Sat.May 14, 2022 - Fri.May 20, 2022

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Companies Must Prioritize Employee Experience In the Age of Remote Work

Neeyamo

“Having the employees’ first mindset is important because they are the ones who help you put the customers first,” says Adrian Tan – Chief Marketing Strategist at Marketing Sumo, in this episode of Neeyamo’s HR Cookbook podcast. As artificial intelligence (AI) continues to whittle away at the cost of human creators and develop new methods to replace old jobs, the value and need for human touch and employee experience are towering high.

Research 105
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6 Ways to Level Up Your Help Desk Training

Global Help Desk Services

Hardware has its place. Software has its place. And policies and procedures have their place. But what’s the biggest bang you get for your IT help desk buck? It comes from investing in training. Training is typically identified as one of the help desk’s top 10 challenges. However, w hen you increase your training, you increase the number and type of issues you're able to resolve during the first call.

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Quantum computing just might save the planet

McKinsey and Company

Exponentially more powerful machines could make possible major reductions in emissions, putting the goal of limiting global warming within reach.

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Meet The Analyst Covering Data Storytelling, Data Literacy And Data Leadership: Kim Herrington

Forrester Digital Transformation

Tell us about yourself: I help people seek, solicit, and speak data & information in safe to share environments. I can help data, technology, and business leaders influence culture change and ignite insight-driven decision making at their organizations. I empower those at any point in their development journey to be curious, creative, critical thinkers who […].

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The HR Leader’s Workforce Management Guide

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

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Enabling More Cargo at the Port of Long Beach to Get Moved Off the Docks By Train

The Global Small Business Blog

©iStock/Larry Gibson The Port of Long Beach is embarking on a massive overhaul of its cramped and aging rail yard to enable more cargo to get moved off the docks by train and to cut down on the number of diesel trucks that are currently hauling the vast majority of containers inland. The key issue the expanded rail yard will address is that there isn’t enough space at the port currently to assemble thousands of loaded rail cars into enough single trains that can go straight from the port to majo

Marketing 213
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Useful Recommendations to Build a Successful Remote Software Development Team

Groove Technology

For many software engineering businesses, a dedicated remote software development team has become “incredibly competitive”. There are numerous advantages: remote teams provide access to a wider talent pool, boost a culture of diversity, assist valuable workers who do not enjoy sitting in an office, and allow them to work where and how they are most efficient.

Software 130

More Trending

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Déjà Vu As Synopsys Buys DAST

Forrester Digital Transformation

Synopsys announced its intention to acquire WhiteHat from NTT for $330 million in cash. WhiteHat was acquired by the Japanese telecommunications provider NTT back in 2019. The subsidiary was later rebranded to NTT Application Security. In the press release, Synopsys emphasized the strength of the WhiteHat brand, its dynamic application security testing (DAST) offering, and […].

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Decide Ukraine's Future

The Global Small Business Blog

©2022 Laurel J. Delaney. All rights reserved. "It is not all right for Russia to decide Ukraine's future." – Antony Blinken.

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CRN Recognizes Lynn Brading to the 2022 CRN Women of the Channel List

Perficient Digital Transformation

CRN is a prominent channel outlet where five Perficient colleagues were recently recognized on the 2022 CRN Women of the Channel list. This annual list highlights women who are some of the most influential leaders in the channel for their incredible accomplishments, strategic vision, thought leadership, and channel advocacy. We previously celebrated Liza Sisler and Liz Stuart for their accomplishments and recognition on the 2022 list.

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Author Talks: Make anxiety your ally

McKinsey and Company

How can we reclaim our relationship with anxiety, so it works for, and not against, us?

Service 127
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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Global Accessibility Awareness Day 2022: What’s Changed In Our Four Years Covering This Space

Forrester Digital Transformation

On Global Accessibility Awareness Day this year, learn what’s changed in digital accessibility over the past four years. Read more.

Design 246
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Global Small Businesses Resume International Travel Boosting Export Sales

The Global Small Business Blog

©iStock/jacoblund Export Delaware is ready to travel the world again ! After two years of being grounded due to the global pandemic, business owners are chomping at the bit to get back to in-person business. Export Delaware has an aggressive travel schedule planned for Delaware global small businesses that are ready to expand their exports around the world.

Sales 194
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CRN Names Liz Stuart to the 2022 CRN Women of the Channel List

Perficient Digital Transformation

CRN recently recognized five Perficient colleagues in their 2022 CRN Women of the Channel list. The annual program honors some of the most influential women channel leaders for their incredible accomplishments, strategic vision, thought leadership, and channel advocacy. We previously celebrated Liza Sisler , partner marketing and alliances director, for her inclusion in the 2022 list and the Power 70 Solutions Provider list.

Jobbing 119
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For many Americans, economic opportunity seems increasingly out of reach

McKinsey and Company

Low unemployment doesn’t seem to dispel the gloom about inflation, the McKinsey American Opportunity Survey shows.

Marketing 121
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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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The Sales Engagement Landscape And The Case For The Single Pane Of Glass

Forrester Digital Transformation

Sales engagement platforms are playing a leading role in optimizing and improving sales and revenue development, operational efficiency, and outcomes. These platforms and their insights are enabling revenue teams with a single pane of glass to work from. This is how we define the category: Solutions that help sales, marketing, and post-sales personnel understand and […].

Sales 238
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Today in Global Small Business: Future of Food Summit

The Global Small Business Blog

©iStock/koya79 What's affecting me, my clients, my colleagues and other global small business owners: Chicago to host future of food Summit (May 25-26, 2022). How a better globalization could rise from hyper-globalization's ashes. Keep U.S. tariffs on Chinese imports? Quote of the week: “There is no sincerer love than the love of food." – George Bernard Shaw Helping women expand into global markets through Access Abu Dhabi Program.

Marketing 189
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Liza Sisler Recognized on 2022 CRN Women of the Channel and Power 70 Solutions Provider Lists

Perficient Digital Transformation

CRN is the voice of the channel and helps solutions providers make the best, most strategic and well thought out decisions for their organizations. The annual CRN Women of the Channel list honors some of the most influential women leaders for their incredible accomplishments, strategic vision, thought leadership, and channel advocacy. READ MORE: Five Perficient Colleagues Recognized on CRN Women of the Channel List.

Sales 119
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Pushing granular decisions through analytics

McKinsey and Company

The potential effect of advanced analytics on grocery retail is great, but retailers will need to seize the opportunity.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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A Vet, Dr. & Biomechanical Engineer walk into a bar: Monitoring, Observability & AIOps in 2022

Forrester Digital Transformation

AIOps builds upon observability and monitoring to develop deep AI driven insights that enhance human judgements. As we move from monitoring to AIOps, we also move from a reactive to active, then proactive footing before establishing the predictive capabilities AIOps promises. Biomedical devices function the same way. They use the body's telemetry and then act on it before harm is done.

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Pricing Your Product for Export Markets

The Global Small Business Blog

©iStock/asiandelight Are you getting ready to export your product overseas? Debating whether you should price it at $5 or $7? How do you decide? Leif Holmvall, veteran exporter, author, consultant and coach on exporting, has a tip or two to share with us. Leif has more than 45 years of experience doing business in 100-plus countries with the focus on helping businesses expand internationally.

Marketing 185
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Kathryn Bogen Recognized on 2022 CRN Women of the Channel List

Perficient Digital Transformation

CRN’s annual Women of the Channel program honors some of the most influential women leaders within the channel. We’re proud to have five Perficient colleagues recognized in the 2022 CRN Women of the Channel list , and we’re highlighting their individual accomplishments in a special blog series. We previously celebrated Liza Sisler , Liz Stuart , and Lynn Brading for their achievements.

Jobbing 118
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Financial inclusion and sustainable, inclusive growth in action

McKinsey and Company

Access to financial services remains a significant barrier to prosperity for millions of Americans. How can businesses promote financial inclusion and support sustainable, inclusive growth more broadly?

Service 112
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Why (and How) to Switch to a New HR & Payroll Platform

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

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Plan Your Response To CISA Emergency Patching Directives

Forrester Digital Transformation

Written with Carlos Rivera, Senior Analyst. This week, the US Cybersecurity & Infrastructure Security Agency (CISA) announced an emergency directive to immediately deploy patches for five VMware products vulnerable to remote code execution or escalation of privileges to root exploits. The vulnerabilities impact VMware Workspace ONE Access (Access), Vmware Identity Manager (vIDM), Vmware vRealize Automation […].

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In China, No Mood to Shop

The Global Small Business Blog

©iStock/Derek Yung In recent years, China has become the biggest market for a range of industries, from luxury goods to automobiles. But last month due to China’s “zero Covid” policy, the world’s second-largest economy slowed sharply, hitting not only consumer spending but also employment. Estée Lauder, which is home to Bobbi Brown and MAC cosmetics, now expects its global sales to grow between 7% and 9% year-on-year, down from a previous range of 13% to 16% outlined in February.

Sales 168
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St. Louis Business Journal Honors Andrea Lampert with 2022 HR Innovation Award

Perficient Digital Transformation

Award Recognizes Andrea and Perficient’s Efforts to Advance STEM Education and Career Opportunities. Andrea Lampert , vice president of people, Perficient, was one of 10 HR professionals honored with a 2022 HR Award, recognizing the important work individuals, companies, and organizations perform in the field of human resources to make businesses successful.

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The net-zero transition in the wake of the war in Ukraine: A detour, a derailment, or a different path?

McKinsey and Company

The invasion of Ukraine will, at least initially, complicate the transition path to a net-zero economy, but this tragic development could still prove to be a turning point in accelerating progress in the medium run.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Generally Accepted AI Principles – “GAAIP” can bridge the trust gap

Forrester Digital Transformation

Organizations looking to scale their use of AI-enhanced decision making are facing a dilemma. There is still a large gap between voluntary frameworks for responsible AI, and actionable law and enforceable regulations. I wrote about the Singapore Responsible AI governance framework in an earlier blog post. My colleague Guannan Lu has recently taken a look […].

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RAYA CX Q1 2022 Earnings: Note from the CEO

Raya Contact Center

RAYA CX Q1 2022 earnings report has been published. Our CEO, Ahmed Refky stated, I’m pleased to see year-on-year growth across all figures, recording a 37.9% increase in revenue YoY, a 43.3% increase in EBITDA YoY, and a +200% increase in net profit YoY. Our solid results are a testament to the success of our strategy and digital transformation journey!

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Highlights from John Glen’s Keynote Speech at the Innovate Finance Global Summit on Crypto

Perficient Digital Transformation

John Glen, Economic Secretary to the Treasury of the United Kingdom, delivered the keynote speech at the Innovate Finance Global Summit held in London last month. Glen began his speech by stressing the enormous contributions financial services institutions, particularly “fintech unicorns,” have made to the UK; the UK is the leading European fintech hub and the second leading fintech country in the world (falling only behind the U.S.).

Finance 116
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The tech transformation imperative in retail

McKinsey and Company

Organizations face an urgent need to overhaul their tech architecture and operating model to keep pace with the changing landscape. Five concrete actions can accelerate the transformation journey.

Retail 108
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Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.