Sat.Mar 23, 2024 - Fri.Mar 29, 2024

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Four Tips to Nurture Outsourcing Partnerships

SEBPO

BLOG Four Tips to Nurture Outsourcing Partnerships March 25, 2024 Outsourcing partnerships amplify your company’s ability to achieve its goals faster by enhancing your teams’ skills and bandwidth. This improves your customer experiences, quality, processes, productivity, and delivery. The following tips can help you optimize those outcomes with help from your outsourcing provider.

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Why Setting Up a Global Capability Center is the Key to Success

Zinnov

Imagine having the power to access a global talent pool, drive innovation, and scale your business efficiently. That’s precisely what globalization offers, and Global Capability Centers (GCCs) , also known as Captive Centers , are the key to unlocking these benefits while you think of expanding your business globally. Captive Cent ers are offshore units established by multinational corporations to perform a range of strategic functions.

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AI Is Transforming the Global Business Landscape

The Global Small Business Blog

©iStock/Shutter2U A discussion on the transformative impact of Artificial Intelligence (AI) on the global business landscape, highlighting how AI-driven strategies are revolutionizing industries worldwide. Join the Atlantic Council for a dynamic discussion hosted by the WIn Fellowship, part of the Atlantic Council’s empowerME initiative, on April 25 from 1:00 p.m.

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Comparing Minimum Wage by Country: A Global Overview

Global Expansion

Minimum Wage by Country: A Global Overview: The notion of a minimum wage - the lowest legal hourly or salaried amount a business may pay its employees - is a contentious issue worldwide. Understanding minimum wage changes is critical for anybody looking for work or running a business in a worldwide market. This tutorial examines the complexity of minimum wage by country, examining its presence, variances, and some essential variables to consider.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Top Global Artificial Intelligence Markets Outside the United States

The Global Small Business Blog

©iStock/Jian Fan Artificial Intelligence is a top emerging technology with applications across industries and implications for our society. It has been reshaping the global economy and national security. The global AI industry is thriving. In 2021 (latest report), AI global funding doubled to $66.8 billion, and a record 65 AI companies reached $1B+ valuations, up 442% from the previous year.

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5 Ways DSPM Elevates Customer Service Standards For Tech Companies

31 West

Tech companies are in a relentless pursuit to heighten the caliber of their customer service – a critical determinant of success. Amidst this endeavor, Data Security Posture Management (DSPM) emerges as a formidable ally. It’s subtle, but substantial – like having an unbreakable shield that not only guards but also enhances capabilities.

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Answerthink Receives SAP® North America Award for Partner Excellence 2024 for Service

The Hackett Group

Miami, FL – March 26, 2024 – Answerthink, a division of The Hackett Group , Inc. (NASDAQ: HCKT), today announced it has received an SAP ® North America Award for Partner Excellence 2024 for Service. Awards were presented by SAP (NYSE: SAP) to the top-performing partners in the North America region that have made outstanding contributions to driving digital transformation for businesses that use SAP solutions.

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Red Flags On Export Controls and Economic Sanctions

The Global Small Business Blog

©iStock/Suphanat Khumsap Export controls and economics sanction compliance is a key part of any multinational’s international regulatory risk management. The U.S. government has prioritized enforcement of export controls and economic sanctions laws and regulations, and penalties in individual enforcement actions can reach the hundreds of millions or even billions of dollars.

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Lessons Learned in Product Development from Paulo Neto’s eMLS Success

Perficient Digital Transformation

Our colleagues in Atlanta had the wonderful opportunity to step into the world of competitive gaming as they met, and even got to play against multiple eMLS champion Paulo Neto! Paulo Neto represents Atlanta United and is a renowned eSports athlete Known for his prowess in FIFA. Paulo shared his insights into his journey as an esports athlete, shedding light on the skills and mindset required to succeed in the increasingly competitive world of eSports.

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Private cloud use cases: 6 ways private cloud brings value to enterprise business

IBM Services

As cloud computing continues to transform the enterprise workplace, private cloud infrastructure is evolving in lockstep, helping organizations in industries like healthcare, government and finance customize control over their data to meet compliance, privacy, security and other business needs. According to a report from Future Market Insights (link resides outside ibm.com), the global private cloud services market is forecast to grow to USD 405.30 billion by 2033, up from USD 92.64 billion in 2

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Top petrochemicals employment trends to look out for in 2024

Airswift

Source: Pexels/Tom Frisk Launched in 2017, the Global Energy Talent Index (GETI) Report charts emerging trends across the world’s energy workforce. Since its inception, GETI has depicted insights from thousands of energy professionals to create a comprehensive map of the evolving energy landscape, giving organisations the tools they need to refresh their skills and retain their talent.

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Today in Global Small Business: The Weather in Your Language

The Global Small Business Blog

©iStock/NiroDesign What's affecting me, my clients, my colleagues and other global small business owners: NOAA's National Weather Service (NWS) provides the weather in your language. Who will win the translation battle, AI or human translators ? Caution for AI translation. Quote of the week: "Words travel worlds. Translators do the driving." – Anna Rusconi Some good AI translation software and tools in 2024.

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Analytics and Artificial Intelligence (AI) Services Specialists PEAK Matrix® Assessment 2024

Everest Group

Analytics and Artificial Intelligence (AI) Services Specialists Amid the macroeconomic headlines, many enterprises seek a proven RoI track record before committing to investments in Analytics and AI. Additionally, a stringent regulatory environment is prompting enterprises to cautiously approach the adoption of generative AI. These enterprises are seeking assistance from analytics and AI services specialists to run pilot projects and scale up implementations.

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Ahead of the curve: How generative AI is revolutionizing the content supply chain

IBM Services

The global adoption of generative AI is upon us, and it’s essential for marketing organizations to understand and play in this space to stay competitive. With content demands expected to grow in the next few years, organizations need to create more content at a faster pace to meet customer expectations and business needs. Knowing how to manifest these improvements is not always clear: Enter generative AI and the content supply chain.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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NetSuite AI for Smart Retail: Drive Growth & Efficiency

Amzur

Running a growing retail business can feel like juggling too many balls at once. Growing businesses need to juggle inventory levels, predict shifting customer desires, be ready for the unexpected, and stay one step ahead of the competition. Wouldn’t it be great if there was a tool to help? That’s where NetSuite AI steps in, offering a smarter solution to streamline the complexities of the retail industry.

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Every Type of Dubiousness

The Global Small Business Blog

©2024 Laurel J. Delaney. All rights reserved. “A facade of skyscrapers facing a lake and behind the facade [Chicago], every type of dubiousness.” – E.M.

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Driving Factors for IT Services Recovery in 2024: Insights from Everest Group’s Forces & Foresight™ Research | Blog

Everest Group

Our inaugural Forces & Foresight research uncovers three factors we predict will drive a gradual recovery in tech services this calendar year. Continue reading to understand the projected path for the IT services industry’s rebound and implications for providers. Learn more about Forces & Foresight. After the global financial crisis in 2008 and the COVID-19 pandemic in 2020, the IT services industry took five to eight quarters to recover.

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EclipseStore enables high performance and saves 96% data storage costs with WebSphere Liberty InstantOn

IBM Services

As AI technology advances, the need for high-performance, cost-effective and easily deployable solutions reached unprecedented levels. EclipseStore, a groundbreaking data storage platform from MicroStream , is revolutionizing the development of cutting-edge software applications. IBM ® collaborated with MicroStream to integrate the IBM WebSphere ® Liberty InstantOn feature within EclipseStore.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Customer service: the boardroom imperative for today and tomorrow

Intelligent Sourcing

Reflecting further on our Annual Conference last week, it’s clear that enabling and empowering our people – whether through better training, access to data and knowledge, understanding customer behaviour better, or the use of outputs from the effective use of artificial intelligence is critical for achieving sustainable growth. From the conversations I had with many […] The post Customer service: the boardroom imperative for today and tomorrow appeared first on Intelligent Sourcing.

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Simplifying Address Management with Apex Triggers in Salesforce

Perficient Digital Transformation

Hello Trailblazers! In Salesforce, managing addresses can sometimes be a tedious task, especially when dealing with duplicate data or ensuring consistency across different records. However, with the power of Apex triggers, we can automate address management processes to streamline operations and improve data accuracy. In this blog, we’ll explore how to use an Apex trigger to automatically synchronize shipping and billing addresses on the Account object based on a checkbox field.

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The Search for Skilled Industrial Workers: How a Mexico Shelter Company Can Help

Ivemsa

Hiring qualified labor is the top priority for manufacturers today. Finding enough industrial workers at a cost that makes sense for sustainability and growth is essential. With the level of skill and stability across several sectors , including automotive, medical, and aerospace manufacturing, expanding the employee pool has become increasingly competitive.

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Celebrating the women of IBM AI Ethics

IBM Services

For more than 100 years, IBM’s founding principles have inspired efforts to promote equality, fairness and inclusion in the workplace and society. The company has lived the value of “respect for the individual” by championing employment practices that reward ability over identity and that make work more attainable for all. In 1935, approximately twenty years after IBM was founded, it began hiring women into professional roles.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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How can BPOs ensure data privacy in intelligent document processing?

ScaleHub

Every transaction, in any industry, generates or uses a document. These documents are ubiquitous and varied, from shipping documents and airway bills to those that hold more sensitive information, such as ID forms, personal financial statements, and health documents.

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Template Rendering in Lightning Web Components (LWC) Salesforce

Perficient Digital Transformation

Hello Trailblazers! In the realm of Salesforce development, Lightning Web Components (LWC) have emerged as a powerful tool for building dynamic and interactive user interfaces. At the heart of LWC lies its template rendering system, which governs how components display data and respond to user interactions. In this blog, we’ll learn about template rendering or conditional rendering in LWC and provide an example.

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Why Data Quality Control is a Prerequisite for True Interoperability

3Pillar Global

Interoperability is about more than integrations and data exchange. If the technical capabilities are there but one or both parties can’t use the data, there’s no value, no true interoperability. For example, both payers and providers have EMR systems, but the way they operate and classify data is different enough to drive misalignment. So when the two systems attempt to integrate, data is often misclassified, resulting in errors, gaps, and poor quality.

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The “hidden figures” of AI: Women shaping a new era of ethical innovation

IBM Services

The end of March marks the conclusion of Women’s History Month. And despite the increased focus on women’s issues and contributions to society throughout the month, the conversation would be incomplete without recognizing how indispensable the success of women—past and present—has been in the tech industry. In particular, women are leading the way every day toward a new era of unprecedented global innovation in the field of generative AI.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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How can BPOs ensure true data privacy in document processing?

ScaleHub

Every transaction, in any industry, generates or uses a document. These documents are ubiquitous and varied, from shipping documents and airway bills to those that hold more sensitive information, such as ID forms, personal financial statements, and health documents.

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Mastering Lightning Record Edit Form in LWC Salesforce

Perficient Digital Transformation

Hello Trailblazers… In the world of Salesforce development, Lightning Web Components (LWC) have revolutionized the way we build user interfaces. One of the key components in our toolkit is the Lightning Record Edit Form, which simplifies the process of editing records in Salesforce. In this blog, we’ll delve into the ins and outs of the Lightning Record Edit Form component in LWC, using the Contact object as our example.

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How to use AI to write a resume: A guide to what works and what doesn’t

Airswift

Artificial intelligence is revolutionising recruiting, presenting both risks and rewards. This guide demonstrates how to enhance your resume with AI without becoming overly reliant on it, aiming to make your application stand out and catch hiring managers' attention. We'll show you how to use AI to amplify your personal touch in crafting a standout resume.

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Mitigating the impact of climate change in insurance and other financial services  

IBM Services

As the effects of climate change intensify, extreme weather events are becoming increasingly frequent and severe. The US experienced 25 extreme weather events in 2023, each causing losses of over USD 1 billion, with a total cost of USD 73.8 billion. These climate events have a huge potential impact on financial institutions. In 2021, large-scale floods affected the European countries of Austria, Germany, Belgium, the Netherlands and Luxembourg, causing USD 43 billion worth of damage in addition

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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.