The Global Small Business Blog
APRIL 12, 2023
©iStock/Andrea Migliarini Small businesses and solopreneurs have access to tools that enable them to “punch above their weight” like never before. We are in an era of massive growth in creation tools and services—not to mention a booming distribution ecosystem. The creator economy has increased by 119% since 2020, with creators making up 23% of people worldwide.
Working Solutions Outsourcing
APRIL 10, 2023
Europe’s wide-reaching General Data Protection Regulation (GDPR) has led to millions of dollars of fines levied on American companies for failing to comply with the EU’s consumer data protection policies. Now, U.S.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Forrester Digital Transformation
APRIL 12, 2023
Pity our friend ChatGPT — he is misunderstood and destined to disappoint every C-suite executive who sees him as a magic force that eliminates the need for human agents in their contact center. He is a powerful fellow that will have an outsized impact on the contact center, but not yet and not on his own.
IBM Services
APRIL 11, 2023
The move towards monitoring HR tools and applications for bias is gaining traction worldwide, driven by various global and domestic data privacy laws and the US Equal Employment Opportunity Commission (EEOC). In line with this trend, the New York City Council has enacted new regulations requiring organizations to conduct yearly bias audits on automated employment decision-making tools used by HR departments.
Advertisement
Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive
Airswift
APRIL 12, 2023
Source: Pexels/Jem Sanchez
The Global Small Business Blog
APRIL 10, 2023
©iStock/Ilya Lukichev What's affecting me, my clients, my colleagues and other global small business owners: Will humans ever understand AI ? Small businesses are using tech to go global. The AI hordes are coming. Quote of the week: “The key to artificial intelligence has always been the representation." – Jeff Hawkins Eight essentials for a successful global rebrand.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Redial
APRIL 14, 2023
As a growing company, Redial is always looking for the best opportunities not only to provide top-quality BPO services but also impact the communities where we operate. So, when we are taking a big decision like the new operations site, we want to feel confident that every party will be satisfied. Last year we published a little teaser about the possibility of choosing South Africa as the new destiny for Redial to operate, but a few weeks ago we proudly made it official!
Groove Technology
APRIL 11, 2023
Introduction to MuleSoft Integration With businesses facing ever-increasing competition, staying ahead of the curve requires constant adaptation and innovation. To achieve this, they need an outstanding solution for efficient and effective integration of their applications and systems. But transforming data and connecting data silos is never easy, considering modern IT environments’ complexity and diversity.
The Global Small Business Blog
APRIL 13, 2023
©iStock/moisseyev Australian wine exporters sold $1.3 billion worth of wine a year to China before punishing tariffs were imposed in November 2020, which made it almost pointless to keep selling into that market. A resumption of trade to China in 2023 would be a plus for the broader Australian wine industry because there was an oversupply of red wine that hadn’t been able to find a home.
Forrester Digital Transformation
APRIL 14, 2023
Medicaid redetermination has kicked off bringing the challenges of member engagement broadly into the spotlight. This blog offers three key ways insurer's can improve member engagement.
Advertiser: Paycor
Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!
McKinsey and Company
APRIL 12, 2023
As global risks increase and economic uncertainty persists, the risk functions within the financial services industry must continue to evolve talent to ensure organizational resiliency.
Perficient Digital Transformation
APRIL 13, 2023
The Future of Preventative Maintenance Is Waiting Imagine a world where you’d be alerted that your car or HVAC unit was about to break down before it does. For oil and gas companies, that possibility is already a reality for their equipment, and it can be found in cutting-edge digital solutions that manage equipment performance data and analyze it in real time.
The Global Small Business Blog
APRIL 11, 2023
©2023 Women Entrepreneurs Grow Global®. All rights reserved. Ever wondered how to start a strategic plan that uses employee benefits to retain and engage employees?Understand how key stakeholders support high performing teams? How to take control of the employee benefits process and think outside the box? Then you are ready for Women Entrepreneurs Grow Global's next wegginar®, Wednesday, 4/12/23 at 11 AM CT: "Commit to Hiring and Retaining the Most Talented People.
Forrester Digital Transformation
APRIL 14, 2023
Salesforce has recently announced the launch of its Hyperforce EU Operating Zone, working with the Hyperforce cloud platform. Thanks to this move, Salesforce can now sell its products, along with customer and technical support, using only EU delivery resources and data storage.
Advertisement
Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.
McKinsey and Company
APRIL 10, 2023
Preparing for the CEO role can be a challenge and a reward. These eight lessons drawn from more than 300 McKinsey Leadership Forum participants and the CEOs who advise them will benefit any top executive or aspiring CEO.
Perficient Digital Transformation
APRIL 10, 2023
The psychology of innovation is like any other area of life where our brains and emotions simply get in the way of our progress. Even when we are aware of the pitfalls, they are unavoidable. Our brains are wired to fall into these traps. I recently wrote a blog post about harmful innovation myths , and now I want to dive into the psychology around innovation.
Outsource Workers
APRIL 13, 2023
For businesses, email is still the go-to for communication. However, managing emails has become a significant challenge. For example, a real estate business owner has hundreds of emails arriving daily, and inbox management takes up valuable time. Hiring an email management virtual assistant is the way forward, allowing you to save time and remain focused on important clients.
Forrester Digital Transformation
APRIL 11, 2023
The Problem: Digital Touchpoint Choice Architecture Brands are shaped by the experiences that they provide, and today’s experiences are overwhelmingly digital. As consumers interact with a brand in a multitude of ways (chat, voice, augmented reality, etc.), how does a company decide which digital touchpoints to make available?
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
McKinsey and Company
APRIL 10, 2023
Influencer marketing is a collaboration between popular social-media users and brands to promote brands’ products or services.
Perficient Digital Transformation
APRIL 10, 2023
BattleBots is the most popular robot fighting competition in the world, and Perficient’s partnership with RioBotz and their BattleBots competitor, Minotaur, allows us to interact with STEM enthusiasts on a global scale. The seventh season of BattleBots premiered in January , and Minotaur entered the ring on a mission for redemption and revenge. Minotaur has defeated the competition with ferocity, going three for three for total knockouts this season.
V-Soft Consulting
APRIL 10, 2023
Cloud computing has become an integral part of the modern business landscape. Microsoft Azure is one of the most popular cloud computing platforms used by thousands of businesses for seamless workflow automation. One of the primary reasons why businesses prefer Azure over other platforms is because of its effortless integration with many of the other Microsoft products that are already in use by these businesses.
Forrester Digital Transformation
APRIL 11, 2023
How effective are CX measurement programs? To answer this question, we fielded our State Of VoC And CX Measurement Practices Survey among CX professionals responsible for measurement or VoC at their organization.
Advertisement
In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.
McKinsey and Company
APRIL 12, 2023
Experts behind the rules of value-creating growth discuss how leaders can apply these insights to their growth strategies.
Perficient Digital Transformation
APRIL 12, 2023
Attention Chief Digital Officers, you are acutely aware of the challenges posed by the rapidly evolving landscape of cloud and digital technologies on the Software Development Life Cycle (SDLC). According to Gartner, 90% of organizations have already adopted cloud infrastructure, and 70% have embraced multi-cloud strategies. This transition has resulted in more software releases, imposing immense pressure on development teams to create high-quality solutions that match end users’ expectations.
comeMakeit
APRIL 11, 2023
Agile has been touted as the most suitable software development methodology for building today’s digital solutions. Its undeniable success took it to other departments like sales, marketing, HR, and the entire software business methodology. Later, it grew out of the methodology into a mindset, with values that can be imbibed and followed at work and at life in general.
Forrester Digital Transformation
APRIL 10, 2023
B2B marketers overwhelmingly agree that buyers expect an experience personalized to their needs and preferences across sales and marketing. Personalization capabilities and components are distributed throughout the B2B marketing technology stack, but organizations often struggle to define an audience-centric view of the role of personalization that extends throughout the customer lifecycle.
Advertiser: Paycor
HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.
McKinsey and Company
APRIL 10, 2023
The former Apple VP and University of California Design Lab director explains why leaders should take the “humanity-centered” approach and adopt sustainable technologies and business models.
SEBPO
APRIL 12, 2023
POSSIBLE Miami 2023 Total 13 12 1 0 Schedule a one-on-one at POSSIBLE MIAMI 2023! APRIL 17 – 19, 2023 Miami Beach, FL SEBPO is the go-to outsourcing partner for the industry’s top advertising, media, and technology companies. We offer flexible, customized teams that will help you to scale operations, control costs, and manage processes. In 2022, SEBPO Teams executed over 10m tasks on behalf of our clients with a 99.75% accuracy rate.
The Hackett Group
APRIL 13, 2023
MIAMI & LONDON, April 13, 2023 – The Hackett Group, Inc. (NASDAQ: HCKT) today announced that its Market Intelligence Service has launched a new research project that will evaluate and rank finance and accounting outsourcing solutions providers. The Finance and Accounting Outsourcing research report, which The Hackett Group ® expects to issue in Q3 2023, will detail and quantify the broad range of benefits that companies can accrue by working with individual outsourcing solutions providers.
Forrester Digital Transformation
APRIL 10, 2023
Personalization sounds good in theory – who doesn’t want a moment customized just for them? But the reality is that not all consumers or customers want personalization from brands at the same intensity across the customer lifecycle (see Figure).
Advertisement
Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.
Expert insights. Personalized for you.
191 
Let's personalize your content