https://www.hcmworks.com/blog

AUGUST 17, 2020

As the shortage in skilled workers continues to become a more substantial global issue , it has left a great deal of businesses worried about how to fill the gaps in their workforce in an efficient and effective manner. It sounds like a simple problem to fix, but it's actually incredibly complex. E ven if you could find the workers with the right skills and qualifications, you need to consider how quickly you can get them into action and at what cost.

Management 75

Management Efficiency 75

Velocity Global

AUGUST 21, 2020

The global recession caused by the COVID-19 pandemic is rapidly approaching the half-year mark, and the outlook for economic recovery in the United States remains uncertain. With the long-term financial impact of this downturn unclear, it’s natural to turn to the past for answers. Can the lessons learned during the Great Recession tell us how to successfully emerge from the COVID-19 recession?

Reduced Costs 52

Reduced Costs Marketing Global Hiring Flexibility 52

Jonajo Blog

AUGUST 21, 2020

In the current state of the world the job market is more competitive than ever. Many companies have had to implement hiring freezes or even let employees go. With so few available positions, the job market is truly a jungle. Thus, it is critical to make your resume stand out from the crowd. But how do you do that? One way is with on the job training.

Jobbing 52

Jobbing Out-Tasking Flexibility Marketing 52

Sourcing Advisors Group

AUGUST 20, 2020

If you’ve spent any time at all around Procurement professionals, then you’ve likely heard about Tail Spend Sourcing. There are numerous consultants, technology providers, outsourcing providers and even some Procurement Leaders singing its praises. That’s unfortunate. Organizations pursuing Tail Spend Sourcing are explicitly communicating that they’ve given up on managing 60%+ of their supplier base, and perhaps more importantly, that they are willing to violate ‘So

Sourcing 52

Sourcing Banking Outsourcing Efficiency 52

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In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

Magellan Solutions

AUGUST 17, 2020

Staying on top is a bit difficult in this digital age as the competition is increasing and becoming more intense. With all the advertisements people see on the internet every day, customers can easily jump from your brand to another if you don’t have strong customer retention strategies. . To make your business thrive, you need to take care of one of the most important assets — your customers.

Sales 52

Sales Customer Service Service Out-Tasking 52

Velocity Global

AUGUST 19, 2020

Before expanding your business into new territories, you must consider how your business will maintain compliance in your target markets. The first step to compliance is establishing a legal presence in your new market. There are many ways to do this, such as setting up an entity, hiring foreign independent contractors, or utilizing other global hiring solutions.

Global Hiring 52

Global Hiring Payroll Manufacturing Regulations 52

Magellan Solutions

AUGUST 17, 2020

Technological advances gave way to the proliferation of new modes of communication. For businesses, these new channels mean new ways to respond to customers and improve customer relationships. Among these new mediums of customer communication, customer service and customer support emails have become one of the most popular. What is email customer service?

Customer Service 52

Customer Service Service Outsourcing BPO 52

Magellan Solutions

AUGUST 17, 2020

A call center is crucial to the success of any business. The performance of your call center can make or break your relationship with customers. In turn, it also greatly affects the profitability of your business. So, whether you take calls in-house or outsource a call center service provider, you need to know how to do it best. . The business process outsourcing (BPO) industry is vast, and it is still growing.

Call Center 52

Call Center Outsourcing Right-Sizing Out-Tasking 52

Magellan Solutions

AUGUST 19, 2020

According to a survey by Harris interactive , 75% of customers feel that it takes too long for them to get in touch with a customer service representative. Fortunately, live chat support can solve this issue. Outsourcing your live chat support from a reliable company lessens the risk of losing 75% of your market. Customer queries will be instantly answered by a live representative, who can ensure customer satisfaction.

E-Commerce 52

E-Commerce Outsourcing Customer Service Retail 52

Magellan Solutions

AUGUST 17, 2020

The outsourcing industry is constantly growing with more businesses globally utilizing it. Companies from Western countries, UK, Australia, and many more commonly seek help from the top outsourcing destinations in Asia. Why? Because it is a hassle-free and cost-efficient process. However, it still depends as different outsourcing destinations also deliver different impacts and results.

Outsourcing 52

Outsourcing Call Center Business Process Outsourcing Offshoring 52

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility