Zinnov

AUGUST 16, 2023

The evolution of Global Capability Centers (GCCs) has reached a tipping point, with India at the epicenter of this paradigm shift. As we enter the next phase of growth, India’s unique contribution to the global business landscape has become even more evident. This phase signifies a heightened level of maturity and progress. The significance of GCCs cannot be overstated – they drive efficiencies, accelerate innovation, and de-risk business.

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Engineering Government Accounting Marketing 52

The Global Small Business Blog

AUGUST 15, 2023

©iStock/traviswolfe One of the most difficult parts of international expansion, is finding trusted talent in the new countries. Initially, Mexico City-based Grupo Shogua , which operates food and beverage, retail, and convenience stores in airports, considered hiring and training remotely to start expanding beyond Mexico City, but Nasser quickly realized it would be impossible to get new employees to understand their culture, mission, and vision without being there in person.

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Retail 185

Offshore India Data Entry

AUGUST 17, 2023

Microsoft Word remains one of the most ubiquitous word processing product used in offices around the world. With the rise of cloud-based Office 365 and Microsoft OneDrive integration, Word has become an essential productivity tool for businesses of all sizes to create standardized, professionally formatted documents. As Word’s capabilities continue to evolve, the demand for advanced Word formatting expertise has increased as well.

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Outsourcing Service BPO Offshoring 98

Perficient Digital Transformation

AUGUST 16, 2023

In today’s rapidly evolving tech landscape, staying ahead of the curve is crucial, but so is selecting the right platform. If you find yourself overwhelmed by the multitude of options and the complexities involved in the selection process, you’re not alone. To help you make an informed decision and find the ultimate technology platform for your organization, here are the top five factors you need to consider: Prioritize Your Requirements: To ensure seamless alignment with your orga

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Right-Sizing Efficiency Service 98

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Go4Customer

AUGUST 14, 2023

Generative AI has emerged as the most scorching topic in the service industry today, particularly within the contact center domain. According to a recent study, a staggering 84% of IT leaders we surveyed believe that adopting generative AI will significantly enhance their organization's ability to cater to customers. Excitement is palpable among service leaders as they explore the vast potential of generative contact center AI.

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Service 40

The Global Small Business Blog

AUGUST 18, 2023

©iStock/MJ_Prototype According to SBA , here are approximately 1.3 million U.S.-based small businesses that export products, a nearly five-fold increase over previous estimates. The main export products are in manufacturing, medical equipment, wholesale, plastics and chemicals and computer systems design industries. The full report, " SBA Research Sheds New Light On Small Business Exporters ," can be found here.

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Manufacturing Research Design 184

Redial

AUGUST 16, 2023

Every day we are witnessing the rise of successful financial and credit companies. According to data from Boston Consulting Group , from organic growth to on-demand financial solutions and personalized loans, different companies like fintech and digital banking are estimated to grow up to 7%. As companies adapt to the complex debt collection services, it becomes increasingly vital for executives and decision-makers to consider a multifaceted approach.

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Call Center Service Regulations Cybersecurity 130

Sourcing Captain

AUGUST 15, 2023

When it comes to finding the best China sourcing agent, it’s crucial to establish a strong connection that ensures a seamless partnership. With the right sourcing agent by your side, you can unlock incredible opportunities and access high-quality products from China. To connect with the best China sourcing agent, consider the following steps: 1.

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Sourcing Manufacturing Research Collaborations 130

The Global Small Business Blog

AUGUST 14, 2023

©iStock/Nuthawut Somsuk What's affecting me, my clients, my colleagues and other global small business owners: Global economic challenges persist. How electronic cartography is transforming global business operations. Global business travel needs modernization to grow. Quote of the week: “Obstacles are those frightful things you see when you take your eyes off your goal.” – Henry Ford There's fears of a fractured global economy.

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Groove Technology

AUGUST 17, 2023

If you are a web developer, you might have heard of Express.js. It is a Node.js-based web application framework that provides a robust set of features for building web applications. However, many developers new to this framework often wonder if Express.js is frontend or backend. In this article, we will explore the answer to this question and provide a comprehensive understanding of Express.js.

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Flexibility Engineering Design Management 130

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Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Magellan Solutions

AUGUST 18, 2023

Sales optimization is essential for businesses to flourish in a competitive market. It goes beyond attaining targets. Sales optimization enhances customer experiences, fosters brand loyalty, and drives long-term success. The following can make all the difference in achieving sales targets: Simplifying sales processes Improving customer engagements Making data-driven decisions Artificial intelligence (AI) tools are crucial to modernizing sales processes and strategies.

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Sales Marketing Analytics Automation 98

Sourcing Captain

AUGUST 15, 2023

When it comes to sourcing products from China, it’s important to understand the two types of China sourcing agents available in the market. These agents play a crucial role in helping businesses navigate the complexities of international trade and find reliable suppliers. Individual China Sourcing Agent VS China Sourcing Companies The first type of China sourcing agent is the individual sourcing agent.

Sourcing 130

Sourcing Supply Chain Management Manufacturing Collaborations 130

The Global Small Business Blog

AUGUST 16, 2023

Never heard of the How She Went Global® podcast ? Well now is your chance to learn more. Every month Women Entrepreneurs Grow Global® (wegg®) features a successful woman entrepreneur and business owner who shares her stories about going global, and offers new ways to take on the world, stay inspired and have fun! This month is no different. But let's talk first about empowerment before we get to the podcast.

Banking 168

Banking Design 168

Groove Technology

AUGUST 14, 2023

If you’re looking to develop robust and efficient web applications, ReactJS functional components should be in your toolkit. ReactJS is a popular JavaScript library that enables developers to create reusable UI components for web applications. With the release of React hooks, functional components have become more versatile, making it easier to write complex logic with minimal code.

E-Commerce 130

E-Commerce Right-Sizing Efficiency Management 130

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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

Magellan Solutions

AUGUST 17, 2023

Artificial intelligence (AI) has emerged as a revolutionary technology in video production, where videos are essential to communication. The demand for AI video editing tools has dramatically increased. Content creators work to produce top-notch videos that engage their consumers. Video editing app has become increasingly vital in various fields, such as: Marketing Entertainment Education Social media (Youtube channel, Instagram, Facebook, etc.

Out-Tasking 98

Out-Tasking Automation Time Savings Collaborations 98

3Pillar Global

AUGUST 15, 2023

In today’s rapidly changing digital age, banks and financial institutions must remain up-to-date with the latest technologies. We now live in an age where customers expect that the digital products and services they use will be personalized, secure, and will deliver to their expectations. By meeting these demands, banks and financial services organizations will not only meet and exceed customer retention, but also help drive higher ROI to their bottom line.

Banking 98

Banking Efficiency Research Service 98

Transparent BPO Outsourcing

AUGUST 15, 2023

Transparent BPO Recognized on 2023 Inc. 5000 List of America’s Fastest-Growing Private Companies Rockville, MD, August 15, 2023 – Today, Inc. revealed that Transparent BPO is #3127 on its annual Inc. 5000 list, the most prestigious ranking of the fastest-growing private companies in America. The list represents a one-of-a-kind look at the most successful companies […] The post Transparent BPO’s Ninth Inclusion on Annual List of America’s Fastest-Growing Private Companies and Eighth C

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BPO Nearshoring Customer Service Outsourcing 98

Groove Technology

AUGUST 13, 2023

If you are familiar with the world of software development, you may have heard about.NET and.NET Core. These two technologies are essential for building powerful and reliable applications, but they have some notable differences that set them apart. In this article, we will explore the difference between.NET and.NET Core and how each one can benefit your projects.

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Right-Sizing Sourcing Design Software 130

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

Perficient Digital Transformation

AUGUST 14, 2023

Ready for your Google Optimize sunset replacement? Strategies for Seamless Migration and Accelerated Experimentation Growth The upcoming Google Optimize sunset has made it crucial for businesses to find reliable replacements. In today’s data-driven environment, the functionality of data experimentation tools is paramount. Relying on A/B testing tools for measuring and enhancing website optimization is key to increasing user satisfaction and conversion rates.

Analytics 98

Analytics Collaborations Efficiency Flexibility 98

IBM Business Partners

AUGUST 17, 2023

As the tournament’s official digital innovation partner, IBM has helped the US Open attract and engage viewers for more than three decades. Year after year, IBM Consulting works with the United States Tennis Association (USTA) to transform massive amounts of data into meaningful insight for tennis fans. This year, the USTA is using watsonx , IBM’s new AI and data platform for business.

Government 90

Government Collaborations Automation Sourcing 90

Raya Contact Center

AUGUST 18, 2023

RAYA CX’s H1 2023 earnings report has been published and we’re ecstatic about the results! We’ve seen year-on-year growth across all figures, specifically a 68.4% increase in revenue, a 91.6% increase in EBITDA, and a 475.3% increase in net profit. These solid results are a testament to the success of our global strategy and digital transformation journey!

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Groove Technology

AUGUST 13, 2023

In today's digital landscape, businesses across industries are recognizing the immense value of mobile applications. A well-crafted and user-friendly mobile app can revolutionize customer engagement, enhance operational efficiency, and drive business growth. However, developing a high-quality mobile app requires expertise, time, and resources that may not always be readily available within an organization.

Flexibility 130

Flexibility Software Collaborations Design 130

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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics

Perficient Digital Transformation

AUGUST 14, 2023

Introduction: APIs (Application Programming Interfaces) indeed play a crucial role in modern software development, enabling different applications to interact and exchange data seamlessly. In the contemporary world of technology, APIs have evolved into the fundamental backbone of modern software businesses, serving as the essential means of communication and data exchange between various applications.

Software 97

Software Flexibility 97

IBM Business Partners

AUGUST 18, 2023

The Digital Operational Resilience Act , or DORA, is a European Union (EU) regulation that created a binding, comprehensive information and communication technology (ICT) risk-management framework for the EU financial sector. DORA establishes technical standards that financial entities and their critical third-party technology service providers must implement in their ICT systems by January 17, 2025.

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Cybersecurity Regulations Flexibility Banking 74

Zinnov

AUGUST 14, 2023

While overall IT industry hiring has been flat amid lacklustre demand, GCCs continue to hire as they are mostly greenfield projects set up from scratch, industry insiders and experts said.

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Groove Technology

AUGUST 16, 2023

Functional programming has been gaining popularity in recent years, and for good reason. It's a programming paradigm that emphasizes immutable data, pure functions, and declarative code. In the world of JavaScript, functional programming is becoming more prevalent as developers seek to write cleaner, more maintainable code. In this article, we'll explore the power of functional programming in JavaScript.

Design 100

Design Flexibility Automation Software 100

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HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Perficient Digital Transformation

AUGUST 15, 2023

In part 1 of this two-part blog series on securing your local development with HTTPS and Self-Signed Certificates, I described how to create a local self-signed certificate. In this part, I’ll explain how to use that certificate to safeguard your development environment and make it even more similar to QA & Production. Bind the certificate to HTTPS in IIS When creating a site in IIS, you can bind the site to several protocols: http, https, ftp, etc.

E-Commerce 96

E-Commerce Design Management 96

IBM Business Partners

AUGUST 17, 2023

The financial world has been revolutionized by blockchain technology, which has enabled peer-to-peer transactions without the need for intermediaries. The introduction of Central Bank Digital Currency (CBDC) has added a new dimension to blockchain technology that transforms the future of payments for businesses and individuals. Some time ago, banks and governments started shifting their attention towards using digital assets in their operations and economies.

Banking 70

Banking E-Commerce Supply Chain Management Government 70

Planergy Software

AUGUST 18, 2023

Clients and results More Customers We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy. Cristian Maradiaga King Ocean Book a Live Demo Download a free copy of "Preparing Your AP Department For The Future", to learn: How to transition from paper and excel to eInvoicing.

Management 52

Management Administrative Out-Tasking Finance 52

Groove Technology

AUGUST 15, 2023

IT staffing services have become increasingly popular in recent years as companies look for ways to stay competitive in the fast-paced digital age. These services provide organizations with access to skilled IT professionals who can help them meet their technology needs and drive growth. In this comprehensive guide, we will explore what IT staffing services are, the different types available, and the benefits they offer.

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Service Cybersecurity External Service Provider Right-Sizing 100

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Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.