February, 2020

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What to Expect When Working with a Call Center Outsourcer

Customer Serv Outsource Smarter

The business world is evolving at an unprecedented rate. Maintaining a competitive advantage in times of rapid change and transformation requires companies to stay razor-focused on their core competencies and the ability to innovate and flex with market demands.

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McKinsey’s Private Markets Annual Review

McKinsey and Company

Updated annually, our Private Markets Review offers the best of our research and insight into private equity, private real estate, and other private markets. Explore the findings from our most recent report and scroll for past years’ reports.

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SME BPOs in the Philippines to Create 30M Potential Jobs

SourceFit

Small and medium-sized enterprise (SMEs) BPOs in the Philippines ( business process outsourcing ) could create 30 million jobs to boost economic growth. Around 30 million jobs could come from SMEs in BPO as long as the industry remains globally competitive. IBPAP executive director Nicki Agcaoili explained that both the industry and its employees must work together to meet this challenge.

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5 Tips for Cross-Border Business Success in Latin America

Future of Digital Sourcing Nearshoring

Related news: Whatever You Call It, Outsourcing to Puerto Rico Is a “Shore” Thing for U.S. Businesses With a regional GDP predicted to grow at least 2.5% per year over the next 10-15 years, Latin America makes up an enticing emerging market that will soon outpace larger, more established ones. According to Americas Market Intelligence , Latin American e-commerce revenues reached $109 billion last year.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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20 Proven Techniques to Boost Sales Efficiency

Magellan Solutions

Your sales team is crucial in driving revenue. When they are not meeting quota, one might easily think that the team is being lazy or that they are not trying hard enough. But if you carefully examine the situation, the reason for their poor performance might be because your team was not given the resources to optimize their sales efficiency. What is Sales Efficiency?

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Shortage of skills in Emerging Technologies can pose a challenge for IT Outsourcing in 2020

Plixos

Is skill shortage in IT sector for real? Are there a lot of jobs but no candidate to fill these vacant positions? Are companies facing the challenge of recruiting the skilled software engineers with experience in emerging technologies? Read More.

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Comment on Bring it on Nightmare Negotiators, I’ve Been Black Swan Trained! by Sheeraz

Ms Category Management

Hi Dana, read your post I was considering taking the 2 day seminar the price tag is pretty high almost $5K. I would be paying out of pocket. I have read the book and I have completed his online Masterclass so I am not sure if its just running through the extra exercises or you gain significant insights from the training. Based on your experience is worth it.

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Will Rising IT Spend & Emerging Tech push CIO’s to Outsource more Software Development in 2020?

Plixos

Rising IT spends by companies is fuelled by their interests in emerging technology fields such as Artificial Intelligence, Cloud Computing, Machine Learning, IoT, etc. The point is not all companies are able to make significant success in implementing them in their business. Read More.

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Comment on Bring it on Nightmare Negotiators, I’ve Been Black Swan Trained! by DanaMarieSmall

Ms Category Management

In reply to Sheeraz. So for me, it just felt like a in-person training basically mimicking the book. That said, the value is in the feedback and ability to talk to anyone on the team and future calls to support you. That can be invaluable, which you could get with the 1 day course and then save some money.

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Comment on #WSW – Women Supporting Women by GWPP Panelist For Women In Procurement Event 2.26.2020

Ms Category Management

[…] #WSW – Women Supporting Women […].

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Comment on The Prequel – Gone with the RFP by Capabilities PItch - 7 Freshman Mistakes To Ditch

Ms Category Management

[…] Gone with the RFP, the Prequel […].

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Comment on #WSW – Women Supporting Women by 2.9 Amazing Advice From A Guru - Kelly Barner

Ms Category Management

[…] #WSW – Women Supporting Women […].

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Comment on Gone with the RFP … by Capabilities PItch - 7 Freshman Mistakes To Ditch

Ms Category Management

[…] Gone with the RFP… […].

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