Blue Ocean
OCTOBER 17, 2023
The first mainstream mention of ESG as a concept came from the United Nations in 2004 in their report titled “ Who Cares Wins.” The report urged stakeholders to consider environmental, social, and governance factors in their financial processes and investments. Simultaneously, worldwide attention on issues of sustainability and diversity began to take off and haven’t faded yet.
Intelligent Sourcing
OCTOBER 10, 2023
In every business around the globe, team structures have long been the backbone that defines how work gets done and goals are achieved. Historically, traditional team structures have often been built around departments or functional roles. For instance, a typical company might have separate teams for marketing, finance, human resources, and operations.
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Magellan Solutions
OCTOBER 26, 2023
There are over a hundred thousand business process outsourcing companies operating worldwide, and among the critical decisions you’ll face is selecting the ideal partner to meet your business’s unique demands. How can you narrow down the searches? Remember, there’s around 10-15% annual growth of BPO companies worldwide , which intensifies the competition for delivering top-notch service quality.
The Global Small Business Blog
OCTOBER 25, 2023
©iStock/Rawpixel Why is Global Business Services (GBS) becoming more popular? While Shared Services has proven its worth in simplifying back-office support functions and maintaining them in-house, GBS takes the concept further and enhances it in several critical ways: Global reach Integrated capabilities Cost efficiency Focus on customer-centricity Flexibility and scalability If you want to achieve greater growth and excellence, GBS is the way forward.
Advertiser: Paycor
In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.
Intugo
OCTOBER 25, 2023
Why outsource customer service in Mexico Nowadays, outsourcing specific processes and/or tasks, for example, customer service, usually represents a competitive advantage for companies that choose to do so. Therefore, it is not surprising that, over time, the number of companies that decide to outsource customer service in Mexico increases to delegate the management of tasks or specific services to specialized and external companies.
31 West
OCTOBER 27, 2023
Have you ever wondered about the secret sauce behind acing the ITIL Foundation exam? “Prepare for the ITIL Foundation exam and understand ITIL concepts and practices” is not just a mantra, but a journey of discovery and mastery. Dive deep into this guide to unveil the strategies, insights, and expert advice to bolster your preparation, driving you towards success.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Perficient Digital Transformation
OCTOBER 25, 2023
What about Rendering Parameters? I recently did a POC using rendering parameters in a component in XM Cloud. In this blog i will describe my approach, issues faced and how i overcame them. Adding a rendering to a component, is relatively straight forward in Sitecore development, i.e.( [link] ). However, there are some circumstances where things are a little bit more complex (than they need to be).
inDinero
OCTOBER 21, 2023
Knowing how to keep track of business expenses is key to visualizing cash flow and maximizing tax deductions, but finding a system that is simultaneously easy, efficient, and accurate is no easy task. In this article, we’ll tell you everything you need to do to track expenses on autopilot, organize tax filings at the click of a button, and keep your most important financials front and center.
The Global Small Business Blog
OCTOBER 23, 2023
©iStock/gorodenkoff What's affecting me, my clients, my colleagues and other global small business owners: Setting up your ecommerce strategy. Uniting a divided workforce. How does AI think ? We are only starting to understand that. Quote of the week: "People tend to think of the web as a way to get information or perhaps as a place to carry out e-commerce.
3Pillar Global
OCTOBER 17, 2023
On this episode of The Innovation Engine Podcast, we dive deep into the realm of innovation, change, and the human resistance to new ideas with David Schonthal, an award-winning professor at the Kellogg School of Management. David is the co-originator of the revolutionary “friction theory,” which sheds light on why promising innovations often stumble before reaching their full potential.
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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive
31 West
OCTOBER 2, 2023
Table of Contents: Introduction Client Background Challenges Solution Implementation Results Conclusion 1. Introduction In the fast-paced world of logistics, the efficiency of IT systems is paramount. A leading logistics company, hereafter referred to as “Our Client” recognized the need to optimize their IT service desk services to ensure uninterrupted operations and enhanced customer satisfaction.
Redial
OCTOBER 5, 2023
The financial industry’s landscape is constantly evolving, and as we close 2023 and look ahead to 2024, financial companies face a host of new challenges. Either from regulatory changes or technological disruptions, this competitive sector receives constant demands from clients worldwide. This blog will delve into the most recent challenges financial companies might encounter this year and beyond and explore potential alternatives to address these challenges.
Perficient Digital Transformation
OCTOBER 30, 2023
Are you a Healthcare Business Leader stressing over how much you should use AI? Don’t be. I’m certain you have a roadmap with some bodacious goals on them. You want to increase engagement and access to high quality care and drive down healthcare costs, right? Although AI isn’t a magic wand, we can finally start to think bigger and shorten our roadmaps.
The Hackett Group
OCTOBER 6, 2023
Miami, FL — October 6, 2023 — Digital World Class ® technology organizations deliver far greater value than their peers and are more resilient and better able to navigate uncertainty, while also spending 18% less and operating with 27% fewer staff, according to new research from The Hackett Group , Inc. (NASDAQ: HCKT). The Hackett Group ® found that while typical companies have seen technology operating costs as a percentage of end-user equivalent increase by 23% over the past 10 years, Digital
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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.
The Global Small Business Blog
OCTOBER 27, 2023
©iStock/wildpixel The Cato Institute has published three new essays for Cato’s Defending Globalization project: Globalization and Growing Global Equality The Reality of American “Deindustrialization” Globalization Has Propelled India to Prosperity To access them all, visit here.
inDinero
OCTOBER 31, 2023
A nonprofit statement of financial position is one of several documents nonprofits can use to demonstrate where donors’ money is being spent. It’s essential for nonprofits looking to grow—but they can be complicated. In this guide, we’ll teach you the core components of the nonprofit statement of financial position and how to put one together in a way that’s as painless as possible.
31 West
OCTOBER 2, 2023
Table of Contents: Introduction Client Background Challenges Solution Implementation Results Conclusion 1. Introduction In the pharmaceutical industry, seamless IT support is essential to maintain productivity, ensure regulatory compliance, and safeguard sensitive data. This case study delves into our experience with a pharmaceutical client, known as “PharmaTech” Our client wanted to outsource its tier-1 support & was actively looking for an IT service desk provider.
Everest Group
OCTOBER 11, 2023
Multi-country Payroll (MCP) Solutions The Multi-country Payroll (MCP) solutions market has expanded steadily over the last few years. The economic uncertainty has made enterprises focus on cost reduction and resource allocation. Enterprises are now seeking assistance beyond just conventional payroll management. In response to this demand, providers have evolved their portfolio by offering flexible pricing models and easy scalability.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Perficient Digital Transformation
OCTOBER 5, 2023
Let’s Connect at the Puerto Rico CIO & IT Leadership Conference From October 12, 2023 to October 13, 2023, we will have several Perficient colleagues at the Puerto Rico IT Cluster’s CIO & IT Leadership conference to support companies in the region as they continue to transform through digital technology. Our industry, technology, and strategy capabilities place Perficient at the forefront of the technology space, and we are excited to engage with our peers at this year’s conference
IBM Services
OCTOBER 4, 2023
At IBM, we believe we can make greater progress together. Our purpose is to be the catalyst that makes the world work better—and our partners are key to this mission. Together with our partners and clients, we work to solve the most complex challenges with AI and hybrid cloud. Last year, we launched our “ Common Grounds ” video series to showcase the value of partnership and how we’re better together.
The Global Small Business Blog
OCTOBER 13, 2023
©iStock/MAGNIFIER The iteration of fDi Intelligence’s flagship Global Free Zones of the 2023 awards recognize the best free zones across geographies and specializations among the 69 that participated in the awards this year. The 'Best zones for SMEs' category crowns the world's best zones, as well as the best ones in each single region for their strategy to attract small and medium enterprises (SMEs) tenant.
Eclaro
OCTOBER 27, 2023
When Eclaro Academy opened its doors a decade ago in Manila, the dream was to create an institution that would help children in the Philippines not only obtain an outstanding education, but help them build a foundation of knowledge, experience and skills that would empower them to change their lives and that of their families and communities as they evolved into invaluable members of the global workforce.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
31 West
OCTOBER 2, 2023
Table of Contents: Introduction Client Background Challenges Solution Implementation Results Conclusion 1. Introduction In the hospitality industry, efficient IT support is crucial for providing exceptional guest experiences and maintaining seamless hotel operations. This case study examines the journey of a large hotel chain, referred to as “HospitalityX,” as it sought to enhance its Level-1 IT service desk services.
Raya Contact Center
OCTOBER 27, 2023
The UAE is known as a shopping haven from luxury brands to exclusive items and everything in between. It’s a shopping addict’s dream. Known for having extravagant malls and a thriving fashion scene with Dubai Fashion Week just ending a week ago, it’s no wonder all eyes are on Dubai and the UAE. And with technology taking the forefront in the UAE it’s no surprise that the e-commerce landscape is quite promising.
Perficient Digital Transformation
OCTOBER 30, 2023
Success and failure – just like hot and cold, light and darkness, love and hate, or good and evil – these represent the ends of a familiar spectrum. Countless philosophical works have pondered these seemingly opposing concepts. My favorite view for all such opposites is that you cannot understand one without the other. They are more complementary than they are contradictory.
IBM Services
OCTOBER 17, 2023
Heavy industries, particularly cement, steel and chemicals, are the top greenhouse gas emitting industries, contributing 25% of global CO2 emission. They use high temperature heat in many of their processes that is primarily driven by fossil fuel. Fighting climate change requires lowering heavy industry emissions. However, these industries face tremendous challenges to reduce greenhouse gas emissions.
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
The Global Small Business Blog
OCTOBER 5, 2023
©iStock/invincible_bulldog In an era where businesses (both large and small) can sell and ship their products and services to consumers across the globe within a matter of days, it can be easy to forget how markets functioned before the digital age and the innovations in transportation. In this article , you will learn: The definition of global marketing (in case you are living in a cave), the importance of it, some effective strategies, examples of campaigns, and other important points related
SEBPO
OCTOBER 25, 2023
BLOG Nightmares in Advertising October 25, 2023 Gather ‘round the watercooler for a series of stories that will send shivers down the spines of even the most seasoned Ad Operations professionals. We asked our team of experts to share their most chilling, cautionary tales to help your business avoid these same perils and emerge triumphant in Q4. Prepare yourselves for… Nightmares in Advertising A Haunting Lack of Bandwidth It’s a challenge most in the industry are familiar with; there’s a seasona
Zinnov
OCTOBER 5, 2023
The benefits of setting up an offshore Global Capability Center (GCC) for growth are undeniable. However, gaining access to world-class talent and technology capabilities, quickly and at scale, comes with its fair share of challenges. Research suggests that in the past, growing teams abroad has cost companies ~USD 200,000 per country, with an additional yearly HR admin cost of USD 90,000, with setup times taking more than 6 months.
V-Soft Consulting
OCTOBER 13, 2023
In this rapidly emerging digital era, the race to attract new customers often takes center stage. Companies allocate significant resources to marketing and advertising campaigns, focusing on customer acquisition as the key to growth. While acquiring new customers is crucial, we help you retain the customers you already have – improve retention. In this blog, we'll delve into the types of customer retention analytics and why it matters for your business.
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HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?
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