Everest Group

AUGUST 29, 2024

LIVE WEBINAR The Pricing Landscape in APAC: Optimizing IT and BPO Spend in a Shifting Market August 29, 2024 | 11 a.m. IST | 1:30 p.m. SGT | 2:30 p.m. JST | 3 p.m. ACT In the IT and BPO outsourcing industry, growth rates have declined over the past eight quarters, testing business resilience, challenging providers, and evolving buyer expectations. However, the market is poised to see a reversal.

BPO 52

BPO Marketing Outsourcing Software 52

The Global Small Business Blog

AUGUST 26, 2024

©iStock/Darwel What's affecting me, my clients, my colleagues and other global small business owners: What are tariffs and why are they rising ? What every multinational company should know about…implementing an international compliance program ( Part II ). Quote of the week: "Many economists and industry experts agree that the United States faces unfair competition and artificially low prices that have damaged the domestic steel industry.

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SEBPO

AUGUST 26, 2024

Core Values Spotlight Relationship-Centric Approach to Client Partnerships August 26, 2024 “One of the first things that stood out to me about SEBPO was one of our core values: value relationships over quick wins. I have seen that firsthand here. I am so glad I made the decision to join the team because my personal goals and values align with SEBPO’s,” says Petra M.

BPO 59

BPO Accounting Nearshoring Outsourcing 59

The Global Small Business Blog

AUGUST 28, 2024

©iStock/1933bkk The U.S. Census Bureau, Department of Commerce, releases the report, A Profile of U.S. Importing and Exporting Companies, 2020-2021 (latest available report). This report provides information on identified U.S. companies and their known export or import value. Identified companies are enterprise-level companies that were successfully linked from import or export transaction records to the 2021 Business Register.

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

The Global Small Business Blog

AUGUST 29, 2024

©iStock/Rawpixel A strong global social media content strategy requires thorough research to understand local trends, cultural nuances, customs, values, behaviors, and preferences across diverse target markets. With the insights gained from research, brands can create relatable content that aligns with the cultural sensibilities and interests of each target audience.

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Research Marketing 220

31 West

AUGUST 24, 2024

In today’s competitive business landscape, customer satisfaction is paramount. While no company wants to receive complaints, they are an inevitable part of doing business. However, with the right approach and tools, these complaints can be transformed into valuable opportunities for growth and improvement. This article explores how businesses can leverage Customer Relationship Management (CRM) systems to turn customer complaints into catalysts for positive change and business growth.

Analytics 130

Analytics Customer Service Automation Management 130

inDinero

AUGUST 27, 2024

As a startup or small business owner, you constantly seek ways to fuel your innovation while managing costs. Enter the R&D Payroll Tax Credit – a powerful tool to help offset your payroll expenses and inject much-needed cash into your business. If your company invests in research and development activities, this credit could be a game-changer for your financial strategy.

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Payroll Research Pharmaceuticals Government 105

The Global Small Business Blog

AUGUST 30, 2024

©iStock/NicoEINino Businesses that are growing internationally face a constant struggle: They have to establish global consistency in their marketing message, but they must also localize it for various regions. Although many businesses opt to manage their marketing and creative internally, it can be a challenging and resource-intensive task. Navigating the complexities of different markets, particularly when expanding overseas requires many considerations.

Marketing 210

Marketing Management 210

Unosquare

AUGUST 30, 2024

We are beyond excited to announce that Unosquare has once again been recognized on the Inc. 5000’s Fastest-Growing Private Companies list—marking our 9th appearance in the last 10 years! This recognition is a testament to our unwavering commitment to excellence, growth, and innovation. Our Journey: From Humble Beginnings to Global Leadership Fifteen years ago, a small group of industry visionaries set out to create better solutions.

Accounting 98

Accounting Design Service 98

Perficient Digital Transformation

AUGUST 28, 2024

Perficient continues to make strategic investments to grow our global footprint. This is great for our clients because we span time zones, cultures and capabilities. However, it can present a challenge fostering a cohesive company culture and opportunities for colleagues to connect. That is why Perficient invests in its people by supporting Employee Resource Groups (ERGs), Special Interest Groups (SIGs), and Innovation Groups (IGs).

Collaborations 104

Collaborations Marketing Automation Design 104

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

inDinero

AUGUST 27, 2024

The R&D tax credit, formerly the Credit for Increasing Research Activities, offers innovative businesses a significant opportunity to reduce their federal tax liability. According to the Organization for Economic Co-operation and Development, more than 25,000 businesses across the country receive some tax relief from this program annually. This comprehensive guide will help you understand if your business qualifies for the R&D Tax Credit and how to navigate the application process.

Payroll 98

Payroll Research Regulations Co-Sourcing 98

Amzur

AUGUST 29, 2024

Introduction With the emergence of business and customer needs, AI has become a commodity for every business across industries. Moreover, it’s a no-brainer deal for every business owner aspiring to grow and stay ahead of the innovation curve. According to a CISCO report , by 2035, AI technologies are projected to increase business productivity by up to 40%.

Government 95

Government Engineering Collaborations Out-Tasking 95

V-Soft Consulting

AUGUST 27, 2024

Technology is no longer just an asset in IT Service Management (ITSM) but it also plays a critical role in reshaping the IT services industry more quickly than in the past. However, in this evolving IT services-as-products era, innovative technology implementations will significantly improve the efficiency of service deliveries within both the organization and in client environments.

Management 85

Management Service Efficiency 85

Perficient Digital Transformation

AUGUST 29, 2024

For most businesses, the holiday season is a critical time that often accounts for a significant portion of annual sales. To properly capitalize on this opportunity, companies must ensure their product information is accurate, consistent, and compelling across all channels. This is where Product Information Management (PIM) systems come into play.

Sales 98

Sales Inventory Management Management Collaborations 98

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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

Eclaro

AUGUST 30, 2024

Cybersecurity is moving ever higher on the list of priorities for almost any business owner, and having the Right People in place to ensure that safety remains an ever-growing challenge. The evolution of the digital landscape continues to move at a rapid-fire pace. Unfortunately, cybersecurity threats are moving just as fast, and businesses that don’t keep up run the risk of being taken down.

Cybersecurity 79

Cybersecurity Collaborations Management 79

Amzur

AUGUST 27, 2024

Clinical trials are a critical step in developing groundbreaking treatments, yet they often encounter delays and high costs. These obstacles can hinder the progress of essential medical advancements. Fortunately, the advent of innovative technologies like low-code platforms and AI is transforming this landscape, offering new avenues to streamline and accelerate these vital processes.

Healthcare 69

Healthcare Automation Pharmaceuticals Reduced Costs 69

Intelligent Management Inc.

AUGUST 30, 2024

This week was the official date of publication by Routledge of ‘The Human Constraint: How Business Leaders Can Embed Continuous Innovation, Conflict Resolution and Problem Solving Into Daily Practice’. The author, Angela Montgomery, marks the occasion with this blog post. Why do we bother with books? Without books, our lives are clamped and constricted to what we see around us.

Banking 64

Banking Research Jobbing Management 64

Perficient Digital Transformation

AUGUST 28, 2024

Next-level personalization strategies will undoubtedly be a key topic at Salesforce’s largest event this year. Dreamforce is right around the corner taking place in San Francisco on September 17 to 19, and learning how to get the most out of your customer data with AI-powered tools is top of mind. Whether you’re attending in person or virtually, the conference boasts numerous opportunities to hear how some of the world’s largest brands are using data and AI to create personalized journeys and pr

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Insurance Marketing Service 98

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

Zinnov

AUGUST 26, 2024

We’ve all experienced the frustration of using clunky customer service chatbots or receiving irrelevant product recommendations. These everyday experiences highlight a broader challenge faced by businesses: the struggle to keep up with rapidly evolving technology and changing customer expectations. Enterprises across the globe are grappling with the need for Generative AI business transformation to revolutionize their operations.

Automation 64

Automation Customer Service Sales Marketing 64

The Scalers

AUGUST 28, 2024

So, you’ve decided to build or extend your tech team in another region. Wise choice, given the abundance of specialised engineers you can find in prominent tech hubs like Bangalore, India. In this article, we’ve dug into the data to identify the world’s seven most talent-rich software development countries today, which are listed and broken down below.

Software 66

Software Offshoring Nearshoring Engineering 66

Everest Group

AUGUST 28, 2024

Generative artificial intelligence (AI) has disrupted the global market since its scaled capabilities were unveiled to the world by OpenAI at the end of 2022. Today, most enterprises either want to adopt this game-changing technology or are looking to build their own gen AI capabilities, but at what cost? Reach out to us to discuss this topic further with our expert analysts.

IT Outsourcing 59

IT Outsourcing Outsourcing Accounting Information Technology 59

WebCreek

AUGUST 30, 2024

In the digital era, where seamless, scalable, and secure web solutions are the backbone of corporate success, Adobe Experience Manager (AEM) stands out as the chosen platform for America’s leading corporations. From Coca-Cola and Nike to Ford and IBM, major companies trust AEM to manage their expansive digital landscapes. But what exactly drives these industry […].

Management 52

Management 52

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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics

Perficient Digital Transformation

AUGUST 30, 2024

A major energy and utilities supplier has become the latest victim in a growing list of organizations targeted by cyberattacks. Without a quick response to an attack like this, energy companies can risk exposing customer data, cutting off energy supply, slowing or completely stopping operations, and more. According to the Department of Energy, the recent incident was responded to quickly, and had minimal lasting impact.

Cybersecurity 52

Cybersecurity Finance Healthcare Government 52

Jonajo Blog

AUGUST 29, 2024

IIn today’s highly connected world, businesses have the opportunity to tap into talent from around the globe. Remote staff augmentation is a fantastic solution that allows companies to access a diverse pool of skilled professionals. It offers incredible flexibility and expertise. Whether you’re a startup looking to grow rapidly or an established enterprise seeking specialized skills, remote staff augmentation can be the key to unlocking your company’s full potential!

Flexibility 52

Flexibility Finance Collaborations Marketing 52

Everest Group

AUGUST 28, 2024

Recently, I had the opportunity to judge Accenture’s Healthtech Innovation Challenge. The focus was on AI and its applicability in healthcare. For me, what stood out among the many brilliant ideas was the question of how to price technology products for healthcare. The following is not only a summary of what I could glean from the many conversations I had on this topic but also advice for startup CEOs who aim to succeed in the healthcare technology space through a successful pricing strategy.

Healthcare 59

Healthcare Insurance Flexibility Administrative 59

Amzur

AUGUST 29, 2024

Introduction With the emergence of business and customer needs, AI has become a commodity for every business across industries. Moreover, it’s a no-brainer deal for every business owner aspiring to grow and stay ahead of the innovation curve. According to a CISCO report , by 2035, AI technologies are projected to increase business productivity by up to 40%.

Government 52

Government Engineering Collaborations Out-Tasking 52

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Perficient Digital Transformation

AUGUST 30, 2024

That is not a secret – Sitecore always used to prioritize Next.Js framework as the first-class citizen for XM Cloud. All the best and finest features tend to find their way to a given framework in the first place. However, recently, there has been much activity around the. NET Core Rendering Framework which makes a lot of sense given most of us, Sitecore tech professionals, originate from the Microsoft and.NET background.

Design 52

Design 52

Ivemsa

AUGUST 29, 2024

Demand for semiconductors has surged as the need for microchips has become a necessity for everything from smartphones to automobiles to medical devices, and anything else electronic. Navigating the production of semiconductors became an even bigger part of the conversation in 2020 when industries faced shortages and the risk of securing reliable supply chains became a concern.

Manufacturing 52

Manufacturing Service Infrastructure Costs Administrative 52

Everest Group

AUGUST 27, 2024

The landscape of Customer Experience Management (CXM) has witnessed a remarkable transformation within the advent of Generative AI (generative artificial intelligence). Based on periodic comprehensive studies conducted by Everest Group with customer experience (CX) leaders from over 300 enterprises globally, we present comparative insights that highlight the progress made in the past year (2023 to 2024).

Outsourcing 59

Outsourcing Analytics Research Automation 59

V-Soft Consulting

AUGUST 29, 2024

Most organizations consider customers a priority over the workforce. But, companies are starting to realize employees are the most important resource of any business and they're starting to invest in workplace technology. With the increased distributed workforce, workforce management is a big challenge and companies are failing to frame robust digital workplace strategies.

Management 52

Management 52

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Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.