Sat.Jun 18, 2022 - Fri.Jun 24, 2022

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5 Key Steps to Build Compliance Resilience Through Risk & Gap Analysis

Provana

The regulatory environment for collection players remains complex and ever-changing. Following such a complex web of federal laws (Reg F, laws around pending cases, CFPB trends, etc.) and state compliance (such as privacy laws, and mini-CFPBs) requires the right set of expertise, technology, and good knowledge of the entire process.

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Factors to Consider When Scaling to a Global Workforce

The Global Small Business Blog

©iStock/Vadym Pastukh As Davis Nordell, technology senior analyst with RSM US LLP, writes, "The globalized economy and the possibilities of remote work mean companies are considering building international workforces. But you need to plan carefully for any international expansion. Despite the current problems plaguing supply chains, tech companies — especially those outside of the hardware sector — have limited exposure to or concern for supply chain risk.

Marketing 229
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Hybrid Working – The Modern Working Model of The Future

Groove Technology

“Work from home” was no longer a new term when the COVID-19 pandemic occurred in 2020. From the end of 2021, when the situation gradually becomes a “new normal, “ the “Hybrid working” model has been mentioned more frequently as a global trend. The global working model has been changing gradually. The hybrid model is a combination of working remotely and working at the office when needed.

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Three Ideas To Make Your Messaging A Hit With Buyers

Forrester Digital Transformation

Enticing plot, captivating characters, and spellbinding world-building are all examples of what may come to mind when thinking about what we love most in a good television show. These elements are carefully crafted by screenwriters in the writer’s room, who meet and brainstorm how to deliver the most engaging experience. B2B marketers could learn a thing or two from these writers, especially when it comes to building and enabling effective messaging.

Marketing 246
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The HR Leader’s Workforce Management Guide

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

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Sustainable and inclusive growth: A weekly briefing

McKinsey and Company

A new era is possible—one that sees growth and societal benefits as complementary goals that reinforce each other. Our weekly digest of McKinsey insights explores the topic.

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Entertaining Diversions

The Global Small Business Blog

©iStock/DisobeyArt Although evolution has hard-wired us to be negative, we have the ability to change by adopting new thought patterns and "entertaining diversions" that can help us to accentuate the positive. How do we define happiness and can we actively make ourselves happy? The happiest people benefit from close social connections and resilience against life's complications, according to scientists and researchers on the subject, and there are clear steps we can take to improve our chances o

Research 221

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The Insights Beat: This Summer, Take A Trip To Insights Capabilities Paradise

Forrester Digital Transformation

Summer is here, and you deserve a vacation. Whether you’re camping by the lake or snorkeling off the coast, you (likely) won’t be thinking about data, but this summer can still be a good opportunity to build your insights capabilities. In this edition of the Insights Beat, we will cannonball into the business insights team’s […].

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CX without design only gets you halfway

McKinsey and Company

When mapping out the customer journey, combining traditional CX practices with user-centered design processes has proven to bring the greatest value.

Design 124
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A Bicycle Ride Around the World

The Global Small Business Blog

©2022 Laurel J. Delaney. All rights reserved. “A bicycle ride around the world begins with a single pedal stroke." – Scott Stoll, a Community Professor who travelled around the world on his bicycle.

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6 Workplace Training Methods: Select the Best for Your Employees

Groove Technology

Training managers must provide opportunities for additional training and growth in order to create a happy, productive workforce. Unfortunately, far too many employees and managers regard training as tedious or unnecessary. And, let’s face it, employee training can be tedious if the wrong types of training method are used for the topic or issues at hand.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Actionable Insights and Metrics That Unlock Channel Sales Growth

Forrester Digital Transformation

Importance Of Channel Sales Metrics Today, actionable insights are the backbone of channel sales organizations. Collecting the right data and transforming it into actionable insights enables channel sales leaders to spot risks, find opportunities for growth, and make smarter decisions. In other words, tracking the right metrics could mean the difference between hitting your channel […].

Sales 246
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New operations management systems for a digital world

McKinsey and Company

Now is the time to redefine management disciplines with a modern tool kit powered by technology. The organizations that embark on this journey sooner will achieve the benefits from a culture of innovation.

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Elevate Equity Inside and Out

The Global Small Business Blog

©iStock/designer491 Consumers want to support brands that represent them and their values. And organizations that have made DEI efforts a core priority also recognize that it’s just as important to feature representation in front of the camera as it is behind the scenes. How can global marketers do this? There are multiple ways across an organization’s ecosystem, of which Deloitte has highlighted three within their Authentically inclusive marketing article.

Marketing 202
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How to Retain Relocating Talent

Globalization Partners

Companies invest a significant amount of money and time recruiting and onboarding top talent for key positions. Therefore, it makes sense to invest in retaining valuable employees, particularly during a time when the job market is in the hands of the employee versus the employer. With the onset of remote work and an increase in international job opportunities, professionals’ job searches are no longer limited to the local area — borders are no longer boundaries to finding work.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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If you can say it, you can see it: Dall-E and You

Forrester Digital Transformation

Or, “How a natural-language image generation AI used as a meme generator by social media may impact your business.” Welcome to the future, it’s got AI-generated art. Let’s play a quick game – which of the below images were made by an AI system generating images based on word prompts? Let’s pretend you guessed […].

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‘Find the smartest technologist in the company and make them CEO’

McKinsey and Company

Silicon Valley’s Marc Andreessen tackles tech trends like artificial intelligence, crypto, and Web3—and why incumbents still have a tough time competing with digital start-ups.

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Where Forecasts Went Wrong On Trade Globalization

The Global Small Business Blog

©iStock/coffeekai According to the International Monetary Fund, the prediction that expanding production networks and trade globalization would make the world economy less resilient turned out to be wrong. Why? The question has two components: (1) Why did demand for traded goods boom? (2) How could supply increase to satisfy this unprecedented expansion of demand?

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Working Efficiently with Selenide: The Subset of Selenium Webdriver

Perficient Digital Transformation

Selenide is a Selenium WebDriver-based test automation framework. It’s open-source, free, stable, and, most importantly, provides a simple API. It helps you save time when writing and debugging code. The nicest aspect is that you don’t have to memorize all the methods or read the documentation; you have to start typing, and the IDE will keep recommending the most likely solution.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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B2B Buyers and Digital Selling (Part 1): Self-service, PLG, and Consumption Pricing

Forrester Digital Transformation

Digital selling insights from buyers and B2B sales executives, covering self-service purchasing, product-led growth (PLG), e-commerce, and consumption-based pricing. Will they converge or remain distinct practices shaping the buying experience?

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Americans are embracing flexible work—and they want more of it

McKinsey and Company

The American Opportunity Survey illuminates how many people are offered the option to work from home, who works flexibly, and how they feel about it.

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Today in Global Small Business: Freightos Agrees to SPAC Merger

The Global Small Business Blog

©iStock/Victoria Koitsova What's affecting me, my clients, my colleagues and other global small business owners: Freightos, a fast-growing ocean and air freight marketplace similar to Expedia in air travel, announced recently it is going public through a merger with Gersher Acquisition Company. Some interesting investors to date - surprise, surprise.

Retail 177
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Understanding Which Steps to Take to Accomplish Content and Commerce

Perficient Digital Transformation

Success is naturally different for every organization. But, one aspect that’s the same for all is what level of maturity an organization has and if they can deliver on their business goals and objectives while meeting customer expectations. Yes, it sounds like a heavy task, but if a company meets all of these requirements, they are likely in good shape to take on a content and commerce initiative.

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Why (and How) to Switch to a New HR & Payroll Platform

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

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What’s New In EMEA Mobile Banking

Forrester Digital Transformation

Mobile banking apps are a crucial component of the overall banking experience. To identify mobile banking best practices, we reviewed the mobile apps of 13 EMEA banking brands in March and April of 2022 for both functionality and user experience.

Banking 246
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Strengthening collaboration in the European space ecosystem

McKinsey and Company

European space partnerships are complex, spanning multiple countries and organizations. A new approach can help all participants unite behind shared goals.

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What is low-code app development? We break it down for you

Hyland

In this piece: What is low-code app development? Low-code vs. pro-code: A head-to-head comparison. Key features of low-code apps. Low-code use cases. Agility is the key to smart, strategic growth, especially in uncertain times. You’ve likely heard or read variations of this line multiple times, but how do you achieve this almost mythical agility? The short answer: With a low-code platform.

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Is there really a best time to send an email?

Perficient Digital Transformation

One of the most contemplated questions in email marketing is: is there actually a specific day and time an email should be sent for the best results? In my opinion, it is almost impossible to say a specific day and time is the best for an email send. The world, and more specifically the workforce, has changed tremendously in the last 2-3 years which makes this question even more interesting.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Sales Enablement Technology Decisions Just Got Easier: Introducing the Now Tech, 2022

Forrester Digital Transformation

Sales Enablement Automation (SEA) solutions equip sellers with personalized training and content to effectively engage with and meet the expectations of increasingly digital-first buyers. Over the past decade these solutions have evolved and empowered B2B revenue teams to: Optimize sales processes Break down organizational silos Shorten time-to-competency Measure the impact of enablement programs These technologies […].

Sales 246
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Are personalized vitamins the future of wellness?

McKinsey and Company

Two fast-growing vitamin companies, HUM Nutrition and Vous Vitamin, are betting on personalization. Listen to their CEOs discuss the biggest trends in consumer health and wellness.

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The importance of customer satisfaction for business

Influx

We are living in a new era. The transformation of commerce over the years has gone from prioritizing products and services to putting emphasis on the consumer; a trend we predict will remain for quite some time. Customers are the centerpiece of your business and all marketing efforts. Every business should not only reach for a high level of customer satisfaction but should always be actively pursuing it through various support operations. .

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RAYA CX and Palm Hills Developments Celebrating a Successful 5-Year Partnership of CX Excellence

Raya Contact Center

This month RAYA CX and Palm Hills Developments celebrated their 5-year partnership going strong with the attendance of the VP of Client Relations of Palm Hills Developments, Mohamed Hegazy, our COO, Alaa El Shafei, and the operations and CSM teams. The leading luxury real-estate development company in Egypt has had an incredible success story since choosing RAYA CX in 2017 to uplift its customer experience and over the years optimize its database and launch telesales team.

Sales 98
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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.