Magellan Solutions

NOVEMBER 23, 2017

B2B lead generation , and business-to-business relations overall, could be more successful and smooth-sailing if only business owners understand some basic principles about their relationship. For one, business owners who are having a difficult time acquiring new customers or high-quality leads should honestly ask themselves if they actually know who their customers are.

Marketing 56

Marketing Sales Efficiency BPO 56

Chazey Partners

NOVEMBER 18, 2017

Chazey Partners is proud to sponsor and present at the Shared Services for Higher Education & Government being held November 29th to December 1st in … Shared Services & Process Improvement for Higher Education & Government Read More ». The post Shared Services & Process Improvement for Higher Education & Government appeared first on Chazey Partners.

Shared Services 52

Shared Services Government Service 52

Magellan Solutions

NOVEMBER 3, 2017

Consistency is a key to customer satisfaction. You have to provide your customers with the same — or improved — products or services if you want them to continue dealing with your business. The consistency of the product can be made possible by integrating quality management systems into your business operations. An overview of quality management. Quality management system (QMS) refers to the formal process of reviewing and documenting the procedures, products, services, and responsibilities of

Management 56

Management Service Manufacturing Right-Sizing 56

Magellan Solutions

NOVEMBER 26, 2017

It’s something that happens every year. Strangely enough, it still appears as if we don’t learn from it. Christmas rush shopping is something that drives consumers to the brink of insanity and stress-related illness, but so many people still choose to put off buying their Christmas gifts until December 24th. Business owners, on the other hand, still struggle with the onslaught of customers and orders, as if the previous year’s experience failed to teach them a lesson.

Service 53

Service Call Center Customer Service Sales 53

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

Magellan Solutions

NOVEMBER 19, 2017

Debt collection is a process that all businesses, regardless of size or industry, has to deal with. From the smallest neighborhood store to the world’s most prominent brands, debt collection is an unavoidable process that every business deals with. The truth is, the job of asking your clients to settle their debts is a very sensitive matter. Not all business owners are well-versed in the intricacies of soliciting their clients’ financial obligations.

Service 53

Service Jobbing Outsourcing Efficiency 53

Magellan Solutions

NOVEMBER 16, 2017

Yes, they actually do more than facilitate effective communication between two people residing on opposite sides of the planet with different native languages. Multilingual call centers play a major role in the development of our world economy. By connecting people regardless of their language and geographical location, multilingual call centers are at the forefront of globalization and business expansion of companies all over the world. .

Call Center 53

Call Center Customer Support Marketing Outsourcing 53

Magellan Solutions

NOVEMBER 9, 2017

According to one of the forefathers of the United States, Benjamin Franklin, “It takes many good deeds to build a good reputation, and only one bad one to lose it.” There are many healthcare institutions and hospitals that have great integrity and status. However, it can easily crumble with just one mistake. Healthcare and hospitals should not risk that one mistake and should try outsourcing some of their services like medical transcription.

Healthcare 53

Healthcare Outsourcing Service BPO 53

Magellan Solutions

NOVEMBER 6, 2017

Outsourcing HR services has become a trend among businesses. What was once known as a pure in-house function is now being performed by third service providers. In fact, 30 percent of the respondents in a 2014 Deloitte survey said that their company are outsourcing payroll time and administration services — one of the essential HR services in every business organization.

Streamline Operations 53

Streamline Operations Service Administrative Payroll 53

Chazey Partners

NOVEMBER 6, 2017

Phil Searle, CEO & Founder of Chazey Partners recently presented at the 2017 California Higher Education Collaborative (CHEC) Conference (a collaborative event across the three … No “one-size-fits-all” approach to implementing and growing shared services in higher education Read More ». The post No “one-size-fits-all” approach to implementing and growing shared services in higher education appeared first on Chazey Partners.

Shared Services 52

Shared Services Service Collaborations 52

Magellan Solutions

NOVEMBER 30, 2017

Technical support has got to be that area of IT businesses that they cannot do without. The provision of technical support — and the quality of the technical support provided — is critical to any IT business’ success in the long-term. Mobile companies in particular rely heavily on the knowledge and skills of their technical support employees to provide a great customer experience to their valued clients.

Call Center 40

Call Center Service 40

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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