31 West

JANUARY 5, 2023

Attackers often target Active Directory , the Microsoft-powered tool that facilitates smoother management of IT administration work. Your outsourced IT help desk company controls authorization, employees’ rights, and other security-related operations from the Active Directory. AD covers emails, printing requests, authentication & authorization rules, OneDrive, and other resources that are only accessible to the trusted members of the organization.

Accounting 130

Accounting Outsourcing Cybersecurity Out-Tasking 130

McKinsey and Company

JANUARY 5, 2023

Setting up a winning digital and advanced-analytics organization is hard. Decisions about talent and technology will often determine the transformation’s success.

Analytics 126

Analytics Management 126

The Global Small Business Blog

JANUARY 6, 2023

©iStock/Oleksandr Siedov James M. Lindsay, Council on Foreign Relations, "My sense is that China has consciously decided over the last decade or so, to try to use media power to influence politics in other countries. Can you tell me a little bit about what China has been doing, and why it's pursuing these efforts?" Joshua Kurlantzick , author of Beijing's Global Media Offensive: China’s Uneven Campaign to Influence Asia and the World: " Well, I think within the last ten years to twelve years, Ch

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Forrester Digital Transformation

JANUARY 3, 2023

In survey after survey, leaders say how important collaboration is to organizational success. And it should be even more so now, given the general economic and specific industry changes we are all facing. But knowing collaboration is important isn’t the same as knowing how to collaborate. Human Collaboration Requires A Human Approach You already hear […].

Collaborations 130

Collaborations Design 130

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Redial

JANUARY 6, 2023

One industry that works the most at a fast pace is the automotive industry. Constant changes in consumption, implementation of technologies, and challenges from manufacturing to acquisition are just some of the variables that characterize it. And this can be presented from all areas, including manufacturing, dealerships, and car rental businesses. That is why, on this occasion, taking advantage of the fact that we are starting a new year of opportunities, we will discuss a key element that can p

Service 130

Service Manufacturing Customer Service Outsourcing 130

31 West

JANUARY 6, 2023

ServiceNow ITSM is a cloud-based, contemporary, and collaborative service managing solution. It enables you to turn your on-premises IT setup into a uniform compact cloud platform. On this platform, you can enjoy the advantage of data sharing and analytics with AI-enabled workflows. This platform is excellent for IT service desk outsourcing companies to manage service requests in bulk.

Outsourcing 130

Outsourcing Finance Healthcare Management 130

Forrester Digital Transformation

JANUARY 4, 2023

Southwest Airline's 2022 holiday travel disaster happened because the airline became a victim of its own success. It failed to realize that the analysts, data and software requirements for maintaining its point-to-point network needed constant upgrading, preferring instead to return profits to shareholders via stock buy backs. The weather this winter caused a cascading series of small errors and failures that increased the load on their aging technology infrastructure, causing further failures.

Software 246

Software 246

Groove Technology

JANUARY 1, 2023

Introduction The popularity of React Native mobile apps is increasing at an astronomical rate, regarding its capability to create a cross-platform app with a fantastic user experience. Receiving 12.57 percent of the votes in the Stack Overflow Developer Survey 2022, React Native holds the 8th position on the popularity chart. However, React Native performance is on par with native apps in most cases.

Design 130

Design Right-Sizing Service Marketing 130

31 West

JANUARY 6, 2023

With remote and hybrid work environments becoming the norm, now there is more emphasis on tools that let businesses communicate and collaborate effectively. Employees need tools that will let them deliver their objectives, regardless of where they are working from. Microsoft 365 for Business is a productivity tool that comes packed with the power of Office apps like Word and Excel.

Collaborations 130

Collaborations Sales Flexibility Efficiency 130

The Global Small Business Blog

DECEMBER 31, 2022

©iStock/Machacekcz "Wishing you a new year filled with joy, possibilities, good health, prosperity and a global mindset!" – Laurel J. Delaney.

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Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

McKinsey and Company

JANUARY 4, 2023

Although a fully immersive, interconnected metaverse remains years away, mobility stakeholders can already capture real business value from the technologies designed to enable it.

Design 130

Design Sales Marketing 130

Perficient Digital Transformation

JANUARY 6, 2023

Mobile is the primary gateway to the customer for most businesses. The unique channel provides an always-on relationship with consumers that modern companies desire. Mobile technology decisions are unique to each business, but require careful consideration in order to meet the demands of modern consumers. As the modern mobile ecosystem continues to evolve, mobile developers face greater challenges with choosing the right technologies, frameworks, and tools for implementation.

Research 111

Research Marketing 111

31 West

JANUARY 5, 2023

Autotask PSA is a complete business management solution. As it is a SaaS application, you do not have to deal with any overhead of hardware and maintenance. And the service is available for use any time, any place. You can perform several tasks like tracking and managing projects from start to end, sales opportunities, and new accounts. In addition, you can keep track of inventory and manage procurement workflow.

Service 130

Service Outsourcing Engineering Automation 130

The Global Small Business Blog

JANUARY 3, 2023

©2023 Women Entrepreneurs Grow Global®. All rights reserved. A peek into 2023 and all photos from Ireland. LIVE wegginar® presentation, " Laurel Delaney's Global Trade Trends Report 2023 ," Wednesday, January 4, 2023 at 11AM CT. Free of charge thanks to Women Entrepreneurs Grow Global's lead sponsors: FedEx, Associated Bank, Global Care Clinical Trials and Bluedog Design.

Banking 171

Banking Design 171

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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

McKinsey and Company

JANUARY 6, 2023

Results from the 2022 McKinsey Global Industrial Robotics Survey reveal that industrial companies are set to spend heavily on robotics and automation. However, many will need help to complete the journey.

Automation 112

Automation 112

Perficient Digital Transformation

JANUARY 4, 2023

During my 8 years of implementing Oracle Cloud HCM, I have found that many of my clients have shared a similar problem as they approached Go-Live. Months of work go into designing and tweaking so by the time the project ends, my clients are often subject matter experts. The issue they all face is sharing their newfound knowledge with their coworkers who will be using this system for the first time.

Administrative 110

Administrative Banking Accounting Design 110

31 West

JANUARY 3, 2023

Running a business, big or small, requires managing several different departments. For example, you may need to manage resources, inventory, contracts, accounts, documentation , and service desk, among others. Having different tools and software for these operations can be a hassle. You need to ensure the tools are compatible and also technically train employees on using them.

Sales 130

Sales Engineering Outsourcing Accounting 130

The Global Small Business Blog

JANUARY 2, 2023

©iStock/royyimzy What's affecting me, my clients, my colleagues and other global small business owners: Laurel Delaney's Global Trade Trends Report 2023 on 1/4/23 (n/c). The world ahead in 2023: global order continues to reshape. Quote of the week: "An optimist stays up all night to see the New Year in. A pessimist stays up to make sure the old year leaves." – William E.

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Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

Global Expansion

JANUARY 4, 2023

Hiring international employees has many benefits — such as opening up new markets, broadening your services, or tapping into a wider talent pool. Depending on your business needs, there’s a few different options you can pursue for hiring international workers. One is to relocate current staff to the new market through global relocation. The other option is to find and recruit talent in the new destination using an Employer of Record (EOR) solution.

Payroll 105

Payroll Administrative Human Resources Regulations 105

Perficient Digital Transformation

JANUARY 4, 2023

Salesforce Spring’23 Release Highlights & Quick Summary. On the 06th of January 2023 , Sandboxes will be upgraded, and as a result, your organization/Environments will get the latest updates/features of the Spring ’23 release. Spring ’23 Pre-Release Org – Register today for early access to the brand-new features. Sign up, and we’ll send login information for your new Spring ’23 trial account. – [link] /.

Accounting 110

Accounting Sourcing Jobbing Efficiency 110

31 West

JANUARY 3, 2023

ServiceNow ITSM pro is a powerful pack of exhaustively operational solutions for business processes. It incorporates the procedures and techniques to design and deliver IT services to support businesses to benefit from IT infrastructure. ITSM Pro possesses the capacity to accelerate standard ITSM elements. It enhances regular work with more automation resulting in the efficient delivery of services.

Analytics 130

Analytics Automation Outsourcing Collaborations 130

comeMakeit

JANUARY 4, 2023

The previous parts of the transcription of the discussion between Kiran, Co-founder and COO of coMakeIT, Part of Xebia, and Sundar Sarangan, Executive Director, ISG Research, facilitated by Runki Goswami, Chief Marketing Officer, Xebia, talked about what is a platform, what is not, the platform mindset and its attributes, and why project or even product thinking is not appropriate for platforms.

Engineering 98

Engineering Research Software Marketing 98

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Analytics

Hyland

JANUARY 5, 2023

Organisations across all sectors have never before been under such pressure to modernise and transform as their old worldview certainties get swept away by post-COVID ‘new normal’ customer behaviours, harsh economic realities, evolving regulatory landscapes in new technology areas, and ongoing disruption from fast-moving, savvy competitors. Some of these you might already know about; others, perhaps from other sectors, you might not … yet.

Out-Tasking 98

Out-Tasking Time Savings Marketing Government 98

Go4Customer

JANUARY 3, 2023

The introduction of 5G technology is revolutionizing the way we communicate and access information. With its high speed and low latency, 5G is expected to have a significant impact on various industries, including the business process outsourcing (BPO) industry. In this blog, we will explore how 5G is likely to transform the BPO industry and the challenges and opportunities it presents. 1.

BPO 98

BPO Business Process Outsourcing Outsourcing 98

Perillion

JANUARY 6, 2023

Prior to the coronavirus pandemic, many employees were already using smartphones and tablets to collaborate, access company information, and get more done.

Collaborations 104

Collaborations 104

McKinsey and Company

JANUARY 3, 2023

New technologies and regulations have made autonomous driving possible. In this changing landscape, the strategic roles of manufacturers may vary.

Manufacturing 96

Manufacturing Regulations 96

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Perficient Digital Transformation

JANUARY 6, 2023

Introduction. One of the big drivers of adopting containers to deploy microservices is the elasticity provided by platforms like Kubernetes. The ability to quickly scale applications up and down according to current demand can cut your spending by more than half, and add a few 9s to your SLAs. Because it’s so easy to setup nowadays, there’s really no good reason for autoscaling not to be one of your top priorities for a successful adoption of Kubernetes.

Right-Sizing 83

Right-Sizing Service Cost Control Automation 83

Go4Customer

JANUARY 3, 2023

Everyone has first-hand experience speaking to a call center agent. Oftentimes we notice that call center agents put our calls on hold or ask us to wait a moment as they wish to confirm or collect some pieces of information. The information they seek comes from a knowledge base built by an SME (Subject Matter Expert). A knowledge base is an effective tool that helps the call center agent reciprocate with accurate information.

Call Center 73

Call Center Service 73

Zinnov

JANUARY 4, 2023

A report by NASSCOM-Zinnov indicates that India will face a shortage of 14-19 lakh tech professionals by 2026. This has given rise to an important predicament – creating a future-proofing talent strategy. Every organization at all levels wants to ensure they are prepared for upcoming scenarios, whether talent trends, recession, or another pandemic. Learning and Development (L&D) has become an inevitable function, just like any other in an organization.

Right-Sizing 64

Right-Sizing Research Efficiency Management 64

McKinsey and Company

JANUARY 5, 2023

Growth in the availability and variety of real-world data, including nonhealth sources of data, opens up new opportunities, as well as challenges, in their application to real-world evidence and improving health outcomes.

Sourcing 85

Sourcing Pharmaceuticals 85

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