Everest Group

AUGUST 29, 2024

LIVE WEBINAR The Pricing Landscape in APAC: Optimizing IT and BPO Spend in a Shifting Market August 29, 2024 | 11 a.m. IST | 1:30 p.m. SGT | 2:30 p.m. JST | 3 p.m. ACT In the IT and BPO outsourcing industry, growth rates have declined over the past eight quarters, testing business resilience, challenging providers, and evolving buyer expectations. However, the market is poised to see a reversal.

BPO 52

BPO Marketing Outsourcing Software 52

The Global Small Business Blog

AUGUST 26, 2024

©iStock/Darwel What's affecting me, my clients, my colleagues and other global small business owners: What are tariffs and why are they rising ? What every multinational company should know about…implementing an international compliance program ( Part II ). Quote of the week: "Many economists and industry experts agree that the United States faces unfair competition and artificially low prices that have damaged the domestic steel industry.

199

199

SEBPO

AUGUST 26, 2024

Core Values Spotlight Relationship-Centric Approach to Client Partnerships August 26, 2024 “One of the first things that stood out to me about SEBPO was one of our core values: value relationships over quick wins. I have seen that firsthand here. I am so glad I made the decision to join the team because my personal goals and values align with SEBPO’s,” says Petra M.

BPO 59

BPO Accounting Nearshoring Outsourcing 59

The Global Small Business Blog

AUGUST 28, 2024

©iStock/1933bkk The U.S. Census Bureau, Department of Commerce, releases the report, A Profile of U.S. Importing and Exporting Companies, 2020-2021 (latest available report). This report provides information on identified U.S. companies and their known export or import value. Identified companies are enterprise-level companies that were successfully linked from import or export transaction records to the 2021 Business Register.

186

186

Speaker: Joe Sharpe and James Carlson

In the world of small business management, the challenge of managing payroll & HR efficiently while scaling operations can be overwhelming. Yet, with the right strategies in place, these challenges can become opportunities for growth and innovation. In this session, Joe Sharpe, Senior Director of Managed Payroll Services at IRIS, will reveal practical methods and expert insights for outsourcing and streamlining payroll processes, resulting in substantial time and resource savings.

Payroll

The Global Small Business Blog

AUGUST 29, 2024

©iStock/Rawpixel A strong global social media content strategy requires thorough research to understand local trends, cultural nuances, customs, values, behaviors, and preferences across diverse target markets. With the insights gained from research, brands can create relatable content that aligns with the cultural sensibilities and interests of each target audience.

Research 223

Research Marketing 223

31 West

AUGUST 24, 2024

In today’s competitive business landscape, customer satisfaction is paramount. While no company wants to receive complaints, they are an inevitable part of doing business. However, with the right approach and tools, these complaints can be transformed into valuable opportunities for growth and improvement. This article explores how businesses can leverage Customer Relationship Management (CRM) systems to turn customer complaints into catalysts for positive change and business growth.

Analytics 130

Analytics Customer Service Automation Management 130

inDinero

AUGUST 27, 2024

As a startup or small business owner, you constantly seek ways to fuel your innovation while managing costs. Enter the R&D Payroll Tax Credit – a powerful tool to help offset your payroll expenses and inject much-needed cash into your business. If your company invests in research and development activities, this credit could be a game-changer for your financial strategy.

Payroll 105

Payroll Research Pharmaceuticals Government 105

The Global Small Business Blog

AUGUST 30, 2024

©iStock/NicoEINino Businesses that are growing internationally face a constant struggle: They have to establish global consistency in their marketing message, but they must also localize it for various regions. Although many businesses opt to manage their marketing and creative internally, it can be a challenging and resource-intensive task. Navigating the complexities of different markets, particularly when expanding overseas requires many considerations.

Marketing 213

Marketing Management 213

Unosquare

AUGUST 30, 2024

We are beyond excited to announce that Unosquare has once again been recognized on the Inc. 5000’s Fastest-Growing Private Companies list—marking our 9th appearance in the last 10 years! This recognition is a testament to our unwavering commitment to excellence, growth, and innovation. Our Journey: From Humble Beginnings to Global Leadership Fifteen years ago, a small group of industry visionaries set out to create better solutions.

Accounting 98

Accounting Design Service 98

Perficient Digital Transformation

AUGUST 28, 2024

Perficient continues to make strategic investments to grow our global footprint. This is great for our clients because we span time zones, cultures and capabilities. However, it can present a challenge fostering a cohesive company culture and opportunities for colleagues to connect. That is why Perficient invests in its people by supporting Employee Resource Groups (ERGs), Special Interest Groups (SIGs), and Innovation Groups (IGs).

Collaborations 104

Collaborations Marketing Automation Design 104

Advertiser: Paycor

Diversity and inclusion are crucial for building a strong and innovative workforce. Discover how AI technology can revolutionize your hiring process and drive diversity in your organization. Explore over 10 ways AI recruiting tools can help you identify a wider pool of candidates, enhance communication strategies, and eliminate unconscious bias. Embrace the future of recruitment and create a more diverse and inclusive workplace with AI technology.

inDinero

AUGUST 27, 2024

The R&D tax credit, formerly the Credit for Increasing Research Activities, offers innovative businesses a significant opportunity to reduce their federal tax liability. According to the Organization for Economic Co-operation and Development, more than 25,000 businesses across the country receive some tax relief from this program annually. This comprehensive guide will help you understand if your business qualifies for the R&D Tax Credit and how to navigate the application process.

Payroll 98

Payroll Research Regulations Co-Sourcing 98

The Global Small Business Blog

AUGUST 24, 2024

©2024 Laurel J, Delaney. All rights reserved. "Baseball is the greatest game in the world, no doubt about it.

130

130

Amzur

AUGUST 29, 2024

Introduction With the emergence of business and customer needs, AI has become a commodity for every business across industries. Moreover, it’s a no-brainer deal for every business owner aspiring to grow and stay ahead of the innovation curve. According to a CISCO report , by 2035, AI technologies are projected to increase business productivity by up to 40%.

Government 90

Government Engineering Collaborations Out-Tasking 90

Perficient Digital Transformation

AUGUST 28, 2024

Next-level personalization strategies will undoubtedly be a key topic at Salesforce’s largest event this year. Dreamforce is right around the corner taking place in San Francisco on September 17 to 19, and learning how to get the most out of your customer data with AI-powered tools is top of mind. Whether you’re attending in person or virtually, the conference boasts numerous opportunities to hear how some of the world’s largest brands are using data and AI to create personalized journeys and pr

Insurance 98

Insurance Marketing Service 98

Advertisement

The first report from Gallagher’s 2024 US Workforce Trends Report Series, includes data from 3,500+ employers who participated in the 2024 US Benefits Strategy & Benchmarking Survey. The report provides benchmarks for benefits, HR and people strategies to help organizations thrive. Organizations continue to rank retention as the top priority for HR, and second highest for operations.

Healthcare

Eclaro

AUGUST 30, 2024

Cybersecurity is moving ever higher on the list of priorities for almost any business owner, and having the Right People in place to ensure that safety remains an ever-growing challenge. The evolution of the digital landscape continues to move at a rapid-fire pace. Unfortunately, cybersecurity threats are moving just as fast, and businesses that don’t keep up run the risk of being taken down.

Cybersecurity 79

Cybersecurity Collaborations Management 79

Zinnov

AUGUST 26, 2024

We’ve all experienced the frustration of using clunky customer service chatbots or receiving irrelevant product recommendations. These everyday experiences highlight a broader challenge faced by businesses: the struggle to keep up with rapidly evolving technology and changing customer expectations. Enterprises across the globe are grappling with the need for Generative AI business transformation to revolutionize their operations.

Automation 64

Automation Customer Service Sales Marketing 64

Amzur

AUGUST 27, 2024

Clinical trials are a critical step in developing groundbreaking treatments, yet they often encounter delays and high costs. These obstacles can hinder the progress of essential medical advancements. Fortunately, the advent of innovative technologies like low-code platforms and AI is transforming this landscape, offering new avenues to streamline and accelerate these vital processes.

Healthcare 67

Healthcare Automation Pharmaceuticals Reduced Costs 67

Everest Group

AUGUST 28, 2024

Generative artificial intelligence (AI) has disrupted the global market since its scaled capabilities were unveiled to the world by OpenAI at the end of 2022. Today, most enterprises either want to adopt this game-changing technology or are looking to build their own gen AI capabilities, but at what cost? Reach out to us to discuss this topic further with our expert analysts.

IT Outsourcing 59

IT Outsourcing Outsourcing Accounting Information Technology 59

Advertisement

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.

WebCreek

AUGUST 30, 2024

In the digital era, where seamless, scalable, and secure web solutions are the backbone of corporate success, Adobe Experience Manager (AEM) stands out as the chosen platform for America’s leading corporations. From Coca-Cola and Nike to Ford and IBM, major companies trust AEM to manage their expansive digital landscapes. But what exactly drives these industry […].

Management 52

Management 52

Perficient Digital Transformation

AUGUST 30, 2024

A major energy and utilities supplier has become the latest victim in a growing list of organizations targeted by cyberattacks. Without a quick response to an attack like this, energy companies can risk exposing customer data, cutting off energy supply, slowing or completely stopping operations, and more. According to the Department of Energy, the recent incident was responded to quickly, and had minimal lasting impact.

Cybersecurity 52

Cybersecurity Finance Healthcare Government 52

Jonajo Blog

AUGUST 29, 2024

IIn today’s highly connected world, businesses have the opportunity to tap into talent from around the globe. Remote staff augmentation is a fantastic solution that allows companies to access a diverse pool of skilled professionals. It offers incredible flexibility and expertise. Whether you’re a startup looking to grow rapidly or an established enterprise seeking specialized skills, remote staff augmentation can be the key to unlocking your company’s full potential!

Flexibility 52

Flexibility Finance Collaborations Marketing 52

Everest Group

AUGUST 28, 2024

Recently, I had the opportunity to judge Accenture’s Healthtech Innovation Challenge. The focus was on AI and its applicability in healthcare. For me, what stood out among the many brilliant ideas was the question of how to price technology products for healthcare. The following is not only a summary of what I could glean from the many conversations I had on this topic but also advice for startup CEOs who aim to succeed in the healthcare technology space through a successful pricing strategy.

Healthcare 59

Healthcare Insurance Flexibility Administrative 59

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Ivemsa

AUGUST 29, 2024

Demand for semiconductors has surged as the need for microchips has become a necessity for everything from smartphones to automobiles to medical devices, and anything else electronic. Navigating the production of semiconductors became an even bigger part of the conversation in 2020 when industries faced shortages and the risk of securing reliable supply chains became a concern.

Manufacturing 52

Manufacturing Service Infrastructure Costs Administrative 52

Perficient Digital Transformation

AUGUST 29, 2024

Joining the Crew Let’s face it. Data projects are laced with problems. I have been in data my entire career and I love these challenges. 15 years in the industry has exposed me to first-hand digital transformation and cloud migrations. At Perficient, we face challenges like this often and we embrace them with a strong approach to delivery at the executive level.

Collaborations 52

Collaborations Flexibility Manufacturing Marketing 52

V-Soft Consulting

AUGUST 29, 2024

Most organizations consider customers a priority over the workforce. But, companies are starting to realize employees are the most important resource of any business and they're starting to invest in workplace technology. With the increased distributed workforce, workforce management is a big challenge and companies are failing to frame robust digital workplace strategies.

Management 52

Management 52

Everest Group

AUGUST 27, 2024

The landscape of Customer Experience Management (CXM) has witnessed a remarkable transformation within the advent of Generative AI (generative artificial intelligence). Based on periodic comprehensive studies conducted by Everest Group with customer experience (CX) leaders from over 300 enterprises globally, we present comparative insights that highlight the progress made in the past year (2023 to 2024).

Outsourcing 59

Outsourcing Analytics Research Automation 59

Advertiser: Paycor

Making effective hiring decisions can be challenging, but with a standardized evaluation process, you can improve your chances of finding the ideal candidate every time. Discover the benefits of using interview scorecards to assess and compare candidates, ensuring fair and consistent evaluations. Our free interview scorecard template allows you to customize criteria and track candidate progress, helping you make informed hiring decisions.

The Hackett Group

AUGUST 29, 2024

Potential $1.76 Trillion in Working Capital Opportunity Revealed Miami, FL – August 29, 2024 – The Hackett Group , Inc. (NASDAQ: HCKT) reports that for the first time in a decade, the largest publicly traded companies in the U.S. have experienced simultaneous degradation across all major working capital metrics, according to their new research. This triple threat points to a critical turning point, revealing a staggering $1.76 trillion in untapped working capital opportunity, stressing the urgen

Advisory 52

Advisory Research Finance Marketing 52

Perficient Digital Transformation

AUGUST 29, 2024

Eric Walk’s journey from Enterprise Document Management to his current role leading Perficient’s Data Strategy capability has given him a unique perspective on data, technology, and business outcomes. His insights into the evolving landscape of data and AI are reflected in his top Dreamforce sessions, which showcase his commitment to advancing data strategies and integrating AI to drive impactful business results: “A Dive into the Data Cloud Data Model “ Eric emphasizes t

Analytics 52

Analytics Flexibility Management Marketing 52

V-Soft Consulting

AUGUST 29, 2024

Delivering services that exceed customer expectations is one of the core aspects of businesses in the retail landscape. To meet the unique needs of customers, retailers must adopt cutting-edge technologies, such as technological innovation is Robotic Process Automation (RPA).

Retail 52

Retail Robotics Process Automation Customer Service Service 52

Everest Group

AUGUST 30, 2024

Webinar Getting past the shiny object phase of Gen AI in banking and financial services September 23, 2024 11:00 AM PT | 2 PM ET Catch Everest Group Partner Ronak Doshi as he joins an expert panel to explore how to navigate the complexities of AI integration and governance in the banking and financial services sector to ensure ethical, efficient, and effective deployment.

Banking 52

Banking Service Government Insurance 52

Advertisement

It’s a never-ending tightrope act, trying to find the balance between creating benefits offerings that adapt to the uniqueness of your people, managing your own time and resources, and maintaining the organization’s bottom line. And the ever-changing policies and laws can make cultivating a competitive employee benefits strategy feel impossible. Whether you’re concerned about adapting to new pay transparency laws, managing global benefits packages, return-to-office mandates, or 401(k) and retire

Management