Groove Technology

MAY 19, 2024

IT outsourcing has become a highly profitable industry in the Philippines, attracting numerous global investors who have recently set up their offshore IT operations in the country. With the global IT outsourcing market expected to grow at an annual rate of 5.48% from 2019 to 2029, the Philippines is strategically positioned for growth in the next decade due to its vast pool of IT professionals and supportive government incentives.

IT Outsourcing 130

IT Outsourcing Outsourcing Cybersecurity Offshoring 130

The Global Small Business Blog

MAY 8, 2024

©iStock/Antonio_Diaz International Finance Corporation's (IFC's) white paper, “ Banking on Women Who Trade Across Borders ," underscores the critical need for gender equality in international trade and trade finance. Women Entrepreneurs Grow Global® also understands and actively supports empowering women in international trade. For those who don't know, wegg® educates women business owners to level the playing field for women interested in taking their business to the next level through globaliz

Banking 261

Banking Finance 261

Redial

MAY 22, 2024

Mexico has a direct link to the US in more than just the economic aspect, besides the North American Free Trade Agreement (NAFTA). The strategic location, skilled and culturally related workforce, and cost-effective solutions are a few of the advantages of working with US number 1 foreign direct investment (FDI). Time Zone Compatibility: Real time answers for customers and collaborations between the head office and the outsourced tech team or IT agency.

Nearshoring 130

Nearshoring Labor Costs Business Process Outsourcing Outsourcing 130

The Global Small Business Blog

MAY 29, 2024

©iStock/libre de droit Last year, the global economy defied expectations in potentially history-making ways. Amid wretched conditions—wars, surging inflation, and the biggest interest-rate surge in 40 years—the global economy did not suffer a significant downturn. It merely slowed. This was an unfamiliar plot line: It implies the world economy has grown more resilient in ways we might not yet fully understand.

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

31 West

MAY 23, 2024

Digitization is all about creating a workspace where you can automate most of your mundane management operations. The most crucial aspects of your management are handling sales, marketing, and, not to mention, your customers. Customer Relationship Management solutions have helped many businesses grow by building a solid CRM infrastructure that allows you to generate qualified leads, manage your contacts, and provide your customers with unparalleled after-hours calling services.

E-Commerce 130

E-Commerce Sales Analytics Automation 130

Perficient Digital Transformation

MAY 30, 2024

Quality innovation is not for the weak at heart! Innovation myths may have you thinking it is for the lucky or the extremely talented – that’s not true. Pablo Picasso said, “Inspiration exists, but it has to find you working.” Thomas Edison quipped, “Opportunity is missed by most people because it is dressed in overalls and looks like work.” In this blog post, I want to focus on a different quote with the same intent.

Management 116

Management Accounting 116

3Pillar Global

MAY 20, 2024

FAIRFAX, VA – 3Pillar Global, a leading software engineering, consulting and AI-enabled product development firm, today announced the appointment of Scott Wilson to its leadership team as Chief Revenue Officer. Wilson brings more than 30 years of professional services sales experience and a proven track record of driving significant revenue growth. At 3Pillar, Wilson will shape, drive and execute the company’s go-to-market strategy, with a focus on fostering high-performing teams to support the

Sales 105

Sales Software Engineering Marketing 105

Redial

MAY 30, 2024

Artificial Intelligence (AI) is revolutionizing the outsourcing and Business Process Outsourcing (BPO) industries, offering numerous benefits while also posing certain challenges. Here’s a look at the impact in the world, advantages, and potential drawbacks, along with what we can expect in the coming years. The Impact of AI AI is everywhere—from virtual assistants like Siri and Alexa to more advanced applications in healthcare, finance, and education.

Business Process Outsourcing 130

Business Process Outsourcing Data Entry Healthcare Finance 130

The Global Small Business Blog

MAY 9, 2024

©iStock/SARINYAPINNGAM In Descartes's third annual consumer sentiment study of ecommerce, it shows that home delivery online buying grows , but too many consumers still experience delivery woes. The study shows that 39% of respondents made more online purchases in the period surveyed this year compared to last year, and that 57% made purchases in at least one new product category this year.

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31 West

MAY 23, 2024

Providing exceptional customer service is crucial for colleges and universities in today’s competitive educational backdrop. With students and their families expecting seamless support and assistance, institutions must go above and beyond to meet these demands. But you may ask, to what end? Effective customer service enhances the student experience and boosts the institution’s reputation and enrollment rates.

Customer Service 130

Customer Service Service Call Center Administrative 130

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Perficient Digital Transformation

MAY 14, 2024

In the ever-evolving landscape of healthcare, trust reigns supreme. As consumers increasingly rely on data to inform their decisions, the healthcare industry faces a pressing need to not only meet but exceed expectations. With disruptive forces emerging from various corners, healthcare organizations find themselves in a race to create personalized experiences that foster lasting engagement and trust.

Healthcare 111

Healthcare Marketing Manufacturing Collaborations 111

Offshore India Data Entry

MAY 21, 2024

Introduction The Business Process Outsourcing (BPO) industry is on the brink of a major transformation in 2024. This transformation is being driven by the rapid advancements in Artificial Intelligence (AI), with its ability to automate repetative tasks and analyze vast amounts of data, is revolutionizing industries across the globe. The BPO industry is no exception.

BPO 105

BPO Offshoring Data Entry Business Process Outsourcing 105

3Pillar Global

MAY 6, 2024

Driving innovation in the healthcare space has traditionally been a challenge, to say the least. The good news? Many of the challenges that have stood in the way of unlocking healthcare innovation in the past are now fading into the background. VP of Client Success Carl Rudow and our healthcare industry lead, Steve Rowe, unpack why we may well be entering a golden age of innovation in healthcare on the latest episode of The Innovation Engine.

Healthcare 105

Healthcare Robotics Process Automation Engineering Automation 105

Redial

MAY 22, 2024

Mexico has a direct link to the US in more than just the economic aspect, besides the North American Free Trade Agreement (NAFTA). The strategic location, skilled and culturally related workforce, and cost-effective solutions are a few of the advantages of working with US number 1 foreign direct investment (FDI). Time Zone Compatibility: Real time answers for customers and collaborations between the head office and the outsourced tech team or IT agency.

Nearshoring 130

Nearshoring Labor Costs Business Process Outsourcing Outsourcing 130

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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

The Global Small Business Blog

MAY 21, 2024

©iStock/Nanci Santos Riding a wave of success brought by NFL Sunday Ticket, Google executives have considered opening YouTube TV to a market outside the U.S. “It is something we are closely looking at,” said Chief Business Officer Philipp Schindler. “There’s nothing specific I have to add at this moment in time on this one.” “YouTube TV is doing well,” added Google’s CEO Sundar Pichai.

Marketing 260

Marketing 260

V-Soft Consulting

MAY 7, 2024

In this rapidly advancing technological landscape, businesses must adopt the latest technology trends to remain at the forefront of the competition. Generative Artificial Intelligence, or Generative AI, is one of the most significant revolutions that is transforming the way businesses operate and optimizing their workflows. By integrating Generative AI (Gen AI) capabilities into collaborative chatbots, virtual assistants, and other business applications, organizations can reap the benefits of in

Collaborations 105

Collaborations Efficiency 105

Perficient Digital Transformation

MAY 9, 2024

Recently, to meet project requirements, we customized and expanded the functionality of the “General Link” feature by incorporating a new “Telephone Link” feature. Everything was working correctly on our local project instance, but we got the below-listed error when the changes were deployed on the higher environment. Exception: Sitecore.Exceptions.AccessDeniedException Message: Calling Fieldtypes.ExtendedGeneralLink.ExtendedGeneralLinkForm.OnModeChange method through ref

Sourcing 105

Sourcing Efficiency Software 105

inDinero

MAY 1, 2024

You’ve put effort into managing your small business, but are you truly aware of your company’s financial pulse? Consistent financial reporting can be the difference between merely surviving and thriving in the competitive business landscape. These reports offer a window into your business’s financial health, guiding you to make well-informed decisions that could shape your company’s future.

Accounting 105

Accounting Regulations Finance Banking 105

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

3Pillar Global

MAY 3, 2024

Regional payers have formed the cornerstone of the US health sector, particularly within well-established commercial markets. They collectively insure ~130 million Americans, including nearly half of the employer market. Yet this position is under pressure as the needs of employers evolve and national competitors introduce new business models. In this article we’ll dive into the drivers of recent disruption and how some regional payers are harnessing innovative technology to reclaim their compet

Insurance 104

Insurance Healthcare Co-Sourcing Administrative 104

Redial

MAY 16, 2024

At Redial we realise the value of cultivating mental wellness for all our Redialers. Promoting mental health and wellness among our colleagues is not only crucial for their well-being and productivity; it creates an awareness and a focus on overall wellbeing. Ultimately, we strive to ensure that our Redialers thrive is all areas of their life. By focusing on key strategies, we are able to simply and hopefully effectively support their well being journey.

Management 130

Management Service Call Center Nearshoring 130

The Global Small Business Blog

MAY 27, 2024

©iStock/spukkato What's affecting me, my clients, my colleagues and other global small business owners: Remember and honor: Wishing you a meaningful and thoughtful Memorial Day. Triple Shot Reinvention will focus on three priorities: elevating the Starbucks brand ; strengthening the company’s digital capabilities; and becoming truly global; customized with “two pumps” unlocking efficiency and reinvigorating partner culture.

Efficiency 258

Efficiency 258

IBM Business Partners

MAY 10, 2024

Underpinning most artificial intelligence (AI) deep learning is a subset of machine learning that uses multi-layered neural networks to simulate the complex decision-making power of the human brain. Beyond artificial intelligence (AI) , deep learning drives many applications that improve automation , including everyday products and services like digital assistants, voice-enabled consumer electronics, credit card fraud detection and more.

Out-Tasking 101

Out-Tasking Flexibility Manufacturing Design 101

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Perficient Digital Transformation

MAY 1, 2024

We are proud to announce Perficient has been awarded HCL Software’s Gold Reseller Award! This award comes as recognition for our continued collaboration and outstanding performance in regard to sales and delivery in 2023. As an HCL Software strategic partner, we actively drive innovation into HCL’s roadmap and collaborate closely from a product innovation and support perspective.

Collaborations 105

Collaborations Sales Software Customer Support 105

SEBPO

MAY 3, 2024

BLOG Scaling Your Business Through Smart Outsourcing May 3, 2024 This is a special edition of A Media Operator (AMO), sponsored by SEBPO and written by AMO. In these sponsored deep dives, AMO digs into a specific topic. This article is also available on the AMO website. Scaling Your Business Through Smart Outsourcing As we unlocked the ability to do our jobs anywhere, some companies have realized that limiting our hiring pool to a single city—pre-pandemic—or a single country is very limiting.

Outsourcing 98

Outsourcing Out-Tasking Accounting Jobbing 98

Magellan Solutions

MAY 6, 2024

As a business owner, you’re always looking for ways to streamline your operations and get more done with fewer resources. Did you know that 24% of small businesses outsource to improve efficiency ? You’re probably curious about the different types of outsourcing that can benefit your company. From boosting productivity to reducing expenses, outsourcing has become a popular tool for improving operations.

Outsourcing 97

Outsourcing Offshoring Nearshoring Human Resources 97

Eclaro

MAY 21, 2024

The relationship between risk and reward is one in which you always want the latter to come out on top. In the best cases, it’s a relationship driven by recognition and response—recognizing risks, assessing them, figuring out how to mitigate or eliminate them completely, and establishing a proactive response at every turn. When it comes to outsourcing and offshoring, there are any number of risks that businesses may be concerned with, but we’ve come up with a Top 10 of the most common risks asso

Offshoring 95

Offshoring Outsourcing 95

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

The Global Small Business Blog

MAY 24, 2024

©iStock/CHALLA The chiefs of Korea’s largest business groups gathered with President Yoon Suk Yeol to garner support for small- and medium-sized enterprises (SMEs) in their overseas expansion efforts in an annual meeting on Thursday. President Yoon presided over this year’s conference of SMEs held on the front lawn of the presidential office in central Seoul, joined by Samsung Electronics Chairman Lee Jae-yong, LG Group Chairman Koo Kwang-mo and Hanwha Group Vice Chairman Kim Dong-kwan.

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IBM Business Partners

MAY 31, 2024

The new era of generative AI has spurred the exploration of AI use cases to enhance productivity, improve customer service, increase efficiency and scale IT modernization. Recent research commissioned by IBM® indicates that as many as 42% of surveyed enterprise-scale businesses have actively deployed AI, while an additional 40% are actively exploring the use of AI technology.

Government 98

Government Service Administrative Risk Management 98

Perficient Digital Transformation

MAY 1, 2024

Optimizely Content Delivery API is very well known for building headless CMS, to connect to Single Page Apps, mobile apps, etc. However I also found that come in handy in terms of data migration. With the Content Delivery API, you can easily retrieve detailed information of source content in JSON format and map it to your target application. In this article, I will give a brief instruction on how to migrate data between Optimizely Content Cloud applications using the API.

Sourcing 105

Sourcing Jobbing Software 105

SPD Load

MAY 17, 2024

Last year was tough for startups, especially in Europe. Atomico report says funding from investors nearly dropped by half in 2023, leaving. The post Start Your Venture in 2024 with These 15 Tech Startup Ideas first appeared on SpdLoad.

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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics