ScaleHub
FEBRUARY 15, 2023
Outsourcing isn’t just a cost effective way to streamline certain processes. It’s the logical next step in expanding your company’s footprint in a productive way. In our previous post , we discussed why companies outsource their tasks and some questions to consider. Apart from understanding the ins and outs of outsourcing, choosing the right outsourcing company also depends on your company’s unique needs.
The Global Small Business Blog
FEBRUARY 16, 2023
©iStock/Atstock Productions In 2021, Deutsche Bank agreed to pay $130 million largely to settle allegations that it violated laws against bribery by using middlemen and hiding its payments to them as part of a global effort to win business. Let me repeat the key part of what they did wrong: They violated laws against bribery by using middlemen and hiding its payments to them as part of a global effort to win business.
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31 West
FEBRUARY 16, 2023
As businesses are increasingly opting for digital transformation , they also need improved business management, fast processes, flexibility, and good returns. Cloud computing technologies provide the essential process enhancing options and scalability, ensuring the best results. In simple words, cloud computing refers to the delivery of adding up services over the Internet.
SEBPO
FEBRUARY 13, 2023
“Thank you all for your great support and service. I really appreciate all your help and for always thinking out of the box.” – Senior Project Manager Case Study How a Software Provider Used Outsourcing for Product Development + Testing A software solutions company with a diverse, multi-million dollar customer base needed help, fast. When demand for this company’s services began to increase rapidly, they needed help effectively scaling their testing capabilities without breaking the bank a
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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive
Everest Group
FEBRUARY 17, 2023
Emerging Geographies VIEW THE FULL REPORT
Forrester Digital Transformation
FEBRUARY 16, 2023
With a turbulent and unprecedented current economy, most retailers are trying to shore up revenue wherever they can. One way to do this is through making your company’s websites and mobile apps more accessible. Annually, the disability community has a disposable income of $1.9 trillion and an accessible digital storefront gives you access to this market.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Redial
FEBRUARY 15, 2023
Call centers keep at the forefront of customer service, and the quality of their customer interactions is essential to retain them. So, it’s pretty much safe to say that investing in employee training in call centers is essential. This can also help improve employee performance, increase customer satisfaction, and boost employee confidence and enthusiasm.
Intelligent Management Inc.
FEBRUARY 16, 2023
A lot of confusion has arisen about the Theory of Constraints (TOC) and people publish the strangest things about it. Just this week, an entrepreneur in the USA is quoted as saying that his company “applies the theory of constraints to help identify the most pressing factors that stand in the way of achieving a goal and then systematically acts to remove or lessen the constraint to minimize its impact.
Forrester Digital Transformation
FEBRUARY 16, 2023
If your inbox (or social media feed) looks anything like ours, you’ve likely been seeing announcement after announcement of vendor integrations with OpenAI’s ChatGPT or other generative AI technologies. The customer service technology world is particularly saturated with these announcements; it seems like we can’t go a day without seeing another one.
The Global Small Business Blog
FEBRUARY 14, 2023
©iStock/SkyF New Orleans, the city that was once the world’s gateway to America is betting it can win in a new and different era of global integration. A critical gateway between the Mississippi River and global oceans, New Orleans has been an entry and exit point for the United States since before the Louisiana Purchase. The city is now betting that position will continue — and even deepen — as the world enters a new era of global integration.
Advertiser: Paycor
Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!
Perficient Digital Transformation
FEBRUARY 14, 2023
Have you ever wondered about having a local Sitecore instance on a local deployment of k8s? I was curious and decided to dive headfirst into the unknown world of k8s virtualization on a local setup. In this blog series I will be sharing the details my journey, my findings the mistakes/successes, and the final state of my discovery. The Idea Having experience with developing/deploying Sitecore with Docker Containers, I was curious as to the possibility of doing the same using Kubernetes.
McKinsey and Company
FEBRUARY 15, 2023
In today’s interconnected business environment, companies won’t be able to solve problems effectively without encouraging “contributory dissent”—a healthy approach to gathering diverse perspectives that should be taught to team members, modeled by leaders, and supported by culture.
Forrester Digital Transformation
FEBRUARY 14, 2023
The latest data from Forrester’s annual Buyers’ Journey Survey — the largest and most comprehensive business buying study in the world, with more than 20,000 respondents across 14 countries — reveals a few surprising insights about the latest business buying behaviors.
The Global Small Business Blog
FEBRUARY 15, 2023
©iStock/grinvalds Did you miss the Super Bowl 2023 commercial – "Shop Like a Billionaire" – by the U.S. shopping app owned by Chinese e-commerce giant PDD Holdings Inc. ? Spending big money like Temu did shows how serious they are about penetrating the U.S. e-commerce market. The commercial's jingle has a woman saying, “The prices blow my mind. I feel so rich.
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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.
Perficient Digital Transformation
FEBRUARY 13, 2023
An organization that is strong and engaged understands its employees, customers, and partners. That said, a strong organization also creates and fosters a culture where employees feel valued, heard, and appreciated for their contributions. Given this, we’re honored to be recognized once again for our commitment to cultivating an award-winning culture here at Perficient.
McKinsey and Company
FEBRUARY 15, 2023
Commercial aviation faces its most uncertain future in decades. COVID-depressed demand is now resurging, but there are many uncertainties and challenges for operators and manufacturers to manage.
Forrester Digital Transformation
FEBRUARY 17, 2023
Learn the top 10 mistakes to avoid for B2B marketing and sales organizations to maximize the competitive advantage that intent data offers.
The Global Small Business Blog
FEBRUARY 13, 2023
©iStock/Fahroni What's affecting me, my clients, my colleagues and other global small business owners: How to make your global small business more sustainable. According to Reuters , shoppers globally are expected to pay even more for branded food items in the coming year as packaged goods production expenses remain high. Nearly half of small business owners (47%) say the economy is in a recession already, with an almost equal percentage (48%) describing the economy as “poor.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Perficient Digital Transformation
FEBRUARY 16, 2023
What is ServiceNow Financial Services Operations (FSO): Financial Services Operations (FSO) is an out-of-box offering by ServiceNow utilizing its existing platform custom-tailored to the use cases for Financial Institutions providing a comprehensive solution for managing operations end-to-end. ServiceNow’s FSO allows financial institutions to automate core operational processes, through pre-built applications and workflows that streamline operations across all departments from front to back offi
McKinsey and Company
FEBRUARY 13, 2023
Simply put, productivity measures the amount of value created for each hour that is worked in a society.
Forrester Digital Transformation
FEBRUARY 17, 2023
I’ve just kicked off some new research to fuel a keynote and two track sessions at Forrester’s CX North America Forum, coming up June 13–15 in Nashville. I’m calling this research, “Customer Obsession For When The Going Gets Tough.
Ivemsa
FEBRUARY 17, 2023
Sierra Aluminum, a division of Samuel, Son & Co., Limited celebrated its groundbreaking for its 370,000+ square-foot facility in Mexicali, Baja. The plant increases the company’s extrusion, anodizing, and painting capacity with the addition of a greenfield facility, optimizing its presence in the area. Since 2021, IVEMSA has worked with the aluminum extrusion company by assisting with due diligence, land and developer selection, and the evaluation of different locations to determine th
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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.
Perficient Digital Transformation
FEBRUARY 14, 2023
For several years now I have heard people that wanted to slow the progress of companies becoming data-driven use the term “Data Swamp”, usually without much understanding of what a Data Swamp is. In this series of blogs, I will define what a Data Swamp really is and why it may not be a bad thing. More importantly, I will explain how straightforward it is to keep a data lake from becoming a Data Swamp or how to turn your Data Swamp into a data lake.
AS White Global
FEBRUARY 16, 2023
Traditionally, offshoring has been synonymous with IT and accounting capability. However, digital marketing is now one of the fastest-growing sectors in the market. Not surprisingly, most companies have some form of digital presence. Be it their website, ecommerce, Google/PPC ads, or social media. Given the stats below, coupled with collaborative tools such as Monday.com, Trello, and Zoom, it’s no wonder many brands are investigating offshore capability for their digital marketing requirements.
Forrester Digital Transformation
FEBRUARY 17, 2023
Forrester has been researching future fit organizations for the past few years, those organizations that have evolved their technology strategy to enable their firm’s customer-obsessed business strategy.
V-Soft Consulting
FEBRUARY 14, 2023
A lot of organizations struggle to keep track of their hardware systems and their validity. However, this issue can be resolved by utilizing ServiceNow’s Hardware Asset Management, which helps in improving hardware governance and speed time to insights and action. Let us take a closer look at what exactly a Hardware Asset Management is and how you could benefit from it.
Advertiser: Paycor
HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.
Perficient Digital Transformation
FEBRUARY 14, 2023
As IT leaders and VPs of IT, navigating the challenges of digital transformation can be a daunting task. Balancing the need for innovation and growth with the need for stability and cost-effectiveness is a constant struggle. However, cloud technology offers a way to achieve both goals through the implementation of a comprehensive Cloud Transformation strategy.
SEBPO
FEBRUARY 13, 2023
Beeler.Tech Basecamp February 26 – March 1, 2023 Newport Beach, CA “It is the long history of humankind. that those who learned to collaborate and improve most effectively have prevailed.” – Charles Darwin Gather around the conference room, publishers and vendors! SEBPO’s Senior VP of Corporate Development, Ray Adamson, is gearing up to take on Beeler.Tech Basecamp February 26th through March 1st to discuss and strategize about the hottest topics circulating the industry today.
Forrester Digital Transformation
FEBRUARY 16, 2023
The quality of the people, the collaborative culture, and the ability to help clients shorten the distance between bold vision and superior impact through customer obsession are why I joined Forrester.
Global Expansion
FEBRUARY 17, 2023
The Canadian economy is among the ten largest economies in the world and boasts a $1.99-trillion economy with an average income tax rate that’s lower than the United States. It offers a progressive taxation system that benefits businesses, as well as access to over one and a half billion consumers through international trade agreements and partners.
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Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.
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