare ecosystem.

article thumbnail

Low-code Application Development Platforms PEAK Matrix® Assessment 2023

Everest Group

Low-code Application Development Platforms As 2024 approaches, the low-code application development platforms market experiences robust growth and significant innovation. Organizations across various industries are increasingly embracing low-code solutions to streamline their application development processes and enhance operational agility. This surge in demand has fueled intense competition among platform providers, resulting in a wide range of specialized low-code tools to meet diverse requir

Insurance 105
article thumbnail

Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

article thumbnail

The Hackett Group Announces Third Quarter 2023 Results

The Hackett Group

MIAMI, FL (November 7, 2023) – The Hackett Group , Inc. (NASDAQ: HCKT), a leading benchmarking, executive advisory and strategic consultancy firm that enables organizations to achieve Digital World Class ® performance, today announced its financial results for the third quarter, which ended on September 29, 2023. Financial Highlights Total revenue in the third quarter of 2023 was $75.9 million and revenue before reimbursements was $74.6 million, which was above the high end of our guidance.

Advisory 105
article thumbnail

IBM named a Leader in The Forrester Wave™: Digital Process Automation Software, Q4 2023

IBM Services

Forrester Research just released “The Forrester Wave™: Digital Process Automation Software, Q4 2023: The 15 Providers That Matter Most And How They Stack Up” by Craig Le Clair with Glenn O’Donnell, Renee Taylor-Huot, Lok Sze Sung, Audrey Lynch, and Kara Hartig and IBM is proud to be recognized as a Leader. IBM named a Leader In the report, Forrester Research evaluated 15 digital process automation (DPA) providers against 26 criteria in three categories: Current offering,

article thumbnail

IP Assets Are the Heart of a Tech Company's Competitive Advantage

The Global Small Business Blog

©iStock/DKosig It goes without saying that intellectual property assets are the heart of a tech company's competitive advantage. So, you have to value them accurately to make informed decisions during global expansion. Before scaling, you need to conduct a thorough IP audit first. By assessing the strength, uniqueness, and market potential of your IP assets, you can determine your value in a global marketplace.

article thumbnail

Understanding the Uses and Limitations of Net Operating Losses

inDinero

If you know how to use net operating losses to your advantage, you can strategically time investments to save money on your taxes. You do this by using an unprofitable year to offset future profits, which may sound a bit complicated. Not to worry. In this guide, we’ll present the rules and limitations of net operating losses and demonstrate how to use them to save money and grow your business.

Finance 105
article thumbnail

Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.