The Global Small Business Blog

OCTOBER 29, 2024

©iStock/metamorworks In an era where demand for specialized skills, especially in tech, far exceeds supply, many businesses are seeking international talent. Traditionally, companies focused their recruitment on local markets, but today’s interconnected world enables hiring from around the globe. This shift opens access to a broader range of skills, cultures, and perspectives essential for driving innovation.

Company Focus 226

Company Focus Marketing Global Hiring 226

31 West

OCTOBER 31, 2024

Every business comes to a point when the only way to move forward and progress is to facilitate growth. Regardless of your current business size or niche, the truth is that growing your operations, the number of customers, and revenue isn’t all just fun and games. In fact, it’s a significant stress for every company, and it’s important to know how to overcome it correctly to mitigate the risks and ensure the best outcomes.

Human Resources 130

Human Resources Engineering Marketing Research 130

Groove Technology

OCTOBER 31, 2024

Software Product Development Outsourcing is a strategic approach in which businesses delegate the creation, enhancement, or maintenance of their software applications to specialized external providers, often situated in diverse geographical regions. This model allows companies to harness global expertise while focusing on their core competencies. The advantages of outsourcing software product development are numerous and multifaceted.

Software 130

Software Outsourcing Right-Sizing Flexibility 130

Globalization Partners

OCTOBER 31, 2024

In the fast-paced consumer packaged goods (CPG) industry, companies are continuously racing to meet changing consumer preferences, increasing demands for sustainability, and the rapid rise of e-commerce platforms. According to a recent report by McKinsey & Company, today’s consumers are spending more but buying less: In 2023, Americans spent 10% more on groceries but bought 4% fewer items.

E-Commerce 52

E-Commerce Global Hiring 52

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Payroll

Blue Ocean

OCTOBER 30, 2024

With global growth expected to remain flat and underwhelming in 2025, it’s clear that caution is in the air. Consumers are spending as hesitantly as businesses. That means customer expectations are high, and only companies that meet them will gain loyal buyers and thrive in the coming years. As your business grows and scales to meet the increasing weight of customer demands, decisions must be made – especially when it comes to your customer support operation.

Customer Support 52

Customer Support Outsourcing Customer Service Contact Center Outsourcing 52

The Global Small Business Blog

OCTOBER 26, 2024

©2024 Laurel J, Delaney. All rights reserved. "Cancer survivors are blessed with two lives. There is your life before cancer, and your life after. I am here to tell you your second life is going to be so much better than the first.

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Eclaro

OCTOBER 31, 2024

Michael Myers. The Shining. Freddy Krueger. Friday the 13 th. Beetlejuice Beetlejuice Beetle … no, we’re not falling for that again. Halloween welcomes any number of frightening figures and ghost stories that we love for delivering a good scare. Ghost jobs, on the other hand, are phantoms that many would rather do without.

Jobbing 94

Jobbing 94

Premier BPO

OCTOBER 30, 2024

Companies that leverage their data strategically enjoy clear growth, efficiency, and competitiveness advantages. An annual survey of business leaders on new business building found that approximately 40 percent expect to create data, analytics, and AI-based businesses in the next five years. 1 Yet, for many organizations, aligning their data strategy to support business goals directly remains a missed opportunity.

Management 98

Management Co-Sourcing BPO Analytics 98

The Global Small Business Blog

OCTOBER 28, 2024

©iStock/istocksdaily What's affecting me, my clients, my colleagues and other global small business owners: An overview – The Art of 21st Century Global Leadership – of traits and practices required to succeed as a leader today and a look at the factory model that can help aspiring managers ascend. Foreign direct investment in the United States (10/1/24).

Administrative 176

Administrative Service Management 176

Groove Technology

NOVEMBER 1, 2024

Healthcare software outsourcing is the process of hiring outside organizations to manage the development, maintenance, and upgrade of software systems in the healthcare sector. These solutions can range from electronic health records (EHR) systems to telemedicine platforms, each with its own unique characteristics. This page guides healthcare organizations through the process of selecting the right software development outsourcing partner.

Healthcare 130

Healthcare Software Outsourcing Regulations 130

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Sales

V-Soft Consulting

OCTOBER 28, 2024

Restaurant automation is one of the excellent strategies that help restaurant businesses with multiple franchise locations remain competitive. Robotic Process Automation (RPA) implementation is the best way to automate your restaurant processes.

Robotics Process Automation 76

Robotics Process Automation Automation Management 76

Perficient Digital Transformation

OCTOBER 31, 2024

Companies need more than cost-efficiency to stand out—they need transformative solutions, access to great talent, and continuous innovation. Perficient’s global delivery model is built to provide all of these, offering flexibility and expertise across 40+ locations worldwide. We empower businesses to grow and achieve meaningful outcomes. In a conversation with Kevin Sheen, Perficient’s Senior Vice President of Global Delivery, he shares his insights on how our global delivery model creates a com

Reduced Costs 64

Reduced Costs Managed Services Flexibility Efficiency 64

Ivemsa

OCTOBER 28, 2024

Cost savings is the number one reason why U.S. and other foreign manufacturers look to Mexico as part of their growth strategies. Two areas manufacturing leaders see the most benefit are employee salaries and building leases. These represent the bulk of expenses for any type of production, and being able to reduce these costs in any way can help companies scale and succeed.

Manufacturing 52

Manufacturing Administrative Payroll Jobbing 52

Anexa

NOVEMBER 1, 2024

También conocido como centro de contacto es una empresa se encarga de gestionar y atender todas las comunicaciones con los clientes. Es decir, es el punto de contacto principal entre la empresa y sus clientes. Estos también puede ser un departamento propio de una empresa. ¿Para que sirve un contact center? La principal función es ofrecer un excelente servicio al cliente.

Call Center 52

Call Center 52

Advertiser: Paycor

The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.

Flexibility

Airswift

NOVEMBER 1, 2024

The hydrogen industry offers promising career opportunities as the world shifts towards cleaner energy sources. Professionals seeking to enter this field should be aware of the certifications required to work safely and effectively with hydrogen. Certificates for hydrogen jobs typically cover safety protocols, technical expertise, and regulatory compliance.

Jobbing 52

Jobbing Sourcing 52

Perficient Digital Transformation

OCTOBER 29, 2024

The 2024 InsureTech Connect (ITC) conference was truly exhilarating, with key takeaways impacting the insurance industry. Each year, it continues to improve, offering more relevant content, valuable industry connections, and opportunities to delve into emerging technologies. This year’s event was no exception, showcasing the importance of personalization to the customer, tech-driven relationship management, and AI-driven underwriting processes.

Insurance 111

Insurance Automation Management Service 111

Paysquare

OCTOBER 31, 2024

Understanding Payroll Outsourcing Payroll outsourcing is hiring other professionals for payroll processing services and management, which includes calculating wages, and taxes, and making sure the employer makes the payments on time. In the current global market, payroll outsourcing has become a trend that allows a business to reduce overhead and streamline operations.

Payroll 52

Payroll Outsourcing Service Administrative 52

Blue Ocean

OCTOBER 30, 2024

With global growth expected to remain flat and underwhelming in 2025, its clear that caution is in the air. Consumers are spending as hesitantly as businesses. That means customer expectations are high, and only companies that meet them will gain loyal buyers and thrive in the coming years. As your business grows and scales to meet the increasing weight of customer demands, decisions must be made especially when it comes to your customer support operation.

Customer Support 52

Customer Support Outsourcing Customer Service Contact Center Outsourcing 52

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Premier BPO

OCTOBER 30, 2024

Companies that leverage their data strategically enjoy clear growth, efficiency, and competitiveness advantages. An annual survey of business leaders on new business building found that approximately 40 percent expect to create data, analytics, and AI-based businesses in the next five years. 1 Yet, for many organizations, aligning their data strategy to support business goals directly remains a missed opportunity.

Management 52

Management Co-Sourcing Analytics Government 52

Capgemini

OCTOBER 30, 2024

The role of data and AI in driving sustainability for banks Satish Weber and Tej Vakta Oct 28, 2024 Facebook Linkedin How cutting-edge tech will shape the future of environmental and social impact in banking In finance, the goal is to go green – now more than ever. At Capgemini’s Business to Planet Connect 2024, part of Climate Week NYC, a panel of experts discussed the challenges and opportunities that lie ahead for financial services companies.

Banking 52

Banking Service Insurance Finance 52

NoonDalton

OCTOBER 30, 2024

AI is transforming industries across the board, reshaping how we work, make decisions, and innovate. Although technology fields, particularly AI, have historically been male-dominated—with women representing just 22% of the AI workforce —AI’s potential to foster inclusivity is promising. As organizations integrate AI into various processes, we see exciting opportunities for women to overcome traditional barriers, build careers, and gain visibility in ways that were previously challenging.

Administrative 52

Administrative Data Entry Finance Healthcare 52

Intelligent Sourcing

OCTOBER 30, 2024

One of the conundrums that we are faced with today is how to protect customers’ interests and boost the quality of their service experience with organisations, without burdening businesses in […] The post Effective approaches to regulation can raise customer service standards and boost growth appeared first on Intelligent Sourcing.

Regulations 52

Regulations Customer Service Service Sourcing 52

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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

Paysquare

OCTOBER 29, 2024

Introduction of Payroll Outsourcing India’s e-commerce market is booming and there is new performance entering the market in the form of e-commerce startups. However, these companies scale and encounter their distinct problems with payroll. In particular, they have to pay someone. In an e-commerce startup, the level of payroll complexity arises from the number of full-time employees, freelancers, and gig workers who work from various places and in multiple time zones.

E-Commerce 52

E-Commerce Payroll Outsourcing Regulations 52

Globalization Partners

OCTOBER 29, 2024

The manufacturing industry is the backbone of many global economies, driving innovation, production, and supply chains worldwide. However, this critical sector faces a significant challenge: a growing shortage of skilled labor.

Manufacturing 52

Manufacturing 52

Airswift

OCTOBER 29, 2024

As the offshore wind industry expands, job seekers are eyeing opportunities in this growing sector. Gaining the right certifications is crucial for securing positions in offshore wind farms. These qualifications ensure workers have the necessary skills and safety knowledge to operate in challenging marine environments.

Offshoring 52

Offshoring Jobbing 52

Capgemini

OCTOBER 28, 2024

The time to act is now: Scale up for a sustainable energy transition Miguel Sossa Oct 28, 2024 Facebook Linkedin How today’s business leaders can embrace energy-efficient practices to accelerate their sustainability agendas Businesses striving to meet net-zero goals by reducing emissions must optimize energy consumption across all assets. This requires thinking beyond standard decarbonization efforts like pursuing renewable energy sources and investing in energy-efficient lighting and appliances

Efficiency 52

Efficiency Operational Costs Government Analytics 52

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Sales

NoonDalton

OCTOBER 28, 2024

As your business grows, so does the demand on your customer service team. Increased call volumes can quickly stretch resources thin, leading to missed calls, lost revenue, and dissatisfied customers. Every missed call represents a missed opportunity—not only for immediate sales but for building long-term customer loyalty. So, how can you effectively manage this influx without overburdening your in-house team or sacrificing service quality?

Call Center 52

Call Center Outsourcing Sales Flexibility 52

Perficient Digital Transformation

OCTOBER 28, 2024

Hello Trailblazers! Salesforce provides powerful reporting tools to help businesses analyze data, track performance, and make informed decisions. In the previous part of this blog we learnt about different types of reports available in Salesforce. Tabular Reports are the simplest and most straightforward way to display your data in rows and columns.

Accounting 52

Accounting Sourcing Jobbing Efficiency 52

Aspirant

OCTOBER 28, 2024

The Prioritization Challenge Have you ever thought to yourself, “I just need to find some time to think through this” and you admit you’ve rarely been successful in carving out the time? You are far from alone.

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Capgemini

OCTOBER 28, 2024

How to mitigate the environmental impact of Gen AI Laurent Bromet Oct 28, 2024 Facebook Linkedin Four strategies that will make generative AI technology more energy-efficient and sustainable Generative AI is powering innovation, but it’s also straining our energy grids. Generating 1,000 images with an AI model produces approximately as much carbon dioxide as driving 4.1 miles in an average gasoline-powered car.

Co-Sourcing 52

Co-Sourcing Efficiency Sourcing Government 52

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs