Automation Anywhere

OCTOBER 2, 2020

During this time of considerable stress due to the COVID-19 pandemic, employees are having difficulty staying on track to achieve their goals. To be successful, organizations must find innovative ways of encouraging and empowering their team members across their front-office and back-office organization. And that’s where an Objectives and Key Results (OKR) framework comes in.

Human Resources 98

Human Resources Automation Collaborations Finance 98

Eclaro

OCTOBER 1, 2020

It's October and Halloween is approaching. What better time to talk about ghosts/ghosting? Every business relies on effective communication. Whether it's a candidate and a recruiter discussing a new role, a salesman following up with a prospect, or a company attempting to attract new talent, establishing transparent communication is the key to making these processes work.

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Velocity Global

SEPTEMBER 30, 2020

Many companies struggle to find talent in highly competitive domestic markets—especially talent with specialized skillsets. That’s why resourceful business leaders turn to international markets to fill roles. In fact, 46% of tech companies that expand globally look to hire new employees, according to Velocity Global’s 2020 State of Global Expansion report. .

Marketing 52

Marketing Banking Government Labor Costs 52

https://www.hcmworks.com/blog

SEPTEMBER 29, 2020

The power, value and expertise inherent in agile talent , as well as the productivity that results from flexible enterprise thinking, will be the difference between enterprise success and failure over the next couple of years. That’s according to a study from Ardent Partners, The State of Contingent Workforce Management 2020 , which found nearly 80 percent of enterprises experienced an increase in the utilization of contingent talent over the past 12 months.

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Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

Automation Anywhere

SEPTEMBER 29, 2020

Process silos. Every organization has them, and in today’s digital-first business environment, they’re the biggest roadblocks to business and competitive agility. In an increasingly distributed business environment, even a midsize organization today runs an average of 1,500+ business applications spread across its IT infrastructure – in the cloud and on premises.

Payroll 98

Payroll Sales Automation Manufacturing 98

Magellan Solutions

SEPTEMBER 29, 2020

For modern consumers, using social media to air complaints and to get the kind of help they need is the best option. Waiting to talk to a customer service representative over the phone can actually take a long time, and going to the company’s office can be too much of a hassle. However, knowing that they can get help through social media is what most customers choose to do.

Customer Service 52

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3Pillar Global

SEPTEMBER 28, 2020

Leading nearshore software developer launches cloud-smart solution for planning, implementation and management. (Tempe, Arizona, September 2020) – Tiempo Development announced today Tiempo Flex Cloud Migration Services – a new solution to meet the growing complexity and challenges of migrating applications to the cloud. Tiempo Flex Cloud Migration Services helps companies reduce risk, improve performance and realize savings with a measured, pragmatic approach to cloud adoption.

Nearshoring 52

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Automation Anywhere

SEPTEMBER 30, 2020

The Internet of Things (IoT), Robotic Process Automation (RPA), and Artificial Intelligence (AI) are currently considered the three most transformational technologies, according to KPMG's annual Technology Industry Innovation Survey , with global spending expected to go more than $1 trillion in the next three years. That survey shows the technologies that are perceived as having the greatest potential to drive business transformation and long-term value over the next few years.

Robotics Process Automation 97

Robotics Process Automation Automation Digital Intelligence Out-Tasking 97

Intugo

SEPTEMBER 28, 2020

How to improve your Call Center Operation’s performance? Have you ever wondered how companies that started with only three or fewer employees have become the largest in the world? How have they grown, and why are they classified as the most valued? A simple and precise answer, yet a challenging task to perform. For a company to grow and sustainably increase its competitiveness and profitability, it is necessary to increase its productivity.

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UnaTerra

SEPTEMBER 28, 2020

UK territory data How to set up payroll in the. Read more. The post Establishing your business in the United Kingdom appeared first on UnaTerra.

Payroll 52

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Magellan Solutions

SEPTEMBER 27, 2020

One of the keys to a successful business lies not only in the products or services but also to loyal customers. This is especially true for the insurance industry — an industry that relies greatly on its customer base. To keep the business afloat, companies from this sector should do their best to attract more customers while retaining the existing ones.

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Insurance Customer Service Service Call Center 52

Automation Anywhere

OCTOBER 1, 2020

We know users have numerous choices when it comes to an automation solution. While there are many things to consider — technology, products, service, and more — the voice of the customer should be a top consideration. The word from G2 Crowd Peer reviews are an excellent way of getting valuable feedback — such as the reviews found on G2 Crowd. It is one of the largest software marketplaces and sources of unbiased reviews, with strong guidelines to ensure the ratings are authentic.

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Automation Engineering Banking Government 52

Safeguard Global

OCTOBER 1, 2020

HR, beware: Considering fixed-term employment contracts as part of your global hiring strategy could expose your company to more risk than you can handle, both legally and financially. Take it from this funeral home business in Canada: They were required to pay out nine years’ worth of compensation—close to $1.3 million —to a former employee for dismissing him in the first year of a 10-year contract.

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Magellan Solutions

OCTOBER 1, 2020

Dubbed as the new call center capital of the world , the Philippines has become a household name among countries like the US, UK, and Canada. This is due to its world-class customer service and other specialized professional services. Also, it’s known for its educated workforce, efficient labor practices, industry expertise, low labor cost, and strategic location.

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