Sat.Apr 27, 2024 - Fri.May 03, 2024

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Is Outsourcing Offshore Right for You? Pros and Cons

Magellan Solutions

Have you ever noticed businesses looking for new ways to save money and grow ? One popular tactic is outsourcing to other countries to make operations more efficient. As the global economy becomes increasingly interconnected, the appeal of outsourcing offshore has soared. The global BPO market is projected to reach $525 billion by 2030 , growing at over 9% annually.

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Massive Area of Growth: Global Expansion

The Global Small Business Blog

©iStock/Geleanu Mihai Shopify President Harley Finkelstein wants to make your customer base global. So do we. Simple as that. "International is a massive area of growth for us,” he [Finkelstein] said. “So not only can any brand of all sizes use Shopify, but once they start selling with us, we want to make it default global, meaning we want their customer base to be global.

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Towards A Gender Equitable World: Unveiling Diversity in DeepTech

Zinnov

India’s emergence as a global DeepTech hub is a remarkable growth story. However, amidst this rapid progress lies a critical blind spot – the glaring lack of equal gender representation and participation of women in the tech workforce. The statistics paint a stark picture. Only 70% of Indian women have access to primary education and a mere 3% reach senior leadership roles in the corporate world.

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How Integrated Attendance Systems Simplify Payroll Compliance?

Paysquare

Introduction of Attendance System A stable and efficient payroll system can provide a lot of amazing benefits to clients. This is because this system consists of a lot of small and big aspects that contribute to making legal and statutory compliance in HR to a great extent. One such amazing, capable system is an integrated attendance system. With the help of integrated attendance systems, employees can handle their daily working records very capably.

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The HR Leader’s Workforce Management Guide

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

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Today in Global Small Business: Imitation Isn't Enough With AI

The Global Small Business Blog

©iStock/CHOLTICHA KRANJUMNONG What's affecting me, my clients, my colleagues and other global small business owners: The ethical issues of AI ; imitation isn't enough. Fears of trade protectionism are overdone. The fallout of Red Sea disruptions for global trade and inflation. Quote of the week: "The freer the flow of world trade, the stronger the tides for economic progress and peace among nations.

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Call Center Outsource: Questions to ask a Nearshore service

Redial

As a business owner or a CEO is important to ask certain questions to get a clear picture of what you are hiring, in the case of a Nearshore service, here we have some key questions to ask your next outsource provider. What are the benefits of outsourcing our call center services? Outsourcing call center services offers businesses the opportunity to optimize costs, access specialized talent, enhance scalability, and focus on core competencies, ultimately leading to improved customer experiences

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5 Obtrusive Blockers to Avoid as a Servant Leader

Perficient Digital Transformation

We’ve all heard of servant leadership. The concept of “being a servant” to your teams and treating employees as critical individuals to be cultivated and empowered, has strong merit. However, many organizations fall short, with those at the top of the hierarchy viewing employees as interchangeable cogs in the corporate machine. Instead of diving deep into the theories, practices, and benefits of servant leadership, I will focus on a specific, related principle or mind-set: being unobtrusive.

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I Like Bold Colors

The Global Small Business Blog

©2024 Laurel J. Delaney. All rights reserved. "I like bold colors but usually wear black.

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Consistent Financial Reporting for Small Businesses

inDinero

You’ve put effort into managing your small business, but are you truly aware of your company’s financial pulse? Consistent financial reporting can be the difference between merely surviving and thriving in the competitive business landscape. These reports offer a window into your business’s financial health, guiding you to make well-informed decisions that could shape your company’s future.

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Navigating Change: How Regional Payers Stay Ahead

3Pillar Global

Regional payers have formed the cornerstone of the US health sector, particularly within well-established commercial markets. They collectively insure ~130 million Americans, including nearly half of the employer market. Yet this position is under pressure as the needs of employers evolve and national competitors introduce new business models. In this article we’ll dive into the drivers of recent disruption and how some regional payers are harnessing innovative technology to reclaim their compet

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Perficient Awarded as HCL Software’s Gold Reseller Award

Perficient Digital Transformation

We are proud to announce Perficient has been awarded HCL Software’s Gold Reseller Award! This award comes as recognition for our continued collaboration and outstanding performance in regard to sales and delivery in 2023. As an HCL Software strategic partner, we actively drive innovation into HCL’s roadmap and collaborate closely from a product innovation and support perspective.

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U.S. and China Talks On AI Could Have Far-Reaching Implications For the Future of Global Commerce

The Global Small Business Blog

©iStock/William_Potter The high-level talks between the U.S. and China on artificial intelligence (AI) could have far-reaching implications for the future of global commerce, experts say. U.S. Secretary of State Anthony Blinken has announced that the two countries will conduct their first high-level talks on AI, emphasizing its growing importance. The discussions are poised to cover crucial aspects of AI technology and regulation, and the outcomes may influence regulatory frameworks, technology

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Scaling Your Business Through Smart Outsourcing

SEBPO

BLOG Scaling Your Business Through Smart Outsourcing May 3, 2024 This is a special edition of A Media Operator (AMO), sponsored by SEBPO and written by AMO. In these sponsored deep dives, AMO digs into a specific topic. This article is also available on the AMO website. Scaling Your Business Through Smart Outsourcing As we unlocked the ability to do our jobs anywhere, some companies have realized that limiting our hiring pool to a single city—pre-pandemic—or a single country is very limiting.

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3Pillar Global and New Port Partners Redefine End-to-End Transformation in New Strategic Business and Technology Relationship

3Pillar Global

FAIRFAX, VA – 3Pillar Global, a leading software strategy, consulting and AI-enabled product development firm and New Port Partners, a premier advisory firm specializing in tech sector business performance improvements, today announced a strategic business and technology relationship. Clients of New Port partners who are undergoing complex business transformations can leverage 3Pillar’s 18-year track record in digital expertise, including custom enterprise software application development, clou

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Using Optimizely Content Delivery API for data migration

Perficient Digital Transformation

Optimizely Content Delivery API is very well known for building headless CMS, to connect to Single Page Apps, mobile apps, etc. However I also found that come in handy in terms of data migration. With the Content Delivery API, you can easily retrieve detailed information of source content in JSON format and map it to your target application. In this article, I will give a brief instruction on how to migrate data between Optimizely Content Cloud applications using the API.

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Look Who Is Giving Courses on AI?

The Global Small Business Blog

©iStock/mesh cube The artificial intelligence (AI) courses Coursera offers are designed to help prepare you for a career in machine learning engineering, intelligent systems design, data science, robotics, and natural language processing, equipping you with cutting-edge skills in this evolving field. Check out which companies are educating the masses.

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How generative AI will revolutionize supply chain 

IBM Services

Unlocking the full potential of supply chain management has long been a goal for businesses that seek efficiency, resilience and sustainability. In the age of digital transformation, the integration of advanced technologies like generative artificial intelligence brings a new era of innovation and optimization. AI tools help users address queries and resolve alerts by using supply chain data, and natural language processing helps analysts access inventory, order and shipment data for decision-ma

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Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services | Webinar

Everest Group

live webinar Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services May 2, 2024 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST As the second half of 2024 approaches, sourcing leaders are pivoting towards revenue acceleration strategies, moving beyond the traditional focus on cost savings. Procurement’s growing relevance within organizations underscores its necessity to adopt growth-oriented strategies, including driving innovation with key suppliers, leverag

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Balancing Work and Home Life: 4 Ways to Support Better Mental Health for Mothers

Perficient Digital Transformation

I recently became a mother for the third time, welcoming a beautiful baby girl in July 2023. Stepping into the whirlwind of newborn life with two other children in tow felt like diving headfirst into uncharted waters! Balancing the needs of three young humans has become my daily adventure, filled with equal parts chaos and love. Mo therhood , whether it’s the first or fifth time, is a beautiful yet wildly demanding journey that nearly always involves juggling multiple responsibilities simultane

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Top behavioral questions for software engineers and how to answer them

Airswift

Picture this: You're sitting across a tech recruiter, and the conversation turns to your resume. They admire the depth of your credentials, commending that it stands out in a sea of AI-generated applications. Your expertise and educational background leave a lasting impression, as did your performance in a recent coding challenge.

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VeloxCon 2024: Innovation in data management

IBM Services

VeloxCon 2024 , the premier developer conference that is dedicated to the Velox open-source project, brought together industry leaders, engineers, and enthusiasts to explore the latest advancements and collaborative efforts shaping the future of data management. Hosted by IBM® in partnership with Meta, VeloxCon showcased the latest innovation in Velox including project roadmap, Prestissimo (Presto-on-Velox), Gluten (Spark-on-Velox), hardware acceleration, and much more.

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4-D Framework for Skills Intelligence Platforms Adoption | Market Insights™

Everest Group

Skills VIEW THE FULL REPORT

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Why (and How) to Switch to a New HR & Payroll Platform

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

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Sitecore 10.4 is out and here’s all you need to know about it

Perficient Digital Transformation

That was a decent gap since 1.5 years ago Sitecore previously released a feature-full version of their XM/XP platform, namely 10.3 was released on December 1st of 2022. That is why I was very excited to look through the newest release of the vendor’s self-hosted platforms and familiarize myself with its changes. First and foremost, the 10.4 platforms could be exclusively obtained from a new download page which has moved to its new home at Sitecore Developer Portal.

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The Truth: Outsourcing vs Offshoring Solutions Save Costs

Magellan Solutions

Small and medium enterprises (SMEs) drive significant economic productivity and employment but struggle with high operational costs. With such constraints, investing in costly new technologies and innovations for growth becomes extremely difficult. Fortunately, SMEs can explore outsourcing vs offshoring solutions as viable strategies to reduce costs and free up resources for adopting emerging technologies.

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Podcast Playback: The Power and Promise of Diverse Teams

Globalization Partners

On our Pangeo Perspectives podcast, Katharine Zaleski, Co-Founder and Board Chair of PowerToFly, and Sienna J. Brown, Senior Director of Diversity, Equity, Inclusion, and Belonging (DEIB) at PowerToFly, delved into the topic of workplace diversity, sharing some invaluable insights on its many benefits, its impact on talent retention, and more.

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Importance of Skills Intelligence Across Talent Acquisition and Management Use Cases | Market Insights™

Everest Group

The first report in this series offers a comprehensive overview of skills intelligence and its relevance in talent acquisition and management.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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SFCC: The Orchestrator for Your B2C Lead-to-Loyalty Journey

Perficient Digital Transformation

In the competitive world of B2C commerce, fostering customer loyalty is paramount. Salesforce Commerce Cloud (SFCC) provides a robust platform that goes beyond transactions, offering a powerful toolset to orchestrate the entire lead-to-loyalty journey. Here’s how SFCC empowers businesses to build lasting customer relationships: Targeted Acquisition Strategies: From the moment a customer lands on your site, leverage their data to create a personalized experience.

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Startup Funding: The Founder’s Roadmap

inDinero

Finding startup funding takes a lot of work. You have an incredibly promising idea and the ambition to pursue it, but finding the capital to test and grow your business won’t be easy. In this article, we’ll outline different types of startup funding and guide you on how to successfully find and pitch investors. Table of Contents What Is Startup Captial?

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Beyond the Paycheck: How India GCCs Can Attract and Retain Top Talent?

Zinnov

Remember the game of musical chairs? When the music stopped, everyone scrambled for a seat. The talent market in past few years has been a lot like that. We saw a period of what’s been called the “ Great Resignation.” Employees made consecutive job switches in search for growth, value and of course better paychecks. But then, plot twist!

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ABSL DACH’s 10th Member Meeting | Conference

Everest Group

Conference ABSL DACH's 10th Member Meeting: AI & Gen AI in GBS June 24-25, 2024 Catch Everest Group Partner, Rohitashwa Aggarwal, at ABSL DACH’s 10th Member Meeting in Hamburg, Germany. Rohitashwa will join an exciting line up of speakers to present his insights on AI and generative AI in GBS.

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.