Sat.Feb 18, 2023 - Fri.Feb 24, 2023

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Major US Companies that Used Outsourcing to Recession-Proof Themselves

NoonDalton

Outsourcing is a successful business strategy for addressing the bottom line. Companies can easily adjust themselves to changes in the business landscape through clever cost-saving measures. This is so that there are many choices for continuity thanks to outsourcing. By outsourcing routine work, a business can free up its resources from pointless procedures while still maintaining control and reaping the rewards from a distance.

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Growing Global Is Inevitable For Prosperous Companies

The Global Small Business Blog

©iStock/metamorworks Businesses frequently consider expanding “nationally” over time, that is, within their current nation. Many companies will consider international expansion at some point. This is the point at which an expansion turns into a “global” or “international” expansion, even if it is just into a neighboring nation such as Canada or Mexico for USA-based companies.

Marketing 179
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What Are The 4 Basic Types Of Firewall Rules?

31 West

The firewall access policy for your organization is a combination of different firewall rules that filter incoming and outgoing traffic based on predetermined security criteria. The packets are compared with these rules to determine whether the traffic requesting access to your network is safe and authorized. These rules evaluate the traffic’s reliability based on the destination, source address, port, mode of transmission, travel interface and direction, and so on.

Sourcing 130
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The Rise Of Female Investors In Malaysia

Forrester Digital Transformation

Demand For Investment Services Among Malaysian Females Is Up Female investors in Malaysia are on the rise. According to the nation’s stock exchange, there was a 36% increase in new trading accounts opened by female investors in 2021.

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The HR Leader’s Workforce Management Guide

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

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Celebrating Differences in Global Teams

Perficient Digital Transformation

As typical of me, let me start with a personal story and slowly move to the subject. I come from a family of authentic Indian cuisine experts. One of my favorite dishes that I can relish any time and every time is “Aviyal”. Aviyal is a super simple dish where all vegetables (ya…all vegetables) get cooked in coconut, green chilli and cumin paste, topped with coconut oil and curry leaves.

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5 Reasons Why You Should Study Global Business

The Global Small Business Blog

©iStock/dusanpetkovic Because global business is such a multifaceted field that’s often studded with high-risk, high-reward opportunities, it can be intimidating to dive in. Here’s a look at what global business is , five ways studying it can help you as an organizational leader, and how to kick off your education.

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2022 Breaches And Fines Offer Lessons To Security Leaders

Forrester Digital Transformation

2022 didn’t let up on the security incidents – according to Forrester’s 2022 Security Technographics Survey, 74% of security decision makers experienced at least one data breach at their firm in the previous twelve months.

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8 Key Server Performance Metrics For Actionable Insights

31 West

It does not matter how good, responsive, or well-designed your system is. Your customers will leave if it does not meet their requirements. A system that is slow or crashes is poor. End users will get frustrated, and your business might lose revenue. This is one of the reasons some businesses get outsourced IT help desk services , especially if they cannot afford to hire an in-house team.

Banking 130
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Mariah Carey's Black Irish Cream Liqueur Products Go Global

The Global Small Business Blog

©iStock/scarletsails Legendary songstress Mariah Carey is expanding her Black Irish Cream Liqueur products to both South America and the Caribbean by the spring of this year. Previously only available in the U.S., it will be the brand’s first glimpse into international distribution. “I am ecstatic to extend the reach of my cream-liqueur Black Irish to South America and the Caribbean,” said Carey in an official press statement.

Marketing 194
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Advanced Time Intelligence Functions in Power BI (Series -1)

Perficient Digital Transformation

DAX provides a whole host of powerful time intelligence functions, allowing you to do things like build custom calendars, define dynamic date ranges, and compare performance over specific periods. Common Use Cases: Creating custom calendar tables with DAX instead of using the default auto-generated versions. Writing measures to calculate period-over-period, moving average, or running total calculations.

Retail 130
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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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The Future Of Banking Requires Tech-Driven Innovation

Forrester Digital Transformation

Over three quarters of banks are increasing their spending on emerging technologies, creating the potential for hype and fear of missing out. Forrester identified nine emerging technologies that should be on the list of every bank, either now or later. We then organized them according to when firms can expect return on investment and provided details about the technologies and their use cases.

Banking 246
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Top 6 Best Practices For Contact Centers In 2023

31 West

Contact centers are usually the intermediary between companies and their customers. Their main purpose is to help customers interact with products and services, provide useful information, and assist in sales or technical issues (among others). Unlike traditional call centers, which rely only on legacy phone systems, successful contact centers use a wide range of channels (mostly digital).

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Grow From Hard-Earned Lessons

The Global Small Business Blog

©iStock/jacoblund Even though the four leaders referenced in the article below are from different sectors, there are a variety of similarities in what they’ve gone through over the past two years. They were all tasked with more responsibility and accountability than ever before, and yet they all saw opportunities to grow from those hard-earned lessons.

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Solving Healthcare Challenges with Digital Health Platforms

Perficient Digital Transformation

To meet clinical, business, and evolving consumer needs, healthcare providers are focused on care delivery that enables innovation in patient engagement, data and analytics, and virtual care. According to Gartner’s 2022 Industry Cloud Survey , about 40% of IT leaders say they have started to adopt industry cloud platforms, with another 15% in pilots; another 15% are considering deployment by 2026.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Align Around Your Customers To Power Growth In Today’s Economic Climate

Forrester Digital Transformation

Outdated, short-term growth strategies that focus on extracting value from customers will fail. To succeed, companies must build, run, and continually optimize a customer-obsessed growth engine.

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SysAid vs ManageEngine Compared 2023

31 West

Are you trying to set up a help desk? Or are you trying to scale the help desk to accommodate your growing business? Customer service software is a solution that can help in either case. SysAid and ManageEngine offer products and plans that cater to improving help desk operations and making the experience a positive one for employees and customers. The right solution will improve agent productivity, help streamline help desk processes, and improve customer satisfaction rates.

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Today in Global Small Business: Prioritize Profits in 2023

The Global Small Business Blog

©iStock/Mongkol Onnuan What's affecting me, my clients, my colleagues and other global small business owners: Four (4) low-cost e-commerce growth strategies for 2023, one being prioritize profits. Apparel's devastating impact on the climate. Get found by international customers – some tips. Quote of the week: “Ninety-nine percent of failures come from people who make excuses.” ― George Washington Overseas demand continues to affect cargo, exports at Chinese ports.

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Black swans, gray rhinos, and silver linings: Anticipating geopolitical risks (and openings)

McKinsey and Company

The need for board-level strategic conversations on geopolitical risk is urgent.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Welcome Audrey Chee-Read, Forrester’s Principal Analyst Covering Consumer Behavior

Forrester Digital Transformation

Understanding consumer behavior is the underpinning of effective B2C marketing strategies. Some of the best CMOs aren’t only culture-reflectors but culture-makers — both in the brand stories they tell and the brand experiences they create. Simply put, they champion their customers every step of the way.

Marketing 242
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What Is The Difference Between Windows Server Editions?

31 West

Windows Servers come in different variations to cater to the unique requirement of different audiences and to fit the organizational goals of the target business. The server edition you have currently implemented depends on the license you are using. So, it’s possible to upgrade your license later and change the server edition. Windows server version and edition and two different concepts.

Retail 130
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A Bank Automation Summit Preview: Key 2023 Banking Automation Trends

Perficient Digital Transformation

Perficient is looking forward to bringing our unique combination of automation technical know-how along with financial services and payments industry expertise to the Banking Automation Summit in Charlotte, North Carolina on March 2-3. The Summit brings together experts in the field, including bank executives, technology vendors, and consultants, to discuss the latest advancements in automation and its impact on the banking industry.

Banking 111
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What climate-smart agriculture means for smallholder farmers

McKinsey and Company

McKinsey research identified more than 30 measures that smallholder farmers can pursue to adapt to and mitigate climate change.

Research 118
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Why (and How) to Switch to a New HR & Payroll Platform

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

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Leverage Data In Your Sales Strategy To Win 2023

Forrester Digital Transformation

Attention, sales leaders! In case you missed it, to win in 2023, your reps must leverage digital selling tactics and listen to buyer signals. Today’s buyer is empowered and increasingly reliant on self-discovery through digital experiences.

Sales 187
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ServiceNow vs SysAid Compared 2023

31 West

Are you looking to improve customer service ? Do you want to optimize your service desk workflows? Are you looking to improve the employee experience? If yes, then you must consider investing in a customer service solution. ServiceNow and SysAid are two such solutions we will be comparing today. Customer service software can centralize your help desk, implement ITSM best practices, and improve employee and customer experience.

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From Data Swamp to Data Lake: Data Classification

Perficient Digital Transformation

This is the third blog in a series that explains how organizations can prevent their Data Lake from becoming a Data Swamp, with insights and strategy from Perficient’s Senior Data Strategist and Solutions Architect, Dr. Chuck Brooks. In the first article in this series, I explained the five components necessary to prevent a Data Lake from Becoming a Data Swamp.

Analytics 111
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Seizing the momentum to build resilience for a future of sustainable inclusive growth

McKinsey and Company

The ‘resilience agenda,’ developed by the World Economic Forum with McKinsey & Company, is the first serious program to coordinate long-term solutions throughout our disrupted world.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Ranking and Prioritizing Channel Partners: To Tier or Not To Tier?

Forrester Digital Transformation

Based on evolving B2B buyer needs and preferences, investing and collaborating with your channel partners is becoming increasingly prevalent and important. That said, it is unwise and unrealistic to support all partners in your ecosystem equally. Aligning resources to engage and enable the right ones is crucial.

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What Is Active Directory Security & 7 Reasons Why It Is Critical?

31 West

Active Directory is the door to your IT castle. All applications, users, databases, and sensitive files are managed within the AD and the access rights are also configured within this security setting. The security of Active Directory is a critical aspect, as it helps protect your software applications and confidential data from unauthorized access.

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From Data Swamp to Data Lake: Data Quality

Perficient Digital Transformation

This is the third blog in a series that explains how organizations can prevent their Data Lake from becoming a Data Swamp, with insights and strategy from Perficient’s Senior Data Strategist and Solutions Architect, Dr. Chuck Brooks. Read the previous blog, here. In the First article in this series, I explained the five components necessary to prevent a Data Lake from Becoming a Data Swamp.

Analytics 108
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Navigating the three horizons of 5G business building

McKinsey and Company

As 5G technology transforms industries, telcos’ ability to maximize the opportunity will depend on transforming themselves from network providers to outcome providers with a new approach to monetization.

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.