Redial
FEBRUARY 2, 2023
As the term nearshoring keeps popping out on different media outlets , reinforced by constant trade and investment agreements, companies will continue to outsource. So, in the month of love and friendship, we see fit to talk about the benefits of outsourcing partnerships and how to keep them successful and turn them even into friendships. Which ultimately relies on development and execution.
SEBPO
FEBRUARY 2, 2023
Three Key Ways to Scale Your Team Through Outsourcing BLOG Three Key Ways To Scale Your Team Through Outsourcing As a partner to some of the largest companies in the digital advertising industry, we have witnessed how daunting growth can be without a plan to scale your operations. Once they decided to work with us, our clients, regardless of their size, have experienced how they can expand their reach and augment their ad ops, creative, data solutions, media planning, and quality assurance teams
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Outsource Workers
JANUARY 30, 2023
For businesses and organizations, outsourcing has become a popular solution to streamline operations and cut costs. With the ever-evolving technology landscape, the dedicated team model appears to be the future of outsourced solutions. This trend offers great potential for companies to take advantage of several benefits, including cost-effectiveness, access to specialized skills and resources, and overall flexibility.
Intugo
JANUARY 31, 2023
BPO in Mexico: what it is, what are its advantages, and when to implement it as a strategic tool What is meant by business process outsourcing or BPO in Mexico? Traditionally, companies have been in charge of carrying out the entirety of their operations internally. This has been the case even though some of the functions they perform are outside of the realm of their primary business activity.
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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive
The Global Small Business Blog
FEBRUARY 3, 2023
©iStock/lakshmiprasad S Small and medium businesses in India have now set their sights on global expansion, with many first-generation entrepreneurs successfully building their companies and looking to grow overseas. After completing his master’s degree in 1999, 48-year-old Saket Gaurav started working at a Russian company for a while before he moved to Dubai to join another firm.
Forrester Digital Transformation
JANUARY 30, 2023
In the last twelve months, “Risk Dashboards” became all the rage in cybersecurity with varied titles like “Risk Index,” “Security Baseline,” “Security Posture,” and “Risk Posture.” These dashboards appear in a vendor’s user interface and purport to help security programs improve. Some even offer coveted “benchmark data,” leaders can share with boards and executives.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
McKinsey and Company
JANUARY 30, 2023
Environmental, social, and governance (ESG) criteria are useful in measuring a company’s progress toward achieving social goals in addition to creating shareholder value.
The Global Small Business Blog
JANUARY 31, 2023
©iStock/Dilok Klaisataporn COVID has forever changed businesses, especially franchises, yet international businesses have learned to adapt and continue to expand into new countries. This month Franchising.com rounded up their international deals with reports on Dave and Buster’s, Hyatt, IHG, Jan-Pro, McDonald’s, Slim Chickens, The Habit Burger Grill, Twin Peaks, and Woof Gang Bakery… and how France is cracking down on influencers.
Forrester Digital Transformation
FEBRUARY 1, 2023
There’s something about entering a new year. Unbridled optimism, renewed hopes, and general positivity about having a fresh start are typical emotions. But 2023 is not like any other year.
31 West
FEBRUARY 3, 2023
Customer service software lets you streamline service desk operations and deliver consistent and quality service. You can work with an internal support team or an outsourcing IT service desk provider ; these solutions can help you get the best out of your teams while creating a positive customer experience. Jira and Autotask are two such solutions we will be exploring today.
Advertiser: Paycor
Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!
McKinsey and Company
FEBRUARY 3, 2023
Businesses risk billions if Black professionals continue to be underrepresented in tech jobs. Closing the gap means making changes to education, recruiting, and retention initiatives.
The Global Small Business Blog
FEBRUARY 1, 2023
©iStock/metamorworks The Website Globalization Review (WGR) Gap Analysis service provides technical and strategic assessment of a business’s ecommerce sales channel efforts. This is a SEO diagnostic service designed to help you acquire more international consumers online and is available to CS clients as part of digital strategy counseling with a CS Trade Specialist.
Forrester Digital Transformation
JANUARY 30, 2023
Marketing analytics is the practice of measuring, managing, and analyzing data from marketing initiatives — including channels, programs, campaigns, and tactics — to improve marketing effectiveness and identify opportunities to optimize short- and long-term objectives.
31 West
FEBRUARY 1, 2023
Microsoft keeps introducing new features and upgrades to its operating system to maximize security and increase network speed. In September 2021, Microsoft announced one of the biggest upgrades to its operating system, i.e., Windows Server 2022. Now that the latest edition of Windows Server has been launched, it’s advisable that all businesses, especially IT help desk service providers , upgrade their windows to the 2022 edition to reduce the risk of cyber threats.
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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.
Perficient Digital Transformation
JANUARY 31, 2023
“I’m thrilled to share that six of my colleagues have been named a Sitecore Most Valuable Professional (MVP) for 2023 in the categories of technology, strategy, and ambassador,” Brian Beckham, General Manager, said. “I’ve seen firsthand how hard these individuals have worked over the last year, not only to accelerate their own knowledge but to share their expertise with fellow colleagues at Perficient and the greater Sitecore community.
The Global Small Business Blog
JANUARY 30, 2023
©iStock/Tryaging What's affecting me, my clients, my colleagues and other global small business owners: To support global supply chains, we need to help global small businesses. Tips for expanding your online business globally. How to grow your employee benefits as you expand globally. Quote of the week: “Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee.
Forrester Digital Transformation
FEBRUARY 3, 2023
Tech Execs, do not be too aggressive with short-term cuts that inevitably will force you to play catch-up in the long run. Instead, be aggressive with repositioning your workforce to expand core business growth and strengthen the durability of your advantage in the market.
31 West
JANUARY 31, 2023
Data is, without any doubt, the most powerful tool in a marketer’s arsenal. It has a proven track record for generating leads, predicting business trends, or providing insights that lead to better IT help desk services. And when it comes to data, there’s one topic in the market that we can easily call the hottest these days. That is the topic of data discovery.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Perficient Digital Transformation
FEBRUARY 2, 2023
Across industries, consumers are communicating the same demands; they see the thing, they want the thing, and they want it in their hands within hours, if possible. And if it’s not possible, they wonder why not since it usually is through Amazon. Because money is what makes the world go-’round, the payments industry has responded to this heightened sense of urgency from consumers to get ahold of merchandise, services, and funds seamlessly, immediately, and with little to no human interacti
V-Soft Consulting
FEBRUARY 3, 2023
With the IT industry booming, so many companies are quickly moving towards digital transformation and in the process, they are replacing outdated, manual practices with digitized solutions. Business leaders are changing their perspectives and switching to technologies that are capable of handling everything. If you are planning to switch to technology to manage your company’s IT Workflow and streamline your business goals, ServiceNow is probably the best solution for you.
Forrester Digital Transformation
FEBRUARY 1, 2023
If you’re in product management, your skills are needed today! According to Glassdoor, the number of product manager job openings has increased 135% over the past five years, with up to 17,000 available job openings on the site today.
31 West
JANUARY 30, 2023
Customer service is one of the main building blocks of businesses today. Customers highly value companies that provide them with a personalized experience. From a financial perspective, companies can generate more revenue and retain customers in the long run. So, if you are looking to optimize your service desk, employing customer service software would be a good option.
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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.
Perficient Digital Transformation
FEBRUARY 1, 2023
Adhitya Rajkumar, Technical Architect – Digital Solutions, co-authored with me to bring you a comprehensive Acquia DXP series. We’ll cover everything from the basics to advanced topics, all from a technical point of view. Technological innovation has reached unparalleled levels, and almost all businesses embrace digital transformations to obtain a competitive advantage.
Everest Group
FEBRUARY 2, 2023
Blockchain technology promises to transform banking, financial services, and FinTechs by enhancing the digital customer experience while lowering costs and reducing data risks in a secure environment. Service providers investing in blockchain capabilities will win in the long run. Read on to discover the future of blockchain in this blog. A brief history of blockchain in banking and financial services and FintTechs Since its introduction in 2008, blockchain has established itself as a key to opt
Forrester Digital Transformation
FEBRUARY 1, 2023
In this corner … consumers and privacy concerns. And in the other corner … companies prioritizing personalization in their business objectives. Who will win this fight of opposing forces? For too long, companies (and particularly marketers) have tried to drive efficient customer acquisition with “personalized” experiences and by hyper-targeting individuals.
Transparent BPO Outsourcing
JANUARY 31, 2023
“Hope” is not a plan to mitigate inevitable risk! By Randy Rollins , VP of Information Technology, Transparent BPO A well-worn mantra circulates throughout information technology circles: “it’s not a matter of if something will go wrong, it’s a matter of when something will go wrong.” Something will inevitably go awry with your IT systems […] The post <strong>Deploying A BPO Disaster Recovery Plan Built for Your Business</strong> appeared first on Transparent BP
Advertiser: Paycor
HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.
Global Expansion
JANUARY 30, 2023
Global expansion can present a number of challenges, such as entering unknown markets and achieving compliance. In fact, most companies actually lose money on global expansion, with only 40% returning more than 3% profit. However, businesses can significantly mitigate these risks by working with an Employer of Record (EOR). By utilizing an EOR, businesses rely on them to provide global payroll, benefits, and compliance in the countries they want to hire in.
Zinnov
JANUARY 31, 2023
The public sector has traditionally relied on paper-based processes that are time-consuming and prone to human error. To optimize time and overcome this problem, Digitization helps optimize these processes by building process efficiency, increasing customer satisfaction levels, and improving team collaborations, among other things. In essence, considering the immense records and public assets maintained by various government agencies, digitization, specifically Intelligent Automation within Robo
Forrester Digital Transformation
FEBRUARY 1, 2023
Indian enterprises have had SaaS on their radar for the last 7+ years, if not more. SaaS uptake in India was slow and cost used to be the only major driver towards SaaS adoption. Indian enterprises were in dilemma when major software vendors shelved their on-prem solutions in favor of SaaS only offerings.
Everest Group
JANUARY 31, 2023
Live Webinar IT Service Provider 2023 Forecast: The Top 5 Themes for Growth and Wallet Share January 31, 2023 | 9 a.m. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m. IST The demand for technology services continues to remain strong, despite being in a recessionary period. However, the nature of these deals is evolving. This webinar will offer service providers insights into the emerging themes, challenges, and growth pockets in the technology services market.
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Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.
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