Neeyamo

MAY 20, 2022

“Having the employees’ first mindset is important because they are the ones who help you put the customers first,” says Adrian Tan – Chief Marketing Strategist at Marketing Sumo, in this episode of Neeyamo’s HR Cookbook podcast. As artificial intelligence (AI) continues to whittle away at the cost of human creators and develop new methods to replace old jobs, the value and need for human touch and employee experience are towering high.

Research 105

Research Jobbing Marketing Management 105

Forrester Digital Transformation

MAY 10, 2022

Everything-eventually-becomes-a-service which Microsoft demonstrates by launching its own version of managed detection & response. We discuss what CISOs need to know, how it will impact the market, and what to look for next.

Service 264

Service Marketing Management Cybersecurity 264

The Global Small Business Blog

MAY 28, 2022

©2022 Laurel J. Delaney. All rights reserved. “Be like a train; go in the rain, go in the sun, go in the storm, go in the dark tunnels! Be like a train; concentrate on your road and go with no hesitation!” – Mehmet Murat Ildan.

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Automation Anywhere

MAY 6, 2022

The old ways of managing and supporting business processes are undergoing a paradigm shift. Disruptive technologies – like intelligent automation (RPA+AI) – are helping chief experience officers (CXOs) re-invent their business operations by bringing in optimizations. The back office provides vital support and administration to the business and can help create service differentiation with business functions such as IT, HR, and finance.

Automation 144

Automation Out-Tasking Finance Human Resources 144

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

McKinsey and Company

MAY 31, 2022

Employers have invested unprecedented resources in employee mental health and well-being. With burnout at all-time highs, leaders wonder if they can make a difference. Our research suggests they can.

Research 142

Research 142

Perficient Digital Transformation

MAY 10, 2022

Oracle Cloud ERP offers several built-in tools for reporting. While native reporting tools like Oracle Transactional Business Intelligence (OTBI) and Oracle BI Publisher are well-suited for specific types of operational reporting, they do have limitations when it comes to performing complex and enterprise-wide reporting. It is therefore crucial to complement the Oracle Cloud ERP application with an enterprise reporting solution.

Analytics 124

Analytics Sourcing Sales Accounting 124

Forrester Digital Transformation

MAY 27, 2022

Welcome to the retail media boom. In the past 18 months, dozens of major retailers launched their own retail media networks while established players planned for expansion, self-service marketplaces, and in-house capabilities. And we don’t see this growth slowing anytime soon. In our just-published forecast, we estimate that retail media ad sales in the US […].

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Retail Marketing Sales Service 246

The Global Small Business Blog

MAY 3, 2022

©iStock/metamorworks Serial entrepreneur Somdutta Singh aimed to carve out a profession of her liking. Born to doctor parents from Kolkata, the first-generation entrepreneur has launched several ventures over the years. “At a very early age, I had decided this was not the life and future I would want for myself. I wanted freedom of choice. I wanted to travel the world and have a better work-life balance.

E-Commerce 220

E-Commerce Supply Chain Management Management 220

Neeyamo

MAY 26, 2022

Are you looking to expand your business worldwide? Whether it is to venture into a new market, expand the current client base, tap into a worldwide talent pool, or reorganize supply chains, global expansion provides the means to accomplish these objectives. While the “why” of global expansion is quite evident for many organizations, it is the “how” that often poses as a challenge.

Payroll 110

Payroll Insurance Out-Tasking Research 110

McKinsey and Company

MAY 23, 2022

Supply chain upheavals show little sign of abating. Companies can address them by reconsidering outdated, short-term strategies and beginning the hard work of building structural resilience.

Management 138

Management Supply Chain Management 138

Advertiser: Paycor

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Perficient Digital Transformation

MAY 23, 2022

Perficient’s Women In Technology (WIT) Employee Resource Group (ERG) was introduced in the Nagpur Global Delivery Center(GDC) on the very apt occasion of International Women’s Day. The induction comprised of briefing all the women colleagues about the purpose of forming the WIT ERG in Perficient, its inception and growth story and its goals for the year 2022.

Out-Tasking 119

Out-Tasking Collaborations Finance Management 119

Hyland

MAY 31, 2022

There is an exponential demand for content in today’s digital world, especially rich media assets such as images and video. These assets are no longer just the purview of the marketing organizations either — their use is spreading across the organization internally and externally by helping to deliver a richer and more personalized customer experience.

Management 98

Management Software Sourcing Design 98

Forrester Digital Transformation

MAY 17, 2022

Tell us about yourself: I help people seek, solicit, and speak data & information in safe to share environments. I can help data, technology, and business leaders influence culture change and ignite insight-driven decision making at their organizations. I empower those at any point in their development journey to be curious, creative, critical thinkers who […].

Government 246

Government Analytics 246

The Global Small Business Blog

MAY 12, 2022

©iStock/Helin Loik-Tomson While the ongoing global pandemic and the Russian invasion of Ukraine have taken a toll on the European market, these 300 honorees remain positive : Some 80% of listees believe the European economy is ripe for entrepreneurship, and collectively they’ve raised more than $2 billion in funding for their ventures—more than double the amount raised by last year’s honorees.

Marketing 215

Marketing 215

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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

Globalization Partners

MAY 30, 2022

Globalization Partners: What Do the Amendments to Australia’s Fair Work Act Mean? In 2009, the Australian government passed the Fair Work Act , which serves to govern the employee-employer relationship in most private workplaces within the country. There are a lot of details to consider, but it works by providing the terms and conditions for employment, as well as detailing the rights and responsibilities of both employees and employers.

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Regulations Government Administrative Jobbing 98

McKinsey and Company

MAY 19, 2022

Exponentially more powerful machines could make possible major reductions in emissions, putting the goal of limiting global warming within reach.

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Perficient Digital Transformation

MAY 18, 2022

CRN is a prominent channel outlet where five Perficient colleagues were recently recognized on the 2022 CRN Women of the Channel list. This annual list highlights women who are some of the most influential leaders in the channel for their incredible accomplishments, strategic vision, thought leadership, and channel advocacy. We previously celebrated Liza Sisler and Liz Stuart for their accomplishments and recognition on the 2022 list.

Global Alliances 119

Global Alliances Jobbing Management 119

Raya Contact Center

MAY 26, 2022

RAYA CX team receives the award for Best CX and Operational Excellence on our behalf at the CX Live Awards, Middle East 2022! . A big round of applause to every RCXer that puts excellence in every customer experience every day! Our strategy has put operational excellence as the pinnacle of success and so today we celebrate all the teams who made this possible.

E-Commerce 98

E-Commerce Customer Service Design Management 98

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

Forrester Digital Transformation

MAY 24, 2022

As organizations continue efforts to perpetually reduce costs, knowledge worker productivity becomes a key focus. Specifically this means giving knowledge workers the ability to work on their own without assistance from other knowledge workers. Done well, this is autonomy. Done poorly, it can be difficult to know what to do, how to do it, and […].

Reduced Costs 246

Reduced Costs Information Technology 246

The Global Small Business Blog

MAY 6, 2022

©iStock/Nattakorn Maneerat Finding global brand desirability, according to Lisa Shiqi Yu, Genlab CEO and former digital transformation head of L’Oreal China and Elijah Whaley, VP of Marketing at Gainfluence, comes from combining superior product quality with defining your brand purpose, delivered through extraordinary customer experiences. When it comes to long-term brand building, the local beauty brands can learn a lot from foreign brands.

Marketing 211

Marketing 211

Airswift

MAY 26, 2022

Source: Frame Stock Footage/Shutterstock. High-quality talent plays a vital role in developing a more reliable clean energy future for the economy. As we see more efforts by nations to reduce carbon emissions above pre-industrial levels, the more the energy industry is being transformed.

Sourcing 98

Sourcing 98

McKinsey and Company

MAY 12, 2022

Successful digital transformations may not be as elusive as you think. The best CEOs know up front what success looks like—and what stands in their way.

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Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Perficient Digital Transformation

MAY 17, 2022

CRN recently recognized five Perficient colleagues in their 2022 CRN Women of the Channel list. The annual program honors some of the most influential women channel leaders for their incredible accomplishments, strategic vision, thought leadership, and channel advocacy. We previously celebrated Liza Sisler , partner marketing and alliances director, for her inclusion in the 2022 list and the Power 70 Solutions Provider list.

Jobbing 119

Jobbing Collaborations Marketing 119

Influx

MAY 24, 2022

Customer service training is an essential part of creating and maintaining a successful customer service team. In fact, 91% of customers agree that a positive customer service experience makes them more likely to make another purchase (Salesforce). Quality customer service training is vital because positive customer experiences drive the long-term success of a business.

Customer Service 98

Customer Service Service Customer Support Out-Tasking 98

Forrester Digital Transformation

MAY 24, 2022

The flurry of changes in the advertising and marketing ecosystem driven by cookie and ID deprecation, rising walled gardens, and privacy-preserving measures, has B2C marketers scrambling for solutions to help them develop data-driven marketing strategies. Amidst all the changes in the ad ecosystem, we are seeing the emergence of a new tool with the promise […].

Marketing 246

Marketing 246

The Global Small Business Blog

MAY 19, 2022

©iStock/Larry Gibson The Port of Long Beach is embarking on a massive overhaul of its cramped and aging rail yard to enable more cargo to get moved off the docks by train and to cut down on the number of diesel trucks that are currently hauling the vast majority of containers inland. The key issue the expanded rail yard will address is that there isn’t enough space at the port currently to assemble thousands of loaded rail cars into enough single trains that can go straight from the port to majo

Marketing 204

Marketing 204

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

OpenAccess BPO

MAY 27, 2022

PCI DSS | Open Access BPO Secures PCI DSS Certification With Payment Card Industry Data Security Standard certification from the PCI Security Standards Council, Open Access BPO assures information security for every customer transaction. GDPR | Open Access BPO Achieves GDPR Compliance General Data Protection Regulation compliance means seamless data security and access for customers. […].

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BPO Regulations 98

McKinsey and Company

MAY 2, 2022

As technological innovation accelerates, fashion companies have an opportunity to serve customers better while also creating a more efficient, responsive, and responsible business.

Efficiency 118

Efficiency Retail 118

Perficient Digital Transformation

MAY 16, 2022

CRN is the voice of the channel and helps solutions providers make the best, most strategic and well thought out decisions for their organizations. The annual CRN Women of the Channel list honors some of the most influential women leaders for their incredible accomplishments, strategic vision, thought leadership, and channel advocacy. READ MORE: Five Perficient Colleagues Recognized on CRN Women of the Channel List.

Sales 119

Sales Collaborations Jobbing Marketing 119

Raya Contact Center

MAY 19, 2022

RAYA CX Q1 2022 earnings report has been published. Our CEO, Ahmed Refky stated, I’m pleased to see year-on-year growth across all figures, recording a 37.9% increase in revenue YoY, a 43.3% increase in EBITDA YoY, and a +200% increase in net profit YoY. Our solid results are a testament to the success of our strategy and digital transformation journey!

Marketing 98

Marketing Service 98

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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics