Intugo
DECEMBER 21, 2023
When to Invest in a Customer Service Call Center? Have you ever wondered about the best moment to invest in a customer service call center for your business? As the business world continues to evolve, the decision to set up a dedicated call center becomes a crucial factor for success. Many businesses struggle with determining the right time to make this crucial investment.
Metasource
DECEMBER 21, 2023
A new year is upon us, and the pressure is on organizations to streamline processes and drive efficiency across departments. According to a recent report , companies are expected to prioritize automation in 2024 in order to minimize mundane tasks and, therefore, increase productivity. Have you prioritized your business process automation (BPA) goals for next year?
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IBM Services
DECEMBER 20, 2023
Artificial intelligence (AI) is a transformative force. The automation of tasks that traditionally relied on human intelligence has far-reaching implications, creating new opportunities for innovation and enabling businesses to reinvent their operations. By giving machines the growing capacity to learn, reason and make decisions, AI is impacting nearly every industry, from manufacturing to hospitality, healthcare and academia.
Ivemsa
DECEMBER 20, 2023
Nearshoring to Mexico has become the go-to strategy for U.S. manufacturers looking for cost-effective, high-quality operating solutions. Over the years, Mexico has become the number one trade partner with the U.S. due to its proximity, stable workforce, reliable transportation and supply chain networks, and favorable trade agreements, including the USMCA.
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What is Remote-Insourcing? Sounds like an oxymoron, right? Not anymore. Remote-Insourcing isn’t outsourcing—it’s a revolutionary staffing model that lets our clients fill key entry-level positions with top-tier, loyal, long-term talent, integrated seamlessly into their businesses—just like local employees but without the turnover or W2 HR hassles. With under 3% unwanted attrition, you train once and keep the same team for years.
Airswift
DECEMBER 20, 2023
Unprecedented Agreement Signals a Renewable Energy Era After two intense weeks of discussions with delegations from around the world, the 28th Conference of the Parties (COP 28) in Dubai, UAE, concluded with a landmark agreement. This agreement is notable for its focus on renewable energy, energy efficiency, and the phasing out of fossil fuels, heralding a new era of renewable energy.
The Global Small Business Blog
DECEMBER 20, 2023
©iStock/SvetaZi Adeola Adewusi credits his “cultural dexterity” to living and working on five continents. The senior HR director, Americas at Stanley Black & Decker told HR Brew it has served him well as a people professional because he “can understand the dynamic of a particular culture and what’s important to them.” With Stanley Black & Decker, Adewusi oversees about 2,500 employees along the supply chain in nearly a dozen countries.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Eclaro
DECEMBER 22, 2023
We always have a song in our heart here at ECLARO, especially during the holiday season. Whether it’s “All I Want for Christmas Is You” (yes, there have been sightings of certain team members dancing around the office to that one) or “Silver Bells” (our global headquarters in New York is a great place to feel that “it’s Christmastime in the city” vibe) or any of countless others, they embody a festiveness that underscores why people call this the most wonderful time of the year.
IBM Services
DECEMBER 18, 2023
One of the largest sources of data is all around us—that is, geospatial data. This is information relating to the Earth’s surface, its climate, the people who live on it, its ecosystems and more. Geographic information systems (GIS ) visualize and make sense of this data, helping people and businesses better understand the patterns and relationships of our world.
The Global Small Business Blog
DECEMBER 21, 2023
©iStock/SasinParaksa When people hear the word “globalization” they probably think of giant container ships, wonky economic terms like “offshoring” and “trade deficit,” or geopolitical tensions and agreements. And, to be sure, Cato’s Defending Globalization project covers all of that stuff and more. Yet, as Cato explains in a new essay for the project , there may be no better symbol of real globalization—and its many benefits— than the restaurant down the street.
V-Soft Consulting
DECEMBER 18, 2023
ServiceNow introduces version upgrades twice a year, aiming to enhance the overall performance of the platform. These upgrades usually incorporate new modules, applications, or improvements, along with fixes for existing products. Typically, ServiceNow code-names every release based on the name of a city. The latest update is called the Vancouver release.
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Unlock the full potential of your remote team with Hubstaff’s Definitive Guide to Managing a Remote Team. Learn actionable strategies to build, lead, and optimize a high-performing distributed workforce. In it, you’ll learn: Proven strategies for hiring top remote talent and building a cohesive team Best practices for overcoming common remote work challenges, including communication and time management How to foster accountability and productivity with effective systems and tools Techniques for
Perficient Digital Transformation
DECEMBER 22, 2023
Perficient’s Principal of Unified Commerce Justin Racine was recently named one of CMSWire’s Contributors of the Year. CMSWire is a leading community of CX professionals, whose goal is to advance its members via high-impact knowledge and quality content. The Contributor of the Year recognition is awarded to authors whose articles greatly resonated with the CMSWire community this year.
IBM Services
DECEMBER 20, 2023
Hybrid cloud has become the IT infrastructure of choice, providing the interoperability and portability organizations need to access data where and when they need it. Yet navigating the complexities of building and managing a hybrid environment poses unique challenges. To capture the most value from hybrid cloud, business and IT leaders must develop a solid hybrid cloud strategy supporting their core business objectives.
Intelligent Management Inc.
DECEMBER 19, 2023
As we come closer to the end of 2023, some may be tempted to think we are coming to the end of much more than a calendar year. The “unthinkable” in many areas of our lives, social, political and economic, has become increasingly our reality. Never as much as today has it become urgent to learn to think and act with a systemic perspective.
Blue Ocean
DECEMBER 18, 2023
Customer care QA processes are moving from limited sampling to real-time, holistic analysis thanks to emerging conversation intelligence technologies that impact every corner of the contact center for the better. At a recent industry conference, the session on quality assurance began with the keynote speaker taking the mic, and boldly announcing: “when it comes to QA, monitoring one percent of one percent is BS, and we all know it.
Advertiser: Paycor
The right HR metrics can illuminate hidden trends, justify decisions to the C-suite, and give you an edge in this unpredictable economy. Download Paycor’s guide and learn how to calculate your: Cost-per-Hire Total Financial Impact of Absences Voluntary Turnover Rate And more!
Perficient Digital Transformation
DECEMBER 21, 2023
Introduction: Lightning Web Components (LWC) introduced a new programming model with decorators that enhance the functionality of properties and functions. Among these decorators, @api, @track, and @wire play crucial roles in creating powerful and interactive Lightning components. In this blog, we will explore each decorator in detail and understand how they contribute to the development of Lightning Web Components.
IBM Services
DECEMBER 18, 2023
In the most recent version of its “Cloud Hype Cycle,” Gartner placed multi-cloud network operations in the “peak of inflated expectations, perilously close to the ‘trough of disappointment.'” While this may reflect the state of both hybrid and multicloud networking at an aggregate level, there is an abundance of nuance lurking underneath Gartner’s assessment.
inDinero
DECEMBER 22, 2023
Introduction As 2023 draws to a close, it’s pivotal for small businesses to scrutinize their financial status and strategize effectively for tax reduction and a robust financial future. Despite a static tax legislative landscape, the looming possibility of future amendments necessitates proactive tax planning. At indinero, we’re committed to guiding you through these complexities and optimizing your financial strategy with our comprehensive business tax services.
Planergy Software
DECEMBER 22, 2023
What's Planergy? Modern Spend Management and Accounts Payable software. Helping organizations spend smarter and more efficiently by automating purchasing and invoice processing. Learn more We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy.
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Learn how a publically traded US fintech company elevated its nearshore strategy. By working with a strategic staffing partner in Mexico, they developed targeted internship programs at multiple universities.
Perficient Digital Transformation
DECEMBER 21, 2023
Introduction: Salesforce offers a robust platform for building and customizing applications to meet various business needs. As part of Salesforce development, components play a crucial role in designing and implementing the user interface and functionality. When working with components, it’s important to understand the concepts of independent and dependent components.
IBM Services
DECEMBER 19, 2023
As enterprises embrace cloud native and everything as code, the journey from code to production has become a critical aspect of delivering value to customers. This process, often referred to as the “pathway to deploy,” encompasses a series of intricate steps and decisions that can significantly impact an organization’s ability to deliver software efficiently, reliably and at scale.
Mercans
DECEMBER 22, 2023
In the dynamic realm of global payroll, Mercans has carved a distinguished path, emerging as a Leader in Avasant’s Payroll Business Process Transformation 2023–2024 RadarView. Our recent recognition by Avasant , among 27 industry contenders, heralds us among the top 20 providers for consistently delivering exceptional value in the market. Avasant’s comprehensive evaluation, categorizing providers into challengers, disruptors, innovators, and leaders, recognizes Mercans for its signif
SEBPO
DECEMBER 21, 2023
BLOG Four Hot Tips for Automation in 2024 December 21, 2023 As we wrap up an exciting year, the SEBPO Team is taking a moment to reflect on the valuable insights gained from participating in an impressive array of conferences, summits, and industry events in 2023. From Beeler.Tech Base Camp to Possible Miami , CES to LMA , lively discussions and inspiring keynotes all honed in on an overarching, trending topic: automation.
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The Enterprise Knowledge Assistant (EKA) by Intetics is a groundbreaking platform tailored to revolutionize business operations for enterprises, SMBs, and startups. Powered by Generative AI, NLP, and ML, EKA automates tasks like information retrieval, customer support, and content creation. Boost efficiency by 30-50%, cut routine inquiries by 40%, and reduce training time by 30-50%.
Perficient Digital Transformation
DECEMBER 21, 2023
Hello Trailblazers, In this blog post, we will learn how to handle Row-Level actions in Lightning Datatable in Lightning Web Component ( LWC ). Acceptance Criteria: Create a lightning datatable that will display all the product details. The product details component should have 2-Row Level actions. Show Details – When the user clicks on the button, it should take the user to the product details page (record page).
IBM Services
DECEMBER 18, 2023
It is relatively simple to see that something is wrong with your network using DNS data. A spike in NXDOMAIN responses or other errors usually serves as a clear indication that something is amiss. The next step—diagnosing the source of the problem and then actually doing something about those errors—is often a heavier lift. It is a data problem.
NoonDalton
DECEMBER 20, 2023
When it comes to socially responsible business practices, Impact Sourcing stands out as a beacon of innovation and inclusivity. This approach, which focuses on creating employment opportunities for individuals in disadvantaged or marginalized communities, is not just a testament to a company’s commitment to social responsibility; it’s a strategic move towards a more inclusive and diverse global workforce.
Unosquare
DECEMBER 20, 2023
So, you want to be an IT Consultant? No. Wait. You want to be a software engineer. Right? Hang on. Which one does which? What if you need to hire an IT consultant? Is that the case? Or are you looking for a software engineer? We are being deliberately confusing here to set up the situation in which IT professionals frequently find themselves involved.
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The BPO game has changed. This is your playbook to crush the competition and lead the charge. Scale smarter, secure compliance like a pro, and become the BPO partner clients can’t live without. Download this new playbook to learn 7 winning strategies to transform your BPO: Automation becomes the ultimate advantage Leveraging remote and hybrid work as strategic advantages Data privacy and compliance as the ultimate differentiators Going beyond vendor status to become an indispensable strategic al
Perficient Digital Transformation
DECEMBER 19, 2023
Hello Trailblazers, In this blog post, we’re going to write a batch in Apex to delete the records from the targeted object. Acceptance Criteria : Write a batch Class in Apex to delete all the account records created in the last 1 year. Batch Apex is a powerful Salesforce tool that allows developers to create and execute batches of records. It helps you to process up to a million records asynchronously and boosts your organization’s productivity by shortening the time it takes to perform sp
IBM Services
DECEMBER 20, 2023
Machine learning (ML) technologies can drive decision-making in virtually all industries, from healthcare to human resources to finance and in myriad use cases, like computer vision , large language models (LLMs), speech recognition, self-driving cars and more. However, the growing influence of ML isn’t without complications. The validation and training datasets that undergird ML technology are often aggregated by human beings, and humans are susceptible to bias and prone to error.
The Scalers
DECEMBER 20, 2023
The year 2023 has been (arguably) the toughest in the IT industry. Ever. Good proof of it is the 152,000 layoffs announced so far this year in tech , up 716% from the same period last year. Yet, The Scalers kept growing and closed another successful year. In 2023, among other milestones, we opened new offices, earned the Great Place to Work recognition for the second consecutive year, and had a record number of partners visiting their teams in Bangalore, India.
Ivemsa
DECEMBER 19, 2023
Though China has been the leading trading partner of the U.S. for decades, manufacturing in Mexico has steadily become the more favored strategy. And, in 2023, Mexico replaced China, taking over the top spot. With a convenient proximity to the U.S., in addition to a skilled labor pool, among other benefits, it’s no surprise to see the shift in leadership.
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
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