NoonDalton

FEBRUARY 20, 2023

Outsourcing is a successful business strategy for addressing the bottom line. Companies can easily adjust themselves to changes in the business landscape through clever cost-saving measures. This is so that there are many choices for continuity thanks to outsourcing. By outsourcing routine work, a business can free up its resources from pointless procedures while still maintaining control and reaping the rewards from a distance.

Outsourcing 98

Outsourcing Offshoring Manufacturing Sales 98

The Global Small Business Blog

FEBRUARY 23, 2023

©iStock/metamorworks Businesses frequently consider expanding “nationally” over time, that is, within their current nation. Many companies will consider international expansion at some point. This is the point at which an expansion turns into a “global” or “international” expansion, even if it is just into a neighboring nation such as Canada or Mexico for USA-based companies.

Marketing 172

Marketing 172

31 West

FEBRUARY 23, 2023

The firewall access policy for your organization is a combination of different firewall rules that filter incoming and outgoing traffic based on predetermined security criteria. The packets are compared with these rules to determine whether the traffic requesting access to your network is safe and authorized. These rules evaluate the traffic’s reliability based on the destination, source address, port, mode of transmission, travel interface and direction, and so on.

Sourcing 130

Sourcing Engineering Jobbing Service 130

Forrester Digital Transformation

FEBRUARY 20, 2023

Demand For Investment Services Among Malaysian Females Is Up Female investors in Malaysia are on the rise. According to the nation’s stock exchange, there was a 36% increase in new trading accounts opened by female investors in 2021.

Accounting 130

Accounting Service Banking Management 130

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Perficient Digital Transformation

FEBRUARY 23, 2023

As typical of me, let me start with a personal story and slowly move to the subject. I come from a family of authentic Indian cuisine experts. One of my favorite dishes that I can relish any time and every time is “Aviyal”. Aviyal is a super simple dish where all vegetables (ya…all vegetables) get cooked in coconut, green chilli and cumin paste, topped with coconut oil and curry leaves.

Collaborations 115

Collaborations Management 115

The Global Small Business Blog

FEBRUARY 24, 2023

©iStock/dusanpetkovic Because global business is such a multifaceted field that’s often studded with high-risk, high-reward opportunities, it can be intimidating to dive in. Here’s a look at what global business is , five ways studying it can help you as an organizational leader, and how to kick off your education.

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212

Forrester Digital Transformation

FEBRUARY 24, 2023

2022 didn’t let up on the security incidents – according to Forrester’s 2022 Security Technographics Survey, 74% of security decision makers experienced at least one data breach at their firm in the previous twelve months.

Risk Management 246

Risk Management Risk Management Cybersecurity Management 246

Zinnov

FEBRUARY 24, 2023

Digital Transformation 2.0 (DT 2.0) is an extension of the first wave of digital transformation, which was primarily focused on automating existing business processes and enhancing customer experiences. DT 2.0 pertains to utilizing emerging technologies such as Artificial Intelligence, Machine Learning, and the Internet of Things (IoT) to create innovative business models, streamline operations, and derive valuable insights from data.

Streamline Operations 144

Streamline Operations Automation Marketing 144

The Global Small Business Blog

FEBRUARY 22, 2023

©iStock/scarletsails Legendary songstress Mariah Carey is expanding her Black Irish Cream Liqueur products to both South America and the Caribbean by the spring of this year. Previously only available in the U.S., it will be the brand’s first glimpse into international distribution. “I am ecstatic to extend the reach of my cream-liqueur Black Irish to South America and the Caribbean,” said Carey in an official press statement.

Marketing 185

Marketing 185

31 West

FEBRUARY 23, 2023

Contact centers are usually the intermediary between companies and their customers. Their main purpose is to help customers interact with products and services, provide useful information, and assist in sales or technical issues (among others). Unlike traditional call centers, which rely only on legacy phone systems, successful contact centers use a wide range of channels (mostly digital).

Call Center 130

Call Center Customer Service Research Jobbing 130

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Forrester Digital Transformation

FEBRUARY 21, 2023

Over three quarters of banks are increasing their spending on emerging technologies, creating the potential for hype and fear of missing out. Forrester identified nine emerging technologies that should be on the list of every bank, either now or later. We then organized them according to when firms can expect return on investment and provided details about the technologies and their use cases.

Banking 246

Banking 246

Perficient Digital Transformation

FEBRUARY 19, 2023

DAX provides a whole host of powerful time intelligence functions, allowing you to do things like build custom calendars, define dynamic date ranges, and compare performance over specific periods. Common Use Cases: Creating custom calendar tables with DAX instead of using the default auto-generated versions. Writing measures to calculate period-over-period, moving average, or running total calculations.

Retail 130

Retail Sales Management 130

The Global Small Business Blog

FEBRUARY 21, 2023

©iStock/jacoblund Even though the four leaders referenced in the article below are from different sectors, there are a variety of similarities in what they’ve gone through over the past two years. They were all tasked with more responsibility and accountability than ever before, and yet they all saw opportunities to grow from those hard-earned lessons.

Out-Tasking 185

Out-Tasking Accounting Management 185

31 West

FEBRUARY 22, 2023

Are you trying to set up a help desk? Or are you trying to scale the help desk to accommodate your growing business? Customer service software is a solution that can help in either case. SysAid and ManageEngine offer products and plans that cater to improving help desk operations and making the experience a positive one for employees and customers. The right solution will improve agent productivity, help streamline help desk processes, and improve customer satisfaction rates.

Right-Sizing 130

Right-Sizing Out-Tasking Customer Service Banking 130

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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

Forrester Digital Transformation

FEBRUARY 21, 2023

Outdated, short-term growth strategies that focus on extracting value from customers will fail. To succeed, companies must build, run, and continually optimize a customer-obsessed growth engine.

Engineering 244

Engineering Sales Management Marketing 244

Perficient Digital Transformation

FEBRUARY 23, 2023

To meet clinical, business, and evolving consumer needs, healthcare providers are focused on care delivery that enables innovation in patient engagement, data and analytics, and virtual care. According to Gartner’s 2022 Industry Cloud Survey , about 40% of IT leaders say they have started to adopt industry cloud platforms, with another 15% in pilots; another 15% are considering deployment by 2026.

Healthcare 128

Healthcare Analytics Manufacturing Efficiency 128

The Global Small Business Blog

FEBRUARY 20, 2023

©iStock/Mongkol Onnuan What's affecting me, my clients, my colleagues and other global small business owners: Four (4) low-cost e-commerce growth strategies for 2023, one being prioritize profits. Apparel's devastating impact on the climate. Get found by international customers – some tips. Quote of the week: “Ninety-nine percent of failures come from people who make excuses.” ― George Washington Overseas demand continues to affect cargo, exports at Chinese ports.

E-Commerce 160

E-Commerce 160

31 West

FEBRUARY 20, 2023

Are you looking to improve customer service ? Do you want to optimize your service desk workflows? Are you looking to improve the employee experience? If yes, then you must consider investing in a customer service solution. ServiceNow and SysAid are two such solutions we will be comparing today. Customer service software can centralize your help desk, implement ITSM best practices, and improve employee and customer experience.

Right-Sizing 130

Right-Sizing Customer Support Sales Customer Service 130

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

Forrester Digital Transformation

FEBRUARY 23, 2023

Understanding consumer behavior is the underpinning of effective B2C marketing strategies. Some of the best CMOs aren’t only culture-reflectors but culture-makers — both in the brand stories they tell and the brand experiences they create. Simply put, they champion their customers every step of the way.

Marketing 242

Marketing 242

Redial

FEBRUARY 24, 2023

Considering investing in nearshore markets can be a smart way to expand your business operations, reduce costs, and take advantage of new growth opportunities. However, there are a few factors to consider before leaping. In this blog, we’ll look at six key factors you should consider when evaluating, alongside your team, nearshore investment opportunities.

Nearshoring 100

Nearshoring Infrastructure Costs Labor Costs Call Center 100

McKinsey and Company

FEBRUARY 23, 2023

The ‘resilience agenda,’ developed by the World Economic Forum with McKinsey & Company, is the first serious program to coordinate long-term solutions throughout our disrupted world.

Risk Management 117

Risk Management Risk Management Management 117

31 West

FEBRUARY 21, 2023

Windows Servers come in different variations to cater to the unique requirement of different audiences and to fit the organizational goals of the target business. The server edition you have currently implemented depends on the license you are using. So, it’s possible to upgrade your license later and change the server edition. Windows server version and edition and two different concepts.

Retail 130

Retail Design Management Automation 130

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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics

Forrester Digital Transformation

FEBRUARY 23, 2023

Attention, sales leaders! In case you missed it, to win in 2023, your reps must leverage digital selling tactics and listen to buyer signals. Today’s buyer is empowered and increasingly reliant on self-discovery through digital experiences.

Sales 187

Sales Marketing Research Service 187

Perficient Digital Transformation

FEBRUARY 22, 2023

Perficient is looking forward to bringing our unique combination of automation technical know-how along with financial services and payments industry expertise to the Banking Automation Summit in Charlotte, North Carolina on March 2-3. The Summit brings together experts in the field, including bank executives, technology vendors, and consultants, to discuss the latest advancements in automation and its impact on the banking industry.

Banking 111

Banking Automation Robotics Process Automation Reduced Costs 111

McKinsey and Company

FEBRUARY 22, 2023

As 5G technology transforms industries, telcos’ ability to maximize the opportunity will depend on transforming themselves from network providers to outcome providers with a new approach to monetization.

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110

31 West

FEBRUARY 20, 2023

Active Directory is the door to your IT castle. All applications, users, databases, and sensitive files are managed within the AD and the access rights are also configured within this security setting. The security of Active Directory is a critical aspect, as it helps protect your software applications and confidential data from unauthorized access.

Accounting 130

Accounting Engineering Jobbing Sourcing 130

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Forrester Digital Transformation

FEBRUARY 24, 2023

Based on evolving B2B buyer needs and preferences, investing and collaborating with your channel partners is becoming increasingly prevalent and important. That said, it is unwise and unrealistic to support all partners in your ecosystem equally. Aligning resources to engage and enable the right ones is crucial.

Collaborations 130

Collaborations Sales 130

Perficient Digital Transformation

FEBRUARY 23, 2023

This is the third blog in a series that explains how organizations can prevent their Data Lake from becoming a Data Swamp, with insights and strategy from Perficient’s Senior Data Strategist and Solutions Architect, Dr. Chuck Brooks. In the first article in this series, I explained the five components necessary to prevent a Data Lake from Becoming a Data Swamp.

Analytics 111

Analytics Service 111

McKinsey and Company

FEBRUARY 21, 2023

The small-and-midsize-business market has huge potential, but it’s also highly competitive and fragmented. Tech providers must understand the unique, evolving needs and preferences of small companies.

Marketing 102

Marketing 102

Influx

FEBRUARY 21, 2023

About Asana Rebel Asana Rebel is a healthy lifestyle app built for anyone who wants to get in shape by offering hundreds of workouts as well as sleep assistance, music for focus and meditation, healthy lifestyle tips, and more. With over 44,000 Apple store reviews at 4.7-stars, Asana Rebel is one of the most popular and highly-rated wellness apps in the app store.

Customer Support 98

Customer Support Customer Service Flexibility Management 98

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Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.