June, 2017

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Are Smart Devices Making Us Dumb?

Sarah Holliman

I used to have many phone numbers memorized. It was second nature to pick up the phone and dial someone’s number. Now the term “dial” even seems a little obsolete when it comes to phones. How many millennials have even seen a rotary phone with an actual dial? But it has made me start to wonder…is the ubiquitous use of smart devices making us actually think less?

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Magellan Solutions’ Exec Attends CeBIT, SODEC 2017

Magellan Solutions

To further develop Magellan Solutions’ services in delivering the finest customer experiences and back-office support, the company’s CEO Fred Chua attended last month two large international technology and development events. B2B technology exhibition and conference. Held at the International Convention Centre in Sydney, Australia, CEO Chua participated in CeBIT 2017—the largest business technology event in Australia—along with other Philippine delegates.

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Chazey Partners and JPD Financial Successfully Co-hosted a London Shared Services Roundtable

Chazey Partners

Chazey Partners, a practitioners-led global management advisory business and JPD Financial, have successfully hosted a Shared Services Roundtable in London Ritz Hotel on 28th June … Chazey Partners and JPD Financial Successfully Co-hosted a London Shared Services Roundtable Read More ». The post Chazey Partners and JPD Financial Successfully Co-hosted a London Shared Services Roundtable appeared first on Chazey Partners.

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Offshore Impact: Report From The Trenches

Future of Sourcing

Almost every week in the last few months someone has asked me about the general mood on the streets of Bangalore. What are the IT professionals in the Silicon Valley of East making of the changes in the industry? How is the senior management of offshore headquartered service providers preparing for the future? While there are several versions of the predicted future, everyone agrees that this is a watershed moment in the evolution of the IT outsourcing and offshoring industry.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Philippine BPOs Prepare for Artificial Intelligence

SourceFit

The Philippine business process outsourcing (BPO) industry is bracing for the impact of artificial intelligence, automation, and robotics. Information Technology and Business Process Association of the Philippines (IBPAP) chairman Lito Tayag said they are working closely with the government, industry and academia to equip potentially affected workers with new skills.

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7 Types of Customer Service Representatives You Should Hire Now

Magellan Solutions

Looking to beef up your customer service? Hire agents with formidable customer service representatives skills. It’s the only way to ensure customer satisfaction and high service levels. A global study of 1,440 reps found that these professionals fall into seven distinct profiles. Empathizers are the most common type, but Controllers were found to be the most effective at providing solutions.

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15 Tips When Hiring Virtual Assistants From The Philippines

Magellan Solutions

Many foreign entrepreneurs recognize virtual assistants from the Philippines as essential factors to their business’ success. Hardworking Filipino virtual assistants have proven their ability to perform a multitude of tasks, ranging from the most simple such as data entry to the most complex, such as industry research and analysis. Without these virtual assistants, it seems many of today’s successful entrepreneurs will not be where they are now.

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7 Qualities An Applicant Should Have For Online Data Input Jobs

Magellan Solutions

Online data input jobs play an integral role within organizations, helping companies sort and process vast amounts of information. A typical data entry job description includes the feeding, maintenance, and retrieval of data with the use of computer systems. It involves collating and storing data in a manner that is accurate and efficient. If you believe that the job is easy and repetitive, think again – while most data entry professionals focus solely on inputting data, others may be required t

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Want To Focus On Your Medical Practice? Here Are Transcription Jobs You Can Outsource to Ease Your Workload

Magellan Solutions

Transcription refers to the process of converting audio and video files into written format. And while it sounds simple and easy, it’s anything but – it’s a tedious and time-consuming process, especially if the file needs to be transcribed verbatim. Even a brief 30-second audio file could take an hour to complete, depending on file quality and the level of accuracy demanded of the the transcriptionist.

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Chazey Partners announces recruitment of veteran shared services practitioner, Craig Ackerman, to lead U.S. Federal Practice

Chazey Partners

Chazey Partners, a global management consulting firm providing advisory services to both public and private sector clients, is proud to announce the recruitment of Craig … Chazey Partners announces recruitment of veteran shared services practitioner, Craig Ackerman, to lead U.S. Federal Practice Read More ». The post Chazey Partners announces recruitment of veteran shared services practitioner, Craig Ackerman, to lead U.S.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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2017 Finance & Accounting Shared Services Dallas conference

Chazey Partners

Chazey Partners is pleased to announce our sponsorship of the 17th Annual Shared Services for Finance & Accounting event! This event brings together Executives, Controllers, Treasurers, … 2017 Finance & Accounting Shared Services Dallas conference Read More ». The post 2017 Finance & Accounting Shared Services Dallas conference appeared first on Chazey Partners.

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Chazey Partners Is Expanding Operations in Argentina

Chazey Partners

In order to support Chazey Partners’ continued growth in Latin America, we are delighted to announce that we have established a new legal entity in … Chazey Partners Is Expanding Operations in Argentina Read More ». The post Chazey Partners Is Expanding Operations in Argentina appeared first on Chazey Partners.

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The Impact of Outsourcing Architectural Jobs On Your Customers

Magellan Solutions

We often hear of outsourcing customer support, design, IT and payroll services, but even jobs in specialized industries such as architecture are now being outsourced. Architectural outsourcing jobs can be found in many freelance websites, where experienced architects all over the world can be tapped to render their services. Outsourcing architectural jobs may seem like a practical approach for architects who have far too many projects to handle by themselves, but the good news is the benefits ar

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Want To Outsource CAD Drafting Services? It’s Easy If You Do It Smart

Magellan Solutions

When you think about it, architectural and design firms are among the most expensive businesses to run, given the huge investments they have to make in terms of equipment and staff. Drafting software programs, 2D to 3D computer-aided design (CAD) tools and a host of specialized technological systems are needed to support the professionals working in these companies.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Amazon…the Original Disruptive Technology?

Sarah Holliman

Disruption. Until recently that word meant something negative. It was a nuisance…a disturbance…an interruption…it meant trouble. In fact, if you look at synonyms for disruption, every one of them paints it negatively. But lately when you hear the word “disruption,” it generally means change—and even positive change. Disruptive technologies are in essence solutions that are changing the future of work.

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London Shared Services Roundtable – Offshore, are you sure?

Chazey Partners

In the days of Brexit, Trump and disruptive technologies like Artificial Intelligence and Robotics, is there still value in offshoring services and jobs to lower … London Shared Services Roundtable – Offshore, are you sure? Read More ». The post London Shared Services Roundtable – Offshore, are you sure? appeared first on Chazey Partners.