Neeyamo

MAY 20, 2022

“Having the employees’ first mindset is important because they are the ones who help you put the customers first,” says Adrian Tan – Chief Marketing Strategist at Marketing Sumo, in this episode of Neeyamo’s HR Cookbook podcast. As artificial intelligence (AI) continues to whittle away at the cost of human creators and develop new methods to replace old jobs, the value and need for human touch and employee experience are towering high.

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Research Jobbing Marketing Management 105

Global Help Desk Services

MAY 19, 2022

Hardware has its place. Software has its place. And policies and procedures have their place. But what’s the biggest bang you get for your IT help desk buck? It comes from investing in training. Training is typically identified as one of the help desk’s top 10 challenges. However, w hen you increase your training, you increase the number and type of issues you're able to resolve during the first call.

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Software Management 52

McKinsey and Company

MAY 19, 2022

Exponentially more powerful machines could make possible major reductions in emissions, putting the goal of limiting global warming within reach.

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Forrester Digital Transformation

MAY 17, 2022

Tell us about yourself: I help people seek, solicit, and speak data & information in safe to share environments. I can help data, technology, and business leaders influence culture change and ignite insight-driven decision making at their organizations. I empower those at any point in their development journey to be curious, creative, critical thinkers who […].

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Government Analytics 246

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

The Global Small Business Blog

MAY 19, 2022

©iStock/Larry Gibson The Port of Long Beach is embarking on a massive overhaul of its cramped and aging rail yard to enable more cargo to get moved off the docks by train and to cut down on the number of diesel trucks that are currently hauling the vast majority of containers inland. The key issue the expanded rail yard will address is that there isn’t enough space at the port currently to assemble thousands of loaded rail cars into enough single trains that can go straight from the port to majo

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Marketing 204

Groove Technology

MAY 16, 2022

For many software engineering businesses, a dedicated remote software development team has become “incredibly competitive”. There are numerous advantages: remote teams provide access to a wider talent pool, boost a culture of diversity, assist valuable workers who do not enjoy sitting in an office, and allow them to work where and how they are most efficient.

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Software Human Resources Accounting Regulations 130

Forrester Digital Transformation

MAY 18, 2022

Sales engagement platforms are playing a leading role in optimizing and improving sales and revenue development, operational efficiency, and outcomes. These platforms and their insights are enabling revenue teams with a single pane of glass to work from. This is how we define the category: Solutions that help sales, marketing, and post-sales personnel understand and […].

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Sales Efficiency Marketing Research 238

The Global Small Business Blog

MAY 20, 2022

©iStock/jacoblund Export Delaware is ready to travel the world again ! After two years of being grounded due to the global pandemic, business owners are chomping at the bit to get back to in-person business. Export Delaware has an aggressive travel schedule planned for Delaware global small businesses that are ready to expand their exports around the world.

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Sales Customer Support Marketing 185

McKinsey and Company

MAY 19, 2022

Access to financial services remains a significant barrier to prosperity for millions of Americans. How can businesses promote financial inclusion and support sustainable, inclusive growth more broadly?

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Service 112

Perficient Digital Transformation

MAY 17, 2022

CRN recently recognized five Perficient colleagues in their 2022 CRN Women of the Channel list. The annual program honors some of the most influential women channel leaders for their incredible accomplishments, strategic vision, thought leadership, and channel advocacy. We previously celebrated Liza Sisler , partner marketing and alliances director, for her inclusion in the 2022 list and the Power 70 Solutions Provider list.

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Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Forrester Digital Transformation

MAY 19, 2022

On Global Accessibility Awareness Day this year, learn what’s changed in digital accessibility over the past four years. Read more.

Design 246

Design 246

The Global Small Business Blog

MAY 16, 2022

©iStock/koya79 What's affecting me, my clients, my colleagues and other global small business owners: Chicago to host future of food Summit (May 25-26, 2022). How a better globalization could rise from hyper-globalization's ashes. Keep U.S. tariffs on Chinese imports? Quote of the week: “There is no sincerer love than the love of food." – George Bernard Shaw Helping women expand into global markets through Access Abu Dhabi Program.

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Marketing 181

McKinsey and Company

MAY 19, 2022

The invasion of Ukraine will, at least initially, complicate the transition path to a net-zero economy, but this tragic development could still prove to be a turning point in accelerating progress in the medium run.

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Perficient Digital Transformation

MAY 16, 2022

CRN is the voice of the channel and helps solutions providers make the best, most strategic and well thought out decisions for their organizations. The annual CRN Women of the Channel list honors some of the most influential women leaders for their incredible accomplishments, strategic vision, thought leadership, and channel advocacy. READ MORE: Five Perficient Colleagues Recognized on CRN Women of the Channel List.

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Sales Collaborations Jobbing Marketing 119

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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

Forrester Digital Transformation

MAY 16, 2022

AIOps builds upon observability and monitoring to develop deep AI driven insights that enhance human judgements. As we move from monitoring to AIOps, we also move from a reactive to active, then proactive footing before establishing the predictive capabilities AIOps promises. Biomedical devices function the same way. They use the body's telemetry and then act on it before harm is done.

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Engineering Analytics Design Automation 204

The Global Small Business Blog

MAY 18, 2022

©iStock/asiandelight Are you getting ready to export your product overseas? Debating whether you should price it at $5 or $7? How do you decide? Leif Holmvall, veteran exporter, author, consultant and coach on exporting, has a tip or two to share with us. Leif has more than 45 years of experience doing business in 100-plus countries with the focus on helping businesses expand internationally.

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Marketing 177

McKinsey and Company

MAY 20, 2022

Organizations face an urgent need to overhaul their tech architecture and operating model to keep pace with the changing landscape. Five concrete actions can accelerate the transformation journey.

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Retail 108

Perficient Digital Transformation

MAY 19, 2022

CRN’s annual Women of the Channel program honors some of the most influential women leaders within the channel. We’re proud to have five Perficient colleagues recognized in the 2022 CRN Women of the Channel list , and we’re highlighting their individual accomplishments in a special blog series. We previously celebrated Liza Sisler , Liz Stuart , and Lynn Brading for their achievements.

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Jobbing Sales Flexibility Marketing 118

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

Forrester Digital Transformation

MAY 20, 2022

Written with Carlos Rivera, Senior Analyst. This week, the US Cybersecurity & Infrastructure Security Agency (CISA) announced an emergency directive to immediately deploy patches for five VMware products vulnerable to remote code execution or escalation of privileges to root exploits. The vulnerabilities impact VMware Workspace ONE Access (Access), Vmware Identity Manager (vIDM), Vmware vRealize Automation […].

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The Global Small Business Blog

MAY 17, 2022

©iStock/Derek Yung In recent years, China has become the biggest market for a range of industries, from luxury goods to automobiles. But last month due to China’s “zero Covid” policy, the world’s second-largest economy slowed sharply, hitting not only consumer spending but also employment. Estée Lauder, which is home to Bobbi Brown and MAC cosmetics, now expects its global sales to grow between 7% and 9% year-on-year, down from a previous range of 13% to 16% outlined in February.

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Sales Marketing 162

Raya Contact Center

MAY 19, 2022

RAYA CX Q1 2022 earnings report has been published. Our CEO, Ahmed Refky stated, I’m pleased to see year-on-year growth across all figures, recording a 37.9% increase in revenue YoY, a 43.3% increase in EBITDA YoY, and a +200% increase in net profit YoY. Our solid results are a testament to the success of our strategy and digital transformation journey!

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Marketing Service 98

Perficient Digital Transformation

MAY 20, 2022

Award Recognizes Andrea and Perficient’s Efforts to Advance STEM Education and Career Opportunities. Andrea Lampert , vice president of people, Perficient, was one of 10 HR professionals honored with a 2022 HR Award, recognizing the important work individuals, companies, and organizations perform in the field of human resources to make businesses successful.

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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics

Forrester Digital Transformation

MAY 19, 2022

Organizations looking to scale their use of AI-enhanced decision making are facing a dilemma. There is still a large gap between voluntary frameworks for responsible AI, and actionable law and enforceable regulations. I wrote about the Singapore Responsible AI governance framework in an earlier blog post. My colleague Guannan Lu has recently taken a look […].

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The Global Small Business Blog

MAY 14, 2022

©2022 Laurel J. Delaney. All rights reserved. "It is not all right for Russia to decide Ukraine's future." – Antony Blinken.

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V-Soft Consulting

MAY 17, 2022

Technology is used for almost everything, be it work, entertainment, or lifestyle. From Jarvis of the Marvel Universe to the Metaverse of the real world, we have seen rapid progress in technology. Automation has always fascinated humankind, and a handful of options have enabled business enterprises to automate their processes such as Artificial Intelligence and Intelligence Augmentation.

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Automation 98

Perficient Digital Transformation

MAY 17, 2022

John Glen, Economic Secretary to the Treasury of the United Kingdom, delivered the keynote speech at the Innovate Finance Global Summit held in London last month. Glen began his speech by stressing the enormous contributions financial services institutions, particularly “fintech unicorns,” have made to the UK; the UK is the leading European fintech hub and the second leading fintech country in the world (falling only behind the U.S.).

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Finance Service 116

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Forrester Digital Transformation

MAY 19, 2022

The war on talent is affecting the tech services industry, including large SIs focused on ERP implementations like those in the SAP and Oracle ecosystems. For enterprises embarking on major DOP programs, if talent strategy isn’t already an elevated criteria in your partner selection, it should be.

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Service Design 130

Globalization Partners

MAY 19, 2022

Accessing world-class talent is a challenging endeavor in the current job market. As we mentioned in our piece, “The Importance of Hiring Top Talent Acquisition Specialists” employees now have the upper hand in choosing their employer — something that has traditionally been the other way around. However, it’s essential that companies learn how to navigate this obstacle, particularly to access professionals for critical roles like talent acquisition specialists.

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Payroll Collaborations Jobbing Sourcing 98

Raya Contact Center

MAY 15, 2022

With e-commerce booming, you have to always be 2 steps ahead to cater to your customer’s everchanging expectations and keep up with rapidly evolving technology. The retail and e-commerce landscape is changing and so are customers’ shopping habits. Social media platforms have become the preferred source of product information for more than half and Gen Z and Millennials.

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V-Soft Consulting

MAY 16, 2022

With just over a month until the V-Soft Cares 8th Annual Charity Golf Scramble, we wanted to highlight some of the great work our charity recipient, Home of the Innocents, is doing. Today we spotlight CJ, a young man who recently sought the services of the Home. He first entered the Home before his 18th birthday, but with the guidance and support of the staff, even after turning 18, this inspiring young man chose to take advantage of the services available to him and turn his life around.

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Service 98

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Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.