Sat.Feb 03, 2024 - Fri.Feb 09, 2024

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Top 10 IT Outsourcing Companies in 2024

SPD Load

While every business requires IT services to stay competitive, not every business can or is willing to build an extensive in-house tech. The post Top 10 IT Outsourcing Companies in 2024 first appeared on SpdLoad.

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Embracing Outsourcing in 2024: Navigating Hiring Challenges

Premier BPO

The January U.S. employment report [1] was surprising to many experts: robust hiring continued in many sectors, especially with strength in healthcare and professional services. While many companies were expecting to see easing labor demands, the talent search landscape clearly remains fiercely competitive. Businesses find themselves at a pivotal crossroads, seeking innovative solutions to thrive amid on-going talent scarcity.

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What are the Strategic Advantages of IT Outsourcing?

Magellan Solutions

Did you know? Discovering the secrets of success lies in understanding the game-changing advantages of information technology (IT) outsourcing. Outsourcing IT operations boosts growth and cuts organizational costs by emphasizing the strategic benefits. Over the last decade, outsourcing has become essential for companies worldwide to improve performance.

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Unlocking Efficiency and Excellence: The Benefits of Outsourcing Customer Service to Mexico

Intugo

Unlocking Efficiency and Excellence: The Benefits of Outsourcing Customer Service to Mexico Prioritizing customer satisfaction, companies now consider outsourced customer service a necessity. A prevalent strategy involves outsourcing customer service to countries like Mexico , renowned for its well-educated, bilingual workforce, making it a leading destination in the outsourcing landscape.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Creating a Consistent Global Customer Experience

The Global Small Business Blog

©iStock/Stock photo and footage Building a global company is easier, but also more nuanced and complex, than ever before. In the past, companies could limit expansion in a more controlled fashion to just one market at a time. In the digital age, global growth is far more continuous and incremental in nature. But with this new approach comes risk: If your customers in one market receive less value than those in another, they perceive your offering differently.

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Public cloud vs. private cloud vs. hybrid cloud: What’s the difference?

IBM Services

It’s hard to imagine a business world without cloud computing. There would be no e-commerce, remote work capabilities or the IT infrastructure framework needed to support emerging technologies like generative AI and quantum computing. Determining the best cloud computing architecture for enterprise business is critical for overall success. That’s why it is essential to compare the different functionalities of private cloud versus public cloud versus hybrid cloud.

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How Businesses Benefit from ServiceNow and MuleSoft Integration

V-Soft Consulting

For the past two decades ServiceNow has been a leading cloud computing platform helping enterprises improve efficiency and speed. By replacing unstructured workflows with the new intelligent workflows, it helps organizations streamline their processes and operations. From IT Service Management (ITSM), IT Operations Management (ITOM) to Strategic Portfolio Management (SPM), ServiceNow provides comprehensive solutions for most of your organizational needs.

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From Japan to Global – a wegginar® with Kaori Shimazaki (2/7/24 at 11 AM CT)

The Global Small Business Blog

©2024 Women Entrepreneurs Grow Global®. All rights reserved. Who is Kaori Shimazaki? Glad you asked because she is wegg's next wegginar® presenter ! Kaori is CEO and founder of SAKE Generation. Her journey spans diverse corporate landscapes and entrepreneurial milestones. It goes like this. Before entrepreneurship, she held pivotal roles, including Business Planning Lead at Coca-Cola Bottlers Japan, P&A Manager at Asurion Japan, and Controller at Credit Suisse.

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The history of climate change

IBM Services

Tackling global climate change and tracking greenhouse gas emissions has become an all-hands-on-deck endeavor. The World Bank recently launched an initiative, in collaboration with NASA and the European Space Agency, to collect and organize satellite-based measurements of concentrations of greenhouse gases in the atmosphere. 1 Back on Earth’s surface, companies around the world are also tracking greenhouse gas emissions —the ones produced by their businesses and value chains.

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Ryman Hospitality Migrates to Oracle ERP Cloud!

Perficient Digital Transformation

ERP | Enterprise Resource Planning Migration to the Cloud – July 2023 Go Live! Ryman Hospitality Properties, Inc. (NYSE: RHP) Business Challenge + Opportunity Migrate existing footprint and well-established business processes from Oracle EBS and NetSuite financials into Oracle ERP Cloud (Fusion), with over 500 custom reports written across different tool sets (FSGs, Discoverer, GL Wand, and other BI type or reports) Achievements: Sunset/Archive Oracle EBS and GL Wand Migrated Receivables and Col

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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How Cloud Management Can Benefit IT Staffing

V-Soft Consulting

IT staffing has become a critical component of organizational success. The industry has been booming and has a great future ahead. However, managing IT infrastructure can be challenging, especially for businesses with limited IT resources. Therefore, cloud computing has emerged as a significant change for organizations seeking to streamline their IT operations and reduce costs.

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Dubai Government's $136 Million SME Push to Help Small Businesses Globalize

The Global Small Business Blog

©iStock/IR_Stone The Dubai government’s $136 million SME push to help small business to globalize will trigger an immediate influx of entrepreneurs and top talents from around the world to either expand or set up new businesses in the emirate, before taking them global, because of the inclusivity of the initiative, experts and industry players said.

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Bookkeeping vs. Accounting: What’s the Difference?

inDinero

You might wonder how bookkeeping vs. accounting differs when managing a business’s accounting. While they are overlapping disciplines, there are some key differences. Bookkeepers are chiefly responsible for accurately recording and organizing transactions, while accountants add value by synthesizing that information into actionable insights and financial projections.

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Composable vs. Headless – The Ultimate Commerce Battle Royale?

Perficient Digital Transformation

The Celtics vs. The Lakers, Boston Red Sox vs. New York Yankees, Frazier vs. Ali. I think all of us have our favorite epic rivalries that stick with us. But what makes rivalries so engaging? Some say it’s the bragging rights, some say it’s the passion, and others say it’s because rivalries tend to bring out the best in each competitor. I tend to lean towards all the above as being the catalyst for why we find them so engaging.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Improving Your Incident Management with ServiceNow’s Ticketing Tool

V-Soft Consulting

For two decades, ServiceNow has been playing a significant role in the transformation of enterprise software, and it keeps innovating as the world of technology changes. ServiceNow is one of the information technology companies with the quickest growth, going beyond platform and software services with its ticketing tool, which can handle a variety of time-consuming activities for the company.

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6 ways generative AI can optimize asset management

IBM Services

Every asset manager, regardless of the organization’s size, faces similar mandates: streamline maintenance planning, enhance asset or equipment reliability and optimize workflows to improve quality and productivity. In a recent IBM Institute for Business Value study of chief supply chain officers, nearly half of the respondents stated that they have adopted new technologies in response to challenges.

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CTO vs CIO vs VP of Engineering: Key differences

The Scalers

How many articles have you read on ‘CTO vs CIO vs VP of Engineering’? Not that many, probably. Most guides and content pieces comparing these roles focus on the responsibilities of CTOs and VPs of Engineering. They don’t mention CIOs — a C-level executive becoming more valuable for organisations — and their correlations and differences with other tech leaders.

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Revving Up Perficient’s Partnership with UANL Racing Team

Perficient Digital Transformation

Perficient is revving up its commitment to the future of automotive initiative with the innovation of its Electrifying the Future of Automotive program , supporting college Formula SAE racing teams. The Formula SAE program empowers college students to design, build, and race formula-style racing cars, including electric vehicles (EVs), in national and global Formula SAE competitions.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Consulting Playbook: Organizational Readiness for Gen AI Adoption | Blog

Everest Group

While most enterprises today want to adopt generative AI (gen AI), they struggle to embrace it because of organizational unpreparedness. Consulting service providers can play a key role in this transition. Discover Everest Group’s Organizational Gen AI Readiness Framework, which includes critical strategy and operations components for successful gen AI adoption.

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Sustainability trends: 5 issues to watch in 2024

IBM Services

In 2024, sustainability is taking center stage. Efforts to track and reduce emissions, environmental impact and contributions to climate change are no longer rare or optional; instead, they’ve become the norm. Businesses, governments and individuals now see sustainability as a global imperative. Advanced technologies, more stringent reporting standards and stronger support from stakeholders are building momentum for eco-friendly initiatives and the incentives that encourage them.

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Sensée and The Contact Company CEOs talk openly about a successful future together

Intelligent Sourcing

This week the Liverpool Echo announced that almost 1,000 jobs were now saved after The Contact Company, a contact centre company based in Birkenhead, had been acquired by the British work-from-home specialists Sensée. The Contact Company (TCC) was hit by a cyberattack in 2022 and has struggled ever since. The cost of recovery combined with […] The post Sensée and The Contact Company CEOs talk openly about a successful future together appeared first on Intelligent Sourcing.

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Sitecore Honors Nine Perficient Colleagues as MVPs in 2024

Perficient Digital Transformation

We’re thrilled to announce that this year, Sitecore has recognized nine of our Perficient colleagues the well-earned title of Sitecore Most Valuable Professional in all three categories- Strategy, Technology, and Ambassador. “Perficient’s commitment to encouraging their people to be active in the community is a model for what we’d like to see every partner doing.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Broadcom’s Acquisition of VMware Sparks Unprecedented Chaos in the Virtualization World | Blog

Everest Group

Broadcom’s staggering US$61 billion acquisition of VMware in January marked one of the largest technology deals ever. Broadcom’s reputation for radical cost-cutting and focus on short-term shareholder value following acquisitions has raised concerns about VMware’s future direction. Read on for recommendations for enterprises, service providers, and competitors to deal with the aftermath of the acquisition of VMware.

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Cyber recovery vs. disaster recovery: What’s the difference? 

IBM Services

Today’s enterprises face a broad range of threats to their security, assets and critical business processes. Whether preparing to face a complex cyberattack or natural disaster, taking a proactive approach and selecting the right business continuity disaster recovery (BCDR) solution is critical to increasing adaptability and resilience. Cybersecurity and cyber recovery are types of disaster recovery (DR) practices that focus on attempts to steal, expose, alter, disable or destroy critical

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Developing Great Career Options For CX Teams

Intelligent Sourcing

Mike Harfield is the COO and Co-Founder at Sigma Connected Group. He is based close to Birmingham in the UK. In this epsiode of CX Files Mark Hillary speaks to Mike about developing careers in CX. He explains how his company has explored impact sourcing initiatives across South Africa and the UK and how a […] The post Developing Great Career Options For CX Teams appeared first on Intelligent Sourcing.

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Salesforce – Understanding the Overlap of Data Cloud and AI

Perficient Digital Transformation

In the wild world of artificial intelligence (AI), your vision of how to marry up systems and capabilities can get murky, quick. In fall of 2023, Salesforce hosted their annual expo, Dreamforce. At Dreamforce 2023 , it was all about Data + AI + CRM. The team re-launched their Data Cloud platform and ensured exciting, trusted capabilities were coming in the AI space.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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The Generative AI Advantage in Enterprise CXM Operations | Webinar

Everest Group

Live Webinar The Generative AI Advantage in Enterprise CXM Operations February 6, 2024 | 9 AM CST | 10 AM EST | 3 PM GMT | 8:30 PM IST Enterprises are embracing generative AI’s transformative potential in today’s rapidly evolving CXM landscape. As businesses strive to stay competitive and adapt to changing market dynamics, they are increasingly exploring its power to deliver personalized customer experiences.

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Creating exceptional employee experiences

IBM Services

As the line between employees’ personal and professional lives becomes more blurred than ever, employees expect a more flexible and empathetic workplace that takes their full selves into account. This shift in employee expectation is happening in a challenging environment of rapid technological advancements, widening skills gaps and unpredictable socioeconomic issues.

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Creating an AI Assistant: Handy Insights from Vilmate

Vilmate

Artificial intelligence will be in our discussions for a long time. It’s time to acknowledge that we are in a new world full of exciting possibilities. The digital era is evolving, and living without artificial intelligence is hard to imagine even now. It’s essential to focus on AI to maximize its potential. By embracing this technology today, you’ll have a significant advantage when it becomes even more adopted.

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Angela Engel Champions the Perficient Brand By Building Client Relationships

Perficient Digital Transformation

With thousands of skilled strategists from across the globe, Perficient accelerates growth and digital transformation for the world’s largest enterprises and biggest brands. Our team spans national, industry, and geographical business units to deliver compelling experiences for our clients and their customers. We bring an end-to-end digital approach through our comprehensive portfolio of capabilities, solutions, and strategic positions.

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.